Conn’s, Inc. Reports Fourth Quarter and Full Year Fiscal Year 2024 Financial Results
“Since completing the transformative transaction with
“While we expect the macro-environment to remain challenging throughout our fiscal year 2025, I am confident that the Badcock transaction, combined with existing strategic initiatives underway, will position us to emerge stronger and more resilient than ever before. As a result, we expect to experience year-over-year improvements in both retail sales and profitability throughout fiscal year 2025,” concluded
Fourth Quarter Financial Highlights as Compared to the Prior Fiscal Year Period (Unless Otherwise Noted):
- Total consolidated revenue increased 9.3% to
$366.1 million , due to an 8.6% increase in total net sales, and a 10.7% increase in finance charges and other revenues - The Badcock transaction, which closed on
December 18, 2023 , contributed$68.4 million to total consolidated revenue - Net income per diluted share was
$1.75 , and included$16.3 million of one-time transaction expenses,$14.2 million of one-time expenses related to the extinguishment of debt, and a$104.9 million bargain purchase gain associated with the Badcock transaction - Adjusted net loss was
$1.25 per diluted share
Fiscal Year 2024 Financial Highlights as Compared to the Prior Fiscal Year Period (Unless Otherwise Noted):
- Total consolidated revenue declined 7.8% to
$1.2 billion , due to a 9.1% decline in total net sales, and a 3.6% reduction in finance charges and other revenues - Net loss per diluted share was
$3.17 , and included$16.3 million of one-time transaction expenses - Adjusted net loss was
$6.22 per diluted share
Key Business Highlights
- Completed the transformative transaction with Badcock in
December 2023 , creating a retailer with significant reach across 15 states and powered by best-in-class payment offerings, compelling eCommerce capabilities, and a premium shopping experience - Pursued strategies aimed at improving Conn’s retail performance and better serving Conn’s core credit constrained customers, which drove a 21.6% year-over-year increase in annual credit applications, and a 38.2% year-over-year increase in annual eCommerce sales producing record annual eCommerce sales of
$109.3 million - Increased retail gross margin for fiscal year 2024 by 189 basis points to 35.9%
- Removed more than
$50 million of costs in fiscal year 2024, with additional efforts underway to reduce costs and drive efficiencies - Enhanced Conn’s balance sheet by completing a
$252.6 million ABS transaction during the fourth quarter of fiscal year 2024 with the Class A bond 13 times oversubscribed and the Class B bond 9 times oversubscribed
Fourth Quarter Results
Net income for the fourth quarter of fiscal year 2024 was
Retail Segment Fourth Quarter Results
Retail revenues were
For the three months ended
The following table presents net sales and changes in net sales by category:
Three Months Ended |
Same Store | ||||||||||||||||||||||
(dollars in thousands) | 2024 |
% of Total | 2023 |
% of Total | Change |
% Change | % Change | ||||||||||||||||
Furniture and mattress | $ | 120,334 | 40.9 | % | $ | 85,984 | 31.8 | % | $ | 34,350 | 39.9 | % | (7.8 | )% | |||||||||
Home appliance | 86,253 | 29.2 | 96,891 | 35.8 | (10,638 | ) | (11.0 | ) | (20.6 | ) | |||||||||||||
Consumer electronics | 32,835 | 11.1 | 42,493 | 15.7 | (9,658 | ) | (22.7 | ) | (27.4 | ) | |||||||||||||
Home office | 11,590 | 3.9 | 9,871 | 3.6 | 1,719 | 17.4 | 12.1 | ||||||||||||||||
Other | 20,783 | 7.0 | 12,763 | 4.8 | 8,020 | 62.8 | 19.5 | ||||||||||||||||
Product sales | 271,795 | 92.1 | 248,002 | 91.7 | 23,793 | 9.6 | (14.4 | ) | |||||||||||||||
Repair service agreement commissions (1) | 21,138 | 7.2 | 20,190 | 7.5 | 948 | 4.7 | (14.3 | ) | |||||||||||||||
Service revenues | 2,043 | 0.7 | 2,265 | 0.8 | (222 | ) | (9.8 | ) | |||||||||||||||
Total net sales | $ | 294,976 | 100.0 | % | $ | 270,457 | 100.0 | % | $ | 24,519 | 9.1 | % | (14.4 | )% |
(1) | The total change in sales of repair service agreement commissions includes retrospective commissions, which are not reflected in the change in same store sales. |
Credit Segment Fourth Quarter Results
Credit revenues were
Provision for bad debts increased to
Credit segment operating loss was
Additional information on the credit portfolio and its performance may be found in the Customer Accounts Receivable Portfolio Statistics table included within this press release and in the Company’s Form 10-K for the fiscal year ended
Store and Facilities Update
The Company opened one new Conn's store during the fourth quarter of fiscal year 2024. In addition, the Company added 376 stores through the Badcock transaction in
Liquidity and Capital Resources
On
On
On
As of
Conference Call Information
The Company will host a conference call on
Replay of the telephonic call can be accessed through
About Conn’s, Inc.
