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Mar 26, 2019

Conn’s, Inc. Reports Fourth Quarter Fiscal Year 2019 Financial Results

Fourth Quarter Non-Harvey Same Store Sales up 3.7%

Fourth Quarter GAAP Earnings per Diluted Share were a Record $0.91, compared to $0.10 in the Prior Year Period

Fourth Quarter Operating Margin of 12.4%; Adjusted EBITDA Margin of 15.6%

THE WOODLANDS, Texas, March 26, 2019 (GLOBE NEWSWIRE) -- Conn’s, Inc. (NASDAQ: CONN) (“Conn’s” or the “Company”), a specialty retailer of furniture and mattresses, home appliances, consumer electronics and home office products, and provider of consumer credit, today announced its financial results for the quarter ended January 31, 2019.

“Fiscal year 2019 was a historic year for Conn’s and reflects the growing momentum in our business.  For fiscal year 2019, same-store sales, retail gross margin, bad debt charge-offs and overall profitability improved significantly compared to the prior year.  Retail growth strategies underway produced a 3.7% increase in non-Harvey same store sales during the fourth quarter.  Fourth quarter GAAP earnings increased significantly to $0.91 per diluted share, which are the best quarterly earnings we have achieved in our 128-year history.  In addition, we generated $73.8 million in GAAP net income and a record adjusted EBITDA of $212.8 million for fiscal year 2019,” stated Norm Miller, Conn’s Chairman and Chief Executive Officer.

“For fiscal year 2020, we continue to expect positive same store sales trends and plan to open 12 to 15 new Conn’s HomePlus locations.  With only 125 stores across 14 states, we have a significant opportunity to serve customers throughout the country with our unmatched value proposition.  As we enter the new fiscal year, we are excited with our strong financial and operating position allowing us to focus on retail expansion,” concluded Mr. Miller.

Fourth quarter of fiscal year 2019 highlights include:

  • Opened two new Conn’s HomePlus locations in Virginia and in Louisiana bringing the total new store openings for fiscal year 2019 to seven
  • Total retail sales of $338.7 million, an increase of 1.3% compared to the fourth quarter of fiscal year 2018
  • Non-Harvey same store sales up +3.7%
  • Same store sales of -1.4%, an improvement of 660 basis points from the fourth quarter of fiscal year 2018, despite lapping the benefit Hurricane Harvey rebuilding efforts had in the fourth quarter of fiscal year 2018
  • Record retail gross margin of 42.4%
  • Retail operating margin of 16.1%, 160 basis points higher than the fourth quarter of last fiscal year
  • Credit spread of 890 basis points, the best fourth quarter credit spread in six years
  • Record quarterly credit segment revenues of $94.1 million
  • Bad debt charge-offs (net of recoveries) as a percentage of the average outstanding balance of 12.7%
  • Interest expense of $15.2 million, compared to $18.0 million for the same period last fiscal year
  • Record GAAP earnings of $0.91 per diluted share, compared to $0.10 per diluted share for the same period last fiscal year
  • Record adjusted earnings of $0.96 per diluted share, an increase of 71.4% over prior fiscal year period
  • Fourth quarter net income of $29.5 million
  • Fourth quarter adjusted EBITDA of $67.7 million, or 15.6% of total revenues

Fourth Quarter Results

Net income for the fourth quarter of fiscal year 2019 was $29.5 million, or $0.91 per diluted share, compared to net income for the fourth quarter of fiscal year 2018 of $3.2 million, or $0.10 per diluted share.  On a non-GAAP basis, adjusted net income for the fourth quarter of fiscal year 2019 was $31.0 million, or $0.96 per diluted share, which excludes a charge related to an increase in our indirect tax audit reserve.  This compares to adjusted net income for the fourth quarter of fiscal year 2018 of $17.9 million, or $0.56 per diluted share, which excludes the impact of the Tax Cut and Jobs Act, costs associated with a facility relocation and contingency reserves related to legal matters.

