fbrumbaugh@fulbright.com
direct
dial: (214) 855-7177
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telephone:
(214) 855-8000
facsimile:
(214) 855-8200
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Re:
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Response
to Comments Received from the Staff of the Commission with respect
to
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Amendment
No. 1 to Registration Statement on Form S-3
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Filed
on March 4, 2009
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File
No. 333-157390
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Form
10-K (“10-K”) for
Fiscal Year Ended January 31, 2009,
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Filed
March 26, 2009;
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Written
Response
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File
April 9, 2009
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File
No. 0-50421
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Client-Matter No.
067780-10416205
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1.
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We
reviewed your response to comment one in our letter dated April 1,
2009. As part of our previous comment we asked you to tell us
the impact on your aging and reserve analysis resulting from revised
underwriting standards or other lending policies and/or modified payment
terms for the past two years. Given the re-aging policy
described in your response to comment three in our previous letter, please
tell us whether you monitor and track the volume and performance of
re-aged loans in your primary and secondary portfolios, whether the loss
experience of re-aged loans differs from the loss experience of the
portfolios and why re-aging does not cloud the true performance and
delinquency status of the portfolios, particularly in light
of your charge off policy. In doing so,
please:
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·
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tell
us the volume of loans sold and not sold that have been re-aged, extended
or deferred as compared to the total primary and secondary loan portfolios
at each balance sheet date;
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·
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provide
us with a schedule that shows the amounts of previously re-aged accounts,
re-aged accounts that have been charged off and collections on re-aged
accounts during each year presented segregating loans re-aged once and
more than once in reasonable
detail;
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·
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compare
and contrast the historical loss rates on re-aged receivables to loss
rates used in calculating the provision for bad debts related to your
primary and secondary portfolio accounts;
and
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·
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quantify
for us the effect of segmenting the re-aged receivables from your primary
and secondary portfolio accounts in computing the historical charge-off
percentages.
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Balance of Loans as of January 31, 2008 and
2009
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||||||||||||||||||||||||
(000's)
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As
of January 31,
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2008
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2009
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|||||||||||||||||||||||
Reaged
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Total
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% Reaged
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Reaged
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Total
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% Reaged
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|||||||||||||||||||
Primary
Portfolio
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71,883 | 511,586 | 14.1 | % | 90,560 | 589,922 | 15.4 | % | ||||||||||||||||
Secondary
Portfolio
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35,844 | 143,281 | 25.0 | % | 50,602 | 163,591 | 30.9 | % | ||||||||||||||||
Total
Reaged
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107,727 | 654,867 | 16.5 | % | 141,162 | 753,513 | 18.7 | % |
Analysis of Outstanding Loan Balances by Year of
Origination as of January 31, 2009
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||||||||
Total
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% of Total
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|||||||
Outstanding
Balance of Loans Originated in Fiscal Year Ended January 31,
2009
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497,413 | 69.5 | % | |||||
Outstanding
Balance of Loans Originated in Fiscal Year Ended January 31,
2008
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152,315 | 21.3 | % | |||||
Outstanding
Balance of Loans Originated in Fiscal Year Ended January 31,
2007
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46,794 | 6.5 | % | |||||
Outstanding
Balance of Loans Originated in Fiscal Year Ended January 31,
2006
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14,752 | 2.1 | % | |||||
Outstanding
Balance of Loans Originated Pre-Fiscal Year Ended January 31,
2006
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4,155 | 0.6 | % | |||||
Total
Installment Loans
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715,429 | 100.0 | % | |||||
Total
Revolving Charge Loans
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38,084 | |||||||
Total
Portfolio
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753,513 | |||||||
(Because
revolving charge loans can have originations in multiple years, they
cannot be analyzed
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by
year of origination. Additionally, revolving charge loans account for only
5.1% of the total portfolio.)
