0001223389-24-000028 | 10-K | XBRL Viewer

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CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Current assets:
Cash and cash equivalents	$ 18,703	$ 19,534
Restricted cash (includes VIE balances of $49,940 and $38,727, respectively)	52,050	40,837
Customer accounts receivable, net of allowance (includes VIE balances of $351,825 and $251,689, respectively)	419,005	421,683
Other accounts receivable	50,559	56,887
Inventories	333,962	240,783
Income taxes receivable	44,352	38,436
Prepaid expenses and other current assets	18,679	12,937
Assets, Current	1,204,096	831,097
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $276,700 and $181,575, respectively)	364,996	389,054
Property and equipment, net	250,468	218,956
Operating lease right-of-use assets	556,416	262,104
Other assets	30,701	15,004
Total assets	2,444,042	1,716,215
Current liabilities:
Accounts payable	98,567	71,685
Accrued compensation and related expenses	19,309	13,285
Accrued expenses	97,775	69,334
Operating lease liability	82,153	53,208
Income taxes payable	2,693	2,869
Deferred revenues and other credits	16,288	11,043
Total current liabilities	466,523	222,361
Operating lease liability - non current	598,712	331,109
Long-term debt and finance lease obligations (includes VIE balances of $$571,166 and $410,790 respectively)	820,787	636,079
Deferred tax liability	5,603	2,041
Other long-term liabilities	34,078	22,215
Total liabilities	1,946,544	1,213,805
Commitments and contingencies
Temporary Equity, Carrying Amount, Attributable to Parent	62,246	0
Stockholders’ equity:
Common stock ($0.01 par value, 100,000 shares authorized; 33,992 and 33,379 shares issued, respectively)	340	334
Treasury stock (at cost; 9,405 shares and 9,405 shares, respectively)	(193,370)	(193,370)
Additional paid-in capital	164,966	155,523
Retained earnings	463,316	539,923
Total stockholders’ equity	435,252	502,410
Total liabilities, mezzanine equity, and stockholders’ equity	2,444,042	1,716,215
Long-term debt	571,166
VIE
Current assets:
Customer accounts receivable, net of allowance (includes VIE balances of $351,825 and $251,689, respectively)	351,825	251,689
Total assets	852,096	471,991
Current liabilities:
Accrued expenses	1,155	3,475
Total liabilities	723,349	421,092
Stockholders’ equity:
Long-term debt	571,166	410,790
Long-Term Debt
Current liabilities:
Secured Long-Term Debt, Noncurrent	20,841	0
Short-Term Debt
Current liabilities:
Short-term debt and finance lease obligations	1,923	937
Secured Debt, Current	147,815	0
Short-Term Debt \| VIE
Current liabilities:
Secured Debt, Current	147,815
Receivables, Fair Value Disclosure, Noncurrent
Current assets:
Receivables, Fair Value Disclosure	37,365	0
Receivables, Fair Value Disclosure, Current \| VIE
Current assets:
Receivables, Fair Value Disclosure, Current	$ 266,786	$ 0

Debt and Financing Lease Obligations

12 Months Ended

Jan. 31, 2024

Debt Disclosure [Abstract]

Debt and Financing Lease Obligations

Debt and financing lease obligations outstanding consist of the following:


	January 31,
(in thousands)	2024		2023
Revolving Credit Facility	$	160,978	$	221,000
Term Loan	108,000		—

Secured Borrowings	168,587		—
2021-A VIE Asset-backed Class B Notes	—		54,597
2021-A VIE Asset-backed Class C Notes	16,815		63,890
2022-A VIE Asset-backed Class A Notes	—		117,935
2022-A VIE Asset-backed Class B Notes	51,238		132,090
2022-A VIE Asset-backed Class C Notes	63,090		63,090
2023-A VIE Asset-backed Class A Notes	67,673		—
2023-A VIE Asset-backed Class B Notes	82,430		—
2023-A VIE Asset-backed Class C Notes	30,550		—
2024-A VIE Asset-backed Class A Notes	133,490		—
2024-A VIE Asset-backed Class B Notes	98,120		—
2024-A VIE Asset-backed Class C Notes	27,760		—
Financing lease obligations	5,315		5,226
Total debt and financing lease obligations	1,014,046		657,828
Less:
Deferred debt issuance costs and discount on debt	(23,623)		(20,812)
Current Secured Borrowing	(147,815)		—
Current finance lease obligations	(980)		(937)
Secured borrowings, non current	(20,841)		—
Long-term debt and financing lease obligations	$	820,787	$	636,079

Future maturities of debt, excluding financing lease obligations, as of January 31, 2024 are as follows:


(in thousands)
Year Ended January 31,
2025	$	—
2026	—
2027	292,121
2028	288,653
2029	259,370
Total	$	840,144

Asset-backed Notes. From time to time, we securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. In turn, the VIEs issue asset-backed notes secured by the transferred customer accounts receivables and restricted cash held by the VIEs.

Under the terms of the securitization transactions, all cash collections and other cash proceeds of the customer receivables go first to the servicer and the holders of issued notes, and then to us as the holder of non-issued notes, if any, and residual equity. We retain the servicing of the securitized portfolios and receive a monthly fee of 4.75% (annualized) based on the outstanding balance of the securitized receivables. In addition, we, rather than the VIEs, retain all credit insurance income together with certain recoveries related to credit insurance and repair service agreements on charge-offs of the securitized receivables, which are reflected as a reduction to net charge-offs on a consolidated basis.

The asset-backed notes were offered and sold to qualified institutional buyers pursuant to the exemptions from registration provided by Rule 144A under the Securities Act. If an event of default were to occur under the indenture that governs the respective asset-backed notes, the payment of the outstanding amounts may be accelerated, in which event the cash proceeds of the receivables that otherwise might be released to the residual equity holder would instead be directed entirely toward repayment of the asset-backed notes, or if the receivables are liquidated, all liquidation proceeds could be directed solely to repayment of the asset-backed notes as governed by the respective terms of the asset-backed notes. The holders of the asset-backed notes have no recourse to assets outside of the VIEs. Events of default include, but are not limited to, failure to make required payments on the asset-backed notes or specified bankruptcy-related events.

The asset-backed notes outstanding as of January 31, 2024 consisted of the following:


(dollars in thousands)
Asset-Backed Notes	Original Principal Amount		Original Net Proceeds (1)		Current Principal Amount		Issuance Date	Maturity Date	Contractual Interest Rate	Effective Interest Rate (2)
2021-A Class C Notes	$	63,890	$	63,450	$	16,815	11/23/2021	5/15/2026	4.59%	5.14%
2022-A Class B Notes	132,090		129,050		51,238		7/21/2022	12/15/2026	9.52%	10.67%
2022-A Class C Notes	63,090		43,737		63,090		11/30/2022	12/15/2026	0.00%	19.20%
2023-A Class A Notes	160,690		159,603		67,673		8/17/2023	01/17/2028	8.01%	15.87%
2023-A Class B Notes	82,430		79,958		82,430		8/17/2023	01/17/2028	10.00%	12.57%
2023-A Class C Notes	30,550		26,665		30,550		8/17/2023	01/17/2028	11.00%	12.78%
2024-A Class A Notes	133,490		132,587		133,490		1/26/2024	1/16/2029	7.05%	13.86%
2024-A Class B Notes	98,120		96,279		98,120		1/26/2024	1/16/2029	9.80%	8.28%
2024-A Class C Notes	27,760		23,689		27,760		1/26/2024	1/16/2029	10.34%	7.73%
Total	$	792,110	$	755,018	$	571,166

(1)After giving effect to debt issuance costs and discount on debt.

(2)For the year ended January 31, 2024, and inclusive of the impact of changes in timing of actual and expected cash flows.

On August 7, 2023, Conn’s, Inc., Conn’s Receivables Funding 2023-A, LLC, a newly formed special purpose entity that is indirectly owned by the Company (the “2023-A Issuer”), Conn Appliances Receivables Funding, LLC, an indirect wholly owned subsidiary of the Company (the “Depositor”), and Conn Appliances, Inc., a direct and wholly owned subsidiary of the Company (“Conn Appliances”), entered into a Note Purchase Agreement (the “2023-A Note Purchase Agreement”) with J.P. Morgan Securities LLC, Deutsche Bank Securities Inc., MUFG Securities Americas Inc., Citizens JMP Securities, LLC and Regions Securities LLC (collectively, the “2023-A Initial Purchasers”), for the sale of the Issuer’s 8.01% $160.7 million Asset Backed Fixed Rate Notes, Class A, Series 2023-A (the “Class A Notes”), 10.00% $82.4 million Asset Backed Fixed Rate Notes, Class B, Series 2023-A (the “Class B Notes”) and 11.00% $30.6 million Asset Backed Fixed Rate Notes, Class C, Series 2023-A (the “Class C Notes” and, together with the Class A Notes and the Class B Notes, the “2023-A Purchased Notes”). The 2023-A Issuer also issued the Asset Backed Notes, Class R, Series 2023-A (the “Class R Notes” and, collectively with the Purchased Notes, the “Series 2023-A Notes”). The Class R Notes do not have a principal amount or interest rate and were transferred to the Depositor on August 17, 2023 to satisfy the risk retention obligations of Conn Appliances. The Series 2023-A Notes were issued on August 17, 2023 (the “Closing Date”). The Series 2023-A Notes have not been and will not be registered under the Securities Act of 1933, as amended (the “Securities Act”) or the securities laws of any jurisdiction. The 2023-A Purchased Series Notes were sold initially to the 2023-A Initial Purchasers and then reoffered and resold only (i) to “Qualified Institutional Buyers” as defined in Rule 144A under the Securities Act (“Rule 144A”) in transactions meeting the requirements of Rule 144A or (2) solely with respect to the Class A Notes, outside the United States to non-U.S. Persons in transactions in compliance with Regulation S under the Securities Act.

On January 26, 2024, Conn’s, Inc., Conn’s Receivables Funding 2024-A, LLC, a newly formed special purpose entity that is indirectly owned by the Company (the “2024-A Issuer”), the Depositor, and Conn Appliances, entered into a Note Purchase Agreement (the “2024-A Note Purchase Agreement”) with MUFG Securities Americas Inc., Deutsche Bank Securities Inc., J.P. Morgan Securities LLC and Regions Securities LLC (collectively, the “2024-A Initial Purchasers”), for the sale of the 2024-A Issuer’s 7.05% $133.5 million Asset Backed Fixed Rate Notes, Class A, Series 2024-A (the “Class A Notes”), 9.80% $98.1 million Asset Backed Fixed Rate Notes, Class B, Series 2024-A (the “Class B Notes”) and 10.34% $27.8 million Asset Backed Fixed Rate Notes, Class C, Series 2024-A (the “Class C Notes” and, together with the Class A Notes and the Class B Notes, the “2024-A Purchased Notes”). The 2024-A Issuer will also issue the Asset Backed Notes, Class R, Series 2024-A (the “Class R Notes” and, collectively with the Purchased Notes, the “Series 2024-A Notes”). The Class R Notes will be retained by the Depositor on the Closing Date. The Class R Notes will not have a principal amount or interest rate and will be transferred to the Depositor on the Closing Date to satisfy the risk retention obligations of Conn Appliances. The Series 2024-A Notes were issued on January 26, 2024 (the “Closing Date”). The Series 2024-A Notes have not been and will not be registered under the Securities Act of 1933, as amended (the “Securities Act”) or the securities laws of any jurisdiction. The Purchased Series 2024-A Notes are being sold initially to the 2024-A Initial Purchasers and then reoffered and resold only (i) to “Qualified Institutional Buyers” as defined in Rule 144A under the Securities Act (“Rule 144A”) in transactions meeting the requirements of Rule 144A or (2) solely with respect to the Class A Notes, outside the United States to non-U.S. Persons in transactions in compliance with Regulation S under the Securities Act.

Revolving Credit Facility. On March 29, 2021, Conn’s, Inc. and certain of its subsidiaries (the “Borrowers”) entered into the Fifth Amended and Restated Loan and Security Agreement (the “Fifth Amended and Restated Loan Agreement”), with certain lenders, which provides for a $555.0 million asset-based revolving credit facility (as amended, the “Revolving Credit Facility”) under which credit availability is subject to a borrowing base and a maturity date of December 31, 2026.

The Fifth Amended and Restated Loan Agreement, among other things, permits borrowings under the Letter of Credit Subline (as defined in the Fifth Amended and Restated Loan Agreement) that exceed the cap of $40 million to $100 million, solely at the discretion of the lenders for such amounts in excess of $40 million. The obligations under the Revolving Credit Facility are secured by substantially all assets of the Company, excluding the assets of the VIEs. As of January 31, 2024, we had available borrowing capacity of $155.3 million under our Revolving Credit Facility, net of standby letters of credit issued of $25.2 million.

On November 21, 2022, we entered into Amendment No. 1 (the "Amendment") to the Fifth Amended and Restated Loan Agreement. Under the Amendment, loans under the Revolving Credit Facility bear interest, at our option, at a rate of Secured Overnight Financing Rate ("SOFR") plus a margin ranging from 2.50% to 3.25% per annum (depending on a pricing grid determined by our total leverage ratio) or the alternate base rate plus a margin ranging from 1.50% to 2.25% per annum (depending on a pricing grid determined by our total leverage ratio). The alternate base rate is a rate per annum equal to the greatest of the prime rate, the federal funds effective rate plus 0.5%, or SOFR for a 30-day interest period plus 1.0%. We also pay an unused fee on the portion of the commitments that is available for future borrowings or letters of credit at a rate ranging from 0.25% to 0.50% per annum, depending on the average outstanding balance and letters of credit of the Revolving Credit Facility in the immediately preceding quarter. The Amendment also waived testing of the interest coverage covenants beginning with the third quarter of fiscal year 2023 and continuing until the date on which the Company delivers financial statements and a compliance certificate for the fiscal quarter ending April 30, 2024 (unless earlier terminated pursuant to the terms of the Amendment).

On February 21, 2023, the Company, the Borrowers, the guarantors party thereto, JPMorgan Chase Bank, N.A., as administrative agent and collateral agent, and the required lenders party thereto entered into the second amendment (the “Second Amendment”) to the Fifth Amended and Restated Loan Agreement. The Second Amendment, among other things, permits the Company and the Borrowers to enter into the Pathlight Term Loan (as defined below) and made certain changes conforming to the Term Loan.

On December 18, 2023, the Company entered into Amendment No. 3 (the “Third Amendment”) to the Fifth Amended and Restated Loan and Security Agreement, dated as of March 29, 2021 (the “Revolving Credit Agreement”), by and among the Company, as parent and guarantor, Conn Appliances, Inc., Conn Credit I, LP and Conn Credit Corporation, Inc., as existing borrowers (the “Existing Borrowers”), and substantially concurrently with the closing of the Revolving Credit Agreement Amendment, Badcock, pursuant to a joinder, as new borrower (“New Borrower”, and together with the Existing Borrowers, collectively, “Borrowers”), certain banks and financial institutions named therein, as lenders, and JPMorgan Chase Bank, N.A., as Administrative Agent for the Lenders. The Third Amendment, among other things: (a) consents to the consummation of the transactions contemplated by the Investment Agreement; (b) extends the maturity date of the Revolving Credit Agreement to December 31, 2026; (c) provides for certain adjustments to the representations, warranties and covenants to incorporate the New Borrower into the Revolving Credit Agreement; (d) increases the existing interest rate margins by 0.50%, resulting in possible interest rate margins between (i) 3.00% and 3.75% for SOFR Rate Loans and (ii) 2.00% and 2.75% for Base Rate Loans, in each case based on the total net leverage ratio; (e) extends the termination date of the covenant relief period, which removes testing of the interest coverage covenant, to April 30, 2025; (f) provides for certain amendments to the borrowing base, including (i) modifying the inventory advance rate by removing the cap of 33.3% of revolving commitments and (ii) modifying the contract advance rate to equal the lesser of (x) 80% of net eligible contract payments and (y) 80% of the net fair market value of the owned contract portfolio; (g) provides for increased reporting requirements; (h) amends the minimum excess availability covenant to require, at all times during the term of the Revolving Credit Agreement, availability under the revolver of no less than the greater of (i) 17.5% of the borrowing base and (ii) $100.0 million; (i) replaces the minimum liquidity covenant with a springing, minimum fixed charge coverage ratio of 1.00:1.00, which shall only be tested to the extent availability under the Revolving Credit Agreement is less than 20% of the borrowing base, and testing of such covenant shall continue until the occurrence of the first fiscal-quarter end where availability as of such date has been in excess of 20% of the borrowing base for 30 consecutive days; (j) added a minimum EBITDA financial covenant; (k) increased the cap on revolver borrowings at any one time outstanding to $400.0 million with step downs beginning September 1, 2025 thereafter to $300.0 million; and (l) reduced revolver borrowing base to a $555.0 million asset-based revolving credit facility. The weighted-average interest rate on borrowings outstanding and including unused line fees under the Revolving Credit Facility was 8.8% for the year ended January 31, 2024.

The Revolving Credit Facility places restrictions on our ability to incur additional indebtedness, grant liens on assets, make distributions on equity interests, dispose of assets, make loans, pay other indebtedness, engage in mergers, and other matters. The Revolving Credit Facility restricts our ability to make dividends and distributions unless no event of default exists and a liquidity test is satisfied. Subsidiaries of the Company may pay dividends and make distributions to the Company and other obligors under the Revolving Credit Facility without restriction. We are restricted from making distributions as a result of the Revolving Credit Facility distribution and payment restrictions. The Revolving Credit Facility contains customary default provisions, which, if triggered, could result in acceleration of all amounts outstanding under the Revolving Credit Facility.

Debt Covenants. The Third Amendment waived testing of the interest coverage covenants until the date on which the Company delivers financial statements and a compliance certificate for the fiscal quarter ending April 30, 2025 (unless earlier terminated pursuant to the terms of the Amendment). After giving effect to the foregoing amendment, as of January 31, 2024, we were in compliance with the covenants in our Revolving Credit Facility.

A summary of the significant financial covenants that govern our Revolving Credit Facility compared to our actual compliance status as of January 31, 2024 is presented below:


	Actual	Required Minimum/ Maximum
Interest Coverage Ratio for the quarter must equal or exceed minimum	Not Tested	1.00:1.00
Interest Coverage Ratio for the trailing two quarters must equal or exceed minimum	Not Tested	1.50:1.00
Leverage Ratio must not exceed maximum	3.21:1.00	4.50:1.00
ABS Excluded Leverage Ratio must not exceed maximum	1.63:1.00	2.50:1.00
Capital Expenditures, net, must not exceed maximum	$70.1 million	$100.0 million

All capitalized terms in the above table are defined by the Revolving Credit Facility and may or may not agree directly to the financial statement captions in this document. The covenants are calculated quarterly, except for capital expenditures, which is calculated for a period of four consecutive fiscal quarters, as of the end of each fiscal quarter.

Pathlight Term Loan and Security Agreement. On February 21, 2023, Conn’s, Inc., as parent and guarantor, Conn Appliances, Inc., Conn Credit I, LP and Conn Credit Corporation, Inc., as borrowers (the “Borrowers”), entered into a second-lien term loan and security agreement (the “Pathlight Term Loan,” and together with the Fifth Amended and Restated Loan Agreement, the

“Senior Loan Agreements”) with Pathlight Capital LP, as administrative agent and collateral agent, and the financial institutions party thereto, as lenders (the “Lenders”). The Pathlight Term Loan provides for an aggregate commitment of $100.0 million to the Borrowers pursuant to a three-year secured term loan credit facility, which was fully drawn on February 21, 2023.

This loan was paid in full on December 18, 2023 with the proceeds from the BRF Term Loan (described below). When this loan was paid in full, we recorded a loss on extinguishment of debt of $14.2 million which included the prepayment penalty of $8.9 million and the write-off of debt issuance costs of $5.3 million.

BRF Term Loan and Security Agreement. On December 18, 2023, the Company, as parent and guarantor, and the Borrowers, entered into a second-lien term loan and security agreement with BRF Finance Co., LLC, (the “BRF Term Loan”), as administrative agent and collateral agent, and the financial institutions party thereto, as lenders. The BRF Term Loan provides for an aggregate commitment of $108.0 million to the Borrowers pursuant to a secured term loan credit facility maturing on February 20, 2027, which was fully drawn on December 18, 2023. Outstanding amounts under the BRF Term Loan will bear interest at an aggregate rate per annum equal to the Term SOFR Rate (as defined in the Term Loan), subject to a 4.80% floor, plus a margin of 8.00%. The obligations of the Borrowers under the BRF Term Loan are guaranteed by the Company and certain of the Borrowers’ subsidiaries. The Borrowers are required to make quarterly scheduled amortization payments of the BRF Term Loan prior to the maturity thereof in an amount equal to $1.35 million beginning January 2025. The BRF Term Loan is secured by liens (subject, in the case of priority, to the liens under the Revolving Credit Agreement) on substantially all of the assets of the Borrowers and their subsidiaries, subject to customary exceptions.

The Borrowers may elect to prepay all or any portion of the amounts owed under the BRF Term Loan, without a premium or penalty. The Borrowers are required to make mandatory prepayments of amounts owed under the BRF Term Loan in an amount equal to 100% of the proceeds received as a result of any of the following events, subject to certain adjustments: (i) the issuance of any equity securities by the Company that the Company contributes as additional common equity contributions to any Borrower; and (ii) the receipt by the Company, the Borrowers or any of their affiliates of any portion of the CARES Act Tax Refund Proceeds (as defined in the BRF Term Loan), subject to a cap. Voluntary and mandatory prepayments will be applied to the remaining scheduled installments of principal due in respect of the BRF Term Loan in the inverse order of maturity.

The BRF Term Loan contains customary covenants regarding the Borrowers and their subsidiaries that are generally based upon and are comparable to those contained in the Revolving Credit Agreement including, without limitation: financial covenants, such as the maintenance of a minimum interest coverage ratio, subject to a covenant relief period through the fiscal quarter ending April 30, 2025, a maximum leverage ratio, a minimum excess availability covenant and a springing, minimum fixed charge coverage ratio; and negative covenants, such as limitations on indebtedness, liens, mergers, asset transfers, certain investing activities and other matters customarily restricted in such agreements. Most of these restrictions are subject to certain minimum thresholds and exceptions. The BRF Term Loan also contains customary events of default, including, without limitation, payment defaults, material inaccuracy of representations and warranties, covenant defaults, bankruptcy and insolvency proceedings, cross-defaults to certain other agreements, and change of control.

Delayed Draw Term Loan and Security Agreement. On July 31, 2023, Conn’s, Inc., as parent and guarantor, Conn Appliances, Inc., Conn Credit I, LP and Conn Credit Corporation, Inc., as borrowers (the “Borrowers”), entered into a delayed draw term loan and security agreement (the “Delayed Draw Term Loan”) with Stephens Investments Holdings LLC (“Stephens Investments”) and Stephens Group, LLC and the other lenders party thereto from time to time (the “Lenders”), and Stephens Investments, as administrative agent. The Delayed Draw Term Loan provides for an aggregate commitment of $50.0 million, of which the total commitment is available to be funded in one or a series of borrowings until February 20, 2026, with the Delayed Draw Term Loan to mature on May 22, 2026.

Outstanding amounts under the Delayed Draw Term Loan will bear interest at an aggregate rate per annum equal to the Term SOFR Rate (as defined in the Delayed Draw Term Loan), subject to a 5.00% floor, plus a margin of 10.00%, which shall be payable monthly in arrears in cash except to the extent such payment in cash would result in a default or event of default under any of the Senior Loan Agreements, in which case such portion may be paid-in-kind and added to the outstanding principal amount of the term loans. Amounts under the Delayed Draw Term Loan that remain undrawn are subject to a commitment fee payable monthly based on the undrawn portion of the Delayed Draw Term Loan at a rate of 5.00% per annum. Furthermore, in connection with the funding of each draw under the Delayed Draw Term Loan and on the terms and subject to the conditions of the Delayed Draw Term Loan, including the Share Cap (which equals 19.99% of the shares of common stock in the Company issued and outstanding as of the date of the Delayed Draw Term Loan), the Company will issue to or as directed by the Lenders warrants to purchase a number of shares of common stock of the Company equal to 20% of the aggregate principal amount of such delayed draw term loan funded by a such Lender divided by the exercise price (as defined by the loan agreement). The obligations of the Borrowers under the Delayed Draw Term Loan are guaranteed by the Company and certain of the Borrowers’ subsidiaries. The Borrowers are not required to make any amortization or other payments (whether voluntary or mandatory) of principal under the Delayed Draw Term Loan until the maturity date. The Delayed Draw Term Loan is secured by liens

(subject, in the case of priority, to the liens under the Fifth Amendment and Restated Loan) on substantially all of the assets of the Borrowers and their subsidiaries, subject to customary exceptions.

Proceeds from borrowings made under the Delayed Draw Term Loan may be used by the Borrowers for working capital and other lawful corporate purposes. The Borrowers may elect to prepay all or any portion of the amounts owed under the Delayed Draw Term Loan, without a premium or penalty, subject to certain conditions, including pro forma compliance with a fixed charge coverage ratio test and reduction of the outstanding principal amount under the Second-Lien Loan Agreement to an amount equal to $40.0 million.