Retail Segment Fourth Quarter Results

Retail revenues were $338.9 million for the three months ended January 31, 2019 compared to $334.5 million for the three months ended January 31, 2018, an increase of $4.4 million or 1.3%. The increase in retail revenue was primarily driven by new store growth and an increase in same store sales in markets not impacted by Hurricane Harvey of 3.7%, partially offset by a decrease in same store sales in markets impacted by Hurricane Harvey of 12.9%. We believe that the decrease in same store sales in markets impacted by Hurricane Harvey was primarily a result of the impact of rebuilding efforts during the three months ended January 31, 2018.

For the three months ended January 31, 2019 and January 31, 2018, retail segment operating income was $54.7 million and $48.6 million, respectively. On a non-GAAP basis, adjusted retail segment operating income for the three months ended January 31, 2019 was $56.7 million, after excluding a charge related to an increase in our indirect tax audit reserve. On a non-GAAP basis, adjusted retail segment operating income for the three months ended January 31, 2018 was $50.8 million, which excludes costs associated with a facility closure and contingency reserves related to legal matters.

The following table presents net sales and changes in net sales by category:

  Three Months Ended January 31,           Same Store
(dollars in thousands) 2019   % of Total   2018   % of Total   Change   % Change   % Change
Furniture and mattress $ 100,289     29.6 %   $ 106,967     32.0 %   $ (6,678 )   (6.2 )%   (5.7 )%
Home appliance 83,573     24.7     84,494     25.3     (921 )   (1.1 )   (3.2 )
Consumer electronics 91,571     27.0     81,966     24.5     9,605     11.7     6.5  
Home office 25,811     7.6     25,385     7.6     426     1.7     (0.9 )
Other 4,165     1.2     4,321     1.3     (156 )   (3.6 )   (10.2 )
Product sales 305,409     90.1     303,133     90.7     2,276     0.8     (1.4 )
Repair service agreement commissions (1) 29,824     8.9     27,680     8.2     2,144     7.7     (1.5 )
Service revenues 3,496     1.0     3,648     1.1     (152 )   (4.2 )    
Total net sales $ 338,729     100.0 %   $ 334,461     100.0 %   $ 4,268     1.3 %   (1.4 )%


(1) The total change in sales of repair service agreement commissions includes retrospective commissions, which are not reflected in the change in same store sales.

The following provides a summary of the items impacting the performance of our product categories during the fourth quarter of fiscal year 2019 compared to the fourth quarter of fiscal year 2018:

  • Furniture unit volume decreased 4.0% and average selling price decreased by 0.5%;
  • Mattress unit volume decreased 18.3%, partially offset by a 10.0% increase in average selling price;
  • Home appliance unit volume decreased 10.0%, partially offset by a 7.5% increase in average selling price;
  • Consumer electronic unit volume increased 0.5% and average selling price increased by 5.9%; and
  • Home office unit volume decreased 3.0%, partially offset by a 2.2% increase in average selling price.

Enhancements to the product assortment and improved product sales mix to higher-priced items have driven an increase in average sales prices in most product categories.

Credit Segment Fourth Quarter Results

Credit revenues were $94.1 million for the three months ended January 31, 2019 compared to $85.9 million for the three months ended January 31, 2018, an increase of $8.2 million or 9.6%.  The increase in credit revenue was driven by the origination of our higher-yielding direct loan product, which contributed to an increase in the portfolio yield rate to 21.6% from 20.5% for the comparative period, and by a 3.6% increase in the average outstanding balance of the customer accounts receivable portfolio. The total customer accounts receivable portfolio balance was $1.59 billion at January 31, 2019 compared to $1.53 billion at January 31, 2018, an increase of 4.1%.

Provision for bad debts increased to $55.4 million for the three months ended January 31, 2019 compared to $54.7 million for the three months ended January 31, 2018, an increase of $0.7 million. The increase was driven by an increase in the allowance for bad debts during the three months ended January 31, 2019 compared to a decrease in the allowance for bad debts during the three months ended January 31, 2018, partially offset by a reduction in net charge-offs of $6.3 million. The increase in the allowance for bad debts for the three months ended January 31, 2019 was primarily driven by an increase in the customer accounts receivable portfolio balance. The decrease in the allowance for bad debts for the three months ended January 31, 2018 was primarily due to a decrease in our estimated Troubled Debt Restructurings (“TDR”) loss rate as a result of improvements in TDR delinquency rates.

Credit segment operating loss was $0.9 million for the three months ended January 31, 2019, compared to an operating loss of $3.7 million for the three months ended January 31, 2018.