Conn's HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture and mattresses, appliances and consumer electronics. With over 550 stores across 15 states and online at Conns.com and Badcock.com, our approximately 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized payment options, including our flexible, in-house credit program. Additional information can be found by visiting our investor relations website at ir.conns.com and social channels (@connshomeplus/@badcockfurniture on Twitter, Instagram, Facebook, Pinterest, YouTube, and LinkedIn).
This press release contains forward-looking statements within the meaning of the federal securities laws, including, but not limited to, the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. Such forward-looking statements include statements regarding benefits of the proposed transaction, integration plans and expected synergies, anticipated future financial and operating performance and results, including estimates for growth, business strategy, plans, goals, and objectives. Statements containing the words “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “should,” “predict,” “will,” “potential,” or the negative of such terms or other similar expressions are generally forward-looking in nature and not historical facts. Such forward-looking statements are based on our current expectations. We can give no assurance that such statements will prove to be correct, and actual results may differ materially. A wide variety of potential risks, uncertainties, and other factors could materially affect our ability to achieve the results either expressed or implied by our forward-looking statements, including, but not limited to: our ability to integrate the
CONN-G
CONN’S, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited) (dollars in thousands, except per share amounts) |
|||||||||||||||
Three Months Ended |
Year Ended |
||||||||||||||
2024 | 2023 | 2024 | 2023 | ||||||||||||
Revenues: | |||||||||||||||
Total net sales | $ | 293,687 | $ | 270,457 | $ | 978,331 | $ | 1,076,590 | |||||||
Finance charges and other revenues | 72,390 | 64,418 | 259,352 | 265,937 | |||||||||||
Total revenues | 366,077 | 334,875 | 1,237,683 | 1,342,527 | |||||||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | 181,408 | 179,292 | 629,688 | 710,234 | |||||||||||
Selling, general and administrative expense | 166,384 | 137,043 | 561,628 | 526,212 | |||||||||||
Provision for bad debts | 52,746 | 44,134 | 154,080 | 121,193 | |||||||||||
Charges and credits | 16,301 | 7,838 | 17,565 | 14,360 | |||||||||||
Total costs and expenses | 416,839 | 368,307 | 1,362,961 | 1,371,999 | |||||||||||
Operating loss | (50,762 | ) | (33,432 | ) | (125,278 | ) | (29,472 | ) | |||||||
Interest expense | 26,093 | 13,084 | 81,707 | 36,891 | |||||||||||
Loss on extinguishment of debt | 14,221 | — | 14,221 | — | |||||||||||
Loss before income taxes | (91,076 | ) | (46,516 | ) | (221,206 | ) | (66,363 | ) | |||||||
Benefit for income taxes | (29,520 | ) | (3,713 | ) | (39,456 | ) | (7,071 | ) | |||||||
Bargain purchase gain | (104,857 | ) | — | (104,857 | ) | — | |||||||||
Net income (loss) | $ | 43,301 | $ | (42,803 | ) | $ | (76,893 | ) | $ | (59,292 | ) | ||||
Income (loss) per share: | |||||||||||||||
Basic | $ | 1.77 | $ | (1.79 | ) | $ | (3.17 | ) | $ | (2.46 | ) | ||||
Diluted | $ | 1.75 | $ | (1.79 | ) | $ | (3.17 | ) | $ | (2.46 | ) | ||||
Weighted average common shares outstanding: | |||||||||||||||
Basic | 24,411,367 | 23,953,620 | 24,250,217 | 24,117,265 | |||||||||||
Diluted | 24,760,561 | 23,953,620 | 24,250,217 | 24,117,265 | |||||||||||
CONN’S, INC. AND SUBSIDIARIES RETAIL SEGMENT FINANCIAL INFORMATION (unaudited) (dollars in thousands) |
|||||||||||||||
Three Months Ended |
Year Ended |
||||||||||||||
2024 | 2023 | 2024 | 2023 | ||||||||||||
Revenues: | |||||||||||||||
Product sales | $ | 271,796 | $ | 248,002 | $ | 903,658 | $ | 986,600 | |||||||
