Conn’s, Inc. Reports Fourth Quarter Fiscal Year 2021 Financial Results
“Throughout fiscal year 2021, we took decisive actions focused on supporting our employees, customers, and communities, while de-risking our business, enhancing our balance sheet, and investing in digital and e-commerce. These actions combined with the dedication of our associates directly contributed to our ability to successfully navigate the COVID-19 pandemic. Quarterly same store sales improved sequentially throughout fiscal year 2021, despite continued conservative underwriting strategies, which we believe demonstrates strong underlying demand for our products, and we anticipate positive same store sales momentum will continue into fiscal year 2022,” stated
“We have emerged from the pandemic stronger, more efficient and well positioned to compete in a rapidly changing market, and fiscal year 2022 is off to a strong start. Same store sales are up over 3.0% quarter-to-date, despite the impacts of the historic winter storm across many of our markets, one fewer selling day as a result of
“Overall, we believe Conn’s is at an inflection point in our growth strategy as we continue to leverage our best-in-class in-house and third-party credit offerings, increase digital and e-commerce investments, expand our brick-and-mortar footprint, and enhance our merchandising and marketing strategies. We believe these strategic initiatives, combined with our unique value proposition, will support long-term and sustainable growth,” concluded
Fourth Quarter Financial Highlights:
- Earnings for the fourth quarter increased approximately 400% to
$0.85 per diluted share, compared to$0.17 per diluted share for the same period last fiscal year; - Increased fourth quarter cash and third-party credit sales nearly 35% compared to the prior fiscal year period reflecting strong demand for home-related products; and
- Same store sales declined 10.1% for the fourth quarter, primarily due to a nearly 29% decline in sales financed by Conn’s in-house credit because of tighter underwriting associated with the COVID-19 crisis.
Fiscal Year 2021 Financial Highlights:
- Improved capital position as net cash provided by operating activities was
$462.1 million compared to$80.1 million for the year endedJanuary 31, 2020 ; - Reduced overall debt balance by
$416.6 million as compared to fiscal year 2020 resulting in debt as a percent of the portfolio balance of approximately 49% atJanuary 31, 2021 . Net debt as a percent of the portfolio balance atJanuary 31, 2021 was approximately 45%, representing the lowest level in seven fiscal years; - Carrying value of customer accounts receivable 60+ days past due at
January 31, 2021 24% lower than the prior fiscal year; - Carrying value of re-aged customer accounts receivable at
January 31, 2021 33% lower than the prior fiscal year period; and - More than doubled e-commerce sales during fiscal year 2021 as compared to the prior fiscal year.
Fourth Quarter Results
Net income for the fourth quarter of fiscal year 2021 was
Retail Segment Fourth Quarter Results
Retail revenues were
For the three months ended
The following table presents net sales and changes in net sales by category:
Three Months Ended |
Same Store | ||||||||||||||||||||||||
(dollars in thousands) | 2021 | % of Total | 2020 | % of Total | Change | % Change | % Change | ||||||||||||||||||
Furniture and mattress | $ | 90,100 | 30.6 | % | $ | 94,042 | 29.8 | % | $ | (3,942 | ) | (4.2 | ) | % | (8.9 | ) | % | ||||||||
Home appliance | 102,125 | 34.7 | 93,452 | 29.7 | 8,673 | 9.3 | 6.2 | ||||||||||||||||||
Consumer electronics | 54,255 | 18.4 | 69,995 | 22.2 | (15,740 | ) | (22.5 | ) | (23.2 | ) | |||||||||||||||
Home office | 16,349 | 5.6 | 20,804 | 6.6 | (4,455 | ) | (21.4 | ) | (22.3 | ) | |||||||||||||||
Other | 7,705 | 2.6 | 4,875 | 1.5 | 2,830 | 58.1 | 40.7 | ||||||||||||||||||
Product sales | 270,534 | 91.9 | 283,168 | 89.8 | (12,634 | ) | (4.5 | ) | (7.5 | ) | |||||||||||||||
Repair service agreement commissions (1) | 21,108 | 7.2 | 28,848 | 9.2 | (7,740 | ) | (26.8 | ) | (29.8 | ) | |||||||||||||||
Service revenues | 2,831 | 0.9 | 3,056 | 1.0 | (225 | ) | (7.4 | ) | |||||||||||||||||
Total net sales | $ | 294,473 | 100.0 | % | $ | 315,072 | 100.0 | % | $ | (20,599 | ) | (6.5 | ) | % | (10.1 | ) | % | ||||||||
(1) The total change in sales of repair service agreement commissions includes retrospective commissions, which are not reflected in the change in same store sales.