Additional information on the credit portfolio and its performance may be found in the Customer Receivable Portfolio Statistics table included within this press release and in the Company’s Form 10-K for the year ended January 31, 2019, to be filed with the Securities and Exchange Commission on March 26, 2019.

Store Update

The Company opened two new Conn’s HomePlus® stores during the fourth quarter of fiscal year 2019 and has opened two new Conn’s HomePlus® stores during the first quarter of fiscal year 2020, bringing the total store count to 125 in 14 states.  During fiscal year 2020, the Company plans to open between 12 and 15 new stores (including the two already opened) in existing states to leverage current infrastructure.

Liquidity and Capital Resources

As of January 31, 2019, the Company had $381.0 million of immediately available borrowing capacity under its $650 million revolving credit facility.  The Company also had $5.9 million of unrestricted cash available for use.

Outlook and Guidance

The following are the Company’s expectations for the business for the first quarter of fiscal year 2020:

  • Change in same store sales between negative 5% and negative 1%;
    • Markets not impacted by Hurricane Harvey between negative 2% and positive 2%; and
    • Markets impacted by Hurricane Harvey between negative 12% and negative 8%;
  • Retail gross margin between 39.5% and 40.0% of total net retail sales;
  • Selling, general and administrative expenses between 32.5% and 33.5% of total revenues;
  • Provision for bad debts between $38.5 million and $42.5 million;
  • Finance charges and other revenues between $88.5 million and $92.5 million; and
  • Interest expense between $15.0 million and $16.0 million.

Conference Call Information

The Company will host a conference call on March 26, 2019, at 10 a.m. CT / 11 a.m. ET, to discuss its three months ended January 31, 2019 financial results.  Participants can join the call by dialing 877-451-6152 or 201-389-0879.  The conference call will also be broadcast simultaneously via webcast on a listen-only basis.  A link to the earnings release, webcast and fourth quarter fiscal year 2019 conference call presentation will be available at ir.conns.com.

Replay of the telephonic call can be accessed through April 2, 2019 by dialing 844-512-2921 or 412-317-6671 and Conference ID:  13688146.

About Conn’s, Inc.

Conn’s is a specialty retailer currently operating 125 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia.  The Company’s primary product categories include:

  • Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses; 
  • Home appliance, including refrigerators, freezers, washers, dryers, dishwashers and ranges;  
  • Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and
  • Home office, including computers, printers and accessories.

Additionally, Conn’s offers a variety of products on a seasonal basis.  Unlike many of its competitors, Conn’s provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans.

This press release contains forward-looking statements within the meaning of the federal securities laws, including but not limited to, the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. Such forward-looking statements include information concerning our future financial performance, business strategy, plans, goals and objectives. Statements containing the words “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “should,” “predict,” “will,” “potential,” or the negative of such terms or other similar expressions are generally forward-looking in nature and not historical facts. Such forward-looking statements are based on our current expectations. We can give no assurance that such statements will prove to be correct, and actual results may differ materially. A wide variety of potential risks, uncertainties, and other factors could materially affect our ability to achieve the results either expressed or implied by our forward-looking statements, including, but not limited to: general economic conditions impacting our customers or potential customers; our ability to execute periodic securitizations of future originated customer loans on favorable terms; our ability to continue existing customer financing programs or to offer new customer financing programs; changes in the delinquency status of our credit portfolio; unfavorable developments in ongoing litigation; increased regulatory oversight; higher than anticipated net charge-offs in the credit portfolio; the success of our planned opening of new stores; technological and market developments and sales trends for our major product offerings; our ability to manage effectively the selection of our major product offerings; our ability to protect against cyber-attacks or data security breaches and to protect the integrity and security of individually identifiable data of our customers and employees; our ability to fund our operations, capital expenditures, debt repayment and expansion from cash flows from operations, borrowings from our revolving credit facility, and proceeds from accessing debt or equity markets; and other risks detailed in Part I, Item 1A, Risk Factors, in our Annual Report on Form 10-K for the fiscal year ended January 31, 2019 and other reports filed with the Securities and Exchange Commission. If one or more of these or other risks or uncertainties materialize (or the consequences of such a development changes), or should our underlying assumptions prove incorrect, actual outcomes may vary materially from those reflected in our forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release. We disclaim any intention or obligation to update publicly or revise such statements, whether as a result of new information, future events or otherwise, or to provide periodic updates or guidance. All forward-looking statements attributable to us, or to persons acting on our behalf, are expressly qualified in their entirety by these cautionary statements.