The Delayed Draw Term Loan contains customary covenants regarding the Borrowers and their subsidiaries that are generally based upon and are comparable to those contained in the Senior Loan Agreements including, without limitation: financial covenants, such as a maximum leverage ratio; and negative covenants, such as limitations on indebtedness, liens, mergers, asset transfers, certain investing activities and other matters customarily restricted in such agreements. Most of these restrictions are subject to certain minimum thresholds and exceptions and, where applicable, cushions to the Senior Loan Agreements. The Delayed Draw Term Loan also contains customary events of default, including, without limitation, payment defaults, material inaccuracy of representations and warranties, covenant defaults, bankruptcy and insolvency proceedings, cross-acceleration to the Senior Loan Agreements, cross-defaults to the warrants and certain other agreements (other than the Senior Loan Agreements as defined in the indenture), and change of control.

On December 18, 2023, the Company, entered into Amendment No. 1 (the “DDTL Amendment”) to the Delayed Draw Term Loan, by and among the Company, as parent and guarantor, the Existing Borrowers and substantially concurrently with the closing of the DDTL Amendment, Badcock, pursuant to a joinder, as new borrower, Stephens Investments Holdings LLC (“Stephens Investments”) and Stephens Group, LLC and the other lenders party thereto from time to time, and Stephens Investments, as administrative agent. The DDTL Amendment, among other things: (a) consents to the consummation of the transactions contemplated by the Investment Agreement; (b) extends the maturity date of the Term Loan Agreement to May 22, 2027; (c) provides for certain adjustments to the representations, warranties and covenants to incorporate the New Borrower into the Delayed Draw Term Loan; (d) added a minimum EBITDA financial covenant; and (e) provides for the ability of Borrowers to prepay all or any portion of the amounts owed under the Delayed Draw Term Loan, without a premium or penalty, subject to certain conditions, including demonstrating a trailing twelve-month EBITDA (on a pro forma basis) of the Company and its subsidiaries of no less than $185.0 million and a trailing six-month liquidity (on a pro forma basis) of the Company and its subsidiaries of no less than $100.0 million. In addition, the DDTL Amendment (i) obligates the Company to solicit stockholder approval to issue the maximum amount of Non-Voting Common Stock upon exercise of the maximum number of warrants thereunder, (ii) if stockholder approval is received, obligates the Company to issue warrants under the Delayed Draw Term Loan exercisable for Non-Voting Common Stock and (iii) if stockholder approval is received, clarifies that the provision of the Delayed Draw Term Loan limiting the number of shares underlying warrants issued thereunder to no more than 19.99% of the outstanding shares of Common Stock issued and outstanding as of the date of the Delayed Draw Term Loan does not apply to limit the number of shares of Non-Voting Common Stock issuable upon exercise of warrants.

Stephens Inc, and its affiliates, and The Stephens Group LLC, and its affiliates, are significant stockholders of the Company. Bob L. Martin, a member of the Company’s Board of Directors and Lead Independent Director, is an Operating Partner of The Stephens Group LLC, one of the Lenders under the Delayed Draw Term Loan; and Douglas H. Martin, a member of the Company’s Board of Directors, is a Senior Executive Vice President of Stephens Inc., an affiliate of Stephens Investments Holdings LLC, one of the Lenders under the Delayed Draw Term Loan.

Secured Borrowings. Prior to our acquisition, Badcock's strategy had been to securitize the majority of the customer accounts receivable by transferring them into separate special purpose entities. As these transfers failed sale accounting, the Company accounts for the transfers as secured borrowings. The cash collections on the receivables will amortize the borrowing until the third party debt held by the securitization vehicle is paid in full, at which time, the Company will receive cash flows related to certain residual balances. These secured borrowings are accounted for under the fair value option which are valued using Level 3 inputs. The valuation was conducted using the income approach which incorporates an estimate of projected future cash flows associated with the related customer receivables and applying a discount rate which incorporates the relevant risks associated with the related assets and the time value of money.


	As of January 31,
(in thousands)	2024		2023
Current installments of debt secured by accounts receivable	$	147,815	$	—
Non-current installments of debt secured by accounts receivable	20,772		—
Total debt secured by accounts receivable, net	$	168,587	$	—

During the year ended January 31, 2024, the Company recognized interest expense related to the secured borrowings of $3.5 million. The Company had no secured borrowings during or for the year ended January 31, 2023.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Subparagraph (h)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(c))
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480678/235-10-S99-1

Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef
-Topic 470
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org//470/tableOfContent

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Subparagraph (g)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1B
-Subparagraph (i)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1B

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1C
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1C

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1C
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1C

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1C
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1C

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1E
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1E

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1I
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1I
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1I
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

+ Details

Defined Contribution Plan	12 Months Ended
Defined Contribution Plan	Jan. 31, 2024
Retirement Benefits [Abstract]
Defined Contribution Plan	Defined Contribution Plan We have established a defined contribution 401(k) plan for eligible employees. Employees may contribute up to 50% of their eligible pretax compensation to the plan and we match 100% of the first 3% of the employees’ contributions and an additional 50% of the next 2% of the employees’ contributions. At our option, we may make supplemental contributions to the plan, but have not made such supplemental contributions in the past four years. The matching contributions made by us totaled $2.1 million, $1.6 million and $2.2 million during the years ended January 31, 2024, 2023 and 2022, respectively.

- Definition

The entire disclosure for retirement benefits.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 70
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480794/715-70-50-1

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 55
-Paragraph 17
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480482/715-20-55-17

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)(iv)(03)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)(i)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (q)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (l)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org//715/tableOfContent

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)(iii)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (o)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (p)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (r)(1)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (r)(2)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480506/715-20-50-1

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 20
-Name Accounting Standards Codification
-Section S99
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480126/715-20-S99-2

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 715
-SubTopic 60
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147480266/715-60-50-3

+ Details

Charges and Credits (Details) - USD ($) $ in Thousands	12 Months Ended
Charges and Credits (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Restructuring Cost and Reserve [Line Items]
Gain (Loss) on Contract Termination		$ 896	$ 0
Professional Fees	$ 18,372	0	0
Employee severance	0	8,006	0
Excess import freight costs	0	0	2,677
Loss on asset disposal	0	7,250	0
Charges and credits	17,565	$ 14,360	$ 2,677
Lease modification	3,147
Asset Impairment Charges	$ 2,340

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Customer Accounts Receivable - Account Receivable, Allowance for Credit Loss (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Receivables [Abstract]
Customer accounts receivable - current	$ 509,975	$ 517,611
Allowance for credit losses for customer accounts receivable - current	(90,970)	(95,928)
Customer accounts receivable, net of allowances	419,005	421,683
Customer accounts receivable - non current	453,339	477,301
Allowance for credit losses for customer accounts receivable - non current	(88,343)	(88,247)
Long-term portion of customer accounts receivable, net of allowances	364,996	389,054
Total customer accounts receivable, net	$ 784,001	$ 810,737

Customer Accounts Receivable - Narrative (Details) $ in Millions	12 Months Ended
	Jan. 31, 2024 USD ($)
Receivables [Abstract]
Financing Receivable, Allowance for Credit Loss, Writeoff	$ 10.0
Restructured accounts	$ 76.8

Debt and Financing Lease Obligations - Schedule of Debt and Financing Lease Obligations (Details) - USD ($)	Jan. 31, 2024	Dec. 18, 2023	Jul. 31, 2023	Feb. 21, 2023	Jan. 31, 2023	Mar. 29, 2021
Debt Instrument [Line Items]
Current Principal Amount	$ 840,144,000
Long-term debt	571,166,000
Financing lease obligations	5,315,000				$ 5,226,000
Total debt and financing lease obligations	1,014,046,000				657,828,000
Deferred debt issuance costs and discount on debt	(23,623,000)				(20,812,000)
Transfers Accounted for as Secured Borrowings, Associated Liabilities, Carrying Amount	168,587,000
Current finance lease obligations	(980,000)				(937,000)
Long-term debt and financing lease obligations	820,787,000				636,079,000
Short-Term Debt
Debt Instrument [Line Items]
Secured Debt, Current	(147,815,000)				0
VIE
Debt Instrument [Line Items]
Long-term debt	571,166,000				410,790,000
Deferred debt issuance costs and discount on debt	(23,623,000)				(20,812,000)
VIE \| Short-Term Debt
Debt Instrument [Line Items]
Secured Debt, Current	(147,815,000)
2022-A VIE Asset-backed Class C Notes
Debt Instrument [Line Items]
Long-term debt	63,090,000
2023-A VIE Asset-Backed Class A Notes
Debt Instrument [Line Items]
Long-term debt	67,673,000
2023-A VIE Asset-Backed Class B Notes
Debt Instrument [Line Items]
Long-term debt	82,430,000
2023-A VIE Asset-Backed Class C Notes
Debt Instrument [Line Items]
Long-term debt	30,550,000
2024-A VIE Asset-Backed Class A Notes
Debt Instrument [Line Items]
Long-term debt	133,490,000
2024-A VIE Asset-Backed Class B Notes
Debt Instrument [Line Items]
Long-term debt	98,120,000
2024-A VIE Asset-Backed Class C Notes
Debt Instrument [Line Items]
Long-term debt	27,760,000
2021-A VIE Asset-backed Class C Notes [Member]
Debt Instrument [Line Items]
Long-term debt	16,815,000
2022-A VIE Asset-backed Class B Notes
Debt Instrument [Line Items]
Long-term debt	51,238,000
Secured debt
Debt Instrument [Line Items]
Long-term debt	571,200,000
Secured debt \| 2022-A VIE Asset-backed Class C Notes
Debt Instrument [Line Items]
Current Principal Amount	63,090,000				63,090,000
Secured debt \| 2023-A VIE Asset-Backed Class A Notes
Debt Instrument [Line Items]
Current Principal Amount	67,673,000
Secured debt \| 2023-A VIE Asset-Backed Class B Notes
Debt Instrument [Line Items]
Current Principal Amount	82,430,000
Secured debt \| 2023-A VIE Asset-Backed Class C Notes
Debt Instrument [Line Items]
Current Principal Amount	30,550,000
Secured debt \| 2024-A VIE Asset-Backed Class A Notes
Debt Instrument [Line Items]
Current Principal Amount	133,490,000
Secured debt \| 2024-A VIE Asset-Backed Class B Notes
Debt Instrument [Line Items]
Current Principal Amount	98,120,000
Secured debt \| 2024-A VIE Asset-Backed Class C Notes
Debt Instrument [Line Items]
Current Principal Amount	27,760,000
Secured debt \| 2021-A VIE Asset-backed Class B Notes [Member]
Debt Instrument [Line Items]
Current Principal Amount	0				54,597,000
Secured debt \| 2021-A VIE Asset-backed Class C Notes [Member]
Debt Instrument [Line Items]
Current Principal Amount	16,815,000				63,890,000
Secured debt \| 2022-A VIE Asset-backed Class B Notes
Debt Instrument [Line Items]
Current Principal Amount	51,238,000				132,090,000
Secured debt \| 2022-A VIE Asset-Backed Class A Notes
Debt Instrument [Line Items]
Current Principal Amount	0				117,935,000
Long-Term Debt
Debt Instrument [Line Items]
Secured Long-Term Debt, Noncurrent	(20,841,000)				0
Revolving Credit Facility
Debt Instrument [Line Items]
Deferred debt issuance costs and discount on debt	(8,600,000)				(5,400,000)
Revolving Credit Facility \| Revolving Credit Facility
Debt Instrument [Line Items]
Current Principal Amount	160,978,000				$ 221,000,000
Line of Credit Facility, Maximum Borrowing Capacity		$ 555,000,000				$ 555
Term Loan [Member] \| Revolving Credit Facility
Debt Instrument [Line Items]
Long-term debt	$ 108,000,000
Line of Credit Facility, Maximum Borrowing Capacity		$ 108,000,000		$ 100,000,000
Delayed Draw Term Loan [Member] \| Revolving Credit Facility
Debt Instrument [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity			$ 50,000,000

Finance Charges and Other Revenues (Tables)

12 Months Ended

Jan. 31, 2024

Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]

Summary of finance charges and other revenues

Finance charges and other revenues consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Interest income and fees	$	229,170	$	244,137	$	259,422
Insurance income	23,614		20,681		24,270
Other revenues	6,568		1,119		950
Total finance charges and other revenues	$	259,352	$	265,937	$	284,642

Customer Accounts Receivable under Fair Value Option - Fair Value Option (Details) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022	Dec. 18, 2023
Fair Value, Option, Quantitative Disclosures [Line Items]
Change in fair value of accounts receivable		$ 4,773	$ 0	$ 0
Accounts Receivable accounted for under Fair Value, net charge-offs, recoveries, and provision for bad debt		5,800
Assets, Fair Value Adjustment			0
Accounts Receivable, Fair Value Adjustment, Noncurrent			0
Accounts Receivable, Fair Value Disclosure			0
Increase (Decrease) in Accounts Receivable		(165,587)	$ (90,465)	(62,543)
Receivables, Fair Value Disclosure, Non-Consolidated Securitization Vehicle	$ 173,600	173,600
Par Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Accounts Receivable, Fair Value Disclosure	408,098	408,098			$ 405,875
Fair Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Accounts Receivable, Fair Value Disclosure	304,186	$ 304,186			$ 306,737
Assets, Fair Value Adjustment	$ 4,773
Measurement Input, Discount Rate \| Minimum
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Discount Rate	34.00%	34.00%	34.00%
Fair Value Option, Key Input, Default Rate	1.04%	1.04%
Measurement Input, Discount Rate \| Maximum
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Discount Rate	40.00%	40.00%	40.00%
Measurement Input, Discount Rate \| Weighted Average
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Default Rate	17.42%	17.42%	16.41%
Fair Value Option, Key Input, Prepayment Rate	5.12%	5.12%	4.93%
Measurement Input, Default Rate \| Minimum
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Default Rate			1.04%
Measurement Input, Default Rate \| Maximum
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Default Rate	100.00%	100.00%	100.00%
Measurement Input, Default Rate \| Weighted Average
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Default Rate	35.59%	35.59%	35.73%
Weighted Average \| Minimum
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Default Rate	0.00%	0.00%	0.00%
Weighted Average \| Maximum
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value Option, Key Input, Default Rate	8.00%	8.00%	8.00%
Asset-Backed Securities, Securitized Loans and Receivables
Fair Value, Option, Quantitative Disclosures [Line Items]
Accounts Receivable, Fair Value Disclosure, Current, Gross	$ 357,776	$ 357,776
Assets, Fair Value Adjustment	(90,954)	(90,954)
Accounts Receivable, Fair Value Disclosure, Current, Net	266,822	266,822
Accounts Receivable, Fair Value Disclosure, Noncurrent, Gross	50,322	50,322
Accounts Receivable, Fair Value Adjustment, Noncurrent	(12,958)	(12,958)
Accounts Receivable, Fair Value Disclosure, Noncurrent, Net	37,364	37,364
Accounts Receivable, Fair Value Disclosure	304,186	304,186
Trade Accounts Receivable
Fair Value, Option, Quantitative Disclosures [Line Items]
Accounts Receivable, Fair Value Disclosure, Current, Gross			$ 0
Accounts Receivable, Fair Value Disclosure, Current, Net			0
Accounts Receivable, Fair Value Disclosure, Noncurrent, Gross			0
Accounts Receivable, Fair Value Disclosure, Noncurrent, Net			0
Accounts Receivable, Fair Value Disclosure	124,600	124,600
Origination of New Loans [Domain] \| Par Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Increase (Decrease) in Accounts Receivable	(35,207)
Origination of New Loans [Domain] \| Fair Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Assets, Fair Value Adjustment	(35,207)
Finance Charges
Fair Value, Option, Quantitative Disclosures [Line Items]
Assets, Fair Value Adjustment	4,773		0
Fair Value, Net Asset (Liability)	7,392	$ 7,392		$ 0
Increase (Decrease) in Accounts Receivable	(12,165)		$ 0
Finance Charges \| Par Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Increase (Decrease) in Accounts Receivable	(12,165)
Finance Charges \| Fair Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Assets, Fair Value Adjustment	(12,165)
Cash Collected on Portfolio During Period \| Par Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Increase (Decrease) in Accounts Receivable	(39,387)
Cash Collected on Portfolio During Period \| Fair Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Assets, Fair Value Adjustment	(39,611)
Balances Charged Off
Fair Value, Option, Quantitative Disclosures [Line Items]
Increase (Decrease) in Accounts Receivable	(5,800)
Balances Charged Off \| Par Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Increase (Decrease) in Accounts Receivable	(5,762)
Balances Charged Off \| Fair Value
Fair Value, Option, Quantitative Disclosures [Line Items]
Assets, Fair Value Adjustment	$ (5,539)

Variable Interest Entities (Tables)

12 Months Ended

Jan. 31, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Variable Interest Entities

The following table presents the assets and liabilities held by the VIEs (for legal purposes, the assets and liabilities of the VIEs will remain distinct from Conn’s, Inc.):


(in thousands)	January 31, 2024		January 31, 2023
Assets:
Restricted cash	$	49,940	$	38,727
Customer accounts receivable:
Customer accounts receivable	715,176		506,811
Restructured accounts	73,205		46,626
Allowance for credit losses	(136,821)		(105,982)
Allowance for no-interest option credit programs	(15,505)		(9,340)
Deferred fees and origination costs	(7,530)		(4,851)
Total customer accounts receivable, net	628,525		433,264
Customer accounts receivable under fair value option	173,631		—
Due from Conn's, Inc., net	44,103		—
Total assets	$	852,096	$	471,991
Liabilities:
Accrued expenses	$	1,155	$	3,475
Other liabilities	5,995		4,578
Due to Conn’s, Inc., net	—		2,249
Secured borrowings - current	147,815		—

Long-term debt:
Secured borrowings - non-current	20,841		—
2021-A Class B Notes	—		54,597
2021-A Class C Notes	16,815		63,890
2022-A Class A Notes	—		117,935
2022-A Class B Notes	51,238		132,090
2022-A Class C Notes	63,090		63,090
2023-A Class A Notes	67,673		—
2023-A Class B Notes	82,430		—
2023-A Class C Notes	30,550		—
2024-A Class A Notes	133,490		—
2024-A Class B Notes	98,120		—
2024-A Class C Notes	27,760		—
	739,822		431,602
Less deferred debt issuance costs	(23,623)		(20,812)
Total debt	716,199		410,790
Total liabilities	$	723,349	$	421,092

- Definition

Tabular disclosure of the significant judgments and assumptions made in determining whether a variable interest (as defined) held by the entity requires the variable interest entity (VIE) (as defined) to be consolidated and (or) disclose information about its involvement with the VIE, individually or in aggregate (as applicable); the nature of restrictions, if any, on the consolidated VIE's assets and on the settlement of its liabilities reported by an entity in its statement of financial position, including the carrying amounts of such assets and liabilities; the nature of, and changes in, the risks associated with involvement in the VIE; how involvement with the VIE affects the entity's financial position, financial performance, and cash flows; the lack of recourse if creditors (or beneficial interest holders) of the consolidated VIE have no recourse to the general credit of the primary beneficiary (if applicable); the terms of arrangements, giving consideration to both explicit arrangements and implicit variable interests, if any, that could require the entity to provide financial support to the VIE, including events or circumstances that could expose the entity to a loss; the methodology used by the entity for determining whether or not it is the primary beneficiary of the variable interest entity; the significant factors considered and judgments made in determining that the power to direct the activities of a VIE that most significantly impact the VIE's economic performance are shared (as defined); the carrying amounts and classification of assets and liabilities of the VIE included in the statement of financial position; the entity's maximum exposure to loss, if any, as a result of its involvement with the VIE, including how the maximum exposure is determined and significant sources of the entity's exposure to the VIE; a comparison of the carrying amounts of the assets and liabilities and the entity's maximum exposure to loss; information about any liquidity arrangements, guarantees, and (or) other commitments by third parties that may affect the fair value or risk of the entity's variable interest in the VIE; whether or not the entity has provided financial support or other support (explicitly or implicitly) to the VIE that it was not previously contractually required to provide or whether the entity intends to provide that support, including the type and amount of the support and the primary reasons for providing the support; and supplemental information the entity determines necessary to provide.

+ References + Details

Stock-Based Compensation (Tables)

12 Months Ended

Jan. 31, 2024

Share-Based Payment Arrangement [Abstract]

Schedule of share-based compensation expense

Total stock-based compensation expense, recognized primarily in SG&A, from stock-based compensation consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Stock options	$	—	$	208	$	1,608
RSUs and PSUs	10,028		10,392		7,038
Employee stock purchase plan	230		372		269
Accelerated RSU expense charged to severance	—		5,736		—
Total stock-based compensation expense	$	10,258	$	16,708	$	8,915

Summary of incentive stock option plan activity

The following table summarizes the activity for outstanding stock options:


	Shares Under Option	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life
Outstanding, January 31, 2023	600,000	$	30.12
Granted	—	$	—
Exercised	—	$	—
Forfeited and expired	—	$	—
Outstanding, January 31, 2024	600,000	$	30.12	4.0
Vested and expected to vest, January 31, 2024	600,000	$	30.12	4.0
Exercisable, January 31, 2024	600,000	$	30.12	4.0

Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions

The weighted-average assumptions used in the Monte Carlo valuations are as follows:


	Year Ended January 31,
	2024	2023
Expected stock price volatility	73.0%	78.0%-80.0%
Risk-free interest rate	3.75%	1.39%-2.58%
Expected life (in years)	3.0	2.8 - 3.0

Summary of the restricted stock units granted under the Omnibus Incentive Plan activity

The following table summarizes the activity for RSUs and PSUs:


	Time-Based RSUs			Performance-Based RSUs
	Number of Units	Weighted-Average Grant Date Fair Value		Number of Units	Weighted-Average Grant Date Fair Value		Total Number of Units
Balance, January 31, 2023	1,233,640	$	14.94	504,718	$	20.68	1,738,358
Granted	1,624,518	$	6.29	174,290	$	13.49	1,798,808
Vested and converted to common stock	(675,299)	$	13.53	—	$	—	(675,299)
Forfeited	(272,510)	$	11.24	(298,768)	$	12.47	(571,278)
Balance, January 31, 2024	1,910,349	$	8.61	380,240	$	23.83	2,290,589

Summary of Significant Accounting Policies - Customer Accounts Receivable (Details) $ in Millions	12 Months Ended
	Jan. 31, 2024 USD ($)
Accounting Policies [Abstract]
Delinquent accounts charged-off (more than)	209 days
Receivables, Fair Value Disclosure	$ 304.2
Receivables, Fair Value Disclosure, Non-Consolidated Securitization Vehicle	$ 173.6

Significant Vendors

12 Months Ended

Jan. 31, 2024

Significant Vendors [Abstract]

Significant Vendors

As shown in the table below, a significant portion of our merchandise purchases were made from six vendors:


	Year Ended January 31,
	2024		2023		2022
Vendor A	31.3	%	31.6	%	31.5	%
Vendor B	18.5		17.4		21.1
Vendor C	11.1		11.0		11.0
Vendor D	2.6		4.2		5.0
Vendor E	2.3		2.7		2.5
Vendor F	2.1		2.5		2.2
Top six vendors combined	67.9	%	69.4	%	73.3	%

The vendors shown above represent the top six vendors with the highest dollar volume in each period shown. The same vendor may not necessarily be represented in all periods presented.

