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Document And Entity Information	12 Months Ended
Document And Entity Information	Jan. 31, 2012 USD ($) shares
Entity Registrant Name	CONNS INC
Entity Central Index Key	0001223389
Current Fiscal Year End Date	--01-31
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Filer Category	Accelerated Filer
Entity Public Float \| $	$ 115,200,000
Entity Common Stock, Shares Outstanding \| shares	32,281,495
Document Fiscal Year Focus	2012
Document Fiscal Period Focus	FY
Document Type	10-K
Amendment Flag	false
Document Period End Date	Jan. 31, 2012

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jan. 31, 2012	Jan. 31, 2011
Current Assets
Cash and cash equivalents	$ 6,265	$ 10,977
Customer accounts receivable, net of allowance of $28,979 and $28,400, respectively	316,385	337,673
Other accounts receivable, net of allowance of $54 and $60, respectively	38,715	30,476
Inventories	62,540	82,354
Deferred income taxes	17,111	19,478
Federal income taxes recoverable	5,256	3,942
Prepaid expenses and other assets	6,286	6,476
Total current assets	452,558	491,376
Long-term portion of customer accounts receivable, net of allowance of $24,999 and $24,026, respectively	272,938	285,667
Property and equipment
Land	7,264	7,264
Buildings	10,455	10,379
Equipment and fixtures	24,787	25,394
Transportation equipment	1,468	1,558
Leasehold improvements	83,969	85,415
Subtotal	127,943	130,010
Less accumulated depreciation	(89,459)	(83,120)
Total property and equipment, net	38,484	46,890
Non-current deferred income tax asset	9,754	8,009
Other assets, net	9,564	10,118
Total assets	783,298	842,060
Current Liabilities
Current portion of long-term debt	726	167
Accounts payable	44,711	57,740
Accrued compensation and related expenses	7,213	5,477
Accrued expenses	24,030	16,045
Income taxes payable	2,028	2,103
Deferred revenues and allowances	15,966	20,822
Total current liabilities	94,674	102,354
Long-term debt	320,978	373,569
Other long-term liabilities	13,576	12,395
Deferred gain on sale of property	699	845
Stockholders' equity
Preferred stock ($0.01 par value, 1,000,000 shares authorized; none issued or outstanding)	0	0
Common stock ($0.01 par value, 40,000,000 shares authorized; 32,139,524 and 33,488,565 shares issued at January 31, 2012 and 2011, respectively)	321	335
Accumulated other comprehensive loss	(293)	(71)
Additional paid in capital	136,006	131,590
Retained earnings	217,337	258,114
Treasury stock at cost (1,723,205 shares at January 31, 2011)	0	(37,071)
Total stockholders' equity	353,371	352,897
Total liabilities and stockholders' equity	$ 783,298	$ 842,060

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jan. 31, 2012	Jan. 31, 2011
Current Assets
Customer accounts receivable, allowance	$ 28,979	$ 28,400
Other accounts receivable, allowance	54	60
Long-term portion of customer accounts receivable, allowance	$ 24,999	$ 24,026
Stockholders' equity
Preferred stock, par value (in dollars per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	1,000,000	1,000,000
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	40,000,000	40,000,000
Common stock, shares issued (in shares)	32,139,524	33,488,565
Treasury stock (in shares)	0	1,723,205

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2012	Jan. 31, 2011	Jan. 31, 2010
Revenues
Product sales	$ 596,360	$ 608,443	$ 666,381
Repair service agreement commissions (net)	42,078	37,795	40,673
Service revenues	15,246	16,487	22,115
Total net sales	653,684	662,725	729,169
Finance charges and other	138,618	146,050	157,920
Total revenues	792,302	808,775	887,089
Cost and expenses
Cost of goods sold, including warehousing and occupancy costs	455,493	474,696	529,227
Cost of service parts sold, including warehousing and occupancy costs	6,527	7,779	10,401
Selling, general and administrative expense	237,911	239,806	258,579
Costs related to store closings	7,096	0	0
Impairment of long-lived assets	2,019	2,321	0
Goodwill impairment	0	0	9,617
Provsion for bad debt	53,555	51,404	48,779
Total cost and expenses	762,601	776,006	856,603
Operating income	29,701	32,769	30,486
Interest expense, net	22,457	28,081	21,986
Loss from early extinguishment of debt	11,056	0	0
Costs related to financing facilities terminated and transactions not completed	0	4,283	0
Other (income) expense, net	70	339	(123)
Income (loss) before income taxes	(3,882)	66	8,623
Provision for income taxes	(159)	1,138	4,319
Net income (loss)	$ (3,723)	$ (1,072)	$ 4,304
Earnings (loss) per share
Basic	$ (0.12)	$ (0.04)	$ 0.17
Diluted	$ (0.12)	$ (0.04)	$ 0.17
Average common shares outstanding
Basic	31,860	26,091	24,910
Diluted	31,860	26,091	25,081

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Common Stock [Member]	Accumulated Other Comprehensive Income (Loss) [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Treasury Stock [Member]	Total
Balance at Jan. 31, 2009	$ 242	$ 0	$ 103,553	$ 254,882	$ (37,071)	$ 321,606
Balance (in shares) at Jan. 31, 2009	24,167				(1,723)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under Employee Stock Purchase Plan			228			228
Issuance of common stock under Employee Stock Purchase Plan (in shares)	27
Stock-based compensation			2,445			2,445
Net income (loss)				4,304		4,304
Other comprehensive income (loss):
Adjustment of fair value of interest hedge, net of tax		(218)				(218)
Other comprehensive income (loss)		(218)				(218)
Total comprehensive income (loss)						4,086
Balance at Jan. 31, 2010	$ 242	(218)	106,226	259,186	$ (37,071)	328,365
Balance (in shares) at Jan. 31, 2010	24,194				(1,723)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock	$ 93		23,019			23,112
Issuance of common stock (in shares)	9,259
Issuance of common stock under Employee Stock Purchase Plan			166			166
Issuance of common stock under Employee Stock Purchase Plan (in shares)	35
Stock-based compensation			2,179			2,179
Net income (loss)				(1,072)		(1,072)
Other comprehensive income (loss):
Adjustment of fair value of interest hedge, net of tax		147				147
Other comprehensive income (loss)		147				147
Total comprehensive income (loss)						(925)
Balance at Jan. 31, 2011	$ 335	(71)	131,590	258,114	$ (37,071)	352,897
Balance (in shares) at Jan. 31, 2011	33,488				(1,723)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock			(70)			(70)
Exercise of options, including tax benefit	$ 3		1,997			2,000
Exercise of options, including tax benefit (in shares)	303
Issuance of common stock under Employee Stock Purchase Plan			135			135
Issuance of common stock under Employee Stock Purchase Plan (in shares)	28
Cancellation of treasury stock	$ (17)			(37,054)	$ 37,071	0
Cancellation of treasury stock (in shares)	(1,723)
Common stock converted from vested restricted stock units (in shares)	43
Stock-based compensation			2,354			2,354
Net income (loss)				(3,723)		(3,723)
Other comprehensive income (loss):
Adjustment of fair value of interest hedge, net of tax		(222)				(222)
Other comprehensive income (loss)		(222)				(222)
Total comprehensive income (loss)						(3,945)
Balance at Jan. 31, 2012	$ 321	$ (293)	$ 136,006	$ 217,337	$ 0	$ 353,371
Balance (in shares) at Jan. 31, 2012	32,139				0

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Parenthetical) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2012	Jan. 31, 2011	Jan. 31, 2010
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Tax benefit on the adjustment of fair value to interest rate swaps	$ 120	$ 80	$ 118

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2012	Jan. 31, 2011	Jan. 31, 2010
Cash flows from operating activities
Net income (loss)	$ (3,723)	$ (1,072)	$ 4,304
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation	10,625	12,769	13,516
Amortization, net	2,244	4,680	496
Provision for bad debts and uncollectible interest	62,597	60,631	56,842
Stock-based compensation	2,354	2,179	2,445
Excess tax benefits from stock-based compensation	(50)	0	0
Loss from early extinguishment of debt	11,056	0	0
Goodwill impairment	0	0	9,617
Costs and impairment charges related to store closings	9,115	2,321	0
Cost of related to financing transaction terminated and transaction not completed	0	4,283	0
Provision (benefit) for deferred income taxes	741	(978)	(3,274)
Loss (gain) from sale of property and equipment	53	167	(123)
Discounts and accretion on in-house promotional credit	(1,246)	(2,180)	(639)
Change in operating assets and liabilities:
Customer accounts receivable	(26,744)	5,284	(21,950)
Other accounts receivable	(8,762)	(8,018)	8,885
Inventory	19,814	(18,855)	32,472
Prepaid expenses and other assets	692	1,543	(2,087)
Accounts payable	(13,029)	17,796	(17,866)
Accrued expenses	2,030	(17,155)	(7,756)
Income taxes payable	(1,612)	3,700	(10,586)
Deferred revenues and allowances	(1,638)	(4,037)	(57)
Net cash provided by (used) in operating activities	64,517	63,058	64,239
Cash flows from investing activities
Purchase of property and equipment	(4,386)	(3,028)	(10,255)
Proceeds from sales of property	0	709	152
Changes in restricted cash balances	0	6,000	0
Net cash provided by (used) in investing activities	(4,386)	3,681	(10,103)
Cash flows from financing activities
Net proceeds from stock issued under employee benefit plans, including tax benefit	2,135	166	228
Excess tax benefits from stock-based compensation	50	0	0
Proceeds from (cost related to) issuance of common stock	(70)	23,379	0
Cash paid for interest rate caps	(699)	0	0
Borrowings under lines of credit	224,383	658,629	270,838
Payments on lines of credit	(190,608)	(737,048)	(324,340)
Borrowings of real estate note	8,000	0	0
Payment of term note	(100,000)	0	0
Increase in deferred financing costs	(2,937)	0	0
Payment of prepayment premium	(4,830)	(12,986)	(440)
Payment of promissory notes	(267)	(149)	(84)
Net cash provided by (used) in financing activities	(64,843)	(68,009)	(53,798)
Net change in cash	(4,712)	(1,270)	338
Cash and cash equivalents
Beginning of the year	10,977	12,247	11,909
End of the year	6,265	10,977	12,247
Supplemental disclosure of cash flow information
Cash interest paid	20,523	22,446	20,538
Cash income taxes paid (recovered), net	(3,108)	(1,570)	18,163
Supplemental disclosure of non-cash activity
Deferred financing costs recovered through proceeds from issuance of common stock	0	267	0
Purchases of property and equipment with debt financing	$ 639	$ 0	$ 473

Summary of Significant Accounting Policies

12 Months Ended

Dec. 31, 2012

Summary of Significant Accounting Policies [Abstract]

Summary of Significant Accounting Policies

1. Summary of Significant Accounting Policies

Principles of Consolidation. The consolidated financial statements include the accounts of Conn's, Inc. and all of its wholly-owned subsidiaries (the Company). Conn's, Inc. is a holding company with no independent assets or operations other than its investments in its subsidiaries. All material intercompany transactions and balances have been eliminated in consolidation

Business Activities. The Company, through its retail stores, provides products and services to its customer base in seven primary market areas, including southern Louisiana, southeast Texas, Houston, South Texas, San Antonio/Austin, Dallas/Fort Worth and Oklahoma. Products and services offered through retail sales outlets include home appliances, consumer electronics, home office equipment, lawn and garden products, mattresses, furniture, repair service agreements, installment credit programs and various credit insurance products. These activities are supported through an extensive service, warehouse and distribution system. The Company's business is somewhat seasonal, with a higher portion of sales and operating profit realized during the quarter that ends January 31, due primarily to the holiday selling season. For the reasons discussed below, the Company has aggregated its results into two operating segments: credit and retail. The Company's retail stores bear the "Conn's" name and deliver the same products and services to a common customer group. The Company's customers generally are individuals rather than commercial accounts. All of the retail stores follow the same procedures and methods in managing their operations. The Company's management evaluates performance and allocates resources based on the operating results of its retail and credit segments. The separate financial information is disclosed in Note 15 - "Segment Reporting".

Use of Estimates. The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates.