Credit Segment Fourth Quarter Results
Credit revenues were
Provision for bad debts decreased to
Credit segment operating income was
Additional information on the credit portfolio and its performance may be found in the Customer Accounts Receivable Portfolio Statistics table included within this press release and in the Company’s Form 10-K for the year ended
Showroom and Facilities Update
The Company has opened three new Conn’s HomePlus® showrooms and its first distribution center in
Liquidity and Capital Resources
As of
On
On
On
Conference Call Information
The Company will host a conference call on
Replay of the telephonic call can be accessed through
About Conn’s, Inc.
Conn’s is a specialty retailer currently operating 152 retail locations in
- Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;
- Home appliance, including refrigerators, freezers, washers, dryers, dishwashers and ranges;
- Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and 8K televisions, gaming products, next generation video game consoles and home theater and portable audio equipment; and
- Home office, including computers, printers and accessories.
Additionally, Conn’s offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn’s provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans.
This press release contains forward-looking statements within the meaning of the federal securities laws, including but not limited to, the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. Such forward-looking statements include information concerning our future financial performance, business strategy, plans, goals and objectives. Statements containing the words “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “should,” “predict,” “will,” “potential,” or the negative of such terms or other similar expressions are generally forward-looking in nature and not historical facts. Such forward-looking statements are based on our current expectations. We can give no assurance that such statements will prove to be correct, and actual results may differ materially. A wide variety of potential risks, uncertainties, and other factors could materially affect our ability to achieve the results either expressed or implied by our forward-looking statements, including, but not limited to: general economic conditions impacting our customers or potential customers; our ability to execute periodic securitizations of future originated customer loans on favorable terms; our ability to continue existing customer financing programs or to offer new customer financing programs; changes in the delinquency status of our credit portfolio; unfavorable developments in ongoing litigation; increased regulatory oversight; higher than anticipated net charge-offs in the credit portfolio; the success of our planned opening of new stores; technological and market developments and sales trends for our major product offerings; our ability to manage effectively the selection of our major product offerings; our ability to protect against cyber-attacks or data security breaches and to protect the integrity and security of individually identifiable data of our customers and employees; our ability to fund our operations, capital expenditures, debt repayment and expansion from cash flows from operations, borrowings from our Revolving Credit Facility, and proceeds from accessing debt or equity markets; the effects of epidemics or pandemics, including the COVID-19 outbreak; and other risks detailed in Part I, Item 1A, Risk Factors, in our Annual Report on Form 10-K for the fiscal year ended
CONN-G
CONN’S, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(dollars in thousands, except per share amounts)
Three Months Ended |
Year Ended |
||||||||||||||
2021 | 2020 | 2021 | 2020 | ||||||||||||
Revenues: | |||||||||||||||
Total net sales | $ | 294,473 | $ | 315,072 | $ | 1,064,311 | $ | 1,163,235 | |||||||
Finance charges and other revenues | 73,318 | 97,916 | 321,714 | 380,451 | |||||||||||