Debt and Financing Lease Obligations - Maturities of Long-term Debt (Details) - USD ($) $ in Thousands	Dec. 18, 2023	Jan. 31, 2024
Debt Disclosure [Abstract]
2025		$ 0
2026		0
2027		292,121
2028		288,653
2029		259,370
Total		$ 840,144
Debt Instrument, Interest Rate, Increase (Decrease)	0.50%

Income Taxes - Changes in Balance of Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Balance at February 1	$ (10,642)	$ (9,323)	$ (9,853)
Decreases related to prior year tax positions	1,210	0	982
Increases related to current year tax positions	0	(1,319)	(452)
Unrecognized Tax Benefits, Reduction Resulting from Lapse of Applicable Statute of Limitations	4,581
Balance at January 31	(6,552)	(10,642)	(9,323)
Increases related to current year tax positions	(1,701)
Unrecognized tax benefits that if recognized would affect the annual effective tax rate	1,700	$ 4,600	$ 4,600
Unrecognized Tax Benefits, Potential Reduction Resulting from Lapse of Applicable Statute of Limitations	$ 800

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Restricted cash	$ 52,050	$ 40,837
Customer accounts receivable, net of allowance	419,005	421,683
Long-term customer accounts receivable, net	364,996	$ 389,054
Long-term debt	$ 571,166
Preferred stock, par value (in dollars per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	1,000,000	1,000,000
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, shares issued (in shares)	33,992,000	33,379,000
Treasury stock (in shares)	$ 435,252	$ 502,410
Preferred Stock, Value, Issued	$ 62,200
Treasury Stock
Common stock, shares outstanding (in shares)	9,405,000	9,405,000
Treasury stock (in shares)	$ (193,370)	$ (193,370)
VIE
Customer accounts receivable, net of allowance	351,825	251,689
Long-term debt	571,166	410,790
Variable Interest Entity
Long-term customer accounts receivable, net	$ 276,700	$ 181,575

Summary of Significant Accounting Policies - Interest Income on Customer Accounts Receivable (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Accounts, Notes, Loans and Financing Receivable [Line Items]
No-interest option program period	12 months
Receivables in non-accrual status	$ 8,900	$ 7,900
Receivables past due	81,700	92,200
Total customer accounts receivable, net	784,001	810,737
Past Due less than 60 Days
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total customer accounts receivable, net	8,100	7,100
Customer Accounts Receivable
Accounts, Notes, Loans and Financing Receivable [Line Items]
Other liabilities	$ 7,800	$ 8,100

Segment Information - Financial Information by Segment (Details) - USD ($) $ in Thousands		12 Months Ended
	Dec. 18, 2023	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Revenues:
Total net sales		$ 978,331	$ 1,076,590	$ 1,305,389
Finance charges and other revenues		259,352	265,937	284,642
Total revenues		1,237,683	1,342,527	1,590,031
Costs and expenses:
Cost of goods sold		629,688	710,234	825,987
Selling, general and administrative expense		561,628	526,212	544,490
Provision for bad debts		154,080	121,193	48,184
Charges and credits		17,565	14,360	2,677
Total costs and expenses		1,362,961	1,371,999	1,421,338
Operating loss		(125,278)	(29,472)	168,693
Interest expense		81,707	36,891	25,758
Gain (Loss) on Extinguishment of Debt	$ (14,200)	(14,221)	0	(1,218)
(Loss) income before income taxes		(116,349)	(66,363)	141,717
Segment, Expenditure, Addition to Long-Lived Assets		41,776	81,881	46,010
Depreciation expense		50,417	46,275	45,449
Total assets		2,444,042	1,716,215	1,754,466
Allocation of overhead by operating segments		32,500	31,700	40,600
Gain from bargain purchase		(104,857)	0	0
Retail
Revenues:
Total net sales		985,159	1,076,590	1,305,389
Finance charges and other revenues		3,409	1,119	949
Total revenues		988,568	1,077,709	1,306,338
Costs and expenses:
Cost of goods sold		631,604	710,234	825,987
Selling, general and administrative expense		431,887	391,393	399,393
Provision for bad debts		540	896	479
Charges and credits		17,565	14,360	2,677
Total costs and expenses		1,081,596	1,116,883	1,228,536
Operating loss		(93,028)	(39,174)	77,802
Interest expense		45	0	0
Gain (Loss) on Extinguishment of Debt		0		0
(Loss) income before income taxes		11,784	(39,174)	77,802
Segment, Expenditure, Addition to Long-Lived Assets		38,698	80,942	44,618
Depreciation expense		46,309	44,304	43,728
Total assets		594,865	537,332	671,920
Retail \| Consolidation, Eliminations [Member]
Revenues:
Total revenues		25,000	26,300	28,300
Credit
Revenues:
Total net sales		0	0	0
Finance charges and other revenues		257,193	264,818	283,693
Total revenues		257,193	264,818	283,693
Costs and expenses:
Cost of goods sold		4,377	0	0
Selling, general and administrative expense		130,741	134,819	145,097
Provision for bad debts		153,540	120,297	47,705
Charges and credits		0	0	0
Total costs and expenses		288,658	255,116	192,802
Operating loss		(31,465)	9,702	90,891
Interest expense		81,662	36,891	25,758
Gain (Loss) on Extinguishment of Debt		(14,221)		(1,218)
(Loss) income before income taxes		(127,348)	(27,189)	63,915
Segment, Expenditure, Addition to Long-Lived Assets		3,078	939	1,392
Depreciation expense		4,108	1,971	1,721
Total assets		1,849,177	1,178,883	1,082,546
Eliminations
Revenues:
Total net sales		(6,828)
Finance charges and other revenues		(1,250)
Total revenues		(8,078)
Costs and expenses:
Cost of goods sold		(6,293)
Selling, general and administrative expense		(1,000)
Provision for bad debts		0
Charges and credits		0
Total costs and expenses		(7,293)
Operating loss		(785)
Interest expense		0
Gain (Loss) on Extinguishment of Debt		0
(Loss) income before income taxes		(785)
Segment, Expenditure, Addition to Long-Lived Assets		0
Depreciation expense		0
Total assets		0
Gain from bargain purchase		0
Furniture and mattress
Revenues:
Total net sales		350,321	340,325	411,167
Furniture and mattress \| Retail
Revenues:
Total net sales		352,375	340,325	411,167
Furniture and mattress \| Credit
Revenues:
Total net sales		0	0	0
Furniture and mattress \| Eliminations
Revenues:
Total net sales		(2,054)
Home appliance
Revenues:
Total net sales		336,620	430,250	500,051
Home appliance \| Retail
Revenues:
Total net sales		338,725	430,250	500,051
Home appliance \| Credit
Revenues:
Total net sales		0	0	0
Home appliance \| Eliminations
Revenues:
Total net sales		(2,105)
Consumer electronics
Revenues:
Total net sales		108,991	139,868	191,234
Consumer electronics \| Retail
Revenues:
Total net sales		110,571	139,868	191,234
Consumer electronics \| Credit
Revenues:
Total net sales		0	0	0
Consumer electronics \| Eliminations
Revenues:
Total net sales		(1,580)
Computers
Revenues:
Total net sales		36,710	37,547	66,707
Computers \| Retail
Revenues:
Total net sales		37,737	37,547	66,707
Computers \| Credit
Revenues:
Total net sales		0	0	0
Computers \| Eliminations
Revenues:
Total net sales		(1,027)
Other
Revenues:
Total net sales		64,188	38,610	36,386
Other \| Retail
Revenues:
Total net sales		64,250	38,610	36,386
Other \| Credit
Revenues:
Total net sales		0	0	0
Other \| Eliminations
Revenues:
Total net sales		(62)
Product sales
Revenues:
Total net sales		896,830	986,600	1,205,545
Product sales \| Retail
Revenues:
Total net sales		903,658	986,600	1,205,545
Product sales \| Credit
Revenues:
Total net sales		0	0	0
Product sales \| Eliminations
Revenues:
Total net sales		(6,828)
Repair service agreement commissions
Revenues:
Total net sales		72,738	80,446	89,101
Repair service agreement commissions \| Retail
Revenues:
Total net sales		72,738	80,446	89,101
Repair service agreement commissions \| Credit
Revenues:
Total net sales		0	0	0
Repair service agreement commissions \| Eliminations
Revenues:
Total net sales		0
Service revenues
Revenues:
Total net sales		8,763	9,544	10,743
Service revenues \| Retail
Revenues:
Total net sales		8,763	9,544	10,743
Service revenues \| Credit
Revenues:
Total net sales		0	$ 0	$ 0
Service revenues \| Eliminations
Revenues:
Total net sales		$ 0

Customer Accounts Receivable - Schedule of Customer Accounts Receivable (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Accounts Receivable, Noncurrent, Past Due [Line Items]
Customer accounts receivable	$ 992,346	$ 1,025,364
Deferred fees and origination costs, net	(11,283)	(11,699)
Allowance for no-interest option credit programs	(18,224)	(18,753)
Allowance for uncollectible interest and fees	(18,488)	(20,007)
Carrying value of customer accounts receivable	944,351	974,905
Allowance for credit losses	(160,825)	(164,168)
Carrying value of customer accounts receivable, net of allowance	784,001	810,737
Short-term portion of customer accounts receivable, net	(419,005)	(421,683)
Long-term customer accounts receivable, net	364,996	389,054
Re-aged customer accounts receivable	177,500	160,900
Restructured customer accounts receivable	76,800
Interest Receivable	27,100	27,500
Interest receivable outstanding net of allowance for uncollectible interest	8,600	7,500
2024	38,592
2023	552,420
2022	250,436
2021	90,895
Prior	$ 12,008
% of Total	100.00%
Financing Receivable Charge-off, Year One, Originated, Current Fiscal Year	$ 0
Financing Receivable, Charge-off, Year Three, Originated, Two Years before Current Fiscal Year	82,335
Financing Receivable, Charge-off, Year Four, Originated, Three Years before Current Fiscal Year	61,629
Financing Receivable Charge-off, Originated Four or More Years before Latest Fiscal Year	23,217
Financing Receivable, Charge-off, Carrying Value	185,379
Allowance for Doubtful Accounts Receivable	179,313	184,175	$ 209,020	$ 298,037
Other Accounts Receivables	475
Restructured Accounts
Accounts Receivable, Noncurrent, Past Due [Line Items]
Financing Receivable Charge-off, Year Two, Originated, Fiscal Year before Current Fiscal Year	18,198
Allowance for Doubtful Accounts Receivable	37,074	33,596	$ 43,976	$ 78,298
Current
Accounts Receivable, Noncurrent, Past Due [Line Items]
Carrying value of customer accounts receivable	639,466
2024	38,592
2023	404,424
2022	148,846
2021	44,528
Prior	$ 3,076
% of Total	67.70%
Past Due
Accounts Receivable, Noncurrent, Past Due [Line Items]
Total amount of customer receivables past due one day or greater	$ 304,900	$ 290,400
1-30
Accounts Receivable, Noncurrent, Past Due [Line Items]
Carrying value of customer accounts receivable	142,310
2024	0
2023	73,894
2022	46,019
2021	19,466
Prior	$ 2,931
% of Total	15.10%
31-60
Accounts Receivable, Noncurrent, Past Due [Line Items]
Carrying value of customer accounts receivable	$ 47,300
2024	0
2023	23,401
2022	15,426
2021	7,132
Prior	$ 1,341
% of Total	5.00%
61-90
Accounts Receivable, Noncurrent, Past Due [Line Items]
Carrying value of customer accounts receivable	$ 33,142
2024	0
2023	15,846
2022	11,045
2021	5,251
Prior	$ 1,000
% of Total	3.50%
91+
Accounts Receivable, Noncurrent, Past Due [Line Items]
Carrying value of customer accounts receivable	$ 82,133
2024	0
2023	34,855
2022	29,100
2021	14,518
Prior	$ 3,660
% of Total	8.70%

Income Taxes

12 Months Ended

Jan. 31, 2024

Income Tax Disclosure [Abstract]

Income Taxes

Deferred tax assets and liabilities consisted of the following:


	January 31,
(in thousands)	2024		2023
Deferred tax assets:
Deferred revenue	$	—	$	579
Capitalized costs	1,771		—
Customer accounts receivable	23,583		—

Indirect tax reserve	4,935		3,393
Inventories	—		2,354
Lease liability	153,494		70,869
Stock-based compensation	4,118		4,009
Net operating loss carryforwards	8,670		11,122
Other	5,242		3,030
Total deferred tax assets	201,813		95,356
Valuation allowance	(25,219)		(6,584)
Total deferred tax assets, net of allowance	176,594		88,772

Deferred tax liabilities:
Allowance for credit losses	—		(13,217)
Inventory	(18,824)		—
Right-of-use asset	(125,441)		(58,895)
Vendor prepayments	(3,088)		(1,961)
Sales tax receivable	(3,445)		(3,718)
Property and equipment	(30,845)		(12,985)
Other	(554)		(37)
Total deferred tax liabilities	(182,197)		(90,813)
Net deferred tax liability	$	(5,603)	$	(2,041)

As of January 31, 2024, the Company had tax-effected federal and state net operating loss carryforwards of $8.7 million. Our federal net operating loss may be carried forward indefinitely, while our state net operating loss carryforwards begin to expire starting with fiscal year 2030. During the period, an ownership change occurred for tax purposes whereby future utilization of a significant portion of our current net operating loss carryforwards and net unrealized built-in losses are expected to be limited to $2.7 million a year.

In assessing the recoverability of its deferred tax assets, the Company evaluates the available objective positive and negative evidence to estimate whether it is more likely than not that sufficient future taxable income will be generated to permit use of existing deferred tax assets in each taxpaying jurisdiction. For any deferred tax asset in excess of the amount for which it is more likely than not that the Company will realize a benefit, the Company establishes a valuation allowance. A valuation allowance is a non-cash charge and does not limit the Company's ability to utilize its deferred tax assets, including its ability to utilize tax loss and credit carryforward amounts, against future taxable income.

The Company assessed all available positive and negative evidence to estimate whether sufficient future taxable income will be generated to permit use of existing deferred tax assets in each taxpaying jurisdiction. On the basis of this evaluation, as of January 31, 2024, a valuation allowance of $25.2 million was recorded against the Company's net federal and state deferred tax assets as it is not more likely than not that these assets would be realized. A valuation allowance of $6.6 million was recorded as of January 31, 2023.

Provision (benefit) for income taxes consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Current:
Federal	$	(12,702)	$	(2,607)	$	13,428
State	842		845		3,285
Total current	(11,860)		(1,762)		16,713
Deferred:
Federal	(25,009)		(5,974)		14,726
State	(2,587)		665		2,073
Total deferred	(27,596)		(5,309)		16,799
(Benefit) provision for income taxes	$	(39,456)	$	(7,071)	$	33,512

A reconciliation of the provision (benefit) for income taxes at the U.S. federal statutory tax rate and the total tax provision for each of the periods presented in the statements of operations follows:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Income tax (benefit) provision at U.S. federal statutory rate	$	(24,434)	$	(13,936)	$	29,761
State income taxes, net of federal benefit	(2,121)		396		3,782
Bargain purchase gain	(22,020)		—		—

Provision to return adjustments	(1,841)		(1,401)		—
Recognition of uncertain tax benefit	(6,100)		—		—
Interest on tax	(3,342)		—		—
Employee benefits	1,737		2,193		419
Change in valuation allowance	18,635		6,584		—
Other tax	30		(907)		(450)
(Benefit) provision for income taxes	$	(39,456)	$	(7,071)	$	33,512

Federal tax returns for fiscal years subsequent to January 31, 2020, remain subject to examination. Generally, state tax returns for fiscal years subsequent to January 31, 2020 remain subject to examination.

Changes in the balance of unrecognized tax benefits, excluding interest and penalties on uncertain tax positions, were as follows:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Balance at February 1	$	(10,642)	$	(9,323)	$	(9,853)
Increases related to prior year tax positions	(1,701)		—		—
Decreases related to prior year tax positions	1,210		—		982
Increases related to current year tax positions	—		(1,319)		(452)
Lapse of statute	4,581		—		—
Balance at January 31	$	(6,552)	$	(10,642)	$	(9,323)

As of January 31, 2024, 2023 and 2022 there are $1.7 million, $4.6 million, and $4.6 million, respectively of unrecognized tax benefits that, if recognized, would favorably affect the Company’s annual effective tax rate.

The Company recognizes interest and penalties related to unrecognized tax benefits in its provision for income taxes. During the years ended January 31, 2024, the Company recognized a net benefit of $1.5 million related to interest and penalties. For the year ended January 31, 2023 and 2022, the Company recognized a net provision related to interest and penalties of approximately $0.3 million and $0.6 million, respectively.

It is reasonably possible that the Company may recognize a tax benefit of approximately $0.8 million within the next 12 months regarding the deductibility of compensation due to the lapse of the applicable statute of limitations. That recognition would result in a decrease of the Company's unrecognized tax benefit of $0.8 million.

Debt Disclosure [Text Block]

Debt and Financing Lease Obligations

Debt and financing lease obligations outstanding consist of the following:


	January 31,
(in thousands)	2024		2023
Revolving Credit Facility	$	160,978	$	221,000
Term Loan	108,000		—

Secured Borrowings	168,587		—
2021-A VIE Asset-backed Class B Notes	—		54,597
2021-A VIE Asset-backed Class C Notes	16,815		63,890
2022-A VIE Asset-backed Class A Notes	—		117,935
2022-A VIE Asset-backed Class B Notes	51,238		132,090
2022-A VIE Asset-backed Class C Notes	63,090		63,090
2023-A VIE Asset-backed Class A Notes	67,673		—
2023-A VIE Asset-backed Class B Notes	82,430		—
2023-A VIE Asset-backed Class C Notes	30,550		—
2024-A VIE Asset-backed Class A Notes	133,490		—
2024-A VIE Asset-backed Class B Notes	98,120		—
2024-A VIE Asset-backed Class C Notes	27,760		—
Financing lease obligations	5,315		5,226
Total debt and financing lease obligations	1,014,046		657,828
Less:
Deferred debt issuance costs and discount on debt	(23,623)		(20,812)
Current Secured Borrowing	(147,815)		—
Current finance lease obligations	(980)		(937)
Secured borrowings, non current	(20,841)		—
Long-term debt and financing lease obligations	$	820,787	$	636,079

Future maturities of debt, excluding financing lease obligations, as of January 31, 2024 are as follows:


(in thousands)
Year Ended January 31,
2025	$	—
2026	—
2027	292,121
2028	288,653
2029	259,370
Total	$	840,144

The asset-backed notes outstanding as of January 31, 2024 consisted of the following:


(dollars in thousands)
Asset-Backed Notes	Original Principal Amount		Original Net Proceeds (1)		Current Principal Amount		Issuance Date	Maturity Date	Contractual Interest Rate	Effective Interest Rate (2)
2021-A Class C Notes	$	63,890	$	63,450	$	16,815	11/23/2021	5/15/2026	4.59%	5.14%
2022-A Class B Notes	132,090		129,050		51,238		7/21/2022	12/15/2026	9.52%	10.67%
2022-A Class C Notes	63,090		43,737		63,090		11/30/2022	12/15/2026	0.00%	19.20%
2023-A Class A Notes	160,690		159,603		67,673		8/17/2023	01/17/2028	8.01%	15.87%
2023-A Class B Notes	82,430		79,958		82,430		8/17/2023	01/17/2028	10.00%	12.57%
2023-A Class C Notes	30,550		26,665		30,550		8/17/2023	01/17/2028	11.00%	12.78%
2024-A Class A Notes	133,490		132,587		133,490		1/26/2024	1/16/2029	7.05%	13.86%
2024-A Class B Notes	98,120		96,279		98,120		1/26/2024	1/16/2029	9.80%	8.28%
2024-A Class C Notes	27,760		23,689		27,760		1/26/2024	1/16/2029	10.34%	7.73%
Total	$	792,110	$	755,018	$	571,166

(1)After giving effect to debt issuance costs and discount on debt.

(2)For the year ended January 31, 2024, and inclusive of the impact of changes in timing of actual and expected cash flows.

A summary of the significant financial covenants that govern our Revolving Credit Facility compared to our actual compliance status as of January 31, 2024 is presented below:


	Actual	Required Minimum/ Maximum
Interest Coverage Ratio for the quarter must equal or exceed minimum	Not Tested	1.00:1.00
Interest Coverage Ratio for the trailing two quarters must equal or exceed minimum	Not Tested	1.50:1.00
Leverage Ratio must not exceed maximum	3.21:1.00	4.50:1.00
ABS Excluded Leverage Ratio must not exceed maximum	1.63:1.00	2.50:1.00
Capital Expenditures, net, must not exceed maximum	$70.1 million	$100.0 million


	As of January 31,
(in thousands)	2024		2023
Current installments of debt secured by accounts receivable	$	147,815	$	—
Non-current installments of debt secured by accounts receivable	20,772		—
Total debt secured by accounts receivable, net	$	168,587	$	—

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

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+ Details

Summary of Significant Accounting Policies - Business (Details)	12 Months Ended
	Jan. 31, 2024 segment shares	Dec. 18, 2023 shares
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Preferred stock, shares issued (in shares)		1,000,000
Convertible Preferred Stock, Shares Issued upon Conversion	24,540,295
Common Stock, if Converted, Percent of Outstanding Common Stock	49.99%
Operating segments \| segment	2
Percent of Subsidiary Equity Acquired
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Business Acquisition, Percentage of Voting Interests Acquired		100.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Cash flows from operating activities:
Net (loss) income	$ (76,893)	$ (59,292)	$ 108,205
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation	50,416	46,276	45,450
Impairment of Long-Lived Assets to be Disposed of	3,500	0	0
Amortization of right-of-use asset	39,517	39,860	35,186
Amortization of debt issuance costs	21,790	8,980	5,485
Provision for bad debts and uncollectible interest	191,122	168,842	84,286
Change in fair value of accounts receivable	4,773	0	0
Amortization of securitized financing costs	784	0	0
Stock-based compensation expense	10,258	10,972	8,915
Charges, net of credits	3,952	14,360	2,677
Deferred income taxes	(27,596)	(5,309)	16,799
Loss on early termination of debt	14,221	0	1,218
Gain from bargain purchase	(104,857)	0	0
Loss from disposal of property and equipment	0	859	258
Tenant improvement allowances received from landlords	23,698	11,560	14,143
Change in operating assets and liabilities:
Customer accounts receivable	(165,587)	(90,465)	(62,543)
Other accounts receivables	5,724	5,273	(1,818)
Inventories	36,569	6,043	(50,363)
Other assets	9,006	(4,317)	1,081
Accounts payable	(16,789)	(3,020)	5,338
Accrued expenses	15,130	(35,905)	19,325
Increase (Decrease) in Operating Lease Liabilities	(64,741)	(56,430)	(53,435)
Income taxes	(11,254)	6,788	(4,687)
Deferred revenues and other credits	(1,289)	(4,627)	882
Increase (Decrease) in Accrued Liabilities and Other Operating Liabilities	(12,688)	0	0
Net cash (used in) provided by operating activities	(51,234)	60,448	176,402
Cash flows from investing activities:
Purchases of property and equipment	(51,054)	(72,966)	(44,859)
Cash Acquired from Acquisition	3,714	0	0
Net cash used in investing activities	(47,340)	(72,966)	(44,859)
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	533,040	451,853	440,710
Payments on asset-backed notes	(393,476)	(409,973)	(483,904)
Borrowings under revolving credit facility	819,659	1,070,795	1,530,376
Payments on revolving credit facility	(672,931)	(998,795)	(1,433,376)
Repayments of Accounts Receivable Securitization	(33,541)	0	0
Payment for share repurchases	0	(71,696)	(55,384)
Payment of debt issuance costs and amendment fees	(35,096)	(6,413)	(7,658)
Proceeds from stock issued under employee stock purchase plan	561	777	809
Tax payments associated with equity-based compensation transactions	(1,238)	(2,378)	(1,410)
Payment for extinguishment of debt	(108,175)	0	(141,279)
Other	153	(918)	(1,050)
Net cash provided by (used in) financing activities	108,956	33,252	(152,166)
Net change in cash, cash equivalents and restricted cash	10,382	20,734	(20,623)
Cash, cash equivalents and restricted cash, beginning of period	60,371	39,637	60,260
Cash, cash equivalents and restricted cash, end of period	70,753	60,371	39,637
Non-cash investing and financing activities:
Right-of-use assets obtained in exchange for new operating lease liabilities	111,487	65,397	34,847
Right-of-use assets obtained in exchange for new financing lease liabilities	0	1	1,160
Property and equipment purchases not yet paid	14,425	17,258	9,059
Fair Value of Assets Acquired	174,124	0	0
Preferred Stock, Value, Issued	62,246	0	0
Supplemental cash flow data:
Cash interest paid	60,019	26,001	18,252
Cash income taxes paid (refunded), net	$ 1,453	$ (8,508)	$ 21,525

Summary of Significant Accounting Policies - Advertising Costs (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Accounting Policies [Abstract]
Advertising expense included in selling, general and administrative expense	$ 94.3	$ 86.7	$ 90.4

Segment Information

12 Months Ended

Jan. 31, 2024

Segment Reporting [Abstract]

Segment Information

Operating segments are defined as components of an enterprise that engage in business activities and for which discrete financial information is available that is evaluated on a regular basis by the chief operating decision maker to make decisions about how to allocate resources and assess performance. We are a leading specialty retailer and offer a broad selection of quality, branded durable consumer goods and related services in addition to a proprietary credit solution for our core

consumers. We have two operating segments: (i) retail and (ii) credit. Our operating segments complement one another. The retail segment operates primarily through our stores and website. Our retail segment product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit segment offers affordable financing solutions to a large, under-served population of consumers who typically have limited credit alternatives. Our operating segments provide customers the opportunity to comparison shop across brands with confidence in our competitive prices as well as affordable monthly payment options, fast delivery and installation in the majority of our markets, and product repair service. The operating segments follow the same accounting policies used in our consolidated financial statements.

With the acquisition of Badcock, we evaluated our segments and determined we continue to have two operating and reportable segments. We made this determination based on the following facts and circumstances: our chief operating decision maker remains the same, Badcock historically operated a retail and credit business, and the overall similarity of the legacy Conn's and Badcock businesses.

We evaluate a segment’s performance based upon operating income before taxes. SG&A includes the direct expenses of the retail and credit operations, allocated overhead expenses, and a charge to the credit segment to reimburse the retail segment for expenses it incurs related to occupancy, personnel, advertising and other direct costs of the retail segment which benefit the credit operations by sourcing credit customers and collecting payments. The reimbursement received by the retail segment from the credit segment is calculated using an annual rate of 2.5% times the average outstanding portfolio balance for each applicable period. The eliminations column comprises intercompany transactions between the credit and retail segment for our in-house lease-to-own business which began operations during the fiscal year ended 2024.

As of January 31, 2024, we operated retail stores in 15 states with no operations outside of the United States. No single customer accounts for more than 10% of our total revenues.