Vendor Programs. The Company receives funds from vendors for price protection, product rebates (earned upon purchase or sale of product), marketing, training and promotional programs which are recorded on the accrual basis, as a reduction of the related product cost. The Company accrues rebates based on the satisfaction of terms of the program and sales of qualifying products even though funds may not be received until the end of a quarter or year. If the programs are related to product purchases, the allowances, credits, or payments are recorded as a reduction of product cost and if the programs are related to product sales, the allowances, credits or payments are recorded as a reduction of cost of goods sold. Vendor rebates earned and recorded as a reduction of product cost and cost of goods sold totaled $62.7 million, $63.7 million and $51.3 million for the years ended January 31, 2012, 2011 and 2010, respectively. Over the past three years the Company has received funds from approximately 50 vendors, with the terms of the programs ranging between one month and one year.

Earnings per Share. The Company calculates basic earnings (loss) per share by dividing net income (loss) by the weighted average number of common shares outstanding. Diluted earnings per share include the dilutive effects of any stock options and restricted stock units granted, to the extent not anti-dilutive, which is calculated using the treasury-stock method. Due to the net loss incurred for periods ended January 31, 2012 and 2011, no stock options or restricted stock units were included in the computation of diluted loss per share for those periods. As discussed in Note 2, during the second quarter, the Company revised its fiscal year 2010 and 2011 consolidated financial statements to correct its calculation of the number of shares used in calculating its basic and diluted earnings (loss) per share for the impact of a stock rights offering, which required basic and diluted earnings (loss) per share to be adjusted retroactively for all periods presented for the bonus element contained in the rights offering.

The following table sets forth the shares outstanding for the earnings (loss) per share calculations:

	Year ended January 31,
(Shares in thousands)	2012		2011		2010

Common stock outstanding, net of treasury stock, beginning of period		31,765		22,471		22,444
Weighted average common stock issued in stock option exercises		78		-		-
Weighted average common stock issued to employee stock purchase plan		13		17		12
Weighted average common stock converted from restricted stock units		4		-
Weighted average common stock issued in rights offering		-		1,573		-
Adjustment based on retrospective application of rights offering		-		2,030		2,454
Shares used in computing basic earnings per share		31,860		26,091		24,910

Dilutive effect of stock options and restricted stock units, net of assumed repurchase of treasury stock		-		-		154
Adjustment based on retrospective application of rights offering		-		-		17
Shares used in computing diluted earnings per share		31,860		26,091		25,081

During the periods presented, options with an exercise price in excess of the average market price of the Company's common stock, or that are otherwise anti-dilutive, are excluded from the calculation of the dilutive effect of stock options and restricted stock units for diluted earnings per share calculations. The weighted average number of options not included in the calculation of the dilutive effect of stock options and restricted stock units was 2.3 million, 2.7 million and 1.5 million for each of the years ended January 31, 2012, 2011 and 2010, respectively.

Cash and Cash Equivalents. The Company considers all highly liquid debt instruments purchased with a maturity of three months or less to be cash equivalents. Credit card deposits in-transit of $2.2 million and $4.5 million, as of January 31, 2012 and 2011, respectively, are included in cash and cash equivalents.

Inventories. Inventories consist of finished goods or parts and are valued at the lower of cost (moving weighted average cost method) or fair market value through the establishment of inventory loss reserves. The Company's inventory reserve represents the excess of the carrying amount, typically weighted average cost, over the amount it expects to realize from the ultimate sale or other disposition of the inventory. The inventory reserve contains uncertainties because the calculation requires management to make assumptions and to apply judgment regarding inventory aging, projected consumer demand and market availability and obsolescence of products on hand.

At January 31, 2011, the Company increased its reserves for inventory valuation to adjust for the Company's recent experience selling aged items, both through store locations and external sources. The recent sales activity indicated the recoverable value for those items was less than originally estimated and that many items had minimal value through any distribution channel. An additional reserve in the amount of $4.7 million was recorded during the three months ended October 31, 2011 as an adjustment to appropriately value inventory. This adjustment reduced operating income by $4.7 million and net income by $3.0 million during fiscal 2012 and basic and diluted earnings per share by $0.09.

Property and Equipment. Property and equipment are recorded at cost. Costs associated with major additions and betterments that increase the value or extend the lives of assets are capitalized and depreciated. Normal repairs and maintenance that do not materially improve or extend the lives of the respective assets are charged to operating expenses as incurred. Depreciation, which includes amortization of capitalized leases, is computed on the straight-line method over the estimated useful lives of the assets, or in the case of leasehold improvements, over the shorter of the estimated useful lives or the remaining terms of the respective leases.

The estimated lives used to compute depreciation expense are summarized as follows:


Buildings		30 years
Equipment and fixtures		3-5 years
Transportation equipment		3 years
Leasehold improvements		5-15 years

Gains and losses on sale of assets are included in Other (income) expense in the consolidated statements of operations, and totaled approximately $(53,000), $(167,000) and $123,000, respectively for the years ended January 31, 2012, 2011 and 2010.

Property and Equipment Impairment. Property and equipment are evaluated for impairment at the retail store level. The Company performs a periodic assessment of assets for impairment. Additionally, an impairment evaluation is performed whenever events or changes in circumstances indicate that the carrying amount of the assets might not be recoverable. The most likely condition that would necessitate an assessment would be an adverse change in historical and estimated future results of a retail store's performance. For property and equipment to be held and used, the Company recognizes an impairment loss if its carrying amount is not recoverable through its undiscounted cash flows and measures the impairment loss based on the difference between the carrying amount and fair value. Fair value is determined by discounting the anticipated cash flows over the remaining term of the lease utilizing certain unobservable inputs (Level 3), and impairment charges of $2.0 million and $2.3 million were recorded for the years ended January 31, 2012 and 2011, respectively, related to store closures.

Goodwill. During the year ended January 31, 2010 as a result of the sustained decline in the Company's market capitalization, the increasingly challenging economic environment, and its impact on the Company's comparable store sales, credit portfolio performance and operating results, the Company determined that an interim goodwill impairment test was necessary. A two-step method was utilized for determining goodwill impairment. The valuation of the Company was performed utilizing the services of outside valuation consultants using both an income approach utilizing discounted debt-free cash flows of the Company and comparable valuation multiples. Upon completion of the impairment test, the Company concluded that the carrying value of the Company's recorded goodwill was impaired. As a result, the Company recorded a goodwill impairment charge of $9.6 million reducing the balance of goodwill on its balance sheet to zero.

Restructured Customer Accounts Receivable. Effective April 5, 2011, the FASB issued ASU No. 2011-02, A Creditor's Determination of Whether Restructuring is a Troubled Debt Restructuring (TDR), which clarifies when a loan modification or restructuring is considered a TDR. This guidance clarifies what constitutes a concession and whether the debtor is experiencing financial difficulties, even if not currently in default. The amendments in ASU 2011-02 were effective for the first interim or annual period beginning on or after June 15, 2011, or for the third quarter of fiscal 2012 for the Company, and were required to be applied retrospectively to restructurings occurring on or after the beginning of the annual period of adoption with early adoption permitted. The Company defines TDR accounts that originated in the current fiscal year as accounts that have been re-aged in excess of three months or refinanced. For accounts originating in prior fiscal years, if the cumulative re-aging exceeds three months and the accounts were re-aged in fiscal year 2012 then the account is considered a TDR account. The Company recorded a pre-tax charge during the fiscal year 2012 of $14.1 million, net of previously provided reserves, related to the required adoption of the accounting guidance related to TDR accounts.

Customer Accounts Receivable. Customer accounts receivable are originated at the time of sale and delivery of the various products and services. The Company records the amount of principal and accrued interest on customer receivables that is expected to be collected within the next twelve months, based on contractual terms, in current assets on its consolidated balance sheet. Those amounts expected to be collected after twelve months, based on contractual terms, are included in long-term assets. Typically, customer receivables are considered delinquent if a payment has not been received on the scheduled due date. Additionally, the Company offers re-age programs to customers with past due balances that have experienced a financial hardship, if they meet the conditions of the Company's re-age policy. Re-aging a customer's account can result in updating an account from a delinquent status to a current status. During the quarter ended July 31, 2011, the Company implemented a new policy which limits the number of months that an account can be re-aged to a maximum of 18 months. During the quarter ended October 31, 2011, the Company further modified the policy to reduce the number of months that an account can be re-aged to a maximum of 12 months. As of July 31, 2011, the Company changed its charge-off policy so that any account that is delinquent more than 209 days as of the end of a month is charged-off against the allowance for doubtful accounts and interest accrued subsequent to the last payment is reversed and charged against the allowance for uncollectible interest. Prior to July 31, 2011, the Company charged off all accounts that were delinquent more than 120 days and for which no payment had been received in the past seven months. The Company has a secured interest in the merchandise financed by these receivables and therefore has the opportunity to recover a portion of the charged-off amount.

Interest Income on Customer Accounts Receivable. Interest income is accrued using the interest method for installment contracts and the simple interest method for revolving charge accounts, and is reflected in Finance charges and other. Typically, interest income is accrued until the contract or account is paid off or charged-off and the Company provides an allowance for estimated uncollectible interest. Interest income on the Company's installment contracts with its customers is calculated using the rule of 78s. In order to convert its interest income recognized to the interest method, the Company has recorded the excess earnings of rule of 78s over the interest method as deferred revenue on its balance sheet. This deferred interest will ultimately be brought into income as the accounts pay off or accounts amortize to the point that interest income under the interest method exceeds that which is being earned under rule of 78s. At January 31, 2012 and 2011, there was approximately $7.1 million and $8.4 million, respectively, of deferred interest included in Deferred revenue and allowances. Additionally, there was $7.4 million and $8.0 million of deferred interest included in Other long-term liabilities as January 31, 2012 and 2011, respectively. The Company typically only places accounts in non-accrual status when legally required to do so. Payment received on non-accrual loans will be applied to principal and reduce the amount of the loan. Interest accrual is resumed on those accounts once a legally-mandated settlement arrangement is reached or other payment arrangements are made with the customer. Interest income is recognized on interest-free promotional credit programs based on the Company's historical experience related to customers that fail to satisfy the requirements of the interest-free programs. Additionally, for sales on deferred interest and "same as cash" programs, under the Company's in-house finance program, that exceed one year in duration, the Company discounts the sales to present value, resulting in a reduction in sales and customer receivables, and amortizes the discount amount to Finance charges and other over the term of the program. The amount of customer receivables carried on the Company's balance sheet that were in non-accrual status was $9.8 million and $10.5 million at January 31, 2012 and 2011, respectively. The amount of customer receivables carried on the Company's consolidated balance sheet that were past due 90 days or more and still accruing interest was $39.5 million and $43.5 million at January 31, 2012 and 2011, respectively. The Company recognizes interest income on TDR accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it always equals the present value of expected future cash flows.

Allowance for Doubtful Accounts. The Company records an allowance for doubtful accounts, including estimated uncollectible interest, for its Customer and Other accounts receivable, based on its historical cash collections and net loss experience and expectations for future cash collections and losses. In addition to pre-charge-off cash collections and charge-off information, estimates of post-charge-off recoveries, including cash payments, amounts realized from the repossession of the products financed and, at times, payments received under credit insurance policies are also considered.