Total revenues | 367,791 | 412,988 | 1,386,025 | 1,543,686 | |||||||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | 184,300 | 188,038 | 668,315 | 697,784 | |||||||||||
Selling, general and administrative expense | 128,324 | 132,018 | 478,767 | 503,024 | |||||||||||
Provision for bad debts | 25,139 | 69,510 | 202,003 | 205,217 | |||||||||||
Charges and credits | 2,737 | — | 6,326 | 3,142 | |||||||||||
Total costs and expenses | 340,500 | 389,566 | 1,355,411 | 1,409,167 | |||||||||||
Operating income | 27,291 | 23,422 | 30,614 | 134,519 | |||||||||||
Interest expense | 10,603 | 15,163 | 50,381 | 59,107 | |||||||||||
(Gain) loss on extinguishment of debt | (440 | ) | 1,094 | (440 | ) | 1,094 | |||||||||
Income (loss) before income taxes | 17,128 | 7,165 | (19,327 | ) | 74,318 | ||||||||||
Provision (benefit) for income taxes | (7,998 | ) | 2,113 | (16,190 | ) | 18,314 | |||||||||
Net income (loss) | $ | 25,126 | $ | 5,052 | $ | (3,137 | ) | $ | 56,004 | ||||||
Earnings (loss) per share: | |||||||||||||||
Basic | $ | 0.86 | $ | 0.18 | $ | (0.11 | ) | $ | 1.85 | ||||||
Diluted | $ | 0.85 | $ | 0.17 | $ | (0.11 | ) | $ | 1.82 | ||||||
Weighted average common shares outstanding: | |||||||||||||||
Basic | 29,199,678 | 28,720,508 | 29,060,512 | 30,275,662 | |||||||||||
Diluted | 29,647,593 | 29,276,167 | 29,060,512 | 30,814,775 |
CONN’S, INC. AND SUBSIDIARIES
RETAIL SEGMENT FINANCIAL INFORMATION
(unaudited)
(dollars in thousands)
Three Months Ended |
Year Ended |
||||||||||||||
2021 | 2020 | 2021 | 2020 | ||||||||||||
Revenues: | |||||||||||||||
Product sales | $ | 270,534 | $ | 283,168 | $ | 973,031 | $ | 1,042,424 | |||||||
Repair service agreement commissions | 21,108 | 28,848 | 78,838 | 106,997 | |||||||||||
Service revenues | 2,831 | 3,056 | 12,442 | 13,814 | |||||||||||
Total net sales | 294,473 | 315,072 | 1,064,311 | 1,163,235 | |||||||||||
Other revenues | 217 | 208 | 816 | 810 | |||||||||||
Total revenues | 294,690 | 315,280 | 1,065,127 | 1,164,045 | |||||||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | 184,300 | 188,038 | 668,315 | 697,784 | |||||||||||
Selling, general and administrative expense | 94,951 | 91,234 | 335,954 | 346,108 | |||||||||||
Provision for bad debts | 21 | 260 | 443 | 905 | |||||||||||
Charges and credits | 2,737 | — | 4,092 | 1,933 | |||||||||||
Total costs and expenses | 282,009 | 279,532 | 1,008,804 | 1,046,730 | |||||||||||
Operating income | $ | 12,681 | $ | 35,748 | $ | 56,323 | $ | 117,315 | |||||||
Retail gross margin | 37.4 | % | 40.3 | % | 37.2 | % | 40.0 | % | |||||||
Selling, general and administrative expense as percent of revenues | 32.2 | % | 28.9 | % | 31.5 | % | 29.7 | % | |||||||
Operating margin | 4.3 | % | 11.3 | % | 5.3 | % | 10.1 | % | |||||||
Store count: | |||||||||||||||
Beginning of period | 143 | 137 | 137 | 123 | |||||||||||
Opened | 3 | — | 9 | 14 | |||||||||||
End of period | 146 | 137 | 146 | 137 | |||||||||||
CONN’S, INC. AND SUBSIDIARIES
CREDIT SEGMENT FINANCIAL INFORMATION
(unaudited)
(dollars in thousands)
Three Months Ended |
Year Ended |
||||||||||||||||||
2021 | 2020 | 2021 | 2020 | ||||||||||||||||
Revenues: | |||||||||||||||||||
Finance charges and other revenues | $ | 73,101 | $ | 97,708 | $ | 320,898 | $ | 379,641 | |||||||||||
Costs and expenses: | |||||||||||||||||||
Selling, general and administrative expense | 33,373 | 40,784 | 142,813 | 156,916 | |||||||||||||||
Provision for bad debts | 25,118 | 69,250 | 201,560 | 204,312 | |||||||||||||||
Charges and credits | — | — | 2,234 | 1,209 | |||||||||||||||
Total costs and expenses | 58,491 | 110,034 | 346,607 | 362,437 | |||||||||||||||
Operating income (loss) | 14,610 | (12,326 | ) | (25,709 | ) | 17,204 | |||||||||||||
Interest expense | 10,603 | 15,163 | 50,381 | 59,107 | |||||||||||||||
(Gain) loss on extinguishment of debt | (440 | ) | 1,094 | (440 | ) | 1,094 | |||||||||||||
Income (loss) before income taxes | $ | 4,447 | $ | (28,583 | ) | $ | (75,650 | ) | $ | (42,997 | ) | ||||||||
Selling, general and administrative expense as percent of revenues | 45.7 | % | 41.7 | % | 44.5 | % | 41.3 | % | |||||||||||