Financial information by segment is presented in the following tables:


	Year Ended January 31, 2024
(in thousands)	Retail		Credit		Eliminations		Total
Revenues:
Furniture and mattress	$	352,375	$	—	$	(2,054)	$	350,321
Home appliance	338,725		—		(2,105)		336,620
Consumer electronics	110,571		—		(1,580)		108,991
Computers	37,737		—		(1,027)		36,710
Other	64,250		—		(62)		64,188
Product sales	903,658		—		(6,828)		896,830
Repair service agreement commissions	72,738		—		—		72,738
Service revenues	8,763		—		—		8,763
Total net sales	985,159		—		(6,828)		978,331
Finance charges and other revenues	3,409		257,193		(1,250)		259,352
Total revenues	988,568		257,193		(8,078)		1,237,683
Costs and expenses:
Cost of goods sold	631,604		4,377		(6,293)		629,688
Selling, general and administrative expense (1)	431,887		130,741		(1,000)		561,628
Provision for bad debts	540		153,540		—		154,080
Charges and credits	17,565		—		—		17,565
Total costs and expenses	1,081,596		288,658		(7,293)		1,362,961
Operating loss	(93,028)		(31,465)		(785)		(125,278)
Interest expense	45		81,662		—		81,707
Loss on extinguishment of debt	—		14,221		—		14,221
Bargain purchase gain, net of deferred taxes	(104,857)		—		—		(104,857)
(Loss) income before income taxes	$	11,784	$	(127,348)	$	(785)	$	(116,349)
Additional Disclosures:
Property and equipment additions	$	38,698	$	3,078	$	—	$	41,776
Depreciation expense	$	46,309	$	4,108	$	—	$	50,417
	January 31, 2024
(in thousands)	Retail		Credit		Eliminations		Total
Total assets	$	594,865	$	1,849,177	$	—	$	2,444,042


	Year Ended January 31, 2023
(in thousands)	Retail		Credit		Total
Revenues:
Furniture and mattress	$	340,325	$	—	$	340,325
Home appliance	430,250		—		430,250
Consumer electronics	139,868		—		139,868
Computers	37,547		—		37,547
Other	38,610		—		38,610
Product sales	986,600		—		986,600
Repair service agreement commissions	80,446		—		80,446
Service revenues	9,544		—		9,544
Total net sales	1,076,590		—		1,076,590
Finance charges and other revenues	1,119		264,818		265,937
Total revenues	1,077,709		264,818		1,342,527
Costs and expenses:
Cost of goods sold	710,234		—		710,234
Selling, general and administrative expense (1)	391,393		134,819		526,212
Provision for bad debts	896		120,297		121,193
Charges and credits	14,360		—		14,360
Total costs and expenses	1,116,883		255,116		1,371,999
Operating (loss) income	(39,174)		9,702		(29,472)
Interest expense	—		36,891		36,891
Loss before income taxes	$	(39,174)	$	(27,189)	$	(66,363)
Additional Disclosures:
Property and equipment additions	$	80,942	$	939	$	81,881
Depreciation expense	$	44,304	$	1,971	$	46,275
	January 31, 2023
(in thousands)	Retail		Credit		Total
Total assets	$	537,332	$	1,178,883	$	1,716,215


	Year Ended January 31, 2022
(in thousands)	Retail		Credit		Total
Revenues:
Furniture and mattress	$	411,167	$	—	$	411,167
Home appliance	500,051		—		500,051
Consumer electronics	191,234		—		191,234
Computers	66,707		—		66,707
Other	36,386		—		36,386
Product sales	1,205,545		—		1,205,545
Repair service agreement commissions	89,101		—		89,101
Service revenues	10,743		—		10,743
Total net sales	1,305,389		—		1,305,389
Finance charges and other revenues	949		283,693		284,642
Total revenues	1,306,338		283,693		1,590,031
Costs and expenses:
Cost of goods sold	825,987		—		825,987
Selling, general and administrative expense (1)	399,393		145,097		544,490
Provision for bad debts	479		47,705		48,184
Charges and credits	2,677		—		2,677
Total costs and expenses	1,228,536		192,802		1,421,338
Operating income	77,802		90,891		168,693
Interest expense	—		25,758		25,758
Loss on extinguishment of debt	—		1,218		1,218
(Loss) income before income taxes	$	77,802	$	63,915	$	141,717
Additional Disclosures:
Property and equipment additions	$	44,618	$	1,392	$	46,010
Depreciation expense	$	43,728	$	1,721	$	45,449
	January 31, 2022
(in thousands)	Retail		Credit		Total
Total assets	$	671,920	$	1,082,546	$	1,754,466

(1)For the years ended January 31, 2024, 2023 and 2022, the amount of overhead allocated to each segment reflected in SG&A was $32.5 million, $31.7 million and $40.6 million, respectively. For the years ended January 31, 2024, 2023 and 2022, the amount of reimbursement made to the retail segment by the credit segment was $25.0 million, $26.3 million and $28.3 million, respectively.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 22
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-22

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
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-Paragraph 15
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-URI https://asc.fasb.org//1943274/2147482810/280-10-50-15

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
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-Paragraph 31
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-31

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
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-Subparagraph (d)
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org//1943274/2147482810/280-10-50-42

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org//1943274/2147482810/280-10-50-32

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Income Taxes (Tables)

12 Months Ended

Jan. 31, 2024

Income Tax Disclosure [Abstract]

Deferred tax assets and liabilities

Deferred tax assets and liabilities consisted of the following:


	January 31,
(in thousands)	2024		2023
Deferred tax assets:
Deferred revenue	$	—	$	579
Capitalized costs	1,771		—
Customer accounts receivable	23,583		—

Indirect tax reserve	4,935		3,393
Inventories	—		2,354
Lease liability	153,494		70,869
Stock-based compensation	4,118		4,009
Net operating loss carryforwards	8,670		11,122
Other	5,242		3,030
Total deferred tax assets	201,813		95,356
Valuation allowance	(25,219)		(6,584)
Total deferred tax assets, net of allowance	176,594		88,772

Deferred tax liabilities:
Allowance for credit losses	—		(13,217)
Inventory	(18,824)		—
Right-of-use asset	(125,441)		(58,895)
Vendor prepayments	(3,088)		(1,961)
Sales tax receivable	(3,445)		(3,718)
Property and equipment	(30,845)		(12,985)
Other	(554)		(37)
Total deferred tax liabilities	(182,197)		(90,813)
Net deferred tax liability	$	(5,603)	$	(2,041)

Components of provision (benefit) for income taxes

Provision (benefit) for income taxes consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Current:
Federal	$	(12,702)	$	(2,607)	$	13,428
State	842		845		3,285
Total current	(11,860)		(1,762)		16,713
Deferred:
Federal	(25,009)		(5,974)		14,726
State	(2,587)		665		2,073
Total deferred	(27,596)		(5,309)		16,799
(Benefit) provision for income taxes	$	(39,456)	$	(7,071)	$	33,512

Reconciliation of tax provision at statutory rate


	Year Ended January 31,
(in thousands)	2024		2023		2022
Income tax (benefit) provision at U.S. federal statutory rate	$	(24,434)	$	(13,936)	$	29,761
State income taxes, net of federal benefit	(2,121)		396		3,782
Bargain purchase gain	(22,020)		—		—

Provision to return adjustments	(1,841)		(1,401)		—
Recognition of uncertain tax benefit	(6,100)		—		—
Interest on tax	(3,342)		—		—
Employee benefits	1,737		2,193		419
Change in valuation allowance	18,635		6,584		—
Other tax	30		(907)		(450)
(Benefit) provision for income taxes	$	(39,456)	$	(7,071)	$	33,512

Changes in balance of unrecognized tax benefits

Changes in the balance of unrecognized tax benefits, excluding interest and penalties on uncertain tax positions, were as follows:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Balance at February 1	$	(10,642)	$	(9,323)	$	(9,853)
Increases related to prior year tax positions	(1,701)		—		—
Decreases related to prior year tax positions	1,210		—		982
Increases related to current year tax positions	—		(1,319)		(452)
Lapse of statute	4,581		—		—
Balance at January 31	$	(6,552)	$	(10,642)	$	(9,323)

Debt and Financing Lease Obligations - Debt Covenants (Details) $ in Millions	12 Months Ended
	Jan. 31, 2024 USD ($)
Actual
Leverage Ratio must not exceed maximum	3.21
ABS Excluded Leverage Ratio must not exceed maximum	1.63
Capital Expenditures, net, must not exceed maximum	$ 70.1
Required Minimum/ Maximum
Interest Coverage Ratio for the quarter must equal or exceed minimum	1.00
Interest Coverage Ratio for the trailing two quarters must equal or exceed minimum	1.50
Leverage Ratio must not exceed maximum	4.50
ABS Excluded Leverage Ratio must not exceed maximum	2.50
Capital Expenditures, net, must not exceed maximum	$ 100.0

Stock-Based Compensation - Summary of Incentive Stock Option Plan activity (Details) - Incentive Stock Option Plan - Stock options - $ / shares	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Shares Under Option
Outstanding, beginning of period (in shares)	600,000
Granted (in shares)	0
Exercised (in shares)	0	0
Forfeited (in shares)	0	120,166
Outstanding, end of period	4 years
Outstanding, end of period (in shares)	600,000	600,000
Vested and expected to vest, end of period (in shares)	600,000
Exercisable, end of period (in shares)	600,000
Weighted- Average Exercise Price
Outstanding, beginning of period (in dollars per share)	$ 30.12
Granted (in dollars per share)	0
Exercised (in dollars per share)	0
Forfeited (in dollars per share)	0	$ 32.35
Outstanding, end of period (in dollars per share)	30.12	$ 30.12
Vested and expected to vest, end of period (in dollar per shares)	30.12
Exercisable, end of period (in dollars per share)	$ 30.12
Weighted- Average Remaining Contractual Life
Vested and expected to vest, end of period	4 years
Exercisable, end of period	4 years

Contingencies	12 Months Ended
Contingencies	Jan. 31, 2024
Commitments and Contingencies Disclosure [Abstract]
Legal Matters and Contingencies [Text Block]	13. Commitments and Contingencies We are involved in routine litigation and claims, incidental to our business from time to time which, individually or in the aggregate, are not expected to have a material adverse effect on us. As required, we accrue estimates of the probable costs for the resolution of these matters. These estimates have been developed in consultation with counsel and are based upon an analysis of potential results, assuming a combination of litigation and settlement strategies. However, the results of these proceedings cannot be predicted with certainty, and changes in facts and circumstances could impact our estimate of reserves for litigation. The Company believes that any probable and reasonably estimable loss associated with the foregoing has been adequately reflected in the accompanying financial statements.

Customer Accounts Receivable

12 Months Ended

Jan. 31, 2024

Receivables [Abstract]

Customer Account Receivable

Customer Accounts Receivable

Customer accounts receivable consisted of the following:


(in thousands)	January 31, 2024		January 31, 2023
Customer accounts receivable (1)(2)	$	992,346	$	1,025,364
Deferred fees and origination costs, net	(11,283)		(11,699)
Allowance for no-interest option credit programs	(18,224)		(18,753)
Allowance for uncollectible interest and fees	(18,488)		(20,007)
Carrying value of customer accounts receivable	944,351		974,905
Allowance for credit losses (3)	(160,825)		(164,168)
Other net customer receivables	475		—
Carrying value of customer accounts receivable, net of allowance	784,001		810,737
Short-term portion of customer accounts receivable, net	(419,005)		(421,683)
Long-term customer accounts receivable, net	$	364,996	$	389,054

(1)As of January 31, 2024 and 2023, the customer accounts receivable balance included $27.1 million and $27.5 million, respectively, in interest and fees receivable. Net of the allowance for uncollectible interest and fees, the outstanding receivable as of January 31, 2024 and 2023 was $8.6 million and $7.5 million, respectively.

(2)As of January 31, 2024 and 2023, the carrying value of customer accounts receivable past due one day or greater was $304.9 million and $290.4 million, respectively. Further, the carrying amount of customer accounts receivable which received a re-age at least once during the lifetime of the loan was $177.5 million and $160.9 million as of January 31, 2024 and January 31, 2023, respectively.

(3)As of January 31, 2024 and 2023, the allowance for credit losses is presented net of recovery receivables of $48.1 million and $47.4 million, respectively.

The allowance for credit losses included in the current and long-term portion of customer accounts receivable, net as shown in the Condensed Consolidated Balance Sheet were as follows:


(in thousands)	January 31, 2024		January 31, 2023
Customer accounts receivable - current	$	509,975	$	517,611
Allowance for credit losses for customer accounts receivable - current	(90,970)		(95,928)
Customer accounts receivable, net of allowances	419,005		421,683
Customer accounts receivable - non current	453,339		477,301
Allowance for credit losses for customer accounts receivable - non current	(88,343)		(88,247)
Long-term portion of customer accounts receivable, net of allowances	364,996		389,054
Total customer accounts receivable, net	$	784,001	$	810,737

The following presents the activity in our allowance for credit losses and uncollectible interest for customer accounts receivable:


	January 31, 2024
(in thousands)	Customer Accounts Receivable		Restructured Accounts		Total
Allowance at beginning of period	$	150,579	$	33,596	$	184,175
ASU 2022-02 adoption	—		(372)		(372)
Adjusted allowance at beginning of period	150,579		33,224		183,803
Provision for credit loss expense (1)	148,522		42,302		190,824
Principal charge-offs (2)	(148,884)		(36,496)		(185,380)
Interest charge-offs	(36,156)		(8,863)		(45,019)
Recoveries (2)	28,178		6,907		35,085
Allowance at end of period	$	142,239	$	37,074	$	179,313
Average total installment loan portfolio	$	905,610	$	85,539	$	991,149


	January 31, 2023
(in thousands)	Customer Accounts Receivable		Restructured Accounts		Total
Allowance at beginning of period	$	165,044	$	43,976	$	209,020

Provision for credit loss expense(1)	132,150		35,797		167,947
Principal charge-offs (2)	(142,442)		(44,863)		(187,305)
Interest charge-offs	(33,959)		(10,695)		(44,654)
Recoveries (2)	29,786		9,381		39,167
Allowance at end of period	$	150,579	$	33,596	$	184,175
Average total installment loan portfolio	$	968,085	$	87,515	$	1,055,600


	January 31, 2022
(in thousands)	Customer Accounts Receivable		Restructured Accounts		Total
Allowance at beginning of period	$	219,739	$	78,298	$	298,037

Provision for credit loss expense(1)	52,872		30,936		83,808
Principal charge-offs (2)	(105,889)		(64,239)		(170,128)
Interest charge-offs	(28,972)		(17,576)		(46,548)
Recoveries (2)	27,294		16,557		43,851
Allowance at end of period	$	165,044	$	43,976	$	209,020
Average total installment loan portfolio	$	995,373	$	140,618	$	1,135,991

(1)Includes provision for uncollectible interest, which is included in finance charges and other revenues, and changes in expected future recoveries.

(2)Charge-offs include the principal amount of losses (excluding accrued and unpaid interest). Recoveries include the principal amount collected during the period for previously charged-off balances. Net charge-offs are calculated as the net of principal charge-offs and recoveries.

We manage our Customer Accounts Receivable portfolio using delinquency as a key credit quality indicator. The following table presents the delinquency distribution of the carrying value of customer accounts receivable by calendar year of origination as of January 31, 2024:


(dollars in thousands)
Delinquency Bucket	2024	2023	2022	2021	Prior	Total	% of Total
Current	$38,592	$404,424	$148,846	$44,528	$3,076	$639,466	67.7%
1-30	—	73,894	46,019	19,466	2,931	142,310	15.1%
31-60	—	23,401	15,426	7,132	1,341	47,300	5.0%
61-90	—	15,846	11,045	5,251	1,000	33,142	3.5%
91+	—	34,855	29,100	14,518	3,660	82,133	8.7%
Total	$38,592	$552,420	$250,436	$90,895	$12,008	$944,351	100.0%
Gross Charge-offs for the year ended January 31, 2024	$ —	$18,198	$82,335	$61,629	$23,217	$185,379

Loan Modifications Made to Borrowers Experiencing Financial Difficulty

In an effort to mitigate losses on our accounts receivable, we may modify a loan to a borrower experiencing financial difficulty. The loan modifications are intended to maximize net cash flow after expenses and avoid the need to exercise legal remedies available to us. We may extend or “re-age” a portion of our customer accounts, which involves modifying the payment terms to defer a portion of the cash payments due. Our re-aging of customer accounts does not change the interest rate or the total principal amount due from the customer and typically does not reduce the monthly contractual payments. We may provide concessions in the form of balance forgiveness to customers experiencing financial difficulty. Balance forgiveness is primarily comprised of reductions in the principal balance of the loan but may also include reductions in uncollected fees or interest balances. We may also provide the customer the ability to refinance their account, which includes reducing the interest rate and extending the term of the loan, and generally includes waiving certain uncollected fees. We consider accounts that have been re-aged in excess of three months (“significantly re-aged”), refinanced, or with significant concessions as “restructured accounts”.

The following tables show the amortized cost basis of loans modified during the twelve months ended January 31, 2024 (since the adoption of ASU 2022-02) to borrowers experiencing financial difficulty disaggregated by modification type:


(dollars in thousands)	Year ended January 31, 2024
Modification Type	Carrying Value		% of Carrying Value of Customer Accounts Receivable
Significantly re-aged	$	59,218	6.0	%
Balance forgiveness	182		—	%
Combination - significantly re-aged & balance forgiveness	610		0.1	%
Refinance	462		—	%
Total modifications	$	60,472	6.1	%

Loan receivables that have been modified are subject to the same requirements for the accrual of expected credit losses over their expected remaining lives as are unmodified loan receivables. The allowance for credit losses incorporates modeling of historical loss data and thereby captures the higher risk associated with modified loans to borrowers experiencing financial difficulty based on their account attributes.

The Company monitors the performance of modified loans to borrowers experiencing financial difficulty. The following table depicts the delinquency distribution of loans that were modified on or after February 1, 2023, the date we adopted ASU 2022-02:


(in thousands)	As of January 31, 2024
	Current		1 - 30		31 - 60		61 - 90		91+		Total
Significantly re-aged	$	19,532	$	13,451	$	7,866	$	5,740	$	12,629	$	59,218
Balance forgiveness	48		20		22		12		80		182
Combination - significantly re-aged & balance forgiveness	205		152		58		56		139		610
Refinance	220		82		43		37		80		462
Total	$	20,005	$	13,705	$	7,989	$	5,845	$	12,928	$	60,472

During the twelve months ended January 31, 2024, the Company charged off $10.0 million of balances on loans that were significantly re-aged or received balance forgiveness.

The following tables describe the financial effect of the modifications made to customers experiencing financial difficulty:


	Twelve Months Ended January 31, 2024
Significantly re-aged
Payment delay duration (in months)	4 to 12
Balance forgiveness
Balance forgiven (in thousands)	$	18
Combination - significantly re-aged & balance forgiveness
Payment delay duration (in months)	4 to 12
Balance forgiven (in thousands)	$	66
Refinance
Weighted-average interest rate reduction	6.95		%
Term extension duration (in months)	28
Balance forgiven (in thousands)	$	40

Troubled Debt Restructurings Prior to the Adoption of ASU 2022-02

Prior to the adoption of ASU 2022-02, loans were classified as TDRs based on modifications made over the lifetime of the loan. The amortized cost basis of loans categorized as TDRs as of January 31, 2023 was $76.8 million. Conversely, ASU 2022-02 only requires disclosures of loans modified during the most recent 12 months and the subsequent performance of such loans, which the Company is applying on a prospective basis.

Further, the Company previously utilized the discounted cash flow method when measuring the expected credit losses of certain restructured accounts as prescribed under ASC 310: Receivables. Through the adoption of ASU 2022-02, this recognition and measurement guidance was eliminated, and the measurement is now performed in accordance with ASC 326: Financial Instruments - Credit Losses. Upon adoption of ASU 2022-02, the allowance for credit losses was reduced by $0.4 million due to the change in guidance.

Stock-Based Compensation - Stock Options - Additional Information (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate intrinsic value of stock options vested and expected to vest and exercisable	$ 0.0
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Fair value of stock options vested	$ 0.0	$ 6.3	$ 7.5
Stock options \| Incentive Stock Option Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period	0	0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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Reference 19: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Stock-Based Compensation - Schedule of Valuation Assumptions (Details) - Stock options	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected stock price volatility	73.00%	78.00%
Risk-free interest rate	3.75%	1.39%
Expected life (in years)		2 years 9 months 18 days
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected stock price volatility		80.00%
Risk-free interest rate		2.58%
Expected life (in years)	3 years	3 years

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Segment Information - Additional Information (Details)	12 Months Ended
Segment Information - Additional Information (Details)	Jan. 31, 2024 segment state store
Segment Reporting Information [Line Items]
Operating segments \| segment	2
Estimated annual rate of reimbursement (as percent)	2.50%
Number of states in which entity operates \| state	15
Outside of the United States
Segment Reporting Information [Line Items]
Number of retail stores \| store	0

Leases

12 Months Ended

Jan. 31, 2024

Leases [Abstract]

Leases

We lease most of our corporate store locations and our facilities and operating equipment under operating leases. In some cases we hold the lease for our dealer locations and lease back to the dealer. The fixed, non-cancelable terms of our real estate leases are generally five to fifteen years and generally include renewal options that allow us to extend the term beyond the initial non-cancelable term. However, prior to the expiration of the existing contract, the Company will typically renegotiate any lease contracts as opposed to continuing in the current lease under the renewal terms. As such, the lease renewal options are not recognized as part of the right-of-use assets and liabilities. Most of the real estate leases require payment of real estate taxes, insurance and certain common area maintenance costs in addition to future minimum lease payments. Equipment leases generally provide for initial lease terms of three to five years and provide for a purchase right at the end of the lease term at the then fair market value of the equipment.

Certain operating leases contain tenant allowance provisions, which obligate the landlord to remit cash to us as an incentive to enter into the lease agreement. We record the full amount to be remitted by the landlord as a reduction to the operating lease right-of-use assets upon commencement of the lease and amortize the balance on a straight-line basis over the life of the lease.

Supplemental lease information is summarized below:


Assets		January 31,
(in thousands)	Balance sheet classification	2024		2023
Operating lease assets	Operating lease right-of-use assets	$	556,416	$	262,104
Finance lease assets	Property and equipment, net	3,821		4,900
Total leased assets		$	560,237	$	267,004
Liabilities
Operating (1)	Operating lease liability	$	82,153	$	66,204
Finance	Short-term debt and finance lease obligations	980		937
Operating	Operating lease liability - non current	598,712		331,109
Finance	Long-term debt and finance lease obligations	4,335		4,289
Total lease liabilities		$	686,180	$	402,539

(1)Represents the gross operating lease liability before tenant improvement allowances. As of January 31, 2024 and 2023, we had $6.7 million and $13.0 million of tenant improvement allowances to be remitted by the landlord.


Lease Cost		Year Ended January 31,
(in thousands)	Income statement classification	2024		2023
Operating lease costs (1)	Selling, general and administrative expense	$	77,463	$	69,135
Total operating lease cost		$	77,463	$	69,135

(1)Includes short-term and variable lease costs, which are not significant.

Operating lease right-of-use assets (“ROU Assets”) and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As most of our leases do not provide an implicit rate, we use our estimated incremental borrowing rate based on the information available at lease commencement in determining the present value of lease payments.

Operating lease ROU Assets are regularly reviewed for impairment under the long-lived assets impairment guidance in ASC Subtopic 360-10, Property, Plant, and Equipment - Overall. No impairment was recognized for the year ended January 31, 2024, 2023 and 2022.

Additional details regarding the Company’s leasing activities as a lessee are presented below:


Other Information	Year Ended January 31,
(dollars in thousands)	2024			2023
Cash paid for amounts included in the measurement of lease liabilities
Operating cash flows for operating leases	$	98,956		$	87,304
Weighted-average remaining lease term (in years)
Finance leases	8.3			8.4
Operating leases	8.9			6.5
Weighted-average discount rate
Finance leases	5.6		%	5.1		%
Operating leases	7.8		%	7.3		%

For the years ended January 31, 2024, 2023 and 2022, total rent expense was $81.3 million, $69.8 million and $65.8 million, respectively.

The following table presents a summary of our minimum contractual lease commitments and obligations as of January 31, 2024:


(in thousands)	Operating Leases		Finance Leases		Total
Year ending January 31,
2025	$	122,034	$	1,338	$	123,372
2026	123,467		1,041		124,508
2027	113,106		764		113,870
2028	103,456		707		104,163
2029	91,722		280		92,002
Thereafter	383,971		2,380		386,351
Total undiscounted cash flows	937,756		6,510		944,266
Less: Interest	256,891		1,195		258,086
Total lease liabilities	$	680,865	$	5,315	$	686,180

Leases

Supplemental lease information is summarized below:


Assets		January 31,
(in thousands)	Balance sheet classification	2024		2023
Operating lease assets	Operating lease right-of-use assets	$	556,416	$	262,104
Finance lease assets	Property and equipment, net	3,821		4,900
Total leased assets		$	560,237	$	267,004
Liabilities
Operating (1)	Operating lease liability	$	82,153	$	66,204
Finance	Short-term debt and finance lease obligations	980		937
Operating	Operating lease liability - non current	598,712		331,109
Finance	Long-term debt and finance lease obligations	4,335		4,289
Total lease liabilities		$	686,180	$	402,539


Lease Cost		Year Ended January 31,
(in thousands)	Income statement classification	2024		2023
Operating lease costs (1)	Selling, general and administrative expense	$	77,463	$	69,135
Total operating lease cost		$	77,463	$	69,135

(1)Includes short-term and variable lease costs, which are not significant.