The Company determines reserves for those accounts that are TDRs based on the present value of cash flows expected to be collected over the life of those accounts. The excess of the carrying amount over the discounted cash flow amount is recorded as a reserve for loss on those accounts. The Company estimates its allowance for bad debts by evaluating the credit portfolio based on the number of months re-aged, if any. As a result of the Company's practice of re-aging customer accounts, if the account is not ultimately collected, the timing and amount of the charge-off could be impacted. If these accounts had been charged-off sooner the historical net loss rates might have been higher. During the quarter ended July 31, 2011, the Company implemented a new policy which limits the number of months that an account can be re-aged to a cumulative maximum of 18 months, which during the quarter ended October 31, 2011 was further limited to a cumulative maximum of 12 months. This change in the re-age policy had the impact of increasing delinquencies and accelerating charge-offs. The Company expects higher levels of charge-offs in the near-term as the changes in the re-age policy are fully implemented and then expects charge-off levels to decline in the latter part of fiscal 2013. The Company monitors the aging of its past due accounts closely and focuses its collection efforts on preventing accounts from becoming 60 days past due or greater, which is a leading indicator of potential charge-offs. As of July 31, 2011, the Company changed its charge-off policy such that an account that is delinquent more than 209 days as of the end of each month is charged-off against the allowance for doubtful accounts and interest accrued subsequent to the last payment is reversed and charged against the allowance for uncollectible interest. Prior to July 31, 2011, the Company charged off all accounts that were delinquent more than 120 days and for which no payment had been received in the past seven months. As a result of the change, approximately $5.9 million in charge-offs were accelerated and charged against the allowance for doubtful accounts and approximately $1.4 million in accrued interest was charged off and charged against the allowance for uncollectible interest during the second quarter. The balance in the allowance for doubtful accounts and uncollectible interest for customer receivables was $49.9 million and $44.0 million, at January 31, 2012 and January 31, 2011, respectively. The adoption of the TDR guidance for the year ended January 31, 2012 resulted in determining the balance of accounts considered to be TDRs of $48.9 million. The amount included in the allowance for doubtful accounts associated with principal and interest on these loans was $25.4 million as of January 31, 2012. TDR accounts are segregated from the credit score stratification for reporting and measurement purposes.

Revenue Recognition. Revenues from the sale of retail products are recognized at the time the customer takes possession of the product. Such revenues are recognized net of any adjustments for sales incentive offers such as discounts, coupons, rebates or other free products or services and discounts of sales on promotional credit that extend beyond one year. The Company sells repair service agreements and credit insurance contracts on behalf of unrelated third parties. For contracts where third parties are the obligor on the contract, commissions are recognized in revenues at the time of sale, and in the case of retrospective commissions, at the time that they are earned. When the Company sells repair service agreements in which it is deemed to be the obligor on the contract at the time of sale, revenue is deferred and recognized ratably, on a straight-line basis, over the term of the repair service agreement. All of these agreements typically have terms ranging from 12 months to 48 months. These agreements are separate units of accounting and are valued based on the agreed upon retail selling price. Under the contracts, the Company defers and amortizes its direct selling expenses over the contract term and records the cost of the service work performed as products are repaired. The Company additionally sold repair service agreements on its furniture products at the point of sale for which it was obligor at the time of sale. On January 31, 2012, the Company transferred the outstanding repair service agreements on its furniture products and the liability for those agreements to a third-party provider.

The following table presents a reconciliation of the beginning and ending balances of the deferred revenue under the Company's repair service agreements, included in Deferred revenues and allowances in the accompanying consolidated balance sheet, and the amount of claims paid under those agreements:


	Year ended January 31,
(Dollars in thousands)	2012			2011
Balance in deferred revenues at beginning of period	$	6,486		$	7,268
Revenues earned during the period		(5,897	)		(6,873	)
Revenues deferred on sales of new agreements		6,893			6,091
Liability transferred to third-party		(4,713	)		-
Balance in deferred revenues at end of period	$	2,769		$	6,486

Total claims incurred during the period, excludes selling expenses	$	2,693		$	3,550

Sales on interest-free promotional credit programs under the Company's in-house financing program are recognized at the time the customer takes possession of the product, consistent with the above stated policy. Considering the short-term nature of interest-free programs for terms less than one year, sales are recorded at full value and are not discounted. Sales financed by longer-term (18-, 24- and 36-month) interest-free programs are recorded at their net present value. The discount to net present value results in a reduction in net sales, which totaled approximately $40,000, $1.4 million and $4.8 million for the years ended January 31, 2012, 2011 and 2010, respectively. Customer receivables arising out of the interest-free programs are carried on the consolidated balance sheet net of the discount, which is amortized into income over the life of the receivable as an adjustment to Finance charges and other. Sales on interest-free promotional programs under third-party programs typically require the Company to pay the third-party a fee on each completed sale. The fee is recorded as a reduction of net sales.

The Company classifies amounts billed to customers relating to shipping and handling as revenues. Costs of $18.8 million, $19.5 million and $19.3 million associated with shipping and handling revenues are included in Selling, general and administrative expense for the years ended January 31, 2012, 2011 and 2010, respectively.

Share-Based Compensation. For stock option grants, the Company has used the Black-Scholes model to determine fair value. For grants of restricted stock units, the fair value of the grant is the market value of the Company's stock at the date of issuance. Share-based compensation expense is recorded, net of estimated forfeitures, on a straight-line basis over the vesting period of the applicable grant.

Self-insurance. The Company is self-insured for certain losses relating to group health, workers' compensation, automobile, general and product liability claims. The Company has stop-loss coverage to limit the exposure arising from these claims. Self-insurance losses for claims filed and claims incurred, but not reported, are accrued based upon the Company's estimates of the aggregate liability for claims incurred using development factors based on historical experience.

Expense Classifications. The Company records Cost of goods sold as the direct cost of products sold, any related out-bound freight costs, and receiving costs, inspection costs, internal transfer costs, and other costs associated with the operations of its distribution system, including occupancy related to its warehousing operations. Advertising costs are expensed as incurred. Advertising expense included in Selling, general and administrative expense for the years ended January 31, 2012, 2011 and 2010, was $29.7 million, $30.3 million and $30.6 million, respectively.

In addition, the Company records as Cost of service parts sold the direct cost of parts used in its service operation and the related inbound freight costs, purchasing and receiving costs, inspection costs, internal transfer costs, and other costs associated with the parts distribution operation.

The costs associated with the Company's merchandising function, including product purchasing, advertising, sales commissions, and all store occupancy costs are included in Selling, general and administrative expense.

Income Taxes. The Company is subject to U.S. federal income tax as well as income tax in multiple state jurisdictions. The Company follows the liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on differences between financial reporting and tax bases of assets and liabilities and are measured using the tax rates and laws that are expected to be in effect when the differences are expected to reverse. To the extent penalties and interest are incurred, the Company records these charges as a component of its Provision for income taxes. Tax returns for the fiscal years subsequent to January 31, 2008, remain open for examination by the Company's major taxing jurisdictions.

Sales Taxes. The Company records and reports all sales taxes collected on a net basis in the financial statements.

Fair Value of Financial Instruments. The fair value of cash and cash equivalents and accounts payable approximate their carrying amounts because of the short maturity of these instruments. The fair value of customer accounts receivables, determined using a discounted cash flow analysis, approximates their carrying amount. The discounted cash flow analysis was prepared using historical portfolio performance and a discount rate determined based on 50% debt funding of the receivables and a 15% equity return requirement. The fair value of the Company's asset-based revolving credit facility approximated its carrying value at January 31, 2012 due to the fact that the facility was amended and extended in July 2011 at current market rates. The fair value of the Company's real estate loan approximated its carrying value at January 31, 2012 due to the fact that the loan rate was amended on October 31, 2011 at current market rates. The carrying amount of the debt as of January 31, 2012 was approximately $321.7 million. The Company's interest rate cap options are presented on the balance sheet at fair value.

Reclassifications. Certain reclassifications have been made in the prior years' financial statements to conform to the current year's presentation. Approximately $8.0 million of deferred interest at January 31, 2011 was reclassified from Deferred revenue and allowances to Other long-term liabilities on the consolidated balance sheets. Approximately $4.3 million of Costs related to financing facilities terminated and transactions not completed for the fiscal year ended January 31, 2011, was reclassified from Cost and expenses to Other (income) expense.

Vendor rebates of $4.7 million and $5.1 million, for the years ended January 31, 2011 and 2010, respectively, that were previously included in SG&A expense as a reduction of advertising expense, have been reclassified and are now reflected as a reduction of Cost of goods sold.

In fiscal 2012, the Company changed its presentation of the provision for bad debts to be more consistent with finance industry practice. The impact of the change was to reflect the charges for repair service and credit insurance agreements related to credit account charge-offs in the provision for bad debts, instead of a reduction in revenues. There was no effect on operating income or net income (loss) as a result of the presentation change. See footnote 15 - Segment Reporting for tables reflecting the impact of the reclassification for fiscal years ended January 31, 2011 and 2010. In conjunction with this change, the Company also reclassified $9.4 million of reserves at January 31, 2011 that were previously included in Accrued expenses to Customer receivables, net.

Recently Issued Accounting Pronouncements Presentation of Comprehensive Income. In June 2011, the FASB issued new accounting guidance that revises the manner in which comprehensive income is required to be presented in financial statements. The new guidance, when effective, will require companies to present the components of net income and other comprehensive income either as one continuous statement or as two consecutive statements. The guidance eliminates the option to present components of other comprehensive income in the statement of changes in stockholders' equity. It does not change the items which must be reported in other comprehensive income, how such items are measured or when they must be reclassified from other comprehensive income to net income. The guidance requires retrospective application and is effective for interim and annual periods beginning on or after December 15, 2011. The Company intends to adopt the guidance in the first quarter of fiscal 2013, ending April 30, 2012. The adoption of the guidance will have no effect on its financial condition, results of operations or liquidity since it impacts presentation only.

Revision of Financial Statements

12 Months Ended

Jan. 31, 2012

Revision of Financial Statements

Revision of Financial Statements

2. Revision of Financial Statements.

The Company revised its fiscal year 2010 and 2011 consolidated financial statements to correct its accounting for interest income on installment contracts included in customer accounts receivable when it released its audited January 31, 2011 annual report. Subsequent to its year-end report, the Company determined, based on a detailed analysis with the assistance of its credit accounts processor, that its original estimate to revise its interest income accounting was incorrect. As a result, the Company is revising its consolidated financial statements to correct its previous estimate, shown as "Revision - interest adjustment" in the tables below. The Company also revised its fiscal year 2010 and 2011 consolidated financial statements in the fiscal quarter ended April 30, 2011 to correct its accounting for interest income on customer accounts receivable related to the charge-off of those accounts. As a result, revisions have been made that have increased revenue from Finance charges and other and Repair service agreement commissions, net for those periods, shown as "Revision - charge-off interest reclass" in the tables below. The net effect of the revision in the first quarter was no change to Operating income, Income before income taxes or Net income for any period. The Company revised its fiscal year 2010 and 2011 consolidated financial statements in the second quarter to correct its calculation of the number of shares used in calculating its basic and diluted earnings (loss) per share for the impact of a stock rights offering, which required basic and diluted earnings (loss) per share to be adjusted retroactively for all periods presented for the bonus element contained in the rights offering, shown as "Shares Revision" in the table below.

Management has concluded that the impact of these revisions on the prior reporting periods is not material to the Company's consolidated financial statements. The revision to the individual financial statement line items impacted for the prior periods presented are as follows:

	Year Ended January 31, 2011
(Dollars in thousands, except	Quarter Ended
share amounts)	4/30/2010			7/31/2010		10/31/2010				1/31/2011		Total
Consolidated Statements of Operations:
As Reported
Finance charges and other	$	34,860	$	34,640		$	33,141			34,165		$	136,806
Repair service agreement commissions, net		7,917		8,341			6,035			6,495			28,788
Total revenues		196,549		211,825			168,761			213,389			790,524

Revision - charge-off interest reclass - interest income		1,216		1,264			1,412			1,842			5,734
Revision - charge-off interest reclass - repair service agreement commissions, net		144		27			29			80			280
Revision - interest adjustment		139		(315	)		362			(285	)		(99	)

As Revised
Finance charges and other		36,215		35,589			34,915			35,722			142,441
Repair service agreement commissions, net		8,061		8,368			6,064			6,575			29,068
Total revenues		198,048		212,801			170,564			215,026			796,439

As Reported
Operating income (a)		15,351		9,475			2,913			5,129			32,868
Income (loss) before income taxes		9,397		2,734			(7,689	)		(4,277	)		165

Revision - interest adjustment		139		(316	)		363			(285	)		(99	)
As Revised
Operating income		15,490		9,159			3,276			4,844			32,769
Income (loss) before income taxes		9,536		2,418			(7,326	)		(4,562	)		66

As Reported
Provision (benefit) for income taxes		3,604		1,128			(2,674	)		(884	)		1,174
Revision - interest adjustment		49		(111	)		126			(100	)		(36	)
As Revised
Provision (benefit) for income taxes		3,653		1,017			(2,548	)		(984	)		1,138