CONN-G

S.M. Berger & Company
Andrew Berger (216) 464-6400


CONN’S, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(dollars in thousands, except per share amounts)

  Three Months Ended
January 31,
  Year Ended
January 31,
  2019   2018   2019   2018
Revenues:              
Total net sales $ 338,731     $ 334,461     $ 1,194,674     $ 1,191,967  
Finance charges and other revenues 94,251     85,925     355,139     324,064  
Total revenues 432,982     420,386     1,549,813     1,516,031  
Costs and expenses:              
Cost of goods sold 195,033     200,497     702,135     720,344  
Selling, general and administrative expense 126,613     117,889     480,561     450,413  
Provision for bad debts 55,627     54,984     198,082     216,875  
Charges and credits 1,943     2,175     7,780     13,331  
Total costs and expenses 379,216     375,545     1,388,558     1,400,963  
Operating income 53,766     44,841     161,255     115,068  
Interest expense 15,220     18,018     62,704     80,160  
Loss on extinguishment of debt     367     1,773     3,274  
Income before income taxes 38,546     26,456     96,778     31,634  
Provision for income taxes 9,070     23,255     22,929     25,171  
Net income $ 29,476     $ 3,201     $ 73,849     $ 6,463  
Earnings per share:              
Basic $ 0.93     $ 0.10     $ 2.33     $ 0.21  
Diluted $ 0.91     $ 0.10     $ 2.28     $ 0.20  
Weighted average common shares outstanding:              
Basic 31,763,676     31,403,543     31,668,370     31,192,439  
Diluted 32,388,111     32,232,220     32,374,375     31,777,823  
                       

CONN’S, INC. AND SUBSIDIARIES
RETAIL SEGMENT FINANCIAL INFORMATION
(unaudited)
(dollars in thousands)

  Three Months Ended
January 31,
  Year Ended
January 31,
  2019   2018   2019   2018
Revenues:                              
Product sales $ 305,411     $ 303,133     $ 1,078,635     $ 1,077,874  
Repair service agreement commissions   29,824       27,680       101,928       100,383  
Service revenues   3,496       3,648       14,111       13,710  
Total net sales   338,731       334,461       1,194,674       1,191,967  
Other revenues   156       74       447       341  
Total revenues   338,887       334,535       1,195,121       1,192,308  
Costs and expenses:                              
Cost of goods sold   195,033       200,497       702,135       720,344  
Selling, general and administrative expense   86,979       83,035       328,628       316,325  
Provision for bad debts   220       245       1,009       829  
Charges and credits   1,943       2,175       2,980       13,331  
Total costs and expenses   284,175       285,952       1,034,752       1,050,829  
Operating income $ 54,712     $ 48,583     $ 160,369     $ 141,479  
Retail gross margin   42.4 %     40.1 %     41.2 %     39.6 %
Selling, general and administrative expense as percent of revenues   25.7 %     24.8 %     27.5 %     26.5 %
Operating margin   16.1 %     14.5 %     13.4 %     11.9 %
Store count:                              
Beginning of period   121       116       116       113  
Opened   2             7       3  
End of period   123       116       123       116  
                               

CONN’S, INC. AND SUBSIDIARIES
CREDIT SEGMENT FINANCIAL INFORMATION
(unaudited)
(dollars in thousands)