Additional details regarding the Company’s leasing activities as a lessee are presented below:


Other Information	Year Ended January 31,
(dollars in thousands)	2024			2023
Cash paid for amounts included in the measurement of lease liabilities
Operating cash flows for operating leases	$	98,956		$	87,304
Weighted-average remaining lease term (in years)
Finance leases	8.3			8.4
Operating leases	8.9			6.5
Weighted-average discount rate
Finance leases	5.6		%	5.1		%
Operating leases	7.8		%	7.3		%

For the years ended January 31, 2024, 2023 and 2022, total rent expense was $81.3 million, $69.8 million and $65.8 million, respectively.

The following table presents a summary of our minimum contractual lease commitments and obligations as of January 31, 2024:


(in thousands)	Operating Leases		Finance Leases		Total
Year ending January 31,
2025	$	122,034	$	1,338	$	123,372
2026	123,467		1,041		124,508
2027	113,106		764		113,870
2028	103,456		707		104,163
2029	91,722		280		92,002
Thereafter	383,971		2,380		386,351
Total undiscounted cash flows	937,756		6,510		944,266
Less: Interest	256,891		1,195		258,086
Total lease liabilities	$	680,865	$	5,315	$	686,180

Business Combinations and Asset Acquisitions (Details) - USD ($) $ in Thousands		1 Months Ended	3 Months Ended	12 Months Ended
	Dec. 18, 2023	Jan. 31, 2024	Jan. 31, 2024	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Business Acquisition [Line Items]
Business Combination, Bargain Purchase, Gain Recognized, Amount				$ 104,857	$ 0	$ 0
Business Combination, Separately Recognized Transactions, Revenues and Gains Recognized		$ 68,428		1,868,976	2,261,583
Business Combination, Separately Recognized Transactions, Net Gains and Losses		$ (4,426)		$ (80,862)	31,486
Preferred stock, shares issued (in shares)	1,000,000
Convertible Preferred Stock, Shares Issued upon Conversion		24,540,295	24,540,295	24,540,295
Professional Fees				$ 18,372	$ 0	$ 0
W.S. Badcock, LLC
Business Acquisition [Line Items]
Fixtures and Equipment, Gross	$ 27,800
Investment Building and Building Improvements	2,000
Land and Land Improvements	1,400
Asset, Held-for-Sale, Not Part of Disposal Group	9,600
Construction in Progress, Gross	1,100
Business Combination, Bargain Purchase, Gain Recognized, Amount	104,857
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Assets, Receivables	90,603
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Assets, Securitized Receivables	189,191
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Assets, Securitized Receivables, Noncurrent	26,953
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, NonCurrent Assets, Operating lease right-of-use-assets	222,342
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities, Secured Borrowings	204,867
Business Combination, Recognized Identifiable Asset Acquired and Liability Assumed, Lease Obligation	$ 202,122
Business Combination, Step Acquisition, Equity Interest in Acquiree, Including Subsequent Acquisition, Percentage	49.99%
Business Acquisition, Percentage of Voting Interests Acquired	100.00%
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Liabilities	$ 552,064
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net	174,124
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Net	69,267
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Cash and Equivalents	3,714
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Inventory	129,748
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Noncurrent Liabilities, Other	4,628
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Assets, Other	8,901
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Other Noncurrent Assets	4,306
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Assets	726,188
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities	23,982
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities, Accounts Payable	77,175
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities, Other	8,216
Business Combination, Consideration Transferred				$ 69,300
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Deferred Tax Liabilities	31,074
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Property, Plant, and Equipment	$ 50,430
Preferred stock, shares issued (in shares)	1,000,000
Convertible Preferred Stock, Shares Issued upon Conversion		24,540,295	24,540,295	24,540,295
Professional Fees			$ 16,300
Land and Land Improvements \| W.S. Badcock, LLC
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Land	$ 8,500

Stockholders' Equity

12 Months Ended

Jan. 31, 2024

Equity, Attributable to Parent [Abstract]

Stockholders’ Equity

Stockholder's Equity

Earnings per Share. Basic earnings per share is calculated by dividing net income by the weighted-average number of common shares outstanding during the period. Diluted earnings per share includes the dilutive effects of any stock options, restricted stock unit awards (“RSUs”) and performance stock awards (“PSUs”), which are calculated using the treasury-stock method. The following table sets forth the shares outstanding for the earnings per share calculations:


	Year Ended January 31,
	2024	2023	2022
Weighted-average common shares outstanding - Basic	24,250	24,117	29,268
Dilutive effect of stock options, RSUs and PSUs	—	—	733
Weighted-average common shares outstanding - Diluted	24,250	24,117	30,001

For the years ended January 31, 2024, 2023 and 2022, the weighted-average number of stock options, RSUs, and PSUs not included in the calculation due to their anti-dilutive effect, was 1,730,025, 1,446,168 and 704,582, respectively.

Preferred Stock. In conjunction with the acquisition of Badcock, the Company issued 1,000,000 shares of its preferred stock. The shares are convertible into an aggregate of 24,540,295 shares of Non-Voting Common Stock, which represents 49.99% of the issued and outstanding shares of common stock. Effective immediately upon the receipt of stockholder approval, all Preferred Stock will automatically be converted into a number of shares of Non-Voting Common Stock. Except as otherwise required by law, the Preferred Stock does not have voting rights. Preferred stock is separately stated in the Mezzanine Equity section of the Consolidated Balance Sheet and stated at fair value upon issuance. If stockholder approval occurs, the shares immediately convert to non-voting common shares and the current amount of $62.2 million will be reclassified to Additional Paid In Capital.

Under the guidance of FASB Accounting Standards Codification Topic 480, Distinguishing Liabilities from Equity ("ASC 480"), we determined that the preferred stock issued in connection with our acquisition of Badcock is participating due to their priority over common shareholders and accrue dividends which are payable until they convert to non-voting common shares. The preferred shares are contained within mezzanine equity, between Total Liabilities and Stockholder's Equity on the Consolidated Balance Sheet.

Stock Repurchase Plan. On December 14, 2021, our board of directors approved a stock repurchase program pursuant to which the Company is authorized to repurchase up to $150.0 million of our outstanding common stock. The stock repurchase program expired on December 14, 2022. During the year ended January 31, 2024, we did not repurchase any shares of our common stock. For the year ended January 31, 2023, we repurchased 3,316,000 shares of our common stock at an average weighted cost per share of $20.57 for an aggregate amount of $68.2 million.

- Definition

The entire disclosure for equity.

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+ Details

Customer Accounts Receivable - Allowance for Doubtful Accounts and Uncollectible Interest for Customer Receivables (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Apr. 30, 2023	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at beginning of period	$ 184,175	$ 184,175	$ 209,020	$ 298,037
Provision		190,824	167,947	83,808
Principal charge-offs		(185,380)	(187,305)	(170,128)
Interest charge-offs		(45,019)	(44,654)	(46,548)
Recoveries		35,085	39,167	43,851
Allowance at end of period		179,313	184,175	209,020
Average total customer portfolio balance		991,149	1,055,600	1,135,991
Financing Receivable, Allowance for Credit Loss, Recovery	47,400	48,100
Cumulative Effect, Period of Adoption, Adjusted Balance
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at end of period		183,803
Cumulative Effect, Period of Adoption, Adjustment
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at beginning of period	372	372
Allowance at end of period			372
Customer Accounts Receivable
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at beginning of period	150,579	150,579	165,044	219,739
Provision		148,522	132,150	52,872
Principal charge-offs		(148,884)	(142,442)	(105,889)
Interest charge-offs		(36,156)	(33,959)	(28,972)
Recoveries		28,178	29,786	27,294
Allowance at end of period		142,239	150,579	165,044
Average total customer portfolio balance		905,610	968,085	995,373
Customer Accounts Receivable \| Cumulative Effect, Period of Adoption, Adjusted Balance
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at end of period		150,579
Restructured Accounts
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at beginning of period	33,596	33,596	43,976	78,298
Provision		42,302	35,797	30,936
Principal charge-offs		(36,496)	(44,863)	(64,239)
Interest charge-offs		(8,863)	(10,695)	(17,576)
Recoveries		6,907	9,381	16,557
Allowance at end of period		37,074	33,596	43,976
Average total customer portfolio balance		85,539	87,515	$ 140,618
Restructured Accounts \| Cumulative Effect, Period of Adoption, Adjusted Balance
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at end of period		33,224
Restructured Accounts \| Cumulative Effect, Period of Adoption, Adjustment
Allowance for Doubtful Accounts Receivable [Roll Forward]
Allowance at beginning of period	$ 372	$ 372
Allowance at end of period			$ 372

Debt and Financing Lease Obligations - Senior Notes (Details) $ in Thousands	Jan. 31, 2024 USD ($)
Debt Instrument [Line Items]
Original principal amount	$ 792,110

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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-Paragraph 1D
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1D

Reference 16: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1D
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1D

Reference 17: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1D
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1D

Reference 18: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1E
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1E

Reference 19: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1E
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1E

Reference 20: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1E
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1E

Reference 21: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1F
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1F

Reference 22: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1F
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1F

Reference 23: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1F
-Subparagraph (b)(1)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1F

Reference 24: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1F
-Subparagraph (b)(2)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1F

Reference 25: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 1I
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481139/470-20-50-1I

+ Details

Leases - Schedule Of Lease Cost (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Leases [Abstract]
Operating lease right-of-use assets	$ 556,416	$ 262,104
Finance lease assets - Property and equipment, net	3,821	4,900
Total leased assets	$ 560,237	$ 267,004
Finance Lease, Right-of-Use Asset, Statement of Financial Position [Extensible Enumeration]	Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization	Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization
Operating lease liability	$ 82,153	$ 66,204
Short-term debt and finance lease obligations	980	937
Operating lease liability - non current	598,712	331,109
Long-term debt and finance lease obligations	4,335	4,289
Total lease liabilities	$ 686,180	$ 402,539
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible Enumeration]	Long-term debt and finance lease obligations (includes VIE balances of $$571,166 and $410,790 respectively)	Long-term debt and finance lease obligations (includes VIE balances of $$571,166 and $410,790 respectively)
Tenant improvement allowance	$ 6,700	$ 13,000
Operating lease costs	77,463	69,135
Total operating lease cost	77,463	69,135
Operating cash flows for operating leases	$ 98,956	$ 87,304
Finance lease, weighted average remaining lease term	8 years 3 months 18 days	8 years 4 months 24 days
Operating lease, weighted average remaining lease term	8 years 10 months 24 days	6 years 6 months
Finance lease, weighted average discount rate, percent	5.60%	5.10%
Operating lease, weighted average discount rate, percent	7.80%	7.30%
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Short-term debt and finance lease obligations	Short-term debt and finance lease obligations

Charges and Credits

12 Months Ended

Jan. 31, 2024

Charges and Credits [Abstract]

Charges and Credits

Charges and credits consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Store lease termination and closure costs	$	2,340	$	(896)	$	—
Professional Fees	18,372		—		—
Employee severance	—		8,006		—
Gain from asset sale	(3,147)		—		—
Excess import freight costs	—		—		2,677
Loss on asset disposal	—		7,250		—
	$	17,565	$	14,360	$	2,677

During the year ended January 31, 2024, we recognized $18.4 million in professional fees related to corporate transactions primarily related to the acquisition of Badcock and debt modifications. In addition, we recognized a $3.1 million gain related to the sale of a single store location net of asset disposal costs and $2.3 million in store closure costs related to the impairment of assets associated with the decision to end the store-within-a-store test with Belk, Inc. During the year ended January 31, 2023, we recognized $8.0 million in severance costs related to a change in the executive management team. In addition, we recognized a $0.9 million gain related to the termination of a lease for a single store location net of store closure costs. Furthermore, we recognized $7.3 million in write-offs of previously capitalized costs related to a change in the eCommerce platform. During the year ended January 31, 2022,

Summary of Significant Accounting Policies - Internal-Use Software Costs (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Accounting Policies [Abstract]
Impairment charges recorded	$ 0.0	$ 0.0	$ 0.0

Customer Accounts Receivable - Financial Effect of Modifications (Details) $ in Thousands	12 Months Ended
	Jan. 31, 2024 USD ($)
Significantly Re-aged [Member] \| Minimum
Financing Receivable, Modified [Line Items]
Financing Receivable, Modified, Payment Delay [Member]	4 months
Significantly Re-aged [Member] \| Maximum
Financing Receivable, Modified [Line Items]
Financing Receivable, Modified, Payment Delay [Member]	12 months
Balance Forgiveness [Member]
Financing Receivable, Modified [Line Items]
Financing Receivable, Excluding Accrued Interest, Modified in Period, Amount	$ 18
Refinance [Member]
Financing Receivable, Modified [Line Items]
Financing Receivable, Modified, Payment Delay [Member]	28 months
Financing Receivable, Excluding Accrued Interest, Modified in Period, Amount	$ 40
Financing Receivable, Modified, Weighted Average Interest Rate Decrease from Modification	6.95%
Combination - Significantly Re-Aged and Balance Forgiveness [Member]
Financing Receivable, Modified [Line Items]
Financing Receivable, Excluding Accrued Interest, Modified in Period, Amount	$ 66
Combination - Significantly Re-Aged and Balance Forgiveness [Member] \| Minimum
Financing Receivable, Modified [Line Items]
Financing Receivable, Modified, Payment Delay [Member]	4 months
Combination - Significantly Re-Aged and Balance Forgiveness [Member] \| Maximum
Financing Receivable, Modified [Line Items]
Financing Receivable, Modified, Payment Delay [Member]	12 months

Debt and Financing Lease Obligations - Asset-backed Notes (Details) - USD ($) $ in Thousands					12 Months Ended
	Aug. 07, 2023	Nov. 30, 2022	Jul. 21, 2022	Nov. 23, 2021	Jan. 31, 2024	Jan. 26, 2024
Debt Instrument [Line Items]
Original Principal Amount					$ 792,110
Original Net Proceeds					755,018
Current Principal Amount					571,166
Secured debt
Debt Instrument [Line Items]
Current Principal Amount					571,200
2022-A VIE Asset-backed Class B Notes
Debt Instrument [Line Items]
Original Principal Amount			$ 132,090
Original Net Proceeds			$ 129,050
Current Principal Amount					$ 51,238
Contractual Interest Rate					9.52%
Effective Interest Rate					10.67%
2022-A VIE Asset-backed Class C Notes
Debt Instrument [Line Items]
Original Principal Amount		$ 63,090
Original Net Proceeds		43,737
Current Principal Amount					$ 63,090
Contractual Interest Rate					0.00%
Effective Interest Rate					19.20%
2023-A VIE Asset-Backed Class C Notes
Debt Instrument [Line Items]
Original Principal Amount	$ 30,550
Original Net Proceeds	$ 26,665
Current Principal Amount					$ 30,550
Contractual Interest Rate	11.00%				11.00%
Effective Interest Rate					12.78%
2023-A VIE Asset-Backed Class B Notes
Debt Instrument [Line Items]
Original Principal Amount	$ 82,430
Original Net Proceeds	$ 79,958
Current Principal Amount					$ 82,430
Contractual Interest Rate	10.00%				10.00%
Effective Interest Rate					12.57%
2023-A VIE Asset-Backed Class A Notes
Debt Instrument [Line Items]
Original Principal Amount	$ 160,690
Original Net Proceeds	$ 159,603
Current Principal Amount					$ 67,673
Contractual Interest Rate	8.01%				8.01%
Effective Interest Rate					15.87%
2024-A VIE Asset-Backed Class A Notes
Debt Instrument [Line Items]
Original Principal Amount						$ 133,490
Original Net Proceeds		132,587
Current Principal Amount					$ 133,490
Contractual Interest Rate					7.05%	7.05%
Effective Interest Rate					13.86%
2024-A VIE Asset-Backed Class B Notes
Debt Instrument [Line Items]
Original Principal Amount						$ 98,120
Original Net Proceeds		96,279
Current Principal Amount					$ 98,120
Contractual Interest Rate					9.80%	9.80%
Effective Interest Rate					8.28%
2024-A VIE Asset-Backed Class C Notes
Debt Instrument [Line Items]
Original Principal Amount						$ 27,760
Original Net Proceeds		$ 23,689
Current Principal Amount					$ 27,760
Contractual Interest Rate					10.34%	10.34%
Effective Interest Rate					7.73%
2021-A VIE Asset-backed Class C Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount				$ 63,890
Original Net Proceeds				$ 63,450
Current Principal Amount					$ 16,815
Contractual Interest Rate					4.59%
Effective Interest Rate					5.14%
Asset-backed receivables
Debt Instrument [Line Items]
Monthly fee received (annualized) (as percent)					4.75%

Stock-Based Compensation - Stock-Based Compensation Expense - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Recognized tax benefits related to compensation cost	$ 2,400	$ 2,500	$ 1,800
Stock-based compensation expense	$ 10,258	10,972	8,915
Recognition period for unrecognized compensation cost related to all non-vested stock compensation awards	1 year 4 months 24 days
Fair value of RSUs, PSUs and stock options vested during period	$ 4,000	$ 13,600	$ 14,000
Nonvested
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense	$ 9,200

Summary of Significant Accounting Policies - Cash and Cash Equivalents (Details) - USD ($) $ in Millions	Jan. 31, 2024	Jan. 31, 2023
Accounting Policies [Abstract]
Credit card deposits in-transit	$ 2.5	$ 5.2

Summary of Significant Accounting Policies - Revenue Recognition and Deferred Revenue (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
RSA administrative fees
Deferred Revenue Arrangement [Line Items]
Vendor concentration (in hundredths)	5.00%
Deferred revenue recognized	$ 2.8	$ 3.1
Customer deposits
Deferred Revenue Arrangement [Line Items]
Deferred revenue recognized	$ 3.8	$ 6.9

Debt and Financing Lease Obligations (Tables)

12 Months Ended

Jan. 31, 2024

Debt Disclosure [Abstract]

Long term debt

Debt and financing lease obligations outstanding consist of the following:


	January 31,
(in thousands)	2024		2023
Revolving Credit Facility	$	160,978	$	221,000
Term Loan	108,000		—

Secured Borrowings	168,587		—
2021-A VIE Asset-backed Class B Notes	—		54,597
2021-A VIE Asset-backed Class C Notes	16,815		63,890
2022-A VIE Asset-backed Class A Notes	—		117,935
2022-A VIE Asset-backed Class B Notes	51,238		132,090
2022-A VIE Asset-backed Class C Notes	63,090		63,090
2023-A VIE Asset-backed Class A Notes	67,673		—
2023-A VIE Asset-backed Class B Notes	82,430		—
2023-A VIE Asset-backed Class C Notes	30,550		—
2024-A VIE Asset-backed Class A Notes	133,490		—
2024-A VIE Asset-backed Class B Notes	98,120		—
2024-A VIE Asset-backed Class C Notes	27,760		—
Financing lease obligations	5,315		5,226
Total debt and financing lease obligations	1,014,046		657,828
Less:
Deferred debt issuance costs and discount on debt	(23,623)		(20,812)
Current Secured Borrowing	(147,815)		—
Current finance lease obligations	(980)		(937)
Secured borrowings, non current	(20,841)		—
Long-term debt and financing lease obligations	$	820,787	$	636,079

Aggregate maturities of long-term debt

Future maturities of debt, excluding financing lease obligations, as of January 31, 2024 are as follows:


(in thousands)
Year Ended January 31,
2025	$	—
2026	—
2027	292,121
2028	288,653
2029	259,370
Total	$	840,144

Schedule of asset-backed notes

The asset-backed notes outstanding as of January 31, 2024 consisted of the following:


(dollars in thousands)
Asset-Backed Notes	Original Principal Amount		Original Net Proceeds (1)		Current Principal Amount		Issuance Date	Maturity Date	Contractual Interest Rate	Effective Interest Rate (2)
2021-A Class C Notes	$	63,890	$	63,450	$	16,815	11/23/2021	5/15/2026	4.59%	5.14%
2022-A Class B Notes	132,090		129,050		51,238		7/21/2022	12/15/2026	9.52%	10.67%
2022-A Class C Notes	63,090		43,737		63,090		11/30/2022	12/15/2026	0.00%	19.20%
2023-A Class A Notes	160,690		159,603		67,673		8/17/2023	01/17/2028	8.01%	15.87%
2023-A Class B Notes	82,430		79,958		82,430		8/17/2023	01/17/2028	10.00%	12.57%
2023-A Class C Notes	30,550		26,665		30,550		8/17/2023	01/17/2028	11.00%	12.78%
2024-A Class A Notes	133,490		132,587		133,490		1/26/2024	1/16/2029	7.05%	13.86%
2024-A Class B Notes	98,120		96,279		98,120		1/26/2024	1/16/2029	9.80%	8.28%
2024-A Class C Notes	27,760		23,689		27,760		1/26/2024	1/16/2029	10.34%	7.73%
Total	$	792,110	$	755,018	$	571,166

(1)After giving effect to debt issuance costs and discount on debt.

(2)For the year ended January 31, 2024, and inclusive of the impact of changes in timing of actual and expected cash flows.

Defined Contribution Plan (Details) - USD ($)	12 Months Ended
Defined Contribution Plan (Details) - USD ($)	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Retirement Benefits [Abstract]
Maximum employee contribution percentage (as percent)	50.00%
Employer matching percent	100.00%
Percentage contribution which company matches on first 3% of contributions (as percent)	3.00%
Employer matching percent on next 2%	50.00%
Percentage contribution which company matches on next 2% of contributions (as percent)	2.00%
Supplemental contributions by employer	$ 0	$ 0	$ 0
Total matching contribution made by company	$ 2,100,000	$ 1,600,000	$ 2,200,000