As Reported
Net Income (loss)		5,793		1,606			(5,014	)		(3,393	)		(1,009	)
Revision - interest adjustment		90		(204	)		236			(185	)		(63	)
As Revised
Net Income (loss)	$	5,883	$	1,401		$	(4,778	)	$	(3,578	)	$	(1,072	)

Shares
As Reported
Basic		22,475		22,484			22,484			28,741			24,061
Diluted		22,477		22,488			22,484			28,741			24,061

Shares Revision - Basic		2,456		2,457			2,457			750			2,030
Shares Revision - Diluted		2,457		2,459			2,457			750			2,030

As Revised
Basic		24,931		24,941			24,941			29,491			26,091
Diluted		24,934		24,947			24,941			29,491			26,091

As Reported
Earnings (loss) per share
Basic	$	0.26	$	0.07		$	(0.22	)	$	(0.12	)	$	(0.04	)
Diluted	$	0.26	$	0.07		$	(0.22	)	$	(0.12	)	$	(0.04	)

As Revised
Earnings (loss) per share
Basic	$	0.24	$	0.06		$	(0.19	)	$	(0.12	)	$	(0.04	)
Diluted	$	0.24	$	0.06		$	(0.19	)	$	(0.12	)	$	(0.04	)

	Year Ended January 31, 2010
(Dollars in thousands, except	Quarter Ended
share amounts)		4/30/2009		7/31/2009			10/31/2009			1/31/2010		Total
Consolidated Statements of Operations:
As Reported:
Finance charges and other	$	39,439	$	39,903		$	36,064		$	36,805		$	152,211
Total revenues		239,590		229,929			197,190			207,270			873,979
Revision:
Charge-off interest reclass		397		651			719			281			2,048
Interest adjustment		596		(153	)		226			505			1,174
As Revised:
Finance charges and other		40,432		40,401			37,009			37,591			155,433
Total revenues		240,583		230,427			198,135			208,056			877,201

As Reported:
Operating income (loss)		23,101		13,987			(13,764	)		5,988			29,312
Income (loss) before income taxes		17,755		8,310			(19,379	)		763			7,449
Revision:
Interest adjustment		596		(153	)		226			505			1,174
As Revised:
Operating income (loss)		23,697		13,834			(13,538	)		6,493			30,486
Income (loss) before income taxes		18,351		8,157			(19,153	)		1,268			8,623

As Reported:
Provision (benefit) for income taxes		6,568		3,232			(4,973	)		(922	)		3,905
Revision:
Interest adjustment		211		(54	)		80			178			413
As Revised:
Provision (benefit) for income taxes		6,779		3,178			(4,893	)		(744	)		4,319

As Reported
Net Income (loss)		11,187		5,078			(14,406	)		1,685			3,544
Revision:
Interest adjustment		385		(99	)		146			327			760
As Revised:
Net Income (loss)	$	11,572	$	4,979			(14,260	)	$	2,012		$	4,304

Shares
As Reported:
Basic		22,447		22,454			22,459			22,466			22,456
Diluted		22,689		22,660			22,459			22,467			22,610
Revision:
Basic		2,453		2,454			2,455			2,455			2,454
Diluted		2,480		2,477			2,455			2,455			2,471
As Revised:
Basic		24,900		24,908			24,914			24,921			24,910
Diluted		25,169		25,137			24,914			24,922			25,081

Earnings (loss) per share
As Reported:
Basic	$	0.50	$	0.23		$	(0.64	)	$	0.08		$	0.16
Diluted	$	0.49	$	0.22		$	(0.64	)	$	0.07		$	0.16

As Revised:
Earnings (loss) per share
Basic	$	0.46	$	0.20		$	(0.57	)	$	0.08		$	0.17
Diluted	$	0.46	$	0.20		$	(0.57	)	$	0.08		$	0.17

(a)

Costs relating to financing transactions not completed of $2.9 million during the quarter ended October 31, 2010 and $1.4 million during the quarter ended January 31, 2011 were previously included in Cost and expenses and are now reclassified to Other (income) expense to conform to current presentation.

	January 31, 2011
(Dollars in thousands)	As reported		Revision - charge-off interest reclass			Revision - interest adjustment			As revised
Consolidated Balance Sheet:
Deferred income taxes	$	16,681	$	-		$	2,796		$	19,477
Total current assets	$	493,870	$	(210	)	$	2,796		$	496,456
Long term portion of customer accounts receivable	$	290,142	$	(177	)	$	-		$	289,965
Total assets	$	849,029	$	(387	)	$	2,796		$	851,438
Deferred revenues and allowances	$	20,870	$	-		$	(48	)	$	20,822
Total current liabilities	$	112,167	$	(387	)	$	(48	)	$	111,732
Other long-term liabilities	$	4,403	$	-		$	7,992		$	12,395
Retained earnings	$	263,262	$	-		$	(5,148	)	$	258,114
Total stockholders' equity	$	358,045	$	-		$	(5,148	)	$	352,897
Total liabilities and stockholders' equity	$	849,029	$	(387	)	$	2,796		$	851,438

Additionally, beginning retained earnings for the fiscal year ended January 31, 2010 was decreased by $5.1 million.

Supplemental Disclosure of Finance Charges and Other Revenue

12 Months Ended

Jan. 31, 2012

Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]

Supplemental Disclosure of Finance Charges and Other Revenue

3. Supplemental Disclosure of Finance Charges and Other Revenue

The following is a summary of the classification of the amounts included as Finance charges and other for the year ended January 31, 2012, 2011 and 2010:

	Year ended January 31,
(Dollars in Thousands)	2012		2011		2010
Interest income and fees on customer receivables	$	117.1	$	125.3	$	138.5
Insurance commissions		20.2		19.9		18.9
Other		1.3		0.9		0.5
Finance charges and other	$	138.6	$	146.1	$	157.9

The amount included in Interest income and fees on customer receivables related to TDR accounts for the fiscal year ended January 31, 2012 is $3.9 million. The Company recognizes interest income on TDR accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it always equals the present value of expected future cash flows.

Supplemental Disclosure of Customer Receivables

12 Months Ended

Jan. 31, 2012

Supplemental Disclosure of Customer Receivables [Abstract]

Supplemental Disclosure of Customer Receivables

4. Supplemental Disclosure of Customer Receivables

As part of the Company's collection efforts, it may modify loans for certain borrowers experiencing financial difficulty that are intended to maximize the net cash flow from the account, after expenses, and avoid the need for repossession of collateral. The Company may extend the loan term, refinance or otherwise re-age an account. Effective during the year ended January 31, 2012, the Company limited the accumulated number of months an account can be re-aged to a maximum of 12 months. These modifications may result in receiving the full amount due, or certain installments due, under the loan over a period of time that is longer than originally provided under the terms of the loan. Loan modifications in which an economic concession has been granted to a borrower experiencing financial difficulty are accounted for and reported as TDRs.

For the year ended January 31, 2012, the Company was required to adopt new accounting guidance that provides clarification on whether a debtor is experiencing financial difficulties and whether a concession has been granted to the debtor for purposes of determining if a loan modification constitutes a TDR. The adoption applies retrospectively to its loan restructurings after January 31, 2011. The related increase in the allowance for doubtful accounts associated with principal and interest on these accounts was $14.1 million as of October 31, 2011, the date of adoption. The total balance of TDR as of January 31, 2012 was $48.9 million with total principal and interest reserves of $25.4 million.

The Company segregates the population of accounts within its receivables portfolio is into two classes of accounts - those with origination credit scores less than 575 and those with origination scores equal to or greater than 575. The Company uses credit scoring criteria to differentiate underwriting requirements, potentially requiring differing down payment and initial application and documentation criteria. The following tables present quantitative information about the receivables portfolio managed by the Company, segregated by class:

	Total Outstanding Balance
	Customer Accounts Receivable						60 Days Past Due (1)				Re-aged (1)
	Year ended January 31,						Year ended January 31,				Year ended January 31,
(Dollars in thousands)	2012			2011			2012		2011		2012		2011
Customer Accounts Receivable:
>= 575 credit score at origination	$	479,301		$	507,568		$	23,424	$	33,154	$	26,005	$	72,790
< 575 credit score at origination		115,128			168,198			11,278		24,888		14,033		60,770
Subtotal		594,429			675,766			34,702		58,042		40,038		133,560
Restructured Accounts (2):
>= 575 credit score at origination		27,760			-			11,428		-		27,749		-
< 575 credit score at origination		21,112			-			9,060		-		21,076		-
Subtotal		48,872			-			20,488		-		48,825		-
Total receivables managed	$	643,301		$	675,766		$	55,190	$	58,042	$	88,863	$	133,560

Allowance for uncollectible accounts related to the credit portfolio		(49,904	)		(44,015	)
Allowances for promotional credit programs		(4,074	)		(8,411	)
Current portion of customer accounts receivable, net		(316,385	)		(337,673	)
Long-term customer accounts receivable, net	$	272,938		$	285,667

(1)

Amounts are based on end of period balances. Due to the fact that an account can become past due after having been re-aged, accounts could be represented in both the past due and re-aged columns shown above. The amounts included within both the past due and re-aged columns shown above as of January 31, 2012 and 2011 was $32.5 million and $36.7 million, respectively. The January 31, 2011 re-aged portfolio data was adjusted to include $8.4 million for certain refinanced account balances not previously included. The total amount of customer receivables past due one day or greater was $152.4 million and $161.0 million as of January 31, 2012 and 2011, respectively. These amounts include the 60 days past due totals shown above.

(2)

In addition to the amounts included in Restructured Accounts, there are $7.9 million of accounts re-aged four or more months, included in the re-aged balance above, which did not qualify as TDRs at January 31, 2012 because they were not re-aged during the current fiscal year. There are also approximately $47,000 of bankrupt accounts that qualify as TDRs that are not included in the re-aged balance above as of January 31, 2012.

			Net Credit
	Average Balances		Charge-offs (3)
	Year ended January 31,		Year ended January 31,
(Dollars in thousands)	2012	2011	2012	2011
Customer Accounts Receivable:
>= 575 credit score at origination	$457,552	$508,538	$19,705	$26,615
< 575 credit score at origination	130,024	190,746	15,157	24,502
Subtotal	587,576	699,284	34,862	51,117
Restructured Accounts:
>= 575 credit score at origination	22,074	-	6,391	-
< 575 credit score at origination	16,788	-	5,686	-
Subtotal	38,862	-	12,077	-
Total receivables managed	$626,438	$699,284	$46,939	$51,117

(3) Amounts represent total credit principal charge-offs, net of recoveries, on total customer receivables.
Charge-offs of restructured accounts include activity for the full fiscal year to reflect retrospective application.

As of July 31, 2011, the Company changed its charge-off policy such that an account that is delinquent more than 209 days as of the end of each month is charged-off against the allowance for doubtful accounts and interest accrued subsequent to the last payment is reversed and charged against the allowance for uncollectible interest. The change in policy had the impact of accelerating $5.9 million in principal charge-offs and $1.4 million in charge-offs of accrued interest in the quarter ended July 31, 2011.

Following is the activity in the Company's balance in the allowance for doubtful accounts and uncollectible interest for customer receivables for the year ended January 31, 2012 and 2011:


	Year ended January 31, 2012									Year ended January 31, 2011
	Customer Accounts Receivable			Restructured Accounts			Total			Customer Accounts Receivable			Restructured Accounts		Total
Allowance at beginning of period	$	44,015		$	-		$	44,015		$	44,624		$	-	$	44,624
Provision (a)		21,778			39,684			61,462			59,856			-		59,856
Principal charge-offs (b)		(37,181	)		(12,881	)		(50,062	)		(53,233	)		-		(53,233	)
Interest charge-offs		(6,413	)		(2,221	)		(8,634	)		(9,348	)		-		(9,348	)
Recoveries (b)		2,319			804			3,123			2,116			-		2,116
Allowance at end of period	$	24,518		$	25,386		$	49,904		$	44,015		$	-	$	44,015

(a)	Includes provision for uncollectible interest, which is included in Finance charges and other.

(b) Charge-offs include the principal amount of losses (excluding accrued and unpaid interest), and recoveries include principal collections during the period shown of previously charged-off balances. These amounts represent net charge-offs.