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Reaged Loan Activity
Analysis
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(000's)
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Primary
Portfolio
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Secondary
Portfolio
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Number
of Months Term Extended
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Number
of Months Term Extended
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|||||||||||||||||||||||||||||||
< 7
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7 to 12
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> 12
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Total
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< 7
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7 to 12
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> 12
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Total
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Balance
at 1/31/07
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39,516 | 19,048 | 13,708 | 72,272 | 18,180 | 6,325 | 4,318 | 28,823 | ||||||||||||||||||||||||
Additions
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30,410 | 11,944 | 13,678 | 56,032 | 15,379 | 6,534 | 6,077 | 27,990 | ||||||||||||||||||||||||
Collections
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(30,434 | ) | (10,256 | ) | (8,367 | ) | (49,057 | ) | (11,665 | ) | (3,524 | ) | (2,390 | ) | (17,579 | ) | ||||||||||||||||
Charge-Offs
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(3,600 | ) | (2,293 | ) | (2,322 | ) | (8,215 | ) | (1,749 | ) | (967 | ) | (893 | ) | (3,609 | ) | ||||||||||||||||
Cash
Recoveries
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232 | 201 | 191 | 624 | 65 | 38 | 47 | 150 | ||||||||||||||||||||||||
Repossessions
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128 | 54 | 45 | 227 | 35 | 18 | 16 | 69 | ||||||||||||||||||||||||
Balance
at 1/31/08
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36,252 | 18,698 | 16,933 | 71,883 | 20,245 | 8,424 | 7,175 | 35,844 | ||||||||||||||||||||||||
Additions
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56,943 | 11,219 | 12,739 | 80,901 | 28,264 | 7,460 | 6,402 | 42,125 | ||||||||||||||||||||||||
Collections
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(35,687 | ) | (9,747 | ) | (8,867 | ) | (54,301 | ) | (15,708 | ) | (4,186 | ) | (2,981 | ) | (22,875 | ) | ||||||||||||||||
Charge-Offs
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(3,890 | ) | (2,375 | ) | (3,032 | ) | (9,297 | ) | (2,231 | ) | (1,420 | ) | (1,307 | ) | (4,957 | ) | ||||||||||||||||
Cash
Recoveries
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425 | 313 | 475 | 1,213 | 145 | 120 | 139 | 404 | ||||||||||||||||||||||||
Repossessions
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65 | 49 | 47 | 161 | 27 | 19 | 15 | 61 | ||||||||||||||||||||||||
Balance
at 1/31/09
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54,108 | 18,157 | 18,295 | 90,560 | 30,742 | 10,417 | 9,443 | 50,602 |
Comparison of Loss Rates
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Year
ended January 31,
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Primary Portfolio
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2008
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2009
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Reaged
Portfolio Loss Rate
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10.2 | % | 9.8 | % | ||||
Total
Primary Portfolio Loss Rate
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2.7 | % | 2.8 | % | ||||
Secondary Portfolio
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Reaged
Portfolio Loss Rate
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10.5 | % | 10.4 | % | ||||
Total
Primary Portfolio Loss Rate
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3.5 | % | 4.6 | % | ||||
Combined Portfolio
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||||||||
Reaged
Portfolio Loss Rate
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10.3 | % | 10.0 | % | ||||
Non-Reaged
Portfolio Loss Rate
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1.3 | % | 1.7 | % | ||||
Total
Portfolio Loss Rate
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2.9 | % | 3.2 | % |
2.
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Please
tell us why using 12 months of charge-off history is a more accurate
estimate in calculating loss rates versus using charge-offs for periods
representing the weighted average lives of the primary and secondary
portfolio accounts. Please compare and contrast the effect of
using the weighted average lives as opposed to the 12 month period on your
provision for bad debts and fair value of your interest in securitized
assets.
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¨
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The
Primary Portfolio, which accounted for 78.3% of the combined portfolio at
January 31, 2009, has a weighted average life of approximately 14 months,
which is not significantly different than the 12-month period being used
to determine the loss rate.
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¨
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As a
result of the Company’s relatively consistent charge-off experience over
time, utilizing a longer time period does not result in a meaningful
difference in the loss rate.
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o
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If
the loss rates were computed using the actual experience over the weighted
average lives of the two portfolios, the Primary Portfolio loss rate would
have been 2.85%, as compared to 2.67% for the 12-month period, and the
Secondary Portfolio loss rate would have been 4.43%, as compared to 4.69%
for the 12-month period. These differences result in an immaterial
difference of $98,000 from the amounts included in the Company’s financial
statements.
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o
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This
fact is further supported by the consistency in the Company’s loss rate
over longer periods of time. As an example, the combined loss rate over
the past three years has averaged 3.1%, in a range from 2.9% to 3.3%,
while the average over the past seven years was 2.8%. The increase to 3.1%
in the most recent three years was in part due to the increase in the
Secondary Portfolio, which has a higher loss rate, relative to the total
portfolio. Because the Company calculates the loss reserves for the
primary and secondary portfolios independently, the loss reserve
appropriately considers the separate experience of the two
portfolios.
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¨
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Additionally,
as discussed in the previous comment letter response, the Company monitors
factors that may require adjustments to the loss reserve calculation,
including, but not limited to significant changes in delinquency,
re-aging, underwriting, and laws and regulations, and, in fact, has made
adjustments in the past.