Summary of Significant Accounting Policies (Policies)	12 Months Ended
Summary of Significant Accounting Policies (Policies)	Jan. 31, 2024
Accounting Policies [Abstract]
Business	Business. Conn’s, Inc., a Delaware corporation, is a holding company with no independent assets or operations other than its investments in its subsidiaries. References to “we,” “our,” “us,” “the Company,” “Conn’s” or “CONN” refer to Conn’s, Inc. and its subsidiaries. Conn’s is a leading specialty retailer that offers a broad selection of quality, branded durable consumer goods and related services in addition to proprietary credit solutions for its core consumers. We operate an integrated and scalable business through our retail stores and website. Our complementary product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit offering provides financing solutions to a large, under-served population of consumers who typically have limited credit alternatives. On December 18, 2023, the Company acquired 100% of the outstanding stock units of W.S. Badcock, LLC in exchange for 1,000,000 shares of preferred stock which is convertible into an aggregate of 24,540,295 non-voting common shares, subject to stockholder approval. The non-voting common shares represent 49.99% of the issued and outstanding shares of common stock immediately available after conversion. We operate two reportable segments: retail and credit. Our retail stores bear the “Conn’s HomePlus” or "Badcock and more" name with all of our stores providing the same products and services to a common customer group. Our stores follow the same procedures and methods in managing their operations. Our retail business and credit business are operated independently from each other. The credit segment is dedicated to providing short- and medium-term financing to our retail customers. The retail segment is not involved in credit approval decisions or collection efforts. Our management evaluates performance and allocates resources based on the operating results of the retail and credit segments. The consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and prevailing industry practices.
Fiscal Year	Fiscal Year. Our fiscal year ends on January 31. References to a fiscal year refer to the calendar year in which the fiscal year ends.
Principles of Consolidation	Principles of Consolidation. The consolidated financial statements include the accounts of Conn’s, Inc. and its wholly-owned subsidiaries. All material intercompany transactions and balances have been eliminated in consolidation.
Variable Interest Entities	Variable Interest Entities. Variable Interest Entities (“VIEs”) are consolidated if the Company is the primary beneficiary. The primary beneficiary of a VIE is the party that has (i) the power to direct the activities that most significantly impact the performance of the VIE and (ii) the obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. We retain the servicing of the securitized portfolio and have a variable interest in each corresponding VIE by holding the residual equity. We have determined that we are the primary beneficiary of each respective VIE because (i) our servicing responsibilities for the securitized portfolio give us the power to direct the activities that most significantly impact the performance of the VIE and (ii) our variable interest in the VIE gives us the obligation to absorb losses and the right to receive residual returns that potentially could be significant. As a result, we consolidate the respective VIEs within our consolidated financial statements. Refer to Note 7, Debt and Financing Lease Obligations, and Note 14, Variable Interest Entities, for additional information.
Use of Estimates	Use of Estimates. The preparation of financial statements in accordance with GAAP requires management to make informed judgments and estimates that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosure of contingent assets and liabilities. Changes in facts and circumstances or additional information may result in revised estimates, and actual results may differ, even significantly, from these estimates. Management evaluates its estimates and related assumptions regularly, including those related to the allowance for credit losses and allowances for no-interest option credit programs, which are particularly sensitive given the size of our customer portfolio balance.
Cash and Cash Equivalents	Cash and Cash Equivalents. As of January 31, 2024 and 2023, cash and cash equivalents included cash and credit card deposits in transit. Credit card deposits in transit included in cash and cash equivalents were $2.5 million and $5.2 million as of January 31, 2024 and 2023, respectively.
Restricted cash	Restricted Cash. The restricted cash balance as of January 31, 2024 and 2023 includes $41.2 million and $33.6 million, respectively, of cash we collected as servicer on the securitized receivables that was subsequently remitted to the VIEs and $8.8 million and $5.2 million, respectively, of cash held by the VIEs as additional collateral for the asset-backed notes.
Customer accounts receivable	Customer Accounts Receivable. Customer accounts receivable reported in the Consolidated Balance Sheet includes total receivables managed. The Company has two types of lending products including installment loans from the legacy Conn’s business and in conjunction with the acquisition of Badcock revolving credit accounts. Installment Loans. Customer accounts receivable are recognized at the time the customer takes possession of the product. Customer accounts receivable include installment loans that are both transferred to a VIE and those not transferred to a VIE. The expected lifetime losses on installment loans are recognized upon origination through an allowance for credit losses account that is deducted from the customer account receivable balance and presented net thereof. Customer accounts receivable include the net of unamortized deferred fees charged to customers and origination costs. Customer receivables are considered delinquent if a payment has not been received on the scheduled due date. Installment loans that are delinquent more than 209 days as of the end of a month are charged-off against the allowance for doubtful accounts along with interest accrued subsequent to the last payment. In an effort to mitigate losses on our installment loans, we may make loan modifications to a borrower experiencing financial difficulty. The loan modifications are intended to maximize net cash flow after expenses and avoid the need to exercise legal remedies available to us. We may extend or “re-age” a portion of our customer accounts, which involves modifying the payment terms to defer a portion of the cash payments due. Our re-aging of customer accounts does not change the interest rate or the total principal amount due from the customer and typically does not reduce the monthly contractual payments. To a much lesser extent, we may provide the customer the ability to refinance their account, which typically does not change the interest rate or the total principal amount due from the customer but does reduce the monthly contractual payments and extend the term. We consider accounts that have been re-aged in excess of three months, refinanced or with significant concessions as "restructured accounts".
Interest Income on Customer Accounts Receivable	Interest Income on Customer Accounts Receivable. Interest income, which includes interest income and amortization of deferred fees and origination costs, is recorded using the interest method and is reflected in finance charges and other revenues. Typically, interest income is recorded until the customer account is paid off or charged-off, and we provide an allowance for estimated uncollectible interest. We reserve for interest that is more than 60 days past due. Any contractual interest income received from customers in excess of the interest income calculated using the interest method is recorded as deferred revenue on our balance sheets. At January 31, 2024 and 2023, there were $7.8 million and $8.1 million, respectively, of deferred interest included in deferred revenues and other credits and other long-term liabilities. The deferred interest will ultimately be brought into income as the accounts pay off or charge-off. We offer a 12-month no-interest option program. If the customer is delinquent in making a scheduled monthly payment or does not repay the principal in full by the end of the no-interest option program period (grace periods are provided), the account does not qualify for the no-interest provision and none of the interest earned is waived. Interest income is recognized based on estimated accrued interest earned to date on all no-interest option finance programs with an offsetting reserve for those customers expected to satisfy the requirements of the program based on our historical experience. We recognize interest income on significantly modified accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it equals the present value of expected future cash flows. We place accounts in non-accrual status when legally required. Payments received on non-accrual loans will be applied to principal and reduce the balance of the loan. At January 31, 2024 and 2023, the carrying value of customer accounts receivable in non-accrual status was $8.9 million and $7.9 million, respectively. At January 31, 2024 and 2023, the carrying value of customer accounts receivable that were past due 90 days or more and still accruing interest totaled $81.7 million and $92.2 million, respectively. At January 31, 2024 and January 31, 2023, the carrying value of customer accounts receivable in a bankruptcy status that were less than 60 days past due of $8.1 million and $7.1 million, respectively, were included within the customer receivables balance carried in non-accrual status.
Allowance on Doubtful Accounts	Allowance for Credit Losses. The allowance for credit losses is measured on a collective (pool) basis where similar risk characteristics exist and is only applied to our installment loan portfolio. Upon adoption of ASC 326, the Company elected to maintain the pools of customer accounts receivable that were previously accounted for under ASC 310 (Non-Modified, Modified and Significantly Modified which were previously referred to as Non-TDR Non-Re-aged, Non-TDR Re-aged, and TDR, respectively). These pools are further segmented based on shared risk attributes, which include the borrower’s Vantage score, product class, length of customer relationship and delinquency status. The allowance for credit losses is determined for each pool and reduces the pool’s carrying amount to establish a new amortized cost basis. Changes to the allowance for credit losses after adoption are recorded through provision expense. We have elected to use a risk-based, pool-level segmentation framework to calculate the expected loss rate. This framework is based on our historical gross charge-off history. In addition to adjusted historical gross charge-off rates, estimates of post-charge-off recoveries, including cash payments from customers, sales tax recoveries from taxing jurisdictions, and payments received under credit insurance and repair service agreement (“RSA”) policies are also considered. We also consider forward- looking economic forecasts based on a statistical analysis of economic factors (specifically, forecast of unemployment rates over the reasonable and supportable forecasting period). To the extent that situations and trends exist and are not captured in our model, management will layer on additional qualitative adjustments. Qualitative factors can include both external and internal information and consider management’s view on available facts and circumstances at each reporting period. More specifically, external factors that may have an impact on the application of qualitative factors would include new laws or regulations relating to collections or originations, new interpretations of existing laws or regulations, and the overall condition of the economy. Internal factors that may have an impact on the application of qualitative factors would include necessary revisions to modeling estimates and operational activities. The Company uses a 24-month reasonable and supportable forecast period for the installment loan portfolio. We estimate losses beyond the 24-month forecast period based on historic loss rates experienced over the life of our historic loan portfolio by loan pool type. We revisit our measurement methodology and assumption annually, or more frequently if circumstances warrant. Revolving Accounts. As of December 18, 2023, the Company elected the fair value option to account for all revolving accounts acquired through the Badcock acquisition as well as future originations of revolving accounts. Instead of recording an allowance to estimate expected lifetime losses, we apply fair value methods to estimate the current value of the revolving accounts. This election is non-revocable and will remain in place until the accounts pay or charge off or another event occurs requiring consideration of the fair value option. Typically, we use a discounted cash flow approach which relies on assumptions regarding default rates, cash flow estimates of both duration and volume, and the discount rate among other factors. Of the $304.2 million of Badcock accounts on the balance sheet at January 31, 2024, $173.6 million were included in non-consolidated securitization vehicles. These accounts failed the requirements for sale accounting per ASC 860, “Transfers of Financial Assets and Liabilities”, and therefore the related debt is accounted for as secured borrowings in the liability section reflective of the underlying debt of the securitization vehicle. The fair value adjustment for both the revolving accounts and related secured borrowings are included in the income statement under the caption, “Finance charges and other revenues” as a component of revenue.
Inventories	Inventories. Inventories consist of merchandise purchased for resale and service parts and are recorded at the lower of cost or net realizable value. The carrying value of the inventory is reduced to its net realizable value for any product lines with excess of carrying amount, typically weighted-average cost, over the amount we expect to realize from the ultimate sale or other disposition of the inventory, with a corresponding charge to cost of sales. The write-down of inventory to net realizable value is estimated based on assumptions regarding inventory aging and historical product sales.
Vendor Allowances, Revenue Recognition and Deferred Revenue	Vendor Allowances. We receive funds from vendors for price protection, product rebates (earned upon purchase or sale of product), marketing, and promotion programs, collectively referred to as vendor allowances, which are recorded on an accrual basis. We estimate the vendor allowances to accrue based on the progress of satisfying the terms of the programs based on actual and projected sales or purchase of qualifying products. If the programs are related to product purchases, the vendor allowances are recorded as a reduction of product cost in inventory still on hand with any remaining amounts recorded as a reduction of cost of goods sold. During the years ended January 31, 2024, 2023 and 2022, we recorded $128.7 million, $129.0 million and $118.1 million, respectively, as reductions in cost of goods sold from vendor allowances. Revenue Recognition. The Company accounts for revenue under ASC 606 and has the following material revenue streams: the sale of products (e.g. appliances, electronics) including delivery; the sale of third party warranty and insurance programs, including retrospective income; service income; interest income generated from the financing of point of sale transactions; and volume rebate incentives received from a third party financier. Sale of Products Including Delivery: The Company has a single performance obligation associated with these contracts: the delivery of the product to the customer, at which point control transfers. Revenue for the sale of products is recognized at the time of delivery, net of any adjustments for sales incentives such as discounts, coupons, rebates or other free products or services. Sales financed through third-party no-interest option programs typically require us to pay a fee to the third party on each completed sale, which is recorded as a reduction of net sales in the retail segment. Sale of Third Party Warranty and Insurance Programs, Including Retrospective Income: We sell repair service agreements (“RSA”) and credit insurance contracts on behalf of unrelated third-parties. The Company has a single performance obligation associated with these contracts: the delivery of the product to the customer, at which point control transfers. Commissions related to these contracts are recognized in revenue upon delivery of the product. We also may serve as the administrator of the RSAs sold and defer 5% of the revenue received from the sale of RSAs as compensation for this performance obligation as 5% represents the estimated stand-alone sales price to serve as the administrator. The deferred RSA administration fee is recorded in income ratably over the life of the RSA contract sold. Retrospective income on RSA contracts is recognized upon delivery of the product based on an estimate of claims and is adjusted throughout the life of the contracts as actual claims materialize. Retrospective income on insurance contracts is recognized when earned as that is the point at which we no longer believe a significant reversal of income is probable as the consideration is highly susceptible to factors outside of our influence. Service Income: The Company has a single performance obligation associated with these contracts: the servicing of the RSA claims. Service revenues are recognized at the time service is provided to the consumer. Volume Rebate Incentive: As part of our agreement with our third-party provider of no-interest option programs, we may receive a volume rebate incentive based on the total dollar value of sales made under our third-party provider program. The Company has a single performance obligation associated with this contract: the delivery of the product to the customer, at which point control transfers. Revenue for the volume rebate incentive is recognized upon delivery of the product to the customer based on the projected total annual dollar value of sales to be made under our third-party provider. Deferred Revenue. Deferred revenue related to contracts with customers consists of deferred customer deposits and deferred RSA administration fees. During the twelve months ended January 31, 2024, we recognized $3.8 million of revenue for customer deposits deferred as of the beginning of the period compared to $6.9 million recognized during the twelve months ended January 31, 2023. During the twelve months ended January 31, 2024, we recognized $2.8 million of revenue for RSA administrative fees deferred as of the beginning of the period compared to $3.1 million recognized during the twelve months ended January 31, 2023.
Property and Equipment	Property and Equipment. Property and equipment, including any major additions and improvements to property and equipment, are recorded at cost. Normal repairs and maintenance that do not materially extend the life of property and equipment are expensed as incurred. Depreciation, which includes amortization of financed leases, is computed using the straight-line method over the estimated useful lives of the assets, or in the case of leasehold improvements, over the shorter of the estimated useful lives or the remaining terms of the leases.
Internal-Use Software Costs	Internal-Use Software Costs. Costs related to software developed or obtained for internal use and cloud-based computing arrangements are expensed as incurred until the application development stage has been reached. Once the application development stage has been reached, certain qualifying costs are capitalized until the software is ready for its intended use. Costs incurred during the post implementation stage are expensed as incurred. Once placed into service, capitalized costs are amortized over periods of up to 10 years. For the year ended January 31, 2024, no software costs were written-off. For the year ended January 31, 2023, we incurred a $7.3 million loss from the write-off of previously capitalized costs related to a change in the e-commerce platform. No software costs were written-off in the years ended January 31, 2022. Refer to Note 5, Charges and Credits, for additional information.
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets. Long-lived assets are evaluated for impairment, primarily at the asset group level. The asset group is defined as stores and cross-docks within a distribution center’s service area. We monitor asset group performance in order to assess if events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable. The most likely condition that would necessitate an assessment would be an adverse change in historical and estimated future results of an asset group's performance. For property and equipment held and used, we measure an impairment loss if the carrying amount is not recoverable through its undiscounted cash flows and measure the impairment loss based on the difference between the carrying amount and estimated fair value. For the years ended January 31, 2024, we recorded an impairment loss of $2.3 million which is included in "Charges and Credits". For the years ended January 31, 2023 and 2022, there were no impairments.
Leases	Leases. We determine if an arrangement is a lease at inception. Operating lease right-of-use assets and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As most of our leases do not provide an implicit rate, we use our estimated incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. If the estimate of our incremental borrowing rate was changed, our operating lease assets and liabilities could differ materially. We record lease incentives as a reduction to the operating lease right-of-use assets upon commencement of the lease and amortize the balance on a straight-line basis over the life of the lease. Leases with an initial term of 12 months or less are not recorded on the balance sheet. Lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise the option. Lease expense is recognized on a straight-line basis over the lease term. We have made a policy election for all classifications of leases to combine lease and non-lease components and to account for them as a single lease component.
Debt Issuance Costs	Debt Issuance Costs. Costs that are direct and incremental to debt issuance are deferred and amortized to interest expense using the effective interest method over the expected life of the debt. All other costs related to debt issuance are expensed as incurred. We present debt issuance costs associated with long-term debt as a reduction of the carrying amount of the debt. Unamortized costs related to the Revolving Credit Facility, as defined in Note 7, Debt and Financing Lease Obligations, are included in other assets on our Consolidated Balance Sheet and were $8.6 million and $5.4 million as of January 31, 2024 and 2023, respectively.
Expense Classifications	Expense Classifications. We record as cost of goods sold, the direct cost of products and parts sold and related costs for delivery, transportation and handling, inbound freight, receiving, inspection, and other costs associated with the operations of our distribution system, including occupancy related to our warehousing operations. The costs associated with our merchandising, advertising, sales commissions, and all store occupancy costs, are included in selling, general and administrative expense (“SG&A”).
Advertising Costs	Advertising Costs. Advertising costs are expensed as incurred. For fiscal years 2024, 2023 and 2022, advertising expense was $94.3 million, $86.7 million and $90.4 million, respectively.
Stock-Based Compensation	Stock-based Compensation. Stock-based compensation expense is recorded for share-based compensation awards, net of actual forfeitures, over the requisite service period using the straight-line method. For equity-classified share-based compensation awards, expense is recognized based on the grant-date fair value. For stock option grants, we use the Black-Scholes model to determine fair value. For grants of restricted stock units, the fair value of the grant is the market value of our stock at the date of issuance. For grants of performance-based restricted stock units, the fair value of the grant is the market value of our stock at the date of issuance adjusted for any market conditions.
Self-insurance	Self-insurance. We are self-insured for certain losses relating to group health, workers’ compensation, automobile, general and product liability claims. We have stop-loss coverage to limit the exposure arising from these claims. Self-insurance losses for claims filed and claims incurred, but not reported, are accrued based upon our estimates of the net aggregate liability for claims incurred using development factors based on historical experience.
Income Taxes	Income Taxes. We are subject to U.S. federal income tax as well as income tax in multiple state jurisdictions. We follow the liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between GAAP and tax bases of assets and liabilities and for operating loss and tax credit carryforwards, as measured using the enacted tax rates expected to be in effect when the temporary differences are expected to be realized or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period in which the enactment occurs. A valuation allowance is provided when it is more-likely-than-not that some portion or all of a deferred tax asset will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become realizable. To the extent penalties and interest are incurred, we record these charges as a component of our provision for income taxes. During the years ended January 31, 2024 and 2023, we concluded that, based on our evaluation of available objective positive and negative evidence, it is not more likely than not that our net U.S. federal and state deferred tax assets are recoverable. As of January 31, 2024, the total valuation allowance relative to U.S. federal and state deferred tax assets was $25.2 million as compared to $6.6 million as of January 31, 2023. The net change during the year ended January 31, 2024 and 2023 in the valuation allowance was $18.6 million and $6.6 million, respectively. We review and update our tax positions as necessary to add any new uncertain tax positions taken, or to remove previously identified uncertain positions that have been adequately resolved. Additionally, uncertain positions may be remeasured as warranted by changes in facts or law. Accounting for uncertain tax positions requires estimating the amount, timing and likelihood of ultimate settlement.
Contingencies	Contingencies. An estimated loss from a contingency is recorded if it is probable that an asset has been impaired or a liability has been incurred at the date of the financial statements and the amount of the loss can be reasonably estimated. Gain contingencies are not recorded until realization is assured beyond a reasonable doubt. Legal costs related to loss contingencies are expensed as incurred.
Fair Value of Financial Instruments	Fair Value of Financial Instruments. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities recorded at fair value are categorized using defined hierarchical levels related to subjectivity associated with the inputs to fair value measurements as follows: •Level 1 – Inputs represent unadjusted quoted prices in active markets for identical assets or liabilities. •Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly (for example, quoted market prices for similar assets or liabilities in active markets or quoted market prices for identical assets or liabilities in markets not considered to be active, inputs other than quoted prices that are observable for the asset or liability, or market-corroborated inputs). •Level 3 – Inputs that are not observable from objective sources such as our internally developed assumptions used in pricing an asset or liability (for example, an estimate of future cash flows used in our internally developed present value of future cash flows model that underlies the fair-value measurement). In determining fair value, we use observable market data when available, or models that incorporate observable market data. When we are required to measure fair value and there is not a market-observable price for the asset or liability or for a similar asset or liability, we use the cost or income approach depending on the quality of information available to support management’s assumptions. The cost approach is based on management’s best estimate of the current asset replacement cost. The income approach is based on management’s best assumptions regarding expectations of future net cash flows and discounts the expected cash flows using a commensurate risk-adjusted discount rate. Such evaluations involve significant judgment, and the results are based on expected future events or conditions such as sales prices, economic and regulatory climates, and other factors, most of which are often outside of management’s control. However, we believe assumptions used reflect a market participant’s view of long-term prices, costs, and other factors and are consistent with assumptions used in our business plans and investment decisions. In arriving at fair-value estimates, we use relevant observable inputs available for the valuation technique employed. If a fair-value measurement reflects inputs at multiple levels within the hierarchy, the fair-value measurement is characterized based on the lowest level of input that is significant to the fair-value measurement. The fair value of cash and cash equivalents, restricted cash and accounts payable approximate their carrying amounts because of the short nature of these instruments. The fair value of the installment loans included in customer accounts receivable, approximates their carrying value, net of the allowance for credit losses. The fair value of revolving accounts included in customer accounts receivable are recorded at fair value which was determined using Level 3 inputs to develop a discounted cash flow forecast as further described in Note 3. The fair value of our Revolving Credit Facility approximates carrying value based on the current borrowing rate for similar types of borrowing arrangements. At January 31, 2024, the fair value of the asset-backed notes was $536.3 million, compared to the carrying value of $571.2 million, which was determined using Level 2 inputs based on inactive trading activity.
Recent Accounting Pronouncements Adopted	Recent Accounting Pronouncements Adopted. Financial Instruments - Troubled Debt Restructurings and Vintage Disclosures. In March 2022, the FASB issued Accounting Standards Update ("ASU") 2022-02 ("ASU 2022-02"), Financial Instruments – Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures, an update that eliminates the accounting guidance for troubled debt restructurings ("TDR") by creditors in Accounting Standard Codification 310 - Receivables ("ASC 310-40") while enhancing disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. Under ASU 2022-02, the use of a discounted cash flow method is no longer required when measuring expected credit losses on modified loans. The ASU also refines existing credit-related disclosures by requiring disclosure of current-period gross charge-offs of receivables by year of origination. The amendments in the ASU are to be applied prospectively to modifications and disclosures of gross charge-offs, and, as such, there will be no comparative disclosures to prior periods until such time as both periods disclosed are subject to the new guidelines. However, adoption on a modified retrospective basis is permitted for the effect on the allowance for credit losses related to the elimination of the TDR recognition and measurement guidance. The ASU became effective for the Company on February 1, 2023. Upon adoption, the Company recorded an adjustment to reduce the beginning balance of its allowance for credit losses by $0.4 million to reflect the elimination of the measurement guidance related to TDRs with an offsetting increase, net of tax, to beginning retained earnings. Liabilities - Supplier Finance Programs ASU 2022-04. In September 2022, the FASB issued Accounting Standards Update ("ASU") 2022-04 ("ASU 2022-04"), Liabilities - Supplier Finance Programs (Subtopic 405-50): Disclosure of Supplier Finance Program Obligations, an update that requires that a buyer in a supplier finance program disclose sufficient information about the program to allow a user of financial statements to understand the program's nature, activity during the period, changes from period to period, and potential magnitude. The ASU became effective for the Company in the second quarter of fiscal year 2024. The adoption did not have a material impact on our consolidated financial statements. Recent Accounting Pronouncements Yet To Be Adopted. Segment Reporting - Improvements to Reportable Segment Disclosures ASU 2023-07. In November 2023, the FASB issued Accounting Standards Update ("ASU") 2023-07 ("ASU 2023-07"), Segment Reporting: Improvements to Reportable Segment Disclosures, that improves disclosures about a public entity's reportable segments and addresses requests from investors and other allocators of capital for additional, more detailed information about a reportable segment's expenses. We expect to adopt ASU 2023-07 during the fourth quarter of fiscal year 2025. The adoption of ASU 2023-07 will require additional disclosures related to our segment reporting but will likely not have a material impact on our financial statements. Income Taxes - Improvements to Income Tax Disclosures ASU 2023-09. In December 2023, the FASB issued an Accounting Standards Update ("ASU") 2023-09 ("ASU 2023-09"), Income Taxes (Topic 740): Improvements to Income Tax Disclosures, to enhance the transparency and decision usefulness of income tax disclosures. The ASU is intended to address investor requests for more transparency about income tax information through improvements to income tax disclosures primarily related to the rate reconciliation and income taxes paid information. We expect to adopt ASU 2023-09 during fiscal year 2026. The adoption of ASU 2023-09 will require additional disclosures related to our income tax reporting but will likely not have a material impact on our financial statements.

Variable Interest Entities

12 Months Ended

Jan. 31, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Variable Interest Entities

From time to time, we securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. Under the terms of the respective securitization transactions, all cash collections and other cash proceeds of the customer receivables go first to the servicer and the holders of the asset-backed notes, and then to the residual equity holder. We retain the servicing of the securitized portfolio and receive a monthly fee of 4.75% (annualized) based on the outstanding balance of the securitized receivables, and we currently hold all of the residual equity. In addition, we, rather than the VIEs, will retain certain credit insurance income together with certain recoveries related to credit insurance and RSAs on charge-offs of the securitized receivables, which will continue to be reflected as a reduction of net charge-offs on a consolidated basis for as long as we consolidate the VIEs.

We consolidate VIEs when we determine that we are the primary beneficiary of these VIEs, we have the power to direct the activities that most significantly impact the performance of the VIEs and our obligation to absorb losses and the right to receive residual returns are significant.

The following table presents the assets and liabilities held by the VIEs (for legal purposes, the assets and liabilities of the VIEs will remain distinct from Conn’s, Inc.):


(in thousands)	January 31, 2024		January 31, 2023
Assets:
Restricted cash	$	49,940	$	38,727
Customer accounts receivable:
Customer accounts receivable	715,176		506,811
Restructured accounts	73,205		46,626
Allowance for credit losses	(136,821)		(105,982)
Allowance for no-interest option credit programs	(15,505)		(9,340)
Deferred fees and origination costs	(7,530)		(4,851)
Total customer accounts receivable, net	628,525		433,264
Customer accounts receivable under fair value option	173,631		—
Due from Conn's, Inc., net	44,103		—
Total assets	$	852,096	$	471,991
Liabilities:
Accrued expenses	$	1,155	$	3,475
Other liabilities	5,995		4,578
Due to Conn’s, Inc., net	—		2,249
Secured borrowings - current	147,815		—

Long-term debt:
Secured borrowings - non-current	20,841		—
2021-A Class B Notes	—		54,597
2021-A Class C Notes	16,815		63,890
2022-A Class A Notes	—		117,935
2022-A Class B Notes	51,238		132,090
2022-A Class C Notes	63,090		63,090
2023-A Class A Notes	67,673		—
2023-A Class B Notes	82,430		—
2023-A Class C Notes	30,550		—
2024-A Class A Notes	133,490		—
2024-A Class B Notes	98,120		—
2024-A Class C Notes	27,760		—
	739,822		431,602
Less deferred debt issuance costs	(23,623)		(20,812)
Total debt	716,199		410,790
Total liabilities	$	723,349	$	421,092

The assets of the VIEs serve as collateral for the obligations of the VIEs. The holders of asset-backed notes have no recourse to assets outside of the respective VIEs.

Finance Charges and Other Revenues (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Financing Receivable [Line Items]
Interest income and fees	$ 229,170	$ 244,137	$ 259,422
Insurance income	23,614	20,681	24,270
Other revenues	6,568	1,119	950
Total finance charges and other revenues	259,352	265,937	284,642
Provisions for uncollectible interest	45,000	43,800	36,100
TDR accounts
Financing Receivable [Line Items]
Interest income and fees	$ 15,700	$ 15,300	$ 24,900

Finance Charges and Other Revenues

12 Months Ended

Jan. 31, 2024

Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]

Finance Charges and Other Revenue

Finance Charges and Other Revenues

Finance charges and other revenues consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Interest income and fees	$	229,170	$	244,137	$	259,422
Insurance income	23,614		20,681		24,270
Other revenues	6,568		1,119		950
Total finance charges and other revenues	$	259,352	$	265,937	$	284,642

Interest income and fees and insurance income are derived from the credit segment operations, whereas other revenues are derived from the retail segment operations. Insurance income is comprised of sales commissions from third-party insurance companies that are recognized when coverage is sold and retrospective income paid by the insurance carrier if insurance claims are less than earned premiums.