  Three Months Ended
January 31,

  Year Ended
January 31,

 
2019
 
2018
 
2019
 
2018
Revenues:                              
Finance charges and other revenues $ 94,095     $ 85,851     $ 354,692     $ 323,723  
Costs and expenses:              
Selling, general and administrative expense 39,634     34,854     151,933     134,088  
Provision for bad debts 55,407     54,739     197,073     216,046  
Charges and credits         4,800      
Total costs and expenses 95,041     89,593     353,806     350,134  
Operating income (loss) (946 )   (3,742 )   886     (26,411 )
Interest expense 15,220     18,018     62,704     80,160  
Loss on extinguishment of debt     367     1,773     3,274  
Loss before income taxes $ (16,166 )   $ (22,127 )   $ (63,591 )   $ (109,845 )
Selling, general and administrative expense as percent of revenues 42.1 %   40.6 %   42.8 %   41.4 %
Selling, general and administrative expense as percent of average outstanding customer accounts receivable balance (annualized) 10.1 %   9.2 %   10.0 %   8.9 %
Operating margin (1.0 )%   (4.4 )%   0.2 %   (8.2 )%
                       

CONN’S, INC. AND SUBSIDIARIES
CUSTOMER ACCOUNTS RECEIVABLE PORTFOLIO STATISTICS
(unaudited)

  January 31,
  2019
  2018
Weighted average credit score of outstanding balances (1)
  593       591  
Average outstanding customer balance $ 2,677     $ 2,443  
Balances 60+ days past due as a percentage of total customer portfolio carrying value (2)(3) 9.5 %   9.7 %
Re-aged balance as a percentage of total customer portfolio carrying value (2)(3)(4) 25.7 %   24.6 %
Carrying value of account balances re-aged more than six months (in thousands) (3) $ 94,404     $ 76,066  
Allowance for bad debts and uncollectible interest as a percentage of total customer accounts receivable portfolio balance 13.5 %   13.3 %
Percent of total customer accounts receivable portfolio balance represented by no-interest option receivables 22.9 %   21.2 %
           


  Three Months Ended
January 31,
  Year Ended
January 31,
  2019   2018   2019   2018
Total applications processed (5) 358,938     369,522     1,221,262     1,278,809  
Weighted average origination credit score of sales financed (1) 608     611     609     610  
Percent of total applications approved and utilized 28.3 %   28.2 %   29.6 %   30.4 %
Average down payment 2.0 %   2.7 %   2.5 %   3.0 %
Average income of credit customer at origination $ 46,300     $ 45,200     $ 44,800     $ 43,400  
Percent of retail sales paid for by:                              
In-house financing, including down payment received 70.1 %   69.3 %   70.1 %   71.0 %
Third-party financing 15.7 %   16.7 %   15.7 %   16.1 %
Third-party lease-to-own option 8.1 %   6.5 %   7.5 %   5.9 %
  93.9 %   92.5 %   93.3 %   93.0 %


(1) Credit scores exclude non-scored accounts.
(2) Accounts that become delinquent after being re-aged are included in both the delinquency and re-aged amounts.
(3) Carrying value reflects the total customer accounts receivable portfolio balance net of deferred fees and origination costs, the allowance for no-interest option credit programs and the allowance for uncollectible interest.
(4) First time re-ages related to customers affected by Hurricane Harvey within FEMA-designated disaster areas included in the re-aged balance as of January 31, 2019 and January 31, 2018 were 1.7% and 4.0%, respectively, of the total customer portfolio carrying value.
(5) The total applications processed during the three months ended January 31, 2018, we believe, reflect the impact of the rebuilding efforts following Hurricane Harvey.
   

CONN’S, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(unaudited)
(in thousands)

  January 31,
  2019   2018
Assets      
Current Assets:      
Cash and cash equivalents $ 5,912     $ 9,286  
Restricted cash 59,025     86,872  
Customer accounts receivable, net of allowances 652,769     636,825  
Other accounts receivable 67,078     71,186  
Inventories 220,034     211,894  
Income taxes receivable 407     32,362  
Prepaid expenses and other current assets 9,169     31,592  
Total current assets 1,014,394     1,080,017  
Long-term portion of customer accounts receivable, net of allowances 686,344     650,608  
Property and equipment, net 148,983     143,152  
Deferred income taxes 27,535     21,565  
Other assets 7,651     5,457  
Total assets $ 1,884,907     $ 1,900,799  
Liabilities and Stockholders’ Equity      
Current liabilities:      
Current maturities of debt and capital lease obligations $ 54,109     $ 907  
Accounts payable 71,118     71,617  
Accrued expenses 81,433     66,173  
Other current liabilities 30,908     25,414  
Total current liabilities 237,568     164,111  
Deferred rent 93,127     87,003  
Long-term debt and capital lease obligations 901,222     1,090,105  
Other long-term liabilities 33,015     24,512  
Total liabilities 1,264,932     1,365,731  
Stockholders’ equity 619,975     535,068  
Total liabilities and stockholders’ equity $ 1,884,907     $ 1,900,799  
               