Selling, general and administrative expense as percent of average outstanding customer accounts receivable balance (annualized) | 10.6 | % | 10.2 | % | 10.2 | % | 10.0 | % | |||||||||||
Operating margin | 20.0 | % | (12.6 | ) | % | (8.0 | ) | % | 4.5 | % |
CONN’S, INC. AND SUBSIDIARIES
CUSTOMER ACCOUNTS RECEIVABLE PORTFOLIO STATISTICS
(unaudited)
2021 | 2020 | ||||||
Weighted average credit score of outstanding balances (1) | 600 | 591 | |||||
Average outstanding customer balance | $ | 2,463 | $ | 2,734 | |||
Balances 60+ days past due as a percentage of total customer portfolio carrying value (2)(3) | 12.4 | % | 12.5 | % | |||
Balances 60+ days past due (in thousands) (2) | $ | 146,820 | $ | 193,797 | |||
Re-aged balance as a percentage of total customer portfolio carrying value (2)(3) | 25.9 | % | 29.4 | % | |||
Carrying value of account balances re-aged more than six months (in thousands) (3) | $ | 92,883 | $ | 112,410 | |||
Allowance for bad debts and uncollectible interest as a percentage of total customer accounts receivable portfolio balance (4) | 24.2 | % | 14.6 | % | |||
Percent of total customer accounts receivable portfolio balance represented by no-interest option receivables | 20.5 | % | 17.7 | % |
Three Months Ended |
Year Ended |
||||||||||||||
2021 | 2020 | 2021 | 2020 | ||||||||||||
Total applications processed | 342,924 | 360,338 | 1,251,002 | 1,235,712 | |||||||||||
Weighted average origination credit score of sales financed (1) | 617 | 606 | 615 | 608 | |||||||||||
Percent of total applications approved and utilized | 21.2 | % | 27.0 | % | 21.5 | % | 27.0 | % | |||||||
Average income of credit customer at origination | $ | 48,500 | $ | 46,000 | $ | 47,100 | $ | 45,800 | |||||||
Percent of retail sales paid for by: | |||||||||||||||
In-house financing, including down payments received | 50.9 | % | 66.7 | % | 52.1 | % | 67.6 | % | |||||||
Third-party financing | 19.9 | % | 18.9 | % | 20.4 | % | 17.8 | % | |||||||
Third-party lease-to-own option | 9.8 | % | 6.6 | % | 8.5 | % | 7.0 | % | |||||||
80.6 | % | 92.2 | % | 81.0 | % | 92.4 | % | ||||||||
(1) Credit scores exclude non-scored accounts.
(2) Accounts that become delinquent after being re-aged are included in both the delinquency and re-aged amounts.
(3) Carrying value reflects the total customer accounts receivable portfolio balance, net of deferred fees and origination costs, the allowance for no-interest option credit programs and the allowance for uncollectible interest.
(4) For the period ended
CONN’S, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(unaudited)
(in thousands)
2021 | 2020 | ||||||
Assets | |||||||
Current Assets: | |||||||
Cash and cash equivalents | $ | 9,703 | $ | 5,485 | |||
Restricted cash | 50,557 | 75,370 | |||||
Customer accounts receivable, net of allowances | 478,734 | 673,742 | |||||
Other accounts receivable | 61,716 | 68,753 | |||||
Inventories | 196,463 | 219,756 | |||||
Income taxes receivable | 38,059 | 4,315 | |||||
Prepaid expenses and other current assets | 8,831 | 11,445 | |||||
Total current assets | 844,063 | 1,058,866 | |||||
Long-term portion of customer accounts receivable, net of allowances | 430,749 | 663,761 | |||||
Operating lease right-of-use assets | 265,798 | 242,457 | |||||
Property and equipment, net | 190,962 | 173,031 | |||||
Deferred income taxes | 9,448 | 18,599 | |||||
Other assets | 14,064 | 12,055 | |||||
Total assets | $ | 1,755,084 | $ | 2,168,769 | |||
Liabilities and Stockholders’ Equity | |||||||
Current liabilities: | |||||||
Current finance lease obligations | $ | 934 | $ | 605 | |||
Accounts payable | 69,367 | 48,554 | |||||
Accrued expenses | 82,990 | 63,090 | |||||
Operating lease liability - current | 44,011 | 35,390 | |||||
Other current liabilities | 14,454 | 14,631 | |||||
Total current liabilities | 211,756 | 162,270 | |||||
Operating lease liability - non current | 354,598 | 329,081 | |||||
Long-term debt and finance lease obligations | 608,635 | 1,025,535 | |||||
Other long-term liabilities | 22,940 | 24,703 | |||||