For the years ended January 31, 2024, 2023 and 2022, interest income and fees reflected provisions for uncollectible interest of $45.0 million, $43.8 million and $36.1 million, respectively. The amount included in interest income and fees related to restructured accounts for the years ended January 31, 2024, 2023 and 2022 is $15.7 million, $15.3 million and $24.9 million, respectively.

Income Taxes - Components of Provision (Benefit) for Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Current:
Federal	$ (12,702)	$ (2,607)	$ 13,428
State	842	845	3,285
Total current	(11,860)	(1,762)	16,713
Deferred:
Federal	(25,009)	(5,974)	14,726
State	(2,587)	665	2,073
Total deferred	(27,596)	(5,309)	16,799
(Benefit) provision for income taxes	$ (39,456)	$ (7,071)	$ 33,512

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

+ References + Details

Debt and Financing Lease Obligations - Revolving Credit Facility (Details) - USD ($)	Dec. 18, 2023	Jul. 31, 2023	Nov. 21, 2022	Jan. 31, 2024	Feb. 21, 2023	Mar. 29, 2021
Debt Instrument [Line Items]
Debt Instrument, Interest Rate, Increase (Decrease)	0.50%
Debt Instrument, Minimum Fixed Charge Ratio	100.00%
Debt Instrument, Period of Days Above Covenant Test Trigger	3000.00%
Revolving Credit Facility
Debt Instrument [Line Items]
Remaining borrowing capacity				$ 155,300,000
Outstanding letters of credit				$ 25,200,000
Revolving Credit Facility \| Revolving Credit Facility
Debt Instrument [Line Items]
Maximum borrowing capacity	$ 555,000,000					$ 555
Remaining borrowing capacity	$ 100,000,000
Weighted average interest rate				8.80%
Debt Instrument, Cap on Revolving Commitments	33.30%
Line of Credit, Unused Borrowing Capacity, Unused Amount, Percent	17.50%
Line of Credit, Unused Borrowing Capacity, Covenant Test Trigger, Percent	20.00%
Revolving Credit Facility \| Revolving Credit Facility \| Debt Instrument, Cap Rate Limit, Percent of Contract Payments
Debt Instrument [Line Items]
Debt Instrument, Cap on Eligible Contract Payments	80.00%
Revolving Credit Facility \| Revolving Credit Facility \| Debt Instrument, Cap Rate Limit, Fair Market Value of Owned Portfolio
Debt Instrument [Line Items]
Debt Instrument, Cap on Eligible Contract Payments	80.00%
Revolving Credit Facility \| LIBOR \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread			1.00%
Interest-free period			30 days
Revolving Credit Facility \| Federal funds rate \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread			0.50%
Revolving Credit Facility \| Minimum
Debt Instrument [Line Items]
Line of credit facility, current borrowing capacity	$ 300,000,000					40,000,000
Revolving Credit Facility \| Minimum \| Revolving Credit Facility
Debt Instrument [Line Items]
Unused capacity fee percentage			0.25%
Revolving Credit Facility \| Minimum \| LIBOR \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread	3.00%		2.50%
Revolving Credit Facility \| Minimum \| Base rate \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread	2.00%		1.50%
Revolving Credit Facility \| Maximum
Debt Instrument [Line Items]
Line of credit facility, current borrowing capacity	$ 400,000,000					$ 100,000,000
Revolving Credit Facility \| Maximum \| Revolving Credit Facility
Debt Instrument [Line Items]
Unused capacity fee percentage			0.50%
Revolving Credit Facility \| Maximum \| LIBOR \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread	3.75%		3.25%
Revolving Credit Facility \| Maximum \| Base rate \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread	2.75%		2.25%
Term Loan [Member] \| Revolving Credit Facility
Debt Instrument [Line Items]
Maximum borrowing capacity	$ 108,000,000				$ 100,000,000
Term Loan [Member] \| Minimum \| Base rate \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread	4.80%
Term Loan [Member] \| Maximum \| Base rate \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread	8.00%
Delayed Draw Term Loan [Member] \| Revolving Credit Facility
Debt Instrument [Line Items]
Maximum borrowing capacity		$ 50,000,000
Unused capacity fee percentage		5.00%
Delayed Draw Term Loan [Member] \| Minimum
Debt Instrument [Line Items]
Line of credit facility, current borrowing capacity		$ 40,000,000
Delayed Draw Term Loan [Member] \| Minimum \| Base rate \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread		5.00%
Delayed Draw Term Loan [Member] \| Maximum \| Base rate \| Revolving Credit Facility
Debt Instrument [Line Items]
Variable basis spread		10.00%

Debt and Financing Lease Obligations - Secured Borrowings (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Secured debt
Short-Term Debt [Line Items]
Fair value of debt	$ 536,300
Interest Expense, Debt	3,500
Secured debt
Short-Term Debt [Line Items]
Debt, Long-Term and Short-Term, Combined Amount	168,587	$ 0
Long-Term Debt
Short-Term Debt [Line Items]
Secured Long-Term Debt, Noncurrent	20,841	0
Long-Term Debt \| Secured debt
Short-Term Debt [Line Items]
Secured Long-Term Debt, Noncurrent	20,772	0
Short-Term Debt
Short-Term Debt [Line Items]
Secured Debt, Current	147,815	0
Short-Term Debt \| Secured debt
Short-Term Debt [Line Items]
Secured Debt, Current	$ 147,815	$ 0

Summary of Significant Accounting Policies - Vendor Allowances (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Accounting Policies [Abstract]
Vendor rebates	$ 128.7	$ 129.0	$ 118.1

Significant Vendors (Tables)

12 Months Ended

Jan. 31, 2024

Significant Vendors [Abstract]

Vendor portion of the Company's merchandise purchases

As shown in the table below, a significant portion of our merchandise purchases were made from six vendors:


	Year Ended January 31,
	2024		2023		2022
Vendor A	31.3	%	31.6	%	31.5	%
Vendor B	18.5		17.4		21.1
Vendor C	11.1		11.0		11.0
Vendor D	2.6		4.2		5.0
Vendor E	2.3		2.7		2.5
Vendor F	2.1		2.5		2.2
Top six vendors combined	67.9	%	69.4	%	73.3	%

Leases - Additional Information (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Operating Leased Assets [Line Items]
Operating lease, impairment loss	$ 0.0	$ 0.0
Total rent expense	$ 81.3	$ 69.8	$ 65.8
Minimum \| Land, Buildings and Improvements
Operating Leased Assets [Line Items]
Lessee, operating lease, term of contract	5 years
Minimum \| Equipment
Operating Leased Assets [Line Items]
Lessee, operating lease, term of contract	3 years
Maximum \| Land, Buildings and Improvements
Operating Leased Assets [Line Items]
Lessee, operating lease, term of contract	15 years
Maximum \| Equipment
Operating Leased Assets [Line Items]
Lessee, operating lease, term of contract	5 years

Summary of Significant Accounting Policies	12 Months Ended
Summary of Significant Accounting Policies	Jan. 31, 2024
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Business. Conn’s, Inc., a Delaware corporation, is a holding company with no independent assets or operations other than its investments in its subsidiaries. References to “we,” “our,” “us,” “the Company,” “Conn’s” or “CONN” refer to Conn’s, Inc. and its subsidiaries. Conn’s is a leading specialty retailer that offers a broad selection of quality, branded durable consumer goods and related services in addition to proprietary credit solutions for its core consumers. We operate an integrated and scalable business through our retail stores and website. Our complementary product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit offering provides financing solutions to a large, under-served population of consumers who typically have limited credit alternatives. On December 18, 2023, the Company acquired 100% of the outstanding stock units of W.S. Badcock, LLC in exchange for 1,000,000 shares of preferred stock which is convertible into an aggregate of 24,540,295 non-voting common shares, subject to stockholder approval. The non-voting common shares represent 49.99% of the issued and outstanding shares of common stock immediately available after conversion. We operate two reportable segments: retail and credit. Our retail stores bear the “Conn’s HomePlus” or "Badcock and more" name with all of our stores providing the same products and services to a common customer group. Our stores follow the same procedures and methods in managing their operations. Our retail business and credit business are operated independently from each other. The credit segment is dedicated to providing short- and medium-term financing to our retail customers. The retail segment is not involved in credit approval decisions or collection efforts. Our management evaluates performance and allocates resources based on the operating results of the retail and credit segments. The consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and prevailing industry practices. Fiscal Year. Our fiscal year ends on January 31. References to a fiscal year refer to the calendar year in which the fiscal year ends. Principles of Consolidation. The consolidated financial statements include the accounts of Conn’s, Inc. and its wholly-owned subsidiaries. All material intercompany transactions and balances have been eliminated in consolidation. Variable Interest Entities. Variable Interest Entities (“VIEs”) are consolidated if the Company is the primary beneficiary. The primary beneficiary of a VIE is the party that has (i) the power to direct the activities that most significantly impact the performance of the VIE and (ii) the obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. We retain the servicing of the securitized portfolio and have a variable interest in each corresponding VIE by holding the residual equity. We have determined that we are the primary beneficiary of each respective VIE because (i) our servicing responsibilities for the securitized portfolio give us the power to direct the activities that most significantly impact the performance of the VIE and (ii) our variable interest in the VIE gives us the obligation to absorb losses and the right to receive residual returns that potentially could be significant. As a result, we consolidate the respective VIEs within our consolidated financial statements. Refer to Note 7, Debt and Financing Lease Obligations, and Note 14, Variable Interest Entities, for additional information. Use of Estimates. The preparation of financial statements in accordance with GAAP requires management to make informed judgments and estimates that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosure of contingent assets and liabilities. Changes in facts and circumstances or additional information may result in revised estimates, and actual results may differ, even significantly, from these estimates. Management evaluates its estimates and related assumptions regularly, including those related to the allowance for credit losses and allowances for no-interest option credit programs, which are particularly sensitive given the size of our customer portfolio balance. Cash and Cash Equivalents. As of January 31, 2024 and 2023, cash and cash equivalents included cash and credit card deposits in transit. Credit card deposits in transit included in cash and cash equivalents were $2.5 million and $5.2 million as of January 31, 2024 and 2023, respectively. Restricted Cash. The restricted cash balance as of January 31, 2024 and 2023 includes $41.2 million and $33.6 million, respectively, of cash we collected as servicer on the securitized receivables that was subsequently remitted to the VIEs and $8.8 million and $5.2 million, respectively, of cash held by the VIEs as additional collateral for the asset-backed notes. Customer Accounts Receivable. Customer accounts receivable reported in the Consolidated Balance Sheet includes total receivables managed. The Company has two types of lending products including installment loans from the legacy Conn’s business and in conjunction with the acquisition of Badcock revolving credit accounts. Installment Loans. Customer accounts receivable are recognized at the time the customer takes possession of the product. Customer accounts receivable include installment loans that are both transferred to a VIE and those not transferred to a VIE. The expected lifetime losses on installment loans are recognized upon origination through an allowance for credit losses account that is deducted from the customer account receivable balance and presented net thereof. Customer accounts receivable include the net of unamortized deferred fees charged to customers and origination costs. Customer receivables are considered delinquent if a payment has not been received on the scheduled due date. Installment loans that are delinquent more than 209 days as of the end of a month are charged-off against the allowance for doubtful accounts along with interest accrued subsequent to the last payment. In an effort to mitigate losses on our installment loans, we may make loan modifications to a borrower experiencing financial difficulty. The loan modifications are intended to maximize net cash flow after expenses and avoid the need to exercise legal remedies available to us. We may extend or “re-age” a portion of our customer accounts, which involves modifying the payment terms to defer a portion of the cash payments due. Our re-aging of customer accounts does not change the interest rate or the total principal amount due from the customer and typically does not reduce the monthly contractual payments. To a much lesser extent, we may provide the customer the ability to refinance their account, which typically does not change the interest rate or the total principal amount due from the customer but does reduce the monthly contractual payments and extend the term. We consider accounts that have been re-aged in excess of three months, refinanced or with significant concessions as "restructured accounts". Interest Income on Customer Accounts Receivable. Interest income, which includes interest income and amortization of deferred fees and origination costs, is recorded using the interest method and is reflected in finance charges and other revenues. Typically, interest income is recorded until the customer account is paid off or charged-off, and we provide an allowance for estimated uncollectible interest. We reserve for interest that is more than 60 days past due. Any contractual interest income received from customers in excess of the interest income calculated using the interest method is recorded as deferred revenue on our balance sheets. At January 31, 2024 and 2023, there were $7.8 million and $8.1 million, respectively, of deferred interest included in deferred revenues and other credits and other long-term liabilities. The deferred interest will ultimately be brought into income as the accounts pay off or charge-off. We offer a 12-month no-interest option program. If the customer is delinquent in making a scheduled monthly payment or does not repay the principal in full by the end of the no-interest option program period (grace periods are provided), the account does not qualify for the no-interest provision and none of the interest earned is waived. Interest income is recognized based on estimated accrued interest earned to date on all no-interest option finance programs with an offsetting reserve for those customers expected to satisfy the requirements of the program based on our historical experience. We recognize interest income on significantly modified accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it equals the present value of expected future cash flows. We place accounts in non-accrual status when legally required. Payments received on non-accrual loans will be applied to principal and reduce the balance of the loan. At January 31, 2024 and 2023, the carrying value of customer accounts receivable in non-accrual status was $8.9 million and $7.9 million, respectively. At January 31, 2024 and 2023, the carrying value of customer accounts receivable that were past due 90 days or more and still accruing interest totaled $81.7 million and $92.2 million, respectively. At January 31, 2024 and January 31, 2023, the carrying value of customer accounts receivable in a bankruptcy status that were less than 60 days past due of $8.1 million and $7.1 million, respectively, were included within the customer receivables balance carried in non-accrual status. Allowance for Credit Losses. The allowance for credit losses is measured on a collective (pool) basis where similar risk characteristics exist and is only applied to our installment loan portfolio. Upon adoption of ASC 326, the Company elected to maintain the pools of customer accounts receivable that were previously accounted for under ASC 310 (Non-Modified, Modified and Significantly Modified which were previously referred to as Non-TDR Non-Re-aged, Non-TDR Re-aged, and TDR, respectively). These pools are further segmented based on shared risk attributes, which include the borrower’s Vantage score, product class, length of customer relationship and delinquency status. The allowance for credit losses is determined for each pool and reduces the pool’s carrying amount to establish a new amortized cost basis. Changes to the allowance for credit losses after adoption are recorded through provision expense. We have elected to use a risk-based, pool-level segmentation framework to calculate the expected loss rate. This framework is based on our historical gross charge-off history. In addition to adjusted historical gross charge-off rates, estimates of post-charge-off recoveries, including cash payments from customers, sales tax recoveries from taxing jurisdictions, and payments received under credit insurance and repair service agreement (“RSA”) policies are also considered. We also consider forward- looking economic forecasts based on a statistical analysis of economic factors (specifically, forecast of unemployment rates over the reasonable and supportable forecasting period). To the extent that situations and trends exist and are not captured in our model, management will layer on additional qualitative adjustments. Qualitative factors can include both external and internal information and consider management’s view on available facts and circumstances at each reporting period. More specifically, external factors that may have an impact on the application of qualitative factors would include new laws or regulations relating to collections or originations, new interpretations of existing laws or regulations, and the overall condition of the economy. Internal factors that may have an impact on the application of qualitative factors would include necessary revisions to modeling estimates and operational activities. The Company uses a 24-month reasonable and supportable forecast period for the installment loan portfolio. We estimate losses beyond the 24-month forecast period based on historic loss rates experienced over the life of our historic loan portfolio by loan pool type. We revisit our measurement methodology and assumption annually, or more frequently if circumstances warrant. Revolving Accounts. As of December 18, 2023, the Company elected the fair value option to account for all revolving accounts acquired through the Badcock acquisition as well as future originations of revolving accounts. Instead of recording an allowance to estimate expected lifetime losses, we apply fair value methods to estimate the current value of the revolving accounts. This election is non-revocable and will remain in place until the accounts pay or charge off or another event occurs requiring consideration of the fair value option. Typically, we use a discounted cash flow approach which relies on assumptions regarding default rates, cash flow estimates of both duration and volume, and the discount rate among other factors. Of the $304.2 million of Badcock accounts on the balance sheet at January 31, 2024, $173.6 million were included in non-consolidated securitization vehicles. These accounts failed the requirements for sale accounting per ASC 860, “Transfers of Financial Assets and Liabilities”, and therefore the related debt is accounted for as secured borrowings in the liability section reflective of the underlying debt of the securitization vehicle. The fair value adjustment for both the revolving accounts and related secured borrowings are included in the income statement under the caption, “Finance charges and other revenues” as a component of revenue. Inventories. Inventories consist of merchandise purchased for resale and service parts and are recorded at the lower of cost or net realizable value. The carrying value of the inventory is reduced to its net realizable value for any product lines with excess of carrying amount, typically weighted-average cost, over the amount we expect to realize from the ultimate sale or other disposition of the inventory, with a corresponding charge to cost of sales. The write-down of inventory to net realizable value is estimated based on assumptions regarding inventory aging and historical product sales. Vendor Allowances. We receive funds from vendors for price protection, product rebates (earned upon purchase or sale of product), marketing, and promotion programs, collectively referred to as vendor allowances, which are recorded on an accrual basis. We estimate the vendor allowances to accrue based on the progress of satisfying the terms of the programs based on actual and projected sales or purchase of qualifying products. If the programs are related to product purchases, the vendor allowances are recorded as a reduction of product cost in inventory still on hand with any remaining amounts recorded as a reduction of cost of goods sold. During the years ended January 31, 2024, 2023 and 2022, we recorded $128.7 million, $129.0 million and $118.1 million, respectively, as reductions in cost of goods sold from vendor allowances. Property and Equipment. Property and equipment, including any major additions and improvements to property and equipment, are recorded at cost. Normal repairs and maintenance that do not materially extend the life of property and equipment are expensed as incurred. Depreciation, which includes amortization of financed leases, is computed using the straight-line method over the estimated useful lives of the assets, or in the case of leasehold improvements, over the shorter of the estimated useful lives or the remaining terms of the leases. Internal-Use Software Costs. Costs related to software developed or obtained for internal use and cloud-based computing arrangements are expensed as incurred until the application development stage has been reached. Once the application development stage has been reached, certain qualifying costs are capitalized until the software is ready for its intended use. Costs incurred during the post implementation stage are expensed as incurred. Once placed into service, capitalized costs are amortized over periods of up to 10 years. For the year ended January 31, 2024, no software costs were written-off. For the year ended January 31, 2023, we incurred a $7.3 million loss from the write-off of previously capitalized costs related to a change in the e-commerce platform. No software costs were written-off in the years ended January 31, 2022. Refer to Note 5, Charges and Credits, for additional information. Impairment of Long-Lived Assets. Long-lived assets are evaluated for impairment, primarily at the asset group level. The asset group is defined as stores and cross-docks within a distribution center’s service area. We monitor asset group performance in order to assess if events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable. The most likely condition that would necessitate an assessment would be an adverse change in historical and estimated future results of an asset group's performance. For property and equipment held and used, we measure an impairment loss if the carrying amount is not recoverable through its undiscounted cash flows and measure the impairment loss based on the difference between the carrying amount and estimated fair value. For the years ended January 31, 2024, we recorded an impairment loss of $2.3 million which is included in "Charges and Credits". For the years ended January 31, 2023 and 2022, there were no impairments. Leases. We determine if an arrangement is a lease at inception. Operating lease right-of-use assets and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As most of our leases do not provide an implicit rate, we use our estimated incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. If the estimate of our incremental borrowing rate was changed, our operating lease assets and liabilities could differ materially. We record lease incentives as a reduction to the operating lease right-of-use assets upon commencement of the lease and amortize the balance on a straight-line basis over the life of the lease. Leases with an initial term of 12 months or less are not recorded on the balance sheet. Lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise the option. Lease expense is recognized on a straight-line basis over the lease term. We have made a policy election for all classifications of leases to combine lease and non-lease components and to account for them as a single lease component. Debt Issuance Costs. Costs that are direct and incremental to debt issuance are deferred and amortized to interest expense using the effective interest method over the expected life of the debt. All other costs related to debt issuance are expensed as incurred. We present debt issuance costs associated with long-term debt as a reduction of the carrying amount of the debt. Unamortized costs related to the Revolving Credit Facility, as defined in Note 7, Debt and Financing Lease Obligations, are included in other assets on our Consolidated Balance Sheet and were $8.6 million and $5.4 million as of January 31, 2024 and 2023, respectively. Revenue Recognition. The Company accounts for revenue under ASC 606 and has the following material revenue streams: the sale of products (e.g. appliances, electronics) including delivery; the sale of third party warranty and insurance programs, including retrospective income; service income; interest income generated from the financing of point of sale transactions; and volume rebate incentives received from a third party financier. Sale of Products Including Delivery: The Company has a single performance obligation associated with these contracts: the delivery of the product to the customer, at which point control transfers. Revenue for the sale of products is recognized at the time of delivery, net of any adjustments for sales incentives such as discounts, coupons, rebates or other free products or services. Sales financed through third-party no-interest option programs typically require us to pay a fee to the third party on each completed sale, which is recorded as a reduction of net sales in the retail segment. Sale of Third Party Warranty and Insurance Programs, Including Retrospective Income: We sell repair service agreements (“RSA”) and credit insurance contracts on behalf of unrelated third-parties. The Company has a single performance obligation associated with these contracts: the delivery of the product to the customer, at which point control transfers. Commissions related to these contracts are recognized in revenue upon delivery of the product. We also may serve as the administrator of the RSAs sold and defer 5% of the revenue received from the sale of RSAs as compensation for this performance obligation as 5% represents the estimated stand-alone sales price to serve as the administrator. The deferred RSA administration fee is recorded in income ratably over the life of the RSA contract sold. Retrospective income on RSA contracts is recognized upon delivery of the product based on an estimate of claims and is adjusted throughout the life of the contracts as actual claims materialize. Retrospective income on insurance contracts is recognized when earned as that is the point at which we no longer believe a significant reversal of income is probable as the consideration is highly susceptible to factors outside of our influence. Service Income: The Company has a single performance obligation associated with these contracts: the servicing of the RSA claims. Service revenues are recognized at the time service is provided to the consumer. Volume Rebate Incentive: As part of our agreement with our third-party provider of no-interest option programs, we may receive a volume rebate incentive based on the total dollar value of sales made under our third-party provider program. The Company has a single performance obligation associated with this contract: the delivery of the product to the customer, at which point control transfers. Revenue for the volume rebate incentive is recognized upon delivery of the product to the customer based on the projected total annual dollar value of sales to be made under our third-party provider. Deferred Revenue. Deferred revenue related to contracts with customers consists of deferred customer deposits and deferred RSA administration fees. During the twelve months ended January 31, 2024, we recognized $3.8 million of revenue for customer deposits deferred as of the beginning of the period compared to $6.9 million recognized during the twelve months ended January 31, 2023. During the twelve months ended January 31, 2024, we recognized $2.8 million of revenue for RSA administrative fees deferred as of the beginning of the period compared to $3.1 million recognized during the twelve months ended January 31, 2023. Expense Classifications. We record as cost of goods sold, the direct cost of products and parts sold and related costs for delivery, transportation and handling, inbound freight, receiving, inspection, and other costs associated with the operations of our distribution system, including occupancy related to our warehousing operations. The costs associated with our merchandising, advertising, sales commissions, and all store occupancy costs, are included in selling, general and administrative expense (“SG&A”). Advertising Costs. Advertising costs are expensed as incurred. For fiscal years 2024, 2023 and 2022, advertising expense was $94.3 million, $86.7 million and $90.4 million, respectively. Stock-based Compensation. Stock-based compensation expense is recorded for share-based compensation awards, net of actual forfeitures, over the requisite service period using the straight-line method. For equity-classified share-based compensation awards, expense is recognized based on the grant-date fair value. For stock option grants, we use the Black-Scholes model to determine fair value. For grants of restricted stock units, the fair value of the grant is the market value of our stock at the date of issuance. For grants of performance-based restricted stock units, the fair value of the grant is the market value of our stock at the date of issuance adjusted for any market conditions. Self-insurance. We are self-insured for certain losses relating to group health, workers’ compensation, automobile, general and product liability claims. We have stop-loss coverage to limit the exposure arising from these claims. Self-insurance losses for claims filed and claims incurred, but not reported, are accrued based upon our estimates of the net aggregate liability for claims incurred using development factors based on historical experience. Income Taxes. We are subject to U.S. federal income tax as well as income tax in multiple state jurisdictions. We follow the liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between GAAP and tax bases of assets and liabilities and for operating loss and tax credit carryforwards, as measured using the enacted tax rates expected to be in effect when the temporary differences are expected to be realized or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period in which the enactment occurs. A valuation allowance is provided when it is more-likely-than-not that some portion or all of a deferred tax asset will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become realizable. To the extent penalties and interest are incurred, we record these charges as a component of our provision for income taxes. During the years ended January 31, 2024 and 2023, we concluded that, based on our evaluation of available objective positive and negative evidence, it is not more likely than not that our net U.S. federal and state deferred tax assets are recoverable. As of January 31, 2024, the total valuation allowance relative to U.S. federal and state deferred tax assets was $25.2 million as compared to $6.6 million as of January 31, 2023. The net change during the year ended January 31, 2024 and 2023 in the valuation allowance was $18.6 million and $6.6 million, respectively. We review and update our tax positions as necessary to add any new uncertain tax positions taken, or to remove previously identified uncertain positions that have been adequately resolved. Additionally, uncertain positions may be remeasured as warranted by changes in facts or law. Accounting for uncertain tax positions requires estimating the amount, timing and likelihood of ultimate settlement. Contingencies. An estimated loss from a contingency is recorded if it is probable that an asset has been impaired or a liability has been incurred at the date of the financial statements and the amount of the loss can be reasonably estimated. Gain contingencies are not recorded until realization is assured beyond a reasonable doubt. Legal costs related to loss contingencies are expensed as incurred. Fair Value of Financial Instruments. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities recorded at fair value are categorized using defined hierarchical levels related to subjectivity associated with the inputs to fair value measurements as follows: •Level 1 – Inputs represent unadjusted quoted prices in active markets for identical assets or liabilities. •Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly (for example, quoted market prices for similar assets or liabilities in active markets or quoted market prices for identical assets or liabilities in markets not considered to be active, inputs other than quoted prices that are observable for the asset or liability, or market-corroborated inputs). •Level 3 – Inputs that are not observable from objective sources such as our internally developed assumptions used in pricing an asset or liability (for example, an estimate of future cash flows used in our internally developed present value of future cash flows model that underlies the fair-value measurement). In determining fair value, we use observable market data when available, or models that incorporate observable market data. When we are required to measure fair value and there is not a market-observable price for the asset or liability or for a similar asset or liability, we use the cost or income approach depending on the quality of information available to support management’s assumptions. The cost approach is based on management’s best estimate of the current asset replacement cost. The income approach is based on management’s best assumptions regarding expectations of future net cash flows and discounts the expected cash flows using a commensurate risk-adjusted discount rate. Such evaluations involve significant judgment, and the results are based on expected future events or conditions such as sales prices, economic and regulatory climates, and other factors, most of which are often outside of management’s control. However, we believe assumptions used reflect a market participant’s view of long-term prices, costs, and other factors and are consistent with assumptions used in our business plans and investment decisions. In arriving at fair-value estimates, we use relevant observable inputs available for the valuation technique employed. If a fair-value measurement reflects inputs at multiple levels within the hierarchy, the fair-value measurement is characterized based on the lowest level of input that is significant to the fair-value measurement. The fair value of cash and cash equivalents, restricted cash and accounts payable approximate their carrying amounts because of the short nature of these instruments. The fair value of the installment loans included in customer accounts receivable, approximates their carrying value, net of the allowance for credit losses. The fair value of revolving accounts included in customer accounts receivable are recorded at fair value which was determined using Level 3 inputs to develop a discounted cash flow forecast as further described in Note 3. The fair value of our Revolving Credit Facility approximates carrying value based on the current borrowing rate for similar types of borrowing arrangements. At January 31, 2024, the fair value of the asset-backed notes was $536.3 million, compared to the carrying value of $571.2 million, which was determined using Level 2 inputs based on inactive trading activity. Recent Accounting Pronouncements Adopted. Financial Instruments - Troubled Debt Restructurings and Vintage Disclosures. In March 2022, the FASB issued Accounting Standards Update ("ASU") 2022-02 ("ASU 2022-02"), Financial Instruments – Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures, an update that eliminates the accounting guidance for troubled debt restructurings ("TDR") by creditors in Accounting Standard Codification 310 - Receivables ("ASC 310-40") while enhancing disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. Under ASU 2022-02, the use of a discounted cash flow method is no longer required when measuring expected credit losses on modified loans. The ASU also refines existing credit-related disclosures by requiring disclosure of current-period gross charge-offs of receivables by year of origination. The amendments in the ASU are to be applied prospectively to modifications and disclosures of gross charge-offs, and, as such, there will be no comparative disclosures to prior periods until such time as both periods disclosed are subject to the new guidelines. However, adoption on a modified retrospective basis is permitted for the effect on the allowance for credit losses related to the elimination of the TDR recognition and measurement guidance. The ASU became effective for the Company on February 1, 2023. Upon adoption, the Company recorded an adjustment to reduce the beginning balance of its allowance for credit losses by $0.4 million to reflect the elimination of the measurement guidance related to TDRs with an offsetting increase, net of tax, to beginning retained earnings. Liabilities - Supplier Finance Programs ASU 2022-04. In September 2022, the FASB issued Accounting Standards Update ("ASU") 2022-04 ("ASU 2022-04"), Liabilities - Supplier Finance Programs (Subtopic 405-50): Disclosure of Supplier Finance Program Obligations, an update that requires that a buyer in a supplier finance program disclose sufficient information about the program to allow a user of financial statements to understand the program's nature, activity during the period, changes from period to period, and potential magnitude. The ASU became effective for the Company in the second quarter of fiscal year 2024. The adoption did not have a material impact on our consolidated financial statements. Recent Accounting Pronouncements Yet To Be Adopted. S