CONN’S, INC. AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS
(unaudited)
(dollars in thousands, except per share amounts)

Basis for presentation of non-GAAP disclosures:

To supplement the consolidated financial statements, which are prepared and presented in accordance with accounting principles generally accepted in the United States of America (“GAAP”), the Company also provides the following non-GAAP financial measures: retail segment adjusted operating income, retail segment adjusted operating margin, credit segment adjusted operating income (loss), credit segment adjusted operating margin, adjusted net income, adjusted net income per diluted share, adjusted EBITDA and adjusted EBITDA margin.  These non-GAAP financial measures are not meant to be considered as a substitute for, or superior to, comparable GAAP measures and should be considered in addition to results presented in accordance with GAAP.  They are intended to provide additional insight into our operations and the factors and trends affecting the business.  Management believes these non-GAAP financial measures are useful to financial statement readers because (1) they allow for greater transparency with respect to key metrics we use in our financial and operational decision making, (2) they are used by some of our institutional investors and the analyst community to help them analyze our operating results and (3), in the case of adjusted EBITDA, used for management incentive programs.

RETAIL SEGMENT ADJUSTED OPERATING INCOME AND RETAIL SEGMENT ADJUSTED OPERATING MARGIN

  Three Months Ended
January 31,
  Year Ended
January 31,
  2019   2018   2019   2018
Retail segment operating income, as reported $ 54,712     $ 48,583     $ 160,369     $ 141,479  
Adjustments:                              
Store and facility closure and relocation costs (1)     1,032         2,381  
Legal and professional fees and related reserves associated with the exploration of strategic alternatives, securities-related litigation and other legal matters (2)     1,143     300     1,177  
Indirect tax audit reserve (3) 1,943         1,943     2,595  
Employee severance (4)         737     1,317  
Write-off of capitalized software costs (5)             5,861  
Retail segment operating income, as adjusted $ 56,655     $ 50,758     $ 163,349     $ 154,810  
Retail segment total revenues $ 338,887     $ 334,535     $ 1,195,121     $ 1,192,308  
Retail segment operating margin:              
As reported 16.1 %   14.5 %   13.4 %   11.9 %
As adjusted 16.7 %   15.2 %   13.7 %   13.0 %


(1) Represents the costs incurred for store closures, relocations, and the reduction in square footage of a distribution center.
(2) Represents costs related to contingency reserves for legal matters.
(3) Represents charges related to increases in our indirect tax audit reserve primarily related to the period from fiscal year 2008 to fiscal year 2016.
(4) Represents severance costs related to a change in the executive management team.
(5) Represents a loss from the write-off of previously capitalized costs for a software project that was abandoned during fiscal year 2018 related to the implementation of a new point of sale system that began in fiscal year 2013.
   

CREDIT SEGMENT ADJUSTED OPERATING INCOME (LOSS) AND CREDIT SEGMENT ADJUSTED OPERATING MARGIN

  Three Months Ended
January 31,
  Year Ended
January 31,
  2019   2018   2019   2018
Credit segment operating income (loss), as reported $ (946 )   $ (3,742 )   $ 886     $ (26,411 )
Adjustments:              
Legal judgment (1)         4,800      
Credit segment operating income (loss), as adjusted $ (946 )   $ (3,742 )   $ 5,686     $ (26,411 )
Credit segment total revenues $ 94,095     $ 85,851     $ 354,692     $ 323,723  
Credit segment operating margin:              
As reported (1.0 )%   (4.4 )%   0.2 %   (8.2 )%
As adjusted (1.0 )%   (4.4 )%   1.6 %   (8.2 )%


(1) Represents costs related to the TF LoanCo (“TFL”)  judgment. See Part II, Item 8., in Note 12, Contingencies, of the Consolidated Financial Statements of the Company’s Annual Report on Form 10-K for additional details of the TFL judgment.