Repair service agreement commissions | 21,138 | 20,190 | 72,738 | 80,446 | |||||||||||
Service revenues | 2,043 | 2,265 | 8,763 | 9,544 | |||||||||||
Total net sales | 294,977 | 270,457 | 985,159 | 1,076,590 | |||||||||||
Other revenues | 1,897 | 304 | 3,409 | 1,119 | |||||||||||
Total revenues | 296,874 | 270,761 | 988,568 | 1,077,709 | |||||||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | 182,067 | 179,292 | 631,604 | 710,234 | |||||||||||
Selling, general and administrative expense | 136,391 | 103,087 | 431,887 | 391,393 | |||||||||||
Provision for bad debts | 219 | 48 | 540 | 896 | |||||||||||
Charges and credits | 16,301 | 7,838 | 17,565 | 14,360 | |||||||||||
Total costs and expenses | 334,978 | 290,265 | 1,081,596 | 1,116,883 | |||||||||||
Operating loss | $ | (38,104 | ) | $ | (19,504 | ) | $ | (93,028 | ) | $ | (39,174 | ) | |||
Retail gross margin | 38.3 | % | 33.7 | % | 35.9 | % | 34.0 | % | |||||||
Selling, general and administrative expense as percent of revenues | 45.9 | % | 38.1 | % | 43.7 | % | 36.3 | % | |||||||
Operating margin | (12.8 | )% | (7.2 | )% | (9.4 | )% | (3.6 | )% | |||||||
Store count: | |||||||||||||||
Beginning of period | 176 | 165 | 168 | 158 | |||||||||||
Acquired | 376 | — | 376 | — | |||||||||||
Opened | 1 | 4 | 9 | 11 | |||||||||||
Closed | — | (1 | ) | — | (1 | ) | |||||||||
End of period | 553 | 168 | 553 | 168 | |||||||||||
CONN’S, INC. AND SUBSIDIARIES CREDIT SEGMENT FINANCIAL INFORMATION (unaudited) (dollars in thousands) |
|||||||||||||||
Three Months Ended |
Year Ended |
||||||||||||||
2024 | 2023 | 2024 | 2023 | ||||||||||||
Revenues: | |||||||||||||||
Finance charges and other revenues | $ | 70,787 | $ | 64,114 | $ | 257,193 | $ | 264,818 | |||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | 1,829 | — | 4,377 | — | |||||||||||
Selling, general and administrative expense | 29,204 | 33,956 | 130,741 | 134,819 | |||||||||||
Provision for bad debts | 52,527 | 44,086 | 153,540 | 120,297 | |||||||||||
Total costs and expenses | 83,560 | 78,042 | 288,658 | 255,116 | |||||||||||
Operating (loss) income | (12,773 | ) | (13,928 | ) | (31,465 | ) | 9,702 | ||||||||
Interest expense | 26,064 | 13,084 | 81,662 | 36,891 | |||||||||||
Loss on extinguishment of debt | 14,221 | — | 14,221 | — | |||||||||||
Loss before income taxes | $ | (53,058 | ) | $ | (27,012 | ) | $ | (127,348 | ) | $ | (27,189 | ) | |||
Selling, general and administrative expense as percent of revenues | 41.3 | % | 53.0 | % | 50.8 | % | 50.9 | % | |||||||
Selling, general and administrative expense as percent of average outstanding customer accounts receivable balance (annualized) | 11.8 | % | 13.1 | % | 13.2 | % | 12.8 | % | |||||||
Operating margin | (18.0 | )% | (21.7 | )% | (12.2 | )% | 3.7 | % | |||||||
CONN’S, INC. AND SUBSIDIARIES CUSTOMER ACCOUNTS RECEIVABLE PORTFOLIO STATISTICS (unaudited) |
|||||||
2024 | 2023 | ||||||
Weighted average credit score of outstanding balances (1) | 615 | 613 | |||||
Average outstanding customer balance | $ | 2,682 | $ | 2,597 | |||
Balances 60+ days past due as a percentage of total customer portfolio carrying value (2)(3) | 12.2 | % | 12.7 | % | |||
Re-aged balance as a percentage of total customer portfolio carrying value (2)(3) | 18.8 | % | 16.5 | % | |||
Carrying value of account balances re-aged more than six months (in thousands) (3) | $ | 35,341 | $ | 29,511 | |||
Allowance for bad debts and uncollectible interest as a percentage of total customer accounts receivable portfolio balance | 18.1 | % | 18.0 | % | |||
Percent of total customer accounts receivable portfolio balance represented by no-interest option receivables | 36.1 | % | 34.1 | % | |||
Three Months Ended |
Year Ended |
||||||||||||||
2024 | 2023 | 2024 | 2023 | ||||||||||||
Total applications processed | 309,949 | 278,249 | 1,278,520 | 1,034,860 | |||||||||||