- Definition

The entire disclosure for claims held for amounts due a company. Examples include trade accounts receivables, notes receivables, loans receivables.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 3, 4
-Article 5

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 03
-Paragraph 7
-Article 9

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Statement of Position (SOP)
-Number 01-6
-Paragraph 13
-Subparagraph d
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 4
-Section 08
-Paragraph k

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02.3,4)
-URI http://asc.fasb.org/extlink&oid=6877327&loc=d3e13212-122682

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 310
-SubTopic 10
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=6965416&loc=d3e5074-111524

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 310
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6965416&loc=d3e5066-111524

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(k))
-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 310
-SubTopic 10
-Section 50
-Paragraph 11
-URI http://asc.fasb.org/extlink&oid=6965416&loc=d3e5162-111524

+ Details

Accrual for Store Closures and Other expense	12 Months Ended
Accrual for Store Closures and Other expense	Jan. 31, 2012
Accrual for Store Closures and Other expense
Accrual for Store Closures	<div><table border="0" cellspacing="0" cellpadding="0" width="100%" align="center"><tr valign="top"><td style="WIDTH: 15.95pt"><div><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></div></td><td><div align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">5. Accrual for Store Closures</font></div></td></tr></table></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><div style="TEXT-INDENT: 18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">During the fiscal year ended January 31, 2012, the Company closed 11 of the 12 underperforming retail locations that it had plans to close, with five of those stores being closed during the fourth quarter. The stores being closed did not perform at a level the Company expects for mature store locations. As a result of the closure of the eight stores with unexpired leases, the Company recorded an accrual for the present value of remaining lease obligations and anticipated ancillary occupancy costs, net of estimated sublease income. This Level 2 fair value estimate is based on the Company's best projection of the sublease rates it believes can be obtained for such properties and its best estimate of the marketing time it will take to find tenants to sublet such stores. Revisions to these projections of the estimated buyout terms or sublease rates will be made to the obligation as further information related to the actual terms and costs become available. The following table presents detail of the activity in the accrual for store closures during the fiscal year ended January 31, 2012:</font></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><div style="TEXT-INDENT: 18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><br /></div><div align="left"><table cellspacing="0" cellpadding="0" width="100%"><tr><td style="PADDING-BOTTOM: 2px" valign="bottom"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">(Dollars in thousands)</font></div></td><td style="PADDING-BOTTOM: 2px" valign="bottom"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold"> </font></td><td style="BORDER-BOTTOM: black 2px solid" valign="bottom" colspan="2"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Accrual for</font></div><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold"> Store Closures</font></div></td><td style="TEXT-ALIGN: left; PADDING-BOTTOM: 2px" valign="bottom" nowrap="nowrap"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold"> </font></td></tr><tr bgcolor="#cceeff"><td valign="bottom" width="88%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">Balance at January 31, 2011</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="TEXT-ALIGN: left" valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">$</font></td><td style="TEXT-ALIGN: right" valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">-</font></td><td style="TEXT-ALIGN: left" valign="bottom" width="1%" nowrap="nowrap"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td></tr><tr bgcolor="white"><td valign="bottom" width="88%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">Accrual for closures</font></div></td><td valign="bottom" width="1%" align="right"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="TEXT-ALIGN: left" valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="TEXT-ALIGN: right" valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">8,780</font></td><td style="TEXT-ALIGN: left" valign="bottom" width="1%" nowrap="nowrap"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td></tr><tr bgcolor="#cceeff"><td valign="bottom" width="88%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">Cash payments on lease obligations</font></div></td><td valign="bottom" width="1%" align="right"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="TEXT-ALIGN: left" valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="TEXT-ALIGN: right" valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">(632</font></td><td style="TEXT-ALIGN: left" valign="bottom" width="1%" nowrap="nowrap"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">)</font></td></tr><tr bgcolor="white"><td style="PADDING-BOTTOM: 2px" valign="bottom" width="88%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">Change in estimate</font></div></td><td style="PADDING-BOTTOM: 2px" valign="bottom" width="1%" align="right"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid; TEXT-ALIGN: left" valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid; TEXT-ALIGN: right" valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">(42</font></td><td style="TEXT-ALIGN: left; PADDING-BOTTOM: 2px" valign="bottom" width="1%" nowrap="nowrap"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">)</font></td></tr><tr bgcolor="#cceeff"><td style="PADDING-BOTTOM: 4px" valign="bottom" width="88%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">Balance at January 31, 2012</font></div></td><td style="PADDING-BOTTOM: 4px" valign="bottom" width="1%" align="right"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 4px double; TEXT-ALIGN: left" valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">$</font></td><td style="BORDER-BOTTOM: black 4px double; TEXT-ALIGN: right" valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt">8,106</font></td><td style="TEXT-ALIGN: left; PADDING-BOTTOM: 4px" valign="bottom" width="1%" nowrap="nowrap"><font style="DISPLAY: inline; FONT-FAMILY: times new roman; FONT-SIZE: 10pt"> </font></td></tr></table></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><div style="TEXT-INDENT: 18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">The current portion of the store closing accrual at January 31, 2012 is approximately $4.3 million and is included in Accrued expenses on the accompanying balance sheet. The long-term portion at January 31, 2012 is approximately $3.8 million and is included in Other long-term liabilities. The Company estimates that it will incur additional store closing and lease exit costs of approximately $0.5 million in the next fiscal year in connection with one remaining store closure to be completed.</font></div><br />

Debt and Letters of Credit

12 Months Ended

Jan. 31, 2012

Debt and Letters of Credit [Abstract]

Debt and Letters of Credit

6. Debt and Letters of Credit and Derivatives

The Company's long-term debt consisted of the following at the period ended:

	Year Ended January 31,
(Dollars in thousands)	2012		2011
Asset-based revolving credit facility maturing in July 2015	$	313,250	$	279,300
Term loan (net of OID of $5,820)		-		94,180
Real estate loan		7,398		-
Other long-term debt		1,056		256
Total debt		321,704		373,736
Less current portion of debt		726		167
Long-term debt	$	320,978	$	373,569

On July 28, 2011, the Company completed an amendment and extension of its asset-based revolving credit facility, increasing the capacity from $375 million to $430 million and extending the maturity date from November 2013 to July 2015. On November 18, 2011, the Company obtained an increase in the total commitments under its asset-based revolving credit facility, increasing the capacity from $430 million to $450 million, with no change in maturity dates. The Company's asset-based revolving credit facility provides funding based on a borrowing base calculation that includes customer accounts receivable and inventory. The credit facility bears interest at LIBOR plus a spread ranging from 350 basis points to 400 basis points, based on a leverage ratio (defined as total liabilities to tangible net worth). In addition to the leverage ratio, the revolving credit facility includes a fixed charge coverage requirement, a minimum customer receivables cash recovery percentage requirement and a net capital expenditures limit. Additionally, the agreement contains cross-default provisions, such that, any default under another of the Company's credit facilities would result in a default under this agreement, and any default under this agreement would result in a default under those agreements. The asset-based revolving credit facility restricts the amount of dividends the Company can pay and is secured by the assets of the Company not otherwise encumbered. The Company was in compliance with the covenants at January 31, 2012. The Company expects, based on current facts and circumstances that it will be in compliance with the above covenants for at least the next 12 months.

On July 28, 2011, the Company completed an $8.0 million real estate loan, collateralized by three of its owned store locations, that will mature in July 2016 and requires monthly principal payments based on a 15-year amortization schedule. The interest rate on the loan is the Prime rate plus 100 basis points, with a floor on the total rate of 6%. On October 31, 2011, this note was amended to a new floor rate of 5%.

On July 28, 2011 the Company completed the repayment of the $100 million term loan with proceeds from the new real estate loan and borrowings under its expanded revolving credit facility. The Company recorded a charge of approximately $11.1 million, including the prepayment premium of $4.8 million, write-off of the unamortized original issue discount of $5.4 million and term loan deferred financing costs of $0.9 million.

During the year ended January 31, 2011, the Company paid off the debt balances outstanding under a securitization program with proceeds from its Asset-based revolving credit facility and the Term loan.

As of January 31, 2012, the Company had approximately $79.1 million under its asset-based revolving credit facility, net of standby letters of credit issued, immediately available for general corporate purposes. The Company also had $56.3 million that may become available under its asset-based revolving credit facility if it grows the balance of eligible customer receivables and its total eligible inventory balances. The Company pays additional fees in the amount of 25 basis points for the additional commitment.

Interest expense including amortization of deferred financing costs incurred on notes payable and long-term debt totaled $22.4, $28.1 and $21.9 million for the years ended January 31, 2012, 2011 and 2010, respectively. The Company capitalized borrowing costs of $21,000 and $18,000 during the years ended January 31, 2012 and 2011, respectively.

Aggregate maturities of long-term debt as of January 31, in the year indicated are as follows:

(Dollars in thousands)
Year ended January 31,
2013	$	726
2014		671
2015		584
2016		313,748
2017		5,975
Total	$	321,704

The Company's asset-based revolving credit facility provides it the ability to utilize letters of credit to secure its deductibles under the Company's property and casualty insurance programs and risk reserves for certain of its third-party financing alternatives, among other acceptable uses. At January 31, 2012, the Company had outstanding letters of credit of $1.3 million under this facility. The maximum potential amount of future payments under these letter of credit facilities is considered to be the aggregate face amount of each letter of credit commitment, which totals $1.3 million as of January 31, 2012.

The Company's risk management activities primarily attempt to mitigate price risk related to fluctuations in interest payments on LIBOR-based floating rate debt instruments through the use of financial derivative instruments. The Company's risk management strategy involves capping floating interest rates through the use of a series of purchased swaps and/or purchased put option caps. These capping transactions seek to mitigate the impact of upward floating interest rates on future cash flows. These financial derivatives are designated as cash flow hedges. The Company's risk management activities include the use of financial derivative instruments including, but not limited to, price swaps and options to seek protection from adverse price movements and to minimize potential increases to interest expenses. The Company enters into these financial derivative instruments directly with third parties in the over-the-counter market.

Cash Flow Hedging Activity

The Company uses financial derivative instruments for risk management purposes to hedge a portion of its exposure to market fluctuations in LIBOR rates. These financial derivative instruments are designated as cash flow hedging instruments, thus the effective portions of changes in the fair value of the financial derivatives are recorded in other comprehensive income (loss) prior to settlement and are subsequently recognized in the consolidated statements of operations in Interest expense when the actual LIBOR based interest expenses impact earnings. The effectiveness of cash flow hedges is evaluated at inception and on an on-going basis. Changes in the fair value of cash flow hedges due to hedge ineffectiveness, if any, are recognized in Interest expense. During twelve months ending January 31, 2012 and 2011 the Company did not recognize any gain or loss in earnings related to hedge ineffectiveness and did not exclude any component of the financial derivative contract gain or loss from the assessment of hedge effectiveness related to these cash flow hedges. The Company had recorded in Prepaid expenses and other assets on its balance sheet $0.2 million as of January 31, 2012 and recorded in Accrued expenses on its balance sheet $0.1 million as of January 31, 2011 for the fair value of its cash flow hedges.

The Company no longer held any interest rate swaps as of July 31, 2011, as the last of those instruments expired during that quarter. They were held for the purpose of hedging against variable interest rate risk related to the variability of cash flows in the interest payments on a portion of its variable-rate debt, based on changes in the benchmark one-month LIBOR interest rate. Changes in the cash flows of the interest rate swaps exactly offset the changes in cash flows (changes in base interest rate payments) attributable to fluctuations in the LIBOR interest rate. During the year ended January 31, 2011, the Company recognized income of approximately $0.1 million as a component of other comprehensive income (loss) related to the interest rate swaps and reclassified approximately $0.1 million into current earnings as the swaps expired during the period.

For the year ended January 31, 2012 the Company entered into interest rate cap option transactions with notional amounts of $100 million. These cap options are held for the purpose of hedging against variable interest rate risk related to the variability of cash flows in the interest payments on a portion of its variable-rate debt, based on the benchmark one-month LIBOR interest rate exceeding 1.0%. These cap options have monthly caplets extending through August, 2014. Changes in the cash flows of the interest rate cap transactions primarily offset the changes in cash flows (changes in base interest rate payments) attributable to fluctuations in the LIBOR interest rate. For the year ending January 31, 2012, the Company recognized a fair value loss of approximately $0.2 million as a component of other comprehensive income (loss) net of tax effect related to time value of the interest rate caps. In addition, the Company reclassified a loss of approximately $78 thousand into current earnings as a portion of the caps expired during the fiscal year, which is included in interest expense in the accompanying statement of operations.