ADJUSTED NET INCOME AND ADJUSTED NET INCOME PER DILUTED SHARE

  Three Months Ended
January 31,
  Year Ended
January 31,
  2019   2018   2019   2018
Net income, as reported $ 29,476     $ 3,201     $ 73,849     $ 6,463  
Adjustments:                              
Store and facility closure and relocation costs (1)     1,032         2,381  
Legal and professional fees and related reserves associated with the exploration of strategic alternatives, securities-related litigation, a legal judgment and other legal matters (2)     1,143     5,100     1,177  
Indirect tax audit reserve (3) 1,943         1,943     2,595  
Employee severance (4)         737     1,317  
Write-off of capitalized software costs (5)             5,861  
Impact of Tax Act (6)     13,068         13,068  
Loss on extinguishment of debt (7)     367     1,773     3,274  
Tax impact of adjustments (8) (435 )   (894 )   (2,161 )   (5,986 )
Net income, as adjusted $ 30,984     $ 17,917     $ 81,241     $ 30,150  
Weighted average common shares outstanding - Diluted 32,388,111     32,232,220     32,374,375     31,777,823  
Diluted earnings per share:              
As reported $ 0.91     $ 0.10     $ 2.28     $ 0.20  
As adjusted $ 0.96     $ 0.56     $ 2.51     $ 0.95  


(1) Represents the costs incurred for store closures, relocations, and the reduction in square footage of a distribution center.
(2) Represents costs related to the TFL judgment and costs related to contingency reserves for legal matters.
(3) Represents charges related to increases in our indirect tax audit reserve primarily related to the period from fiscal year 2008 to fiscal year 2016.
(4) Represents severance costs related to a change in the executive management team.
(5) Represents a loss from the write-off of previously capitalized costs for a software project that was abandoned during fiscal year 2018 related to the implementation of a new point of sale system that began in fiscal year 2013.
(6) Represents the deferred income tax expense recorded as a result of the remeasurement of our deferred tax assets and liabilities as a result of 2017 H.R. 1, originally known as the Tax Cuts and Jobs Act (the “Tax Act”).
(7) Represents costs incurred for the early retirement of our debt.
(8) Represents the tax effect of the adjusted items based on the applicable statutory tax rate.
   

ADJUSTED EBITDA AND ADJUSTED EBITDA MARGIN

  Three Months Ended
January 31,
  Year Ended
January 31,
  2019   2018   2019   2018
Net income $ 29,476     $ 3,201     $ 73,849     $ 6,463  
Adjustments:              
Depreciation expense 8,322     7,668     31,584     30,806  
Interest expense 15,220     18,018     62,704     80,160  
Provision for income taxes 9,070     23,255     22,929     25,171  
Loss on extinguishment of debt (1)     367     1,773     3,274  
Stock-based compensation expense (2) 3,703     2,782     12,217     8,078  
Indirect tax audit reserve (3) 1,943         1,943     2,595  
Store and facility closure and relocation costs (4)     1,032         2,381  
Legal and professional fees and related reserves associated with the exploration of strategic alternatives, securities-related litigation, a legal judgment and other legal matters (5)     1,144     5,100     1,177  
Employee severance (6)         737     1,317  
Write-off of capitalized software costs (7)             5,861  
Adjusted EBITDA $ 67,734     $ 57,467     $ 212,836     $ 167,283  
Total revenues $ 432,982     $ 420,386     $ 1,549,813     $ 1,516,031  
               
Operating Margin 12.4 %   10.7 %   10.4 %   7.6 %
Adjusted EBITDA Margin 15.6 %   13.7 %   13.7 %   11.0 %


(1) Represents costs incurred for the early retirement of our debt.
(2) Represents the total costs incurred for stock based compensation.
(3) Represents charges related to increases in our indirect tax audit reserve primarily related to the period from fiscal year 2008 to fiscal year 2016.
(4) Represents the costs incurred for store closures, relocations, and the reduction in square footage of a distribution center.
(5) Represents costs related to the TFL judgment and costs related to contingency reserves for legal matters.
(6) Represents severance costs related to a change in the executive management team.
(7) Represents a loss from the write-off of previously capitalized costs for a software project that was abandoned during fiscal year 2018 related to the implementation of a new point of sale system that began in fiscal year 2013.

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Source: Conn's, Inc.