Weighted average origination credit score of sales financed (1) | 619 | 620 | 622 | 620 | |||||||||||
Percent of total applications approved and utilized | 22.3 | % | 22.9 | % | 20.5 | % | 22.5 | % | |||||||
Average income of credit customer at origination | $ | 54,500 | $ | 53,800 | $ | 52,900 | $ | 51,500 | |||||||
Percent of retail sales paid for by: | |||||||||||||||
In-house financing, including down payments received | 62.9 | % | 56.8 | % | 61.3 | % | 53.2 | % | |||||||
Third-party financing | 14.3 | % | 16.4 | % | 14.6 | % | 17.7 | % | |||||||
Third-party lease-to-own option | 9.2 | % | 7.8 | % | 8.5 | % | 7.3 | % | |||||||
86.4 | % | 81.0 | % | 84.4 | % | 78.2 | % |
(1) | Credit scores exclude non-scored accounts. |
(2) | Accounts that become delinquent after being re-aged are included in both the delinquency and re-aged amounts. |
(3) | Carrying value reflects the total customer accounts receivable portfolio balance, net of deferred fees and origination costs, the allowance for no-interest option credit programs and the allowance for uncollectible interest. |
CONN’S, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (unaudited) (in thousands) |
|||||||
2024 |
2023 |
||||||
Assets | |||||||
Current Assets: | |||||||
Cash and cash equivalents | $ | 18,703 | $ | 19,534 | |||
Restricted cash | 52,050 | 40,837 | |||||
Customer accounts receivable, net of allowances | 419,005 | 421,683 | |||||
Customer accounts receivable under fair value option | 266,786 | — | |||||
Other accounts receivable | 50,559 | 56,887 | |||||
Inventories | 333,962 | 240,783 | |||||
Income taxes receivable | 44,352 | 38,436 | |||||
Prepaid expenses and other current assets | 18,679 | 12,937 | |||||
Total current assets | 1,204,096 | 831,097 | |||||
Long-term portion of customer accounts receivable, net of allowances | 364,996 | 389,054 | |||||
Customer accounts receivable under fair value option, non-current | 37,365 | — | |||||
Operating lease right-of-use assets | 556,416 | 262,104 | |||||
Property and equipment, net | 250,468 | 218,956 | |||||
Other assets | 30,701 | 15,004 | |||||
Total assets | $ | 2,444,042 | $ | 1,716,215 | |||
Liabilities and Stockholders’ Equity | |||||||
Current liabilities: | |||||||
Current finance lease obligations | $ | 1,923 | $ | 937 | |||
Secured borrowings | 147,815 | — | |||||
Accounts payable | 98,567 | 71,685 | |||||
Accrued compensation and related expenses | 19,309 | 13,285 | |||||
Accrued expenses | 97,775 | 69,334 | |||||
Operating lease liability - current | 82,153 | 53,208 | |||||
Income taxes payable | 2,693 | 2,869 | |||||
Deferred revenues and other credits | 16,288 | 11,043 | |||||
Total current liabilities | 466,523 | 222,361 | |||||
Operating lease liability - non current | 598,712 | 331,109 | |||||
Long-term debt and finance lease obligations | 820,787 | 636,079 | |||||
Secured borrowings - non-current | 20,841 | — | |||||
Deferred tax liability | 5,603 | 2,041 | |||||
Other long-term liabilities | 34,078 | 22,215 | |||||
Total liabilities | 1,946,544 | 1,213,805 | |||||
Mezzanine equity: | |||||||
Redeemable preferred shares, |
62,246 | 0 | |||||
Stockholders’ equity | 435,252 | 502,410 | |||||
Total liabilities, mezzanine equity, and stockholders’ equity | $ | 2,444,042 | $ | 1,716,215 | |||
CONN’S, INC. AND SUBSIDIARIES NON-GAAP RECONCILIATIONS (unaudited) (dollars in thousands, except per share amounts) |
Basis for presentation of non-GAAP disclosures:
To supplement the Condensed Consolidated Financial Statements, which are prepared and presented in accordance with accounting principles generally accepted in
ADJUSTED RETAIL SEGMENT OPERATING LOSS | |||||||||||||||
Three Months Ended |
Year Ended |
||||||||||||||
2024 | 2023 | 2024 | 2023 | ||||||||||||
Retail segment operating loss, as reported | $ | (38,104 | ) | $ | (19,504 | ) | $ | (93,028 | ) | $ | (39,174 | ) | |||
Adjustments: | |||||||||||||||