The Company expects to reclassify net losses of $0.2 million to earnings during the next 12 months.

For the year ended January 31, 2012, 2011 and 2010, the Company had no reclassifications to earnings resulting from the discontinuance of any cash flow hedges arising from the probability of the original forecasted transactions not occurring within the originally specified period of time defined within the hedging relationship.

In accordance with GAAP, the Company determines the fair value of its assets and liabilities subject to fair value measurement by using the highest possible "Level" as defined within the ASC 815 GAAP hierarchy. The three levels defined by the ASC 815 hierarchy are as follows:

�	Level 1 - Quoted prices available in active markets for identical assets or liabilities

�	Level 2 - Pricing inputs not quoted in active markets but either directly or indirectly observable

�	Level 3 - Significant inputs to pricing that have little or no transparency with inputs requiring significant management judgment or estimation.

The Company considers these over-the-counter derivative instruments entered into with third parties as Level 2 valuation since both the LIBOR pricing and valuations for these derivatives are obtained through third-party sources within active markets which are both directly and indirectly observable. At January 31, 2012 and 2011, all derivative assets and liabilities qualified for classification as Level 2 as defined by the GAAP hierarchy. All financial derivates assets and liabilities were non-trading positions.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References + Details

Income Taxes

12 Months Ended

Jan. 31, 2012

Income Taxes [Abstract]

Income Taxes

7. Income Taxes

Deferred income taxes reflect the net effects of temporary timing differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's net deferred tax assets result primarily from differences between financial and tax methods of accounting for income recognition on service contracts and interest income on customer accounts receivable, capitalization of costs in inventory, amortization of goodwill, deductions for depreciation and doubtful accounts. In evaluating the need for a valuation allowance on deferred tax assets, all available evidence is considered to determine whether a valuation allowance is needed. Future realization of deferred tax assets depends in part of the existence of sufficient taxable income within the carryback and carryforward period available under the tax law. Other criteria which are considered include the existence of deferred tax liabilities that can be used to realize deferred tax assets. Based upon the Company's review of all evidence in existence at January 31, 2012, the Company believes it is more likely than not that all deferred tax assets will be fully realized, based primarily on the assumption of future taxable income. Accordingly, no valuation allowance has been provided on deferred tax assets.

The deferred tax assets and liabilities are summarized as follows:

(Dollars in Thousands)	Year ended January 31,
	2012			2011
Deferred Tax Assets
Allowance for doubtful accounts	$	14,638		$	13,238
Deferred revenue		1,371			7,519
Stock-based compensation		2,624			2,444
Property and equipment		2,692			1,631
Inventories		603			722
Goodwill		406			676
Straight-line rent accrual		1,980			2,221
Accrual for store closures		2,853			-
Margin tax		714			740
Accrued vacation and other		1,150			1,324
Total deferred tax assets		29,031			30,515
Deferred Tax Liabilities
Sales tax receivable		(1,485	)		(1,664	)
Other		(681	)		(1,364	)
Total deferred tax liabilities		(2,166	)		(3,028	)
Net Deferred Tax Asset	$	26,865		$	27,487

During fiscal year 2012, the Company changed its tax method of accounting for interest income on customer accounts receivable so that the method used for income tax reporting is the same as is used for financial reporting purposes. As a result, the Company reduced the deferred tax asset and increased the deferred provision it had recorded on its books for deferred revenue by approximately $5.8 million.

The significant components of income taxes were as follows:

	Year ended January 31,
(Dollars in Thousands)	2012			2011			2010

Current:
Federal	$	(1,826	)	$	1,607		$	6,376
State		926			510			1,217
Total current		(900	)		2,117			7,593
Deferred:
Federal		751			(969	)		(3,234	)
State		(10	)		(9	)		(40	)
Total deferred		741			(978	)		(3,274	)
Total tax provision (benefit)	$	(159	)	$	1,139		$	4,319

During fiscal year 2010, as a result of the goodwill impairment charge taken during the third quarter, the Company recorded an increase in current tax expense and a decrease in deferred tax expense of $2.5 million.

A reconciliation of the tax provision at the statutory tax rate and the total tax provision for each of the periods presented in the statements of operations is as follows:

	Year ended January 31,
	2012			2011		2010
Provision (benefit) at U.S. Federal statutory rate	$	(1,359	)	$	23	$	3,018
State and local income taxes, net of federal benefit		594			322		833
Non-deductible entertainment, non-deductible stock-based
compensation, non-deductible goodwill impairment, tax-free
interest income and other		606			794		468
Total tax provision	$	(159	)	$	1,139	$	4,319

Income taxes for the state of Texas are based on margin. Taxable margin is generally defined as total federal tax revenues minus the greater of (a) cost of goods sold or (b) compensation. The tax rate to be paid by retailers and wholesalers is 0.5% on taxable margin. During the fourth quarter of the fiscal year ended January 31, 2010, the Company recorded a tax benefit related to litigation costs that had been accrued in prior quarters of the fiscal year ended January 31, 2010. The resulting impact was approximately a $1.6 million benefit to the provision for income taxes.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 08
-Paragraph h
-Article 4

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 109
-Paragraph 136, 172
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 109
-Paragraph 43, 44, 45, 46, 47, 48, 49
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 15
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32718-109319

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 9
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32639-109319

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(h))
-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32537-109319

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=6907707&loc=d3e32559-109319

+ Details

Leases

12 Months Ended

Jan. 31, 2012

Leases, Operating [Abstract]

Leases

8. Leases

The Company leases certain of its facilities and operating equipment from outside parties. The real estate leases generally have initial lease periods of from 5 to 15 years with renewal options at the discretion of the Company; the equipment leases generally provide for initial lease terms of three to seven years and provide for a purchase right by the Company at the end of the lease term at the fair market value of the equipment.

(Dollars in thousands)
Year Ended January 31,	Total
2013		24,821
2014		22,642
2015		20,876
2016		18,718
2017		15,945
Thereafter		30,702
Total	$	133,704

The following is a schedule of future minimum base rental payments required under the operating leases that have initial non-cancelable lease terms in excess of one year:

Total lease expense was approximately $22.6 million, $23.6 million and $23.9 million for the years ended January 31, 2012, 2011 and 2010, respectively.

Certain of the Company's leases are subject to scheduled minimum rent increases or escalation provisions, the cost of which is recognized on a straight-line basis over the minimum lease term. At January 31, 2012 and 2011, the Company had a straight-line lease accrual of approximately $5.6 million and $6.3 million, respectively, included in Accrued expenses on the accompanying balance sheet. Tenant improvement allowances, when granted by the lessor, are deferred and amortized as contra-lease expense over the term of the lease.

- Definition

The entire disclosure for lessee entity's leasing arrangements including, but not limited to, all of the following: (a.) The basis on which contingent rental payments are determined, (b.) The existence and terms of renewal or purchase options and escalation clauses, (c.) Restrictions imposed by lease agreements, such as those concerning dividends, additional debt, and further leasing.

+ References + Details

Common Stock	12 Months Ended
Common Stock	Jan. 31, 2012
Common Stock [Abstract]
Common Stock	9. Common Stock During the fiscal year ended January 31, 2012, the Company cancelled 1.7 million shares of treasury stock, which was accounted for under the cost method. The cancellation resulted in the cost of the treasury stock of approximately $37.1 million in excess of par value being written off to retained earnings. During the fiscal year ended January 31, 2011, the Company completed a common stock subscription rights offering, issuing one right to each shareholder of record as of the close of business on November 1, 2010, for each outstanding share of common stock on that day. The rights provided the holder with one basic subscription privilege and one oversubscription privilege. The basic subscription privilege entitled the holder to purchase .41155 shares of common stock at a price of $2.70 per share. The oversubscription privilege entitled the rights holder to purchase additional shares of stock at $2.70 per share, to the extent all basic subscription privileges were not exercised. The Company received gross proceeds of approximately $25.0 million and issued 9,259,390 shares of common stock in completing the rights offering. The proceeds from the rights were used in conjunction with the proceeds of other financing transactions completed in November 2010 to retire the debt outstanding under the Company's prior securitization program.

- Definition

The entire disclosure for shareholders' equity, comprised of portions attributable to the parent entity and noncontrolling interest, if any, including other comprehensive income (as applicable). Including, but not limited to: (1) balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings; (2) accumulated balance for each classification of other comprehensive income and total amount of comprehensive income; (3) amount and nature of changes in separate accounts, including the number of shares authorized and outstanding, number of shares issued upon exercise and conversion, and for other comprehensive income, the adjustments for reclassifications to net income; (4) rights and privileges of each class of stock authorized; (5) basis of treasury stock, if other than cost, and amounts paid and accounting treatment for treasury stock purchased significantly in excess of market; (6) dividends paid or payable per share and in the aggregate for each class of stock for each period presented; (7) dividend restrictions and accumulated preferred dividends in arrears (in aggregate and per share amount); (8) retained earnings appropriations or restrictions, such as dividend restrictions; (9) impact of change in accounting principle, initial adoption of new accounting principle and correction of an error in previously issued financial statements; (10) shares held in trust for Employee Stock Ownership Plan (ESOP); (11) deferred compensation related to issuance of capital stock; (12) note received for issuance of stock; (13) unamortized discount on shares; (14) description, terms, and number of warrants or rights outstanding; (15) shares under subscription and subscription receivables, effective date of new retained earnings after quasi-reorganization and deficit eliminated by quasi-reorganization and, for a period of at least ten years after the effective date, the point in time from which the new retained dates; and (16) retroactive effective of subsequent change in capital structure.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Principles Board Opinion (APB)
-Number 12
-Paragraph 10
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 04
-Article 3

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 4
-Section 08
-Paragraph d

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Accounting Research Bulletin (ARB)
-Number 43
-Chapter 1
-Section B
-Paragraph 7, 11A
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 129
-Paragraph 2, 3, 4, 5, 6, 7, 8
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 08
-Article 4

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 5
-Paragraph 15
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Section 02
-Paragraph 29, 30, 31
-Article 5

Reference 9: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 4
-Section E

Reference 10: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 4
-Section C

Reference 11: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.3-04)
-URI http://asc.fasb.org/extlink&oid=6959260&loc=d3e187085-122770

Reference 12: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
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-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6928386&loc=d3e21463-112644

Reference 13: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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Reference 14: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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Reference 15: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
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Reference 16: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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Reference 17: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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Reference 20: http://www.xbrl.org/2003/role/presentationRef
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-Name Accounting Standards Codification
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Reference 21: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Glossary Preferred Stock
-URI http://asc.fasb.org/extlink&oid=6521494

Reference 22: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
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-Paragraph 1
-Subparagraph (SX 210.5-02.29-31)
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Reference 23: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
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-Section S99
-Paragraph 4
-Subparagraph (SAB TOPIC 4.C)
-URI http://asc.fasb.org/extlink&oid=6959260&loc=d3e187143-122770

+ Details

Share-Based Compensation

12 Months Ended

Jan. 31, 2012

Share-Based Compensation [Abstract]

Share-Based Compensation

10. Share-Based Compensation

The Company has an Incentive Stock Option Plan, a Non-Employee Director Stock Option Plan, an Omnibus Incentive Plan and a Director Restricted Stock Plan to provide for grants of stock options and restricted stock units to various officers, employees and directors, as applicable, at prices equal to the market value on the date of the grant. The options and restricted stock units vest over one to five year periods (depending on the grant) and, typically, expire ten years after the date of grant. The shares available are 3,859,767 under the Incentive Stock Option Plan, 600,000 under the Non-Employee Director Stock Option Plan, 1,200,000 under the Omnibus Incentive Plan and 300,000 under the Director Restricted Stock Plan. On May 24, 2011, the Company issued six non-employee directors 57,336 restricted stock units that will vest one year from the date of grant. The market value of the stock at the date of the director’s grant was $5.23. At January 31, 2012, the Company had 50,000 options available for grant under the Non-Employee Director Stock Option Plan and 242,664 shares available for issuance under the Director Restricted Stock Plan.