Total liabilities | 1,197,929 | 1,541,589 | |||||
Stockholders’ equity | 557,155 | 627,180 | |||||
Total liabilities and stockholders’ equity | $ | 1,755,084 | $ | 2,168,769 | |||
CONN’S, INC. AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS
(unaudited)
(dollars in thousands, except per share amounts)
Basis for presentation of non-GAAP disclosures:
To supplement the consolidated financial statements, which are prepared and presented in accordance with accounting principles generally accepted in
RETAIL SEGMENT ADJUSTED OPERATING INCOME
Three Months Ended |
Year Ended |
||||||||||||||
2021 | 2020 | 2021 | 2020 | ||||||||||||
Retail segment operating income, as reported | $ | 12,681 | $ | 35,748 | $ | 56,323 | $ | 117,315 | |||||||
Adjustments: | |||||||||||||||
Store and facility closure and relocation costs (1) | — | — | — | 1,933 | |||||||||||
Professional fees (2) | — | — | 1,355 | — | |||||||||||
Employee severance (3) | 2,737 | — | 2,737 | — | |||||||||||
Retail segment operating income, as adjusted | $ | 15,418 | $ | 35,748 | $ | 60,415 | $ | 119,248 | |||||||
(1) Represents impairments from the exiting of certain leases upon the relocation of three distribution centers into one facility, the gain from the sale of a cross-dock and from increased sublease income related to the consolidation of our corporate headquarters during the year ended
(2) Represents costs related to professional fees associated with non-recurring expenses.
(3) Represents severance costs related to a change in the executive management team.
ADJUSTED NET INCOME AND ADJUSTED NET INCOME (LOSS) PER DILUTED SHARE
Three Months Ended |
Year Ended |
||||||||||||||
2021 | 2020 | 2021 | 2020 | ||||||||||||
Net income (loss), as reported | $ | 25,126 | $ | 5,052 | $ | (3,137 | ) | $ | 56,004 | ||||||
Adjustments: | |||||||||||||||
Store and facility closure and relocation costs (1) | — | — | — | 1,933 | |||||||||||
Professional fees (2) | — | — | 3,589 | — | |||||||||||
Employee severance (3) | 2,737 | — | 2,737 | — | |||||||||||
Write-off of software costs (4) | — | — | — | 1,209 | |||||||||||
(Gain) loss on extinguishment of debt (5) | (440 | ) | 1,094 | (440 | ) | 1,094 | |||||||||
Tax impact of adjustments (6) | (306 | ) | (246 | ) | (1,111 | ) | (951 | ) | |||||||
Net income, as adjusted | $ | 27,117 | $ | 5,900 | $ | 1,638 | $ | 59,289 | |||||||
Weighted average common shares outstanding - Diluted | 29,647,593 | 29,276,167 | 29,287,950 | 30,814,775 | |||||||||||
Diluted earnings (loss) per share: | |||||||||||||||
As reported | $ | 0.85 | $ | 0.17 | $ | (0.11 | ) | $ | 1.82 | ||||||
As adjusted | $ | 0.91 | $ | 0.20 | $ | 0.06 | $ | 1.92 |
(1) Represents impairments from the exiting of certain leases upon the relocation of three distribution centers into one facility, the gain from the sale of a cross-dock and from increased sublease income related to the consolidation of our corporate headquarters during the year ended
(2) Represents costs related to professional fees associated with non-recurring expenses.
(3) Represents severance costs related to a change in the executive management team.
(4) Represents impairments of software costs for a loan management system that was abandoned during the year ended
(5) Represents benefits and costs incurred for the early retirement of our debt.
(6) Represents the tax effect of the adjusted items based on the applicable statutory tax rate.
NET DEBT
2021 | 2020 | ||||||
Debt, as reported | |||||||
Current finance lease obligations | $ | 934 | $ | 605 | |||
Long-term debt and finance lease obligations | 608,635 | 1,025,535 | |||||
Total debt | 609,569 | 1,026,140 | |||||
Cash, as reported | |||||||
Cash and cash equivalents | 9,703 | 5,485 | |||||
Restricted cash | 50,557 | 75,370 | |||||
Total cash | 60,260 | 80,855 | |||||
Net debt | $ | 549,309 | $ | 945,285 | |||
Ending portfolio balance, as reported | $ | 1,233,717 | $ | 1,602,037 | |||
Net debt as a percentage of the portfolio balance | 44.5 | % | 59.0 | % |
Source: Conn's, Inc.