Store lease termination and closure costs(1) | — | 588 | 2,340 | (896 | ) | ||||||||||
Gain from asset sale (2) | — | — | (3,147 | ) | — | ||||||||||
Professional fees (3) | 16,301 | 18,372 | — | ||||||||||||
Employee severance (4) | — | — | — | 8,006 | |||||||||||
Loss on asset disposal (5) | — | 7,250 | — | 7,250 | |||||||||||
Retail segment operating (loss) income, as adjusted | $ | (21,803 | ) | $ | (11,666 | ) | $ | (75,463 | ) | $ | (24,814 | ) |
(1) | Represents store closure costs due to the impairment of assets associated with the decision to end the store-within-a-store test with |
(2) | Represents a gain related to the sale of a single store location, net of asset disposal costs. |
(3) | Represents professional fees related to corporate transactions primarily associated with the acquisition of Badcock and debt modifications. |
(4) | Represents severance costs related to a change in the executive management team |
(5) | Represents asset disposal costs related to a change in the eCommerce platform. |
CREDIT SEGMENT ADJUSTED OPERATING LOSS | |||||||||||||||
Three Months Ended |
Year Ended |
||||||||||||||
2024 | 2023 | 2024 | 2023 |
||||||||||||
Credit segment operating (loss) income, as reported | $ | (12,773 | ) | $ | (13,928 | ) | $ | (31,465 | ) | $ | 9,702 | ||||
Adjustments: | |||||||||||||||
Loss on extinguishment of debt(1) | 14,221 | — | 14,221 | — | |||||||||||
Credit segment operating income (loss), as adjusted | $ | 1,448 | $ | (13,928 | ) | $ | (17,244 | ) | $ | 9,702 |
(1) | Represents loss on extinguishment of debt due to prepayment penalties and deferred issuance costs associated with the payment in full of the Pathlight Term Loan. |
ADJUSTED NET LOSS AND ADJUSTED NET LOSS PER DILUTED SHARE | |||||||||||||||
Three Months Ended |
Year Ended |
||||||||||||||
2024 | 2023 | 2024 | 2023 | ||||||||||||
Net (loss) income, as reported | $ | 43,301 | $ | (42,803 | ) | $ | (76,893 | ) | $ | (59,292 | ) | ||||
Adjustments: | |||||||||||||||
Store lease termination and closure costs(1) | — | 588 | 2,340 | (896 | ) | ||||||||||
Gain from asset sale (2) | — | — | (3,147 | ) | — | ||||||||||
Professional fees (3) | 16,301 | — | 18,372 | — | |||||||||||
Employee severance (4) | — | — | — | 8,006 | |||||||||||
Loss on asset disposal (5) | — | 7,250 | — | — | |||||||||||
Loss on extinguishment of debt (6) | 14,221 | — | 14,221 | — | |||||||||||
Bargain purchase gain, net of deferred taxes (7) | (104,857 | ) | — | (104,857 | ) | — | |||||||||
Tax impact of adjustments (8) | — | (1,771 | ) | — | (3,244 | ) | |||||||||
Net loss, as adjusted | $ | (31,034 | ) | $ | (36,736 | ) | $ | (149,964 | ) | $ | (55,426 | ) | |||
Weighted average common shares outstanding - Diluted | 24,760,561 | 23,953,620 | 24,117,265 | 24,117,265 | |||||||||||
Diluted (loss) income per share: | |||||||||||||||
As reported | $ | 1.75 | $ | (1.79 | ) | $ | (3.19 | ) | $ | (2.46 | ) | ||||
As adjusted | $ | (1.25 | ) | $ | (1.53 | ) | $ | (6.22 | ) | $ | (2.30 | ) |
(1) | Represents store closure costs due to the impairment of assets associated with the decision to end the store-within-a-store test with |
(2) | Represents a gain related to the sale of a single store location, net of asset disposal costs. |
(3) | Represents professional fees related to corporate transactions primarily associated with the acquisition of Badcock and debt modifications. |
(4) | Represents severance costs related to a change in the executive management team. |
(5) | Represents asset disposal costs related to a change in the eCommerce platform. |
(6) | Represents fees and penalties paid for the early retirement of our Pathlight Term Loan. |
(7) | Represents the fair value of net assets acquired over the consideration transferred, net of tax, for the acquisition of Badcock. |
(8) | Represents the tax effect of the adjusted items based on the applicable statutory tax rate. |
Source: Conn's, Inc.