The Company’s Employee Stock Purchase Plan is available to a majority of the employees of the Company and its subsidiaries, subject to minimum employment conditions and maximum compensation limitations. At the end of each calendar quarter, employee contributions are used to acquire shares of common stock at 85% of the lower of the fair market value of the common stock on the first or last day of the calendar quarter. During the years ended January 31, 2012, 2011 and 2010, the Company issued 27,753, 34,620 and 27,110 shares of common stock, respectively, to employees participating in the plan, leaving 1,111,632 shares remaining reserved for future issuance under the plan as of January 31, 2012.

	Shares			Weighted Average Exercise Price		Weighted Average Remaining Contractual Life (in Years)		Aggregate Instrinsic Value

Outstanding, beginning of year		2,613		$	12.60		-		-
Options granted		175			11.86		-		-
Options exercised		(303	)		6.43		-		-
Forfeited		(122	)		5.36		-		-
Expired		(26	)		11.10		-		-
Outstanding, end of year		2,337		$	13.74		5.7	$6.4 million
Exercisable, end of year		1,456		$	17.84		4.2	$1.9 million

A summary of the Company’s Incentive Stock Option Plan activity during the year ended January 31, 2012 is presented below (shares in thousands):

A summary of the vesting activity under the Company’s Incentive Stock Option Plan during the year ended January 31, 2012 is presented below (shares in thousands):


	Shares			Weighted average grant date Fair Value

Nonvested, beginning of year		1,182		$	3.74
Options granted		175			5.46
Options vested		(354	)		5.00
Canceled		(122	)		3.12
Nonvested, end of year		881		$	3.67

A summary of the restricted stock units granted under the Company’s Omnibus Incentive Plan activity during the year ended January 31, 2012 is presented below (shares in thousands):

	Shares			Weighted Average Remaining Contractual Life (in years)	Aggregate Intrinsic Value

Outstanding, beginning of year		-
Restricted stock units granted		356
Restricted stock units vested and converted to common stock		(43	)
Outstanding, end of year		313		9.6	$3.6 million

During the years ended January 31, 2012, 2011 and 2010, the Company recognized total compensation cost for share-based compensation of approximately $2.4 million, $2.2 million and $2.4 million, respectively, and recognized tax benefits related to that compensation cost of approximately $0.5 million, $0.3million, and $0.4 million, respectively.

For grants of restricted stock units, the fair value of the grant is the market value of the Company’s stock at the date of issuance.

The assumptions used in stock pricing model and valuation information for stock options and restricted stock units granted for the years ended January 31, 2012, 2011 and 2010 are as follows:

	Year Ended January 31,
	2012			2011			2010

Weighted average risk free interest rate		0.4	%		2.2	%		2.8	%
Weighted average expected lives in years		3.5			6.5			6.5
Weighted average volatility		65.0	%		62.2	%		59.4	%
Expected Dividends		-			-			-
Weighted average grant date fair value of options granted during the period	$	5.46		$	2.01		$	3.77
Weighted average grant date fair value of restricted stock units granted during the period				$	-		$	-
Weighted average grant date fair value of options vested during the period	$	5.00		$	6.76		$	7.59
Weighted average grant date fair value of restricted stock units vested during the period				$	-		$	-
Total fair value of options vested during the period	$1.8 million			$2.0 million			$2.2 million
Total fair value of restricted stock units vested during the period	$0.2 million				-			-
Intrinsic value of options exercised during the period (1)	$1.2 million			$0.0 million			$0.0 million
Intrinsic value of restricted stock units vested and converted during the period					-			-

(1) Does not include pre-IPO options that were valued using the minimum value option-pricing method.

The Company used a shortcut method to compute the weighted average expected life for the stock options granted in the years ended January 31, 2010, 2011 and 2012. The shortcut method is an average based on the vesting period and the contractual term. The Company uses the shortcut method due to the lack of adequate historical experience or other comparable information. The weighted average volatility for the years ended January 31, 2010, 2011, and 2012 was calculated using the Company’s historical volatility. As of January 31, 2012, the total compensation cost related to non-vested awards of stock options not yet recognized totaled $3.3 million and is expected to be recognized over a weighted average period of 2.8 years. As of January 31, 2012, the total compensation costs related to non-vested restricted stock units totaled $2.5 million and is expected to be recognized over a weighted average period of 3.9 years.

- Definition

The entire disclosure for compensation-related costs for equity-based compensation, which may include disclosure of policies, compensation plan details, allocation of equity compensation, incentive distributions, equity-based arrangements to obtain goods and services, deferred compensation arrangements, employee stock ownership plan details and employee stock purchase plan details.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 123R
-Paragraph 64, 65, A240
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher AICPA
-Name Statement of Position (SOP)
-Number 93-6
-Paragraph 53
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Staff Accounting Bulletin (SAB)
-Number Topic 14

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 50
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6406099&loc=d3e25284-112666

Reference 5: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5047-113901

Reference 6: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 50
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5070-113901

Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=6415400&loc=d3e5444-113901

Reference 8: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 40
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6418621&loc=d3e17540-113929

+ Details

Significant Vendors

12 Months Ended

Jan. 31, 2012

Significant Vendors [Abstract]

Significant Vendors

11. Significant Vendors

As shown in the table below, a significant portion of the Company's merchandise purchases for years ended January 31, 2012, 2011 and 2010 were made from six vendors:

		Year ended January 31,
Vendor		2012			2011			2010

	A		26.4	%		22.4	%		12.6	%
	B		22.2			18.7			10.7
	C		9.4			9.0			10.2
	D		8.0			8.0			9.3
	E		3.0			7.5			8.9
	F		3.0			3.0			6.6
Totals			72.0	%		68.6	%		58.3	%

The vendors shown above represent the top six vendors with the highest volume in each period shown. The same vendor may not necessarily be represented in all periods presented.

Related Party Transactions	12 Months Ended
Related Party Transactions	Jan. 31, 2012
Related Party Transactions [Abstract]
Related Party Transactions	12. Related Party Transactions During fiscal year 2012, the Company continued to engage the services of Direct Marketing Solutions, Inc., or DMS, for a substantial portion of its direct mailing advertising. Direct Marketing Solutions, Inc. is partially owned (less than 50%) by the SF Holding Corp., members of the Stephens family, Jon E.M. Jacoby and Douglas H. Martin. SF Holding Corp. and the members of the Stephens family are significant stockholders of the Company, and Messrs. Jacoby and Martin are members of its board of directors. The total paid to DMS for fees and postage during the fiscal years ended January 31, 2012, 2011 and 2010 amounted to approximately $2.3 million, $2.4 million and $2.4 million, respectively. In connection with the Company's rights offering, completed during the year ended January 31, 2011, the Company engaged Stephens Inc. to act as its financial advisor and paid it a advisory fee of $937,500 plus reimbursed them for approximately $22,000 of fees and expenses. Stephens Inc. and its affiliates, owned approximately 24.9% of the Company's outstanding common stock at the time of the rights offering, and Douglas H. Martin, one of its directors, is a Senior Managing Director of Stephens Inc. The engagement of Stephens Inc. as financial advisor was approved by both the rights committee of the Company's board and the full board of directors after full disclosure of the conflicts of interests of the related parties in the transaction.

- Definition

The entire disclosure for related party transactions, including the nature of the relationship(s), a description of the transactions, the amount of the transactions, the effects of any change in the method of establishing the terms of the transaction from the previous period, stated interest rate, expiration date, terms and manner of settlement per the agreement with the related party, and amounts due to or from related parties. If the entity and one or more other entities are under common ownership or management control and this control affects the operating results or financial position, disclosure includes the nature of the control relationship even if there are no transactions between the entities. Disclosure may also include the aggregate amount of current and deferred tax expense for each statement of earnings presented where the entity is a member of a group that files a consolidated tax return, the amount of any tax related balances due to or from affiliates as of the date of each statement of financial position presented, the principal provisions of the method by which the consolidated amount of current and deferred tax expense is allocated to the members of the group and the nature and effect of any changes in that method. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 4
-Section 08
-Paragraph k

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher SEC
-Name Regulation S-X (SX)
-Number 210
-Article 3A
-Section 04
-Paragraph b

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 57
-Paragraph 1-4
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 4: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 850
-SubTopic 10
-Section 50
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-Name Accounting Standards Codification
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Reference 7: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(k))
-URI http://asc.fasb.org/extlink&oid=6881521&loc=d3e23780-122690

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-Publisher FASB
-Name Accounting Standards Codification
-Topic 850
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-URI http://asc.fasb.org/extlink&oid=6457730&loc=d3e39678-107864

+ Details

Benefit Plans	12 Months Ended
Benefit Plans	Jan. 31, 2012
Benefit Plans [Abstract]
Benefit Plans	13. Benefit Plans The Company has established a defined contribution 401(k) plan for eligible employees who are at least 21 years old and have completed at least one-year of service. Employees may contribute up to 20% of their eligible pretax compensation to the plan. The Company matches 100% of the first 3% of the employees' contributions. At its option, the Company may make supplemental contributions to the Plan, but has not made such contributions in the past three years. The matching contributions made by the Company totaled $0.8 million, $1.0 million and $1.3 million during the years ended January 31, 2012, 2011 and 2010, respectively.

- Definition

The entire disclosure for pension and other postretirement benefits.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 132R
-Paragraph 5
-Subparagraph a
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 132R
-Paragraph 5
-Subparagraph b
-LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy.

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 132R
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+ Details

Contingencies	12 Months Ended
Contingencies	Jan. 31, 2012
Contingencies [Abstract]
Contingencies	14. Contingencies The Company has recently been included in various patent infringement claims and litigation, the outcomes of which are difficult to predict at this time. Due to the timing of these matters, the Company has determined that no reasonable estimates of probable costs for resolution can be ascertained at this time, and it is possible, however, that future results of operations for any particular period could be materially affected by changes in the Company's assumptions or the effectiveness of its strategies related to these proceedings. The Company is also involved in routine litigation and claims incidental to its business from time to time and, as required, has accrued its estimate of the probable costs for the resolution of these matters, which are not expected to be material. These estimates have been developed in consultation with counsel and are based upon an analysis of potential results, assuming a combination of litigation and settlement strategies. However, the results of these proceedings cannot be predicted with certainty, and changes in facts and circumstances could impact the Company's estimate of reserves for litigation. Insurance. Because of its inventory, vehicle fleet and general operations, the Company has purchased insurance covering a broad variety of potential risks. The Company purchases insurance policies covering general liability, workers compensation, real property, inventory and employment practices liability, among others. Additionally, the Company has umbrella policies with an aggregate limit of $50.0 million. The Company has retained a portion of the risk under these policies and its group health insurance program. See additional discussion under Note 1. The Company has a $1.3 million letter of credit outstanding supporting its obligations under the property and casualty portion of its insurance program. Repair Service Agreement Obligations. The Company sells repair service agreements under which it is the obligor for payment of qualifying claims. The Company is responsible for administering the program, including setting the pricing of the agreements sold and paying the claims. The pricing is set based on historical claims experience and expectations about future claims. While the Company is unable to estimate maximum potential claim exposure, it has a history of overall profitability upon the ultimate resolution of agreements sold. The revenues related to the agreements sold are deferred at the time of sales and recorded in revenues in the statement of operations over the life of the agreements. The amounts deferred are reflected on the face of the consolidated balance sheet in Deferred revenues and allowances; see also Note 1 for additional discussion.