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3.
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We
reviewed your response to comment three in our letter dated April 1,
2009. It seems that the risk characteristics of customers
experiencing hardships qualifying for re-aging process would warrant
further segmentation of your portfolio when calculating a reasonable
estimate of historical loss rates of your primary and secondary
portfolios. Please tell us why further segmentation of the
portfolio is not required. In addition, we believe you should
expand your disclosure in management’s discussion and analysis of
financial condition and results of operations and/or your discussion of
finance operations in Item 1 to discuss your re-aging policies and provide
a comparative analysis of re-aged receivables reflected in your owned
accounts and in the combined managed portfolios at each balance sheet date
as well as receivables that have never been re-aged. The
analysis should identify appropriate ranges of re-aged accounts included
in the year end balances based on number of times the receivables have
been re-aged. You should indicate why your re-aging policies
are economically beneficial to you and how management evaluates the
results of your re-aging plans. Please show us what these
additional disclosures will look
like.
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Primary
Portfolio (1)
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Secondary
Portfolio (1)
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Year
Ended January 31,
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Year
Ended January 31,
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2007
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2008
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2009
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2007
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2008
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2009
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(dollars
in thousands)
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(dollars
in thousands)
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Total
outstanding balance (period end)
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$ | 435,607 | $ | 511,586 | $ | 589,922 | $ | 133,944 | $ | 143,281 | $ | 163,591 | ||||||||||||
Average
total outstanding balance
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$ | 417,747 | $ | 465,429 | $ | 538,673 | $ | 116,749 | $ | 141,202 | $ | 157,529 | ||||||||||||
Account
balances over 60 days old (period end)
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$ | 26,024 | $ | 31,558 | $ | 35,153 | $ | 11,638 | $ | 18,220 | $ | 19,988 | ||||||||||||
Percent
of balances over 60 days old to total
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outstanding
(period end)
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6.0 | % | 6.2 | % | 6.0 | % | 8.7 | % | 12.7 | % | 12.2 | % | ||||||||||||
Total
account balances re-aged
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$ | 72,272 | $ | 71,883 | $ | 90,560 | $ | 28,823 | $ | 35,844 | $ | 50,602 | ||||||||||||
Percent
of balances reaged to total
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outstanding
(period end) (2)
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16.6 | % | 14.1 | % | 15.4 | % | 21.5 | % | 25.0 | % | 30.9 | % | ||||||||||||
Account
balances re-aged more than six months
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$ | 32,756 | $ | 35,631 | $ | 36,452 | $ | 10,643 | $ | 15,599 | $ | 19,860 | ||||||||||||
Bad
debt write-offs (net of recoveries)
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$ | 13,507 | $ | 12,429 | $ | 15,071 | $ | 3,896 | $ | 4,989 | $ | 7,291 | ||||||||||||
Percent
of write-offs (net) to average outstanding (3)
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3.2 | % | 2.7 | % | 2.8 | % | 3.3 | % | 3.5 | % | 4.6 | % |
Combined
Portfolio (1)
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Year
Ended January 31,
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2007
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2008
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2009
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(dollars
in thousands)
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Total
outstanding balance (period end)
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$ | 569,551 | $ | 654,867 | $ | 753,513 | ||||||
Average
total outstanding balance
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$ | 534,496 | $ | 606,631 | $ | 696,202 | ||||||
Account
balances over 60 days old (period end)
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$ | 37,662 | $ | 49,778 | $ | 55,141 | ||||||
Percent
of balances over 60 days old to total
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outstanding
(period end)
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6.6 | % | 7.6 | % | 7.3 | % | ||||||
Total
account balances reaged
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$ |
101,095
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$ |
107,727
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$ |
141,162
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Percent
of balances reaged to total
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||||||||||||
outstanding
(period end) (2)
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17.7 | % | 16.5 | % | 18.7 | % | ||||||
Account balances reaged over 6 months | $ |
43,399
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$ |
51,230
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$ |
56,312
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Bad
debt write-offs (net of recoveries)
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$ | 17,403 | $ | 17,418 | $ | 22,362 | ||||||
Percent
of write-offs (net) to average outstanding (3)
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3.3 | % | 2.9 | % | 3.2 | % |
(1)
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The
Portfolios consists of owned and sold
receivables.
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(2)
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At
January 31, 2009, this amount was impacted as we assisted our customers
after Hurricane Ike in September
2008.
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(3)
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The
fiscal year ended January 31, 2007, was impacted by the disruption to our
credit collection operations caused by Hurricane
Rita.
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