Segment Reporting

12 Months Ended

Jan. 31, 2012

Segment Reporting [Abstract]

Segment Reporting

15. Segment Reporting

The Company changed its presentation of net charge-offs and the provision for bad debts to be more consistent with finance industry practice. The impact of the change was to reflect the charges for repair service agreement (RSA) and credit insurance agreements related to credit account charge-offs in net charge-offs and the provision for bad debts. There was no effect on operating income or net income (loss) as a result of the presentation change. Additionally, as discussed in Note 2, other reclassifications and revisions were made during the fiscal year that impacted prior period presentation. See the table below for the impacted lines in both segments and Company totals for fiscal years ended January 31, 2011 and 2010:

	Year Ended January 31, 2011									Year Ended January 31, 2010
	Retail			Credit			Total			Retail			Credit			Total
(Dollars in thousands)
As reported in prior 10-K:
RSA commissions	$	42,305		$	(13,517	)	$	28,788		$	44,119		$	(10,847	)	$	33,272
Total net sales		667,235			(13,517	)		653,718			732,615			(10,847	)		721,768
Finance charges and other		857			135,949			136,806			532			151,679			152,211
Total revenues		668,092			122,432			790,524			733,147			140,832			873,979
Selling, general and administrative expense		158,747			63,584			222,331			179,861			61,049			240,910
Provision for bad debts		500			32,554			33,054			97			36,746			36,843
Total cost and expenses		661,065			100,874			761,939			746,563			98,104			844,667
Operating income		7,027			25,841			32,868			(13,416	)		42,728			29,312
Segment income (loss) before income taxes		6,688			(6,523	)		165			(13,293	)		20,742			7,449

Revision/Reclassifications:
Interest charge-off reclass (1)		-			280			280			-			-			-
Interest charge-off reclass (2)		-			5,735			5,735			-			2,048			2,048
Change in RSA charge-off allocation (3)		(4,510	)		4,510			-			(3,446	)		3,446			-
Revision in interest adjustment (4)		-			(99	)		(99	)		-			1,174			1,174
Change in provision for bad debts presentation (5)		-			8,727			8,727			-			7,401			7,401
Change in provision for bad debts presentation (6)		-			3,608			3,608			-			2,487			2,487
Change in RSA charge-off allocation (7)		317			(317	)		-			269			(269	)		-
Change in costs of financing transactions terminated presentation (8)					(4,283	)		(4,283	)		-			-			-
Reclass of selling, general and administrative expense (9)		9			(9	)		-			(325	)		325			-

As revised:
RSA commissions (1) (3) (5)		37,795			-			37,795			40,673			-			40,673
Total net sales (1) (3) (5)		662,725			-			662,725			729,169			-			729,169
Finance charges and other (2) (4) (6)		857			145,193			146,050			532			157,388			157,920
Total revenues (1) (2) (3) (4) (5) (6)		663,582			145,193			808,775			729,701			157,388			887,089
Provision for bad debts (1) (2) (5) (6) (7)		817			50,587			51,404			366			48,413			48,779
Selling, general and administrative expense (9)		158,756			63,575			222,331			179,536			61,374			240,910
Total cost and expenses (1) (2) (5) (6) (7) (8)		661,391			114,615			776,006			746,507			110,096			856,603
Operating income (3) (4) (7) (8)		2,191			30,578			32,769			(16,806	)		47,292			30,486
Segment income (loss) before income taxes (3) (4) (7)		1,852			(1,786	)		66			(16,683	)		25,306			8,623

(1) (2) The Company revised its financial statements to correct its accounting for interest income on customer accounts receivable related to the charge-off of those accounts (See Note 2).

(3) (7) The Company changed the allocation of repair service agreement charge-offs between the retail and credit segment with no overall change in the consolidated line item. The allocation of the cancellations was adjusted in the prior period presentation to conform to the current period's presentation, which is consistent with the basis that management uses internally to allocate those items.

(4) The Company revised its financial statements to correct its accounting for interest income on installment contracts included in customer accounts receivable (See Note 2).

(5) (6) As discussed above and in Note 1, the Company changed its presentation of provision for bad debts to be more consistent with finance industry practice.

(8) The Company revised its presentation of costs related to financing facilities terminated and transactions not completed to reflect it after operating income.

(9) Certain reclassifications were made to conform to current year presentation.

	Year ended January 31, 2012
	Retail	Credit	Total
(Dollars in thousands)
Revenues
Product sales	$596,360	$-	$596,360
Repair service agreement commissions	42,078	-	42,078
Service revenues	15,246	-	15,246
Total net sales	653,684	-	653,684
Finance charges and other	1,335	137,283	138,618
Total revenues	655,019	137,283	792,302
Cost and expenses
Cost of goods sold, including warehousing and occupancy costs	462,020	-	462,020
Selling, general and administrative expense (a)	170,561	56,725	227,286
Depreciation	10,080	545	10,625
Impairment of long-lived assets	2,019	-	2,019
Costs related to store closings	7,096	-	7,096
Provision for bad debts	590	52,965	53,555
Total cost and expenses	652,366	110,235	762,601
Operating income	2,653	27,048	29,701
Interest expense, net	-	22,457	22,457
Loss from early extinguishment of debt	-	11,056	11,056
Other expense, net	70	-	70
Income (loss) before income taxes	$2,583	$(6,465)	$(3,882)

Total assets	$159,239	$624,059	$783,298
Property and Equipment additions	$4,236	$150	$4,386

Financial information by segment is presented in the following tables for fiscal years ended January 31, 2012, 2011 and 2010 (in thousands):

	As revised
	Year ended January 31, 2011
	Retail	Credit	Total
(Dollars in thousands)
Revenues
Product sales	$608,443	$-	$608,443
Repair service agreement commissions	37,795	-	37,795
Service revenues	16,487	-	16,487
Total net sales	662,725	-	662,725
Finance charges and other	857	145,193	146,050
Total revenues	663,582	145,193	808,775
Cost and expenses
Cost of goods sold, including warehousing and occupancy costs	482,475	-	482,475
Selling, general and administrative expense (a)	163,462	63,575	227,037
Depreciation	12,316	453	12,769
Impairment of long-lived assets	2,321	-	2,321
Provision for bad debts	817	50,587	51,404
Total cost and expenses	661,391	114,615	776,006
Operating income	2,191	30,578	32,769
Interest expense, net	-	28,081	28,081
Cost related to financing facilities terminated and transactions not completed	-	4,283	4,283
Other expense, net	339	-	339
Income (loss) before income taxes	$1,852	$(1,786)	$66

Total assets	$199,541	$642,519	$842,060
Property and Equipment additions	$2,243	$785	$3,028

	As revised
	Year ended January 31, 2010
	Retail	Credit	Total
(Dollars in thousands)
Revenues
Product sales	$666,381	$-	$666,381
Repair service agreement commissions	40,673	-	40,673
Service revenues	22,115	-	22,115
Total net sales	729,169	-	729,169
Finance charges and other	532	157,388	157,920
Total revenues	729,701	157,388	887,089
Cost and expenses
Cost of goods sold, including warehousing and occupancy costs	539,628	-	539,628
Selling, general and administrative expense (a)	184,608	61,374	245,982
Depreciation	12,288	309	12,597
Goodwill impairment	9,617	-	9,617
Provision for bad debts	366	48,413	48,779
Total cost and expenses	746,507	110,096	856,603
Operating income (loss)	(16,806)	47,292	30,486
Interest expense, net	-	21,986	21,986
Other income, net	(123)	-	(123)
Income (loss) before income taxes	$(16,683)	$25,306	$8,623

Total assets	$192,692	$696,817	$889,509
Property and Equipment additions	$9,807	$448	$10,255

(a) -- Selling, general and administrative expenses include the direct expenses of the retail and credit operations, allocated overhead expenses and a charge to the credit segment to reimburse the retail segment for expenses it incurs related to occupancy, personnel, advertising and other direct costs of the retail segment which benefit the credit operations by sourcing credit customers and collecting payments. The reimbursement received by the retail segment from the credit segment is estimated using an annual rate of 2.5% times the average portfolio balance for each applicable period. The amount of overhead allocated to each segment was approximately $8.3 million, $7.5 million and $7.2 million for the fiscal years ended January 31, 2012, 2011 and 2010, respectively. The amount of reimbursement made to the retail segment by the credit segment was approximately $15.6 million, $17.5 million and $18.6 million for the fiscal years ended January 31, 2012, 2011 and 2010, respectively.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Valuation and Qualiftying Accounts	12 Months Ended
Valuation and Qualiftying Accounts	Jan. 31, 2012
Valuation and Qualiftying Accounts
Valuation and qualifying Accounts	<br /><div style="TEXT-INDENT: 0pt; WIDTH: 100%; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt"><div><div style="WIDTH: 100%" align="left"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 8pt"> </font></div></div><div style="PAGE-BREAK-AFTER: always; WIDTH: 100%"><div style="TEXT-ALIGN: center; WIDTH: 100%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 8pt"> </font></div><div style="TEXT-ALIGN: center; WIDTH: 100%"><hr style="COLOR: black" size="2" noshade="noshade" /></div></div><div><div style="WIDTH: 100%" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 8pt"> </font></div></div></div><br /><div style="TEXT-INDENT: 0pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Schedule II - Valuation and Qualifying Accounts</font></div><div style="TEXT-INDENT: 0pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Conn's, Inc.</font></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><div style="TEXT-INDENT: 0pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><br /></div><div><table cellspacing="0" cellpadding="0" width="100%"><tr><td valign="bottom" width="30%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid" valign="bottom" width="18%" colspan="3"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Additions</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Balance at</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Charged to</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Charged to</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">(Dollars in thousands)</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Beginning of</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Costs and</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">other</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Balance at</font></div></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Description</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid" valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Period (a)</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid" valign="bottom" width="8%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Expenses</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid" valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Accounts (b)</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid" valign="bottom" width="10%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Deductions (c)</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td style="BORDER-BOTTOM: black 2px solid" valign="bottom" width="9%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="center"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">End of Period</font></div></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Year ended January 31, 2010</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Reserves and allowances from asset accounts:</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Allowance for doubtful accounts</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> $35,137</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> $48,217</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> $7,676</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> $(46,356)</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> $44,674</font></div></td></tr><tr><td valign="bottom" width="30%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Year ended January 31, 2011</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Reserves and allowances from asset accounts:</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Allowance for doubtful accounts</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 44,674</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 51,433</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 9,227</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> (61,259)</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 44,075</font></div></td></tr><tr><td valign="bottom" width="30%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Year ended January 31, 2012</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Reserves and allowances from asset accounts:</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td></tr><tr><td valign="bottom" width="30%"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Allowance for doubtful accounts</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 44,075</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="8%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 52,605</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 9,448</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="10%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> (56,170)</font></div></td><td valign="bottom" width="1%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> </font></td><td valign="bottom" width="9%" align="right"><div style="TEXT-INDENT: -18pt; DISPLAY: block; MARGIN-LEFT: 18pt; MARGIN-RIGHT: 0pt" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt"> 49,958</font></div></td></tr></table></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><div><table cellspacing="0" cellpadding="0" width="100%"><tr valign="top"><td style="WIDTH: 36pt" align="right"><div><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt; FONT-WEIGHT: bold">(a) </font></div></td><td><div style="TEXT-INDENT: 0pt; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">See Notes 2 and 15 to the financial statements. In fiscal 2012, the Company changed its presentation of the provision for bad debts to be more consistent with finance industry practice. As a result, certain reserves were reclassified from Accrued expenses to Allowance for doubtful accounts.</font></div></td></tr></table></div><div><table cellspacing="0" cellpadding="0" width="100%"><tr valign="top"><td style="WIDTH: 36pt" align="right"><div><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">(b) </font></div></td><td><div style="TEXT-INDENT: 0pt; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Includes provision for uncollectible interest, which is included in Finance charges and other.</font></div></td></tr></table></div><div><table cellspacing="0" cellpadding="0" width="100%"><tr valign="top"><td style="WIDTH: 36pt" align="right"><div><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">(c) </font></div></td><td><div style="TEXT-INDENT: 0pt; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt" align="justify"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 10pt">Uncollectible principal and interest written off, net of recoveries.</font></div></td></tr></table></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><div style="TEXT-INDENT: 0pt; DISPLAY: block"><br /></div><br /><div style="TEXT-INDENT: 0pt; WIDTH: 100%; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt"><div><div style="WIDTH: 100%" align="left"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 8pt"> </font></div></div><div style="PAGE-BREAK-AFTER: always; WIDTH: 100%"><div style="TEXT-ALIGN: center; WIDTH: 100%"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 8pt"> </font></div><div style="TEXT-ALIGN: center; WIDTH: 100%"><hr style="COLOR: black" size="2" noshade="noshade" /></div></div><div><div style="WIDTH: 100%" align="right"><font style="DISPLAY: inline; FONT-FAMILY: Times New Roman; FONT-SIZE: 8pt"> </font></div></div></div><br />