Property and Equipment

12 Months Ended

Jan. 31, 2024

Property, Plant and Equipment [Abstract]

Property and Equipment

Property and equipment consist of the following:


	Estimated	January 31,
(dollars in thousands)	Useful Lives	2024		2023
Land	Indefinite	$	1,057	$	1,644
Buildings	30 years	4,482		4,176
Leasehold improvements	5 to 15 years	404,680		365,312
Equipment and fixtures	3 to 5 years	199,728		122,456
Finance leases	3 to 20 years	9,481		9,481
Construction in progress	—	10,622		46,390
		630,050		549,459
Less accumulated depreciation		(379,582)		(330,503)
Property and equipment, net		$	250,468	$	218,956

Depreciation expense was approximately $50.4 million, $46.3 million and $45.5 million for the years ended January 31, 2024, 2023 and 2022, respectively. Construction in progress is comprised primarily of the construction of leasehold improvements related to unopened retail stores and internal-use software under development. Finance lease assets primarily include retail locations.

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Retained Earnings	Treasury Stock
Balance (in shares) at Jan. 31, 2021		32,712,000			3,485,000
Balance at Jan. 31, 2021	$ 557,155	$ 327	$ 132,108	$ 491,010	$ (66,290)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of options and vesting of restricted stock, net of tax (in shares)		252,000
Exercise of options and vesting of restricted stock, net of withholding tax	$ (1,410)	$ 2	(1,412)
Issuance of common stock under Employee Stock Purchase Plan (in shares)	51,262	51,000
Issuance of common stock under Employee Stock Purchase Plan	$ 809	$ 1	808
Stock-based compensation	8,915		8,915
Treasury stock, value, acquired, cost method	$ 58,855
Treasury stock, shares, acquired (in shares)	2,604,000
Stock-based compensation	$ 58,855
Net (loss) income	108,205			108,205
Balance (in shares) at Jan. 31, 2022		33,015,000			6,089,000
Balance at Jan. 31, 2022	614,819	$ 330	140,419	599,215	$ (125,145)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of options and vesting of restricted stock, net of tax (in shares)		258,000
Exercise of options and vesting of restricted stock, net of withholding tax	$ (2,378)	$ 3	(2,381)
Issuance of common stock under Employee Stock Purchase Plan (in shares)	106,257	106,000
Issuance of common stock under Employee Stock Purchase Plan	$ 778	$ 1	777
Stock-based compensation	16,708		16,708
Treasury stock, value, acquired, cost method	$ 68,225
Treasury stock, shares, acquired (in shares)	3,316,000
Stock-based compensation	$ 68,225
Net (loss) income	(59,292)			(59,292)
Balance (in shares) at Jan. 31, 2023		33,379,000			9,405,000
Balance at Jan. 31, 2023	502,410	$ 334	155,523	539,923	$ (193,370)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of options and vesting of restricted stock, net of tax (in shares)		455,000
Exercise of options and vesting of restricted stock, net of withholding tax	$ (1,370)	$ 3	(1,373)
Issuance of common stock under Employee Stock Purchase Plan (in shares)	157,555	158,000
Issuance of common stock under Employee Stock Purchase Plan	$ 562	$ 3	559
Stock-based compensation	10,257		10,257
Net (loss) income	(76,893)			(76,893)
Balance (in shares) at Jan. 31, 2024		33,992,000			9,405,000
Balance at Jan. 31, 2024	$ 435,252	$ 340	$ 164,966	463,316	$ (193,370)
Balance (Accounting Standards Update 2022-02 Cumulative Effect, Period of Adoption) at Jan. 31, 2024				$ 286

Variable Interest Entities - Schedule of Variable Interest Entities (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Customer accounts receivable:
Restructured accounts	$ 76,800
Allowance for credit losses	(179,313)	$ (184,175)	$ (209,020)	$ (298,037)
Deferred fees and origination costs	(11,283)	(11,699)
Carrying value of customer accounts receivable, net of allowance	784,001	810,737
Receivables, Fair Value Disclosure	304,200
Total assets	2,444,042	1,716,215	$ 1,754,466
Liabilities:
Accrued expenses	97,775	69,334
Long-term debt:	840,144
Less deferred debt issuance costs	(23,623)	(20,812)
Total debt	571,166
Total liabilities	1,946,544	1,213,805
Receivables, Fair Value Disclosure	304,200
Short-Term Debt
Liabilities:
Secured Debt, Current	147,815	0
2021-A VIE Asset-backed Class C Notes [Member]
Liabilities:
Total debt	16,815
2022-A VIE Asset-backed Class B Notes
Liabilities:
Total debt	51,238
2022-A VIE Asset-backed Class C Notes
Liabilities:
Total debt	63,090
Secured debt
Liabilities:
Total debt	571,200
Secured debt \| 2021-A VIE Asset-backed Class C Notes [Member]
Liabilities:
Long-term debt:	16,815	63,890
Secured debt \| 2022-A VIE Asset-backed Class B Notes
Liabilities:
Long-term debt:	51,238	132,090
Secured debt \| 2022-A VIE Asset-backed Class C Notes
Liabilities:
Long-term debt:	63,090	63,090
Secured debt \| 2022-A VIE Asset-Backed Class A Notes
Liabilities:
Long-term debt:	0	117,935
Secured debt \| 2021-A VIE Asset-backed Class B Notes [Member]
Liabilities:
Long-term debt:	0	54,597
VIE
Assets:
Restricted cash	49,940	38,727
Customer accounts receivable:
Customer accounts receivable	715,176	506,811
Restructured accounts	73,205	46,626
Allowance for credit losses	(136,821)	(105,982)
Allowance for no-interest option credit programs	(15,505)	(9,340)
Deferred fees and origination costs	(7,530)	(4,851)
Carrying value of customer accounts receivable, net of allowance	628,525	433,264
Receivables, Fair Value Disclosure	173,631
Other Assets, Current	44,103
Total assets	852,096	471,991
Liabilities:
Accrued expenses	1,155	3,475
Other liabilities	5,995	4,578
Due to Conn’s, Inc., net	0	2,249
Less deferred debt issuance costs	(23,623)	(20,812)
Debt, Long-Term and Short-Term, Combined Amount, Net	716,199	410,790
Debt, Long-Term and Short-Term, Combined Amount	739,822	431,602
Total debt	571,166	410,790
Total liabilities	723,349	$ 421,092
Receivables, Fair Value Disclosure	173,631
VIE \| Short-Term Debt
Liabilities:
Secured Debt, Current	$ 147,815

Property and Equipment (Tables)

12 Months Ended

Jan. 31, 2024

Property, Plant and Equipment [Abstract]

Property and Equipment

Property and equipment consist of the following:


	Estimated	January 31,
(dollars in thousands)	Useful Lives	2024		2023
Land	Indefinite	$	1,057	$	1,644
Buildings	30 years	4,482		4,176
Leasehold improvements	5 to 15 years	404,680		365,312
Equipment and fixtures	3 to 5 years	199,728		122,456
Finance leases	3 to 20 years	9,481		9,481
Construction in progress	—	10,622		46,390
		630,050		549,459
Less accumulated depreciation		(379,582)		(330,503)
Property and equipment, net		$	250,468	$	218,956

Stockholders' Equity (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2024	Dec. 18, 2023	Dec. 14, 2021
Equity, Attributable to Parent [Abstract]
Stock repurchase program, authorized amount					$ 150,000
Treasury stock, shares, acquired (in shares)	3,316,000	2,604,000
Treasury stock acquired, average cost per share (in dollar per share)	$ 20.57
Treasury stock, value, acquired, cost method	$ 68,225	$ 58,855
Preferred stock, shares issued (in shares)				1,000,000
Convertible Preferred Stock, Shares Issued upon Conversion			24,540,295
Common Stock, if Converted, Percent of Outstanding Common Stock			49.99%
Preferred Stock, Convertible, Shares Issuable			24,540,295
Preferred Stock, Value, Issued			$ 62,200

Charges and Credits (Tables)

12 Months Ended

Jan. 31, 2024

Charges and Credits [Abstract]

Schedule of Charges and Credits

Charges and credits consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Store lease termination and closure costs	$	2,340	$	(896)	$	—
Professional Fees	18,372		—		—
Employee severance	—		8,006		—
Gain from asset sale	(3,147)		—		—
Excess import freight costs	—		—		2,677
Loss on asset disposal	—		7,250		—
	$	17,565	$	14,360	$	2,677

Variable Interest Entities - Additional Information (Details)	12 Months Ended
	Jan. 31, 2024
Asset-backed receivables
Variable Interest Entity [Line Items]
Monthly fee received (annualized) (as percent)	4.75%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Stock-Based Compensation - Restricted Stock Units (Details) $ / shares in Units, $ in Millions	12 Months Ended
	Jan. 31, 2024 USD ($) award $ / shares	Jan. 31, 2023 USD ($) $ / shares	Jan. 31, 2022 USD ($)
Restricted Stock Units (RSUs) [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Fair value of shares vested \| $	$ 4.0	$ 7.2	$ 6.4
Fair value of shares granted \| $	$ 12.6	$ 19.9	$ 17.9
Performance-Based RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options and restricted stock units vesting period	3 years
Number of awards outstanding \| award	3
Target shareholder return attainment period	3 years
Performance-Based RSUs \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of shares to be vested (as percent)	150.00%
Performance-Based Restricted Stock Units (RSUs) Award Two \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of shares to be vested (as percent)	200.00%
Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options granted (in dollars per share)	$ 13.49	$ 30.39
2020 Omnibus Incentive Plan \| Time-Based RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options granted (in dollars per share)	$ 6.29
2020 Omnibus Incentive Plan \| Time-Based RSUs \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options and restricted stock units vesting period	3 years
2020 Omnibus Incentive Plan \| Time-Based RSUs \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options and restricted stock units vesting period	4 years
2020 Omnibus Incentive Plan \| Performance-Based RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options granted (in dollars per share)	$ 13.49

Business Combinations and Asset Acquisitions (Tables)

Dec. 18, 2023

Business Combination and Asset Acquisition [Abstract]

Schedule of Business Acquisitions, by Acquisition

Recognized amounts of identifiable assets and liabilities are as follows:


(in thousands)	December 18, 2023
Cash and cash equivalents	$	3,714
Inventories	129,748
Customer accounts receivable	90,603
Securitized customer accounts receivable, current	189,191
Other current assets	8,901
Securitized customer accounts receivable, non-current	26,953
Property, plant, and equipment	50,430
Operating lease right-of-use-assets	222,342
Other assets	4,306
Total assets	726,188
Current operating lease liabilities	23,982
Accounts payable and accrued expenses	77,175
Other current liabilities	8,216
Secured borrowings	204,867
Deferred tax liability	31,074
Non-current operating lease liabilities	202,122
Other long-term liabilities	4,628
Total liabilities	552,064
Net assets acquired	174,124
Consideration transferred	69,267
Bargain purchase gain	$	104,857

Summary of Significant Accounting Policies - Restricted Cash (Details) - Securitized Receivables Servicer - USD ($) $ in Millions	Jan. 31, 2024	Jan. 31, 2023
Restricted Cash and Cash Equivalents Items [Line Items]
Restricted cash and cash equivalents	$ 41.2	$ 33.6
VIE
Restricted Cash and Cash Equivalents Items [Line Items]
Restricted cash and cash equivalents	$ 8.8	$ 5.2

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Revenues:
Total net sales	$ 978,331	$ 1,076,590	$ 1,305,389
Finance charges and other revenues	259,352	265,937	284,642
Total revenues	1,237,683	1,342,527	1,590,031
Costs and expenses:
Cost of goods sold	629,688	710,234	825,987
Selling, general and administrative expense	561,628	526,212	544,490
Provision for bad debts	154,080	121,193	48,184
Charges and credits	17,565	14,360	2,677
Total costs and expenses	1,362,961	1,371,999	1,421,338
Operating (loss) income	(125,278)	(29,472)	168,693
Interest expense	81,707	36,891	25,758
Gain (Loss) on Extinguishment of Debt	(14,221)	0	(1,218)
Gain from bargain purchase	(104,857)	0	0
(Loss) income before income taxes	(116,349)	(66,363)	141,717
(Benefit) provision for income taxes	(39,456)	(7,071)	33,512
Net (loss) income	$ (76,893)	$ (59,292)	$ 108,205
Earnings (loss) per share:
Basic (in dollars per share)	$ (3.17)	$ (2.46)	$ 3.70
Diluted (in dollars per share)	$ (3.17)	$ (2.46)	$ 3.61
Weighted average common shares outstanding:
Basic (in shares)	24,250,000	24,117,000	29,268,000
Diluted (in shares)	24,250,000	24,117,000	30,001,000
Product sales
Revenues:
Total net sales	$ 896,830	$ 986,600	$ 1,205,545
Repair service agreement commissions
Revenues:
Total net sales	72,738	80,446	89,101
Service revenues
Revenues:
Total net sales	$ 8,763	$ 9,544	$ 10,743

Leases (Tables)

12 Months Ended

Jan. 31, 2024

Leases [Abstract]

Schedule of Lease Cost

Supplemental lease information is summarized below:


Assets		January 31,
(in thousands)	Balance sheet classification	2024		2023
Operating lease assets	Operating lease right-of-use assets	$	556,416	$	262,104
Finance lease assets	Property and equipment, net	3,821		4,900
Total leased assets		$	560,237	$	267,004
Liabilities
Operating (1)	Operating lease liability	$	82,153	$	66,204
Finance	Short-term debt and finance lease obligations	980		937
Operating	Operating lease liability - non current	598,712		331,109
Finance	Long-term debt and finance lease obligations	4,335		4,289
Total lease liabilities		$	686,180	$	402,539


Lease Cost		Year Ended January 31,
(in thousands)	Income statement classification	2024		2023
Operating lease costs (1)	Selling, general and administrative expense	$	77,463	$	69,135
Total operating lease cost		$	77,463	$	69,135

(1)Includes short-term and variable lease costs, which are not significant.

Additional details regarding the Company’s leasing activities as a lessee are presented below:


Other Information	Year Ended January 31,
(dollars in thousands)	2024			2023
Cash paid for amounts included in the measurement of lease liabilities
Operating cash flows for operating leases	$	98,956		$	87,304
Weighted-average remaining lease term (in years)
Finance leases	8.3			8.4
Operating leases	8.9			6.5
Weighted-average discount rate
Finance leases	5.6		%	5.1		%
Operating leases	7.8		%	7.3		%

Schedule of future minimum base rental payments

The following table presents a summary of our minimum contractual lease commitments and obligations as of January 31, 2024:


(in thousands)	Operating Leases		Finance Leases		Total
Year ending January 31,
2025	$	122,034	$	1,338	$	123,372
2026	123,467		1,041		124,508
2027	113,106		764		113,870
2028	103,456		707		104,163
2029	91,722		280		92,002
Thereafter	383,971		2,380		386,351
Total undiscounted cash flows	937,756		6,510		944,266
Less: Interest	256,891		1,195		258,086
Total lease liabilities	$	680,865	$	5,315	$	686,180

Lessor, Operating Lease, Payment to be Received, Maturity

The following table illustrates the Company’s expectation of lease payments to be received for non-cancelable subleases as of January 31, 2024:


(in thousands)	Operating Leases
Fiscal Year	Subleases
2025	$	8,801
2026	7,838
2027	6,829
2028	5,503
2029	3,509
Thereafter	7,704
Total future minimum receipts	$	40,184

Stock-Based Compensation

12 Months Ended

Jan. 31, 2024

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation

On May 28, 2020, our stockholders approved the Conn’s, Inc. 2020 Omnibus Incentive Plan (“2020 Plan”). Upon the effectiveness of the 2020 Plan, no further awards were, or may in the future, be granted under any of our prior plans, which include the 2016 Omnibus Incentive Plan (“2016 Plan”), 2011 Non-Employee Director Restricted Stock Plan (“2011 Director Plan”) and the 2003 Non-Employee Director Stock Option Plan (“2003 Director Plan”). The 2020 plan provides for the issuance of 1,800,000 shares of Company common stock plus such number of shares as were, and may become, available under our prior plans. As such, shares subject to an award under the 2020 Plan, the 2016 Plan, the 2011 Plan, the 2011 Director Plan, the 2003 Director Plan or our Amended and Restated 2003 Incentive Stock Option Plan (“2003 Plan”) that lapse, expire, are forfeited or terminated, or are settled in cash will again become available for future grant under the 2020 Plan. During fiscal year 2024, a total of 1,465,784 shares were transferred to the 2020 Plan which all derived from the 2016 Omnibus Incentive Plan. During fiscal year 2023, a total of 261,935 shares were transferred to the 2020 Plan which all derived from the 2016 Omnibus Incentive Plan.

Our 2020 Plan is an equity-based compensation plan that allows for the grant of a variety of awards, including stock options, restricted stock awards, RSUs, PSUs, stock appreciation rights and performance and cash awards. Awards are generally granted once per year, with the amount and type of awards determined by the Compensation Committee of our Board of Directors. Stock options, RSUs and PSUs are subject to early termination provisions but generally vest over a period of three years or four years from the date of grant. Stock options under the various plans are issued with exercise prices equal to the market value on the date of the grant and, typically, expire ten years after the date of grant.

In the event of a change in control of the Company, as defined in the 2020 Plan, the Board of Directors of the Company (“Board of Directors”) may cause some or all outstanding awards to fully or partially vest, either upon the change in control or upon a subsequent termination of employment or service, and may provide that any applicable performance criteria be deemed satisfied at the target or any other level. The Board of Directors may also cause outstanding awards to terminate in exchange for a cash or stock payment or to be substituted or assumed by the surviving corporation.

As of January 31, 2024, shares authorized for future issuance were 1,032,934 under the 2020 Plan.

Stock-Based Compensation Expense. Total stock-based compensation expense, recognized primarily in SG&A, from stock-based compensation consisted of the following:


	Year Ended January 31,
(in thousands)	2024		2023		2022
Stock options	$	—	$	208	$	1,608
RSUs and PSUs	10,028		10,392		7,038
Employee stock purchase plan	230		372		269
Accelerated RSU expense charged to severance	—		5,736		—
Total stock-based compensation expense	$	10,258	$	16,708	$	8,915

During the years ended January 31, 2024, 2023, and 2022, we recognized tax benefits related to stock-based compensation of $2.4 million, $2.5 million and $1.8 million, respectively. As of January 31, 2024, the total unrecognized compensation cost related to all unvested stock-based compensation awards was $9.2 million and is expected to be recognized over a weighted-average period of 1.4 years. The total fair value of RSUs, PSUs and stock options vested during fiscal years 2024, 2023 and 2022 was $4.0 million, $13.6 million and $14.0 million, respectively, based on the market price at the vesting date.

Stock Options.

The following table summarizes the activity for outstanding stock options:


	Shares Under Option	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life
Outstanding, January 31, 2023	600,000	$	30.12
Granted	—	$	—
Exercised	—	$	—
Forfeited and expired	—	$	—
Outstanding, January 31, 2024	600,000	$	30.12	4.0
Vested and expected to vest, January 31, 2024	600,000	$	30.12	4.0
Exercisable, January 31, 2024	600,000	$	30.12	4.0

No stock options were granted, exercised, or forfeited during the years ended January 31, 2024 and January 31, 2022. During the year ended January 31, 2023, 120,166 stock options were forfeited at a weighted average exercise price of $32.35. The aggregate intrinsic value of stock options outstanding, vested and expected to vest and exercisable at January 31, 2024 was approximately $0.0 million. The total fair value of common stock options vested during fiscal years 2024, 2023 and 2022 was $0.0 million, $6.3 million and $7.5 million, respectively, based on the market price at the vesting date.

Restricted Stock Units. The restricted stock unit program consists of a combination of PSUs and RSUs. RSUs vest on a straight-line basis over their term, which is generally three years to four years.

As of January 31, 2024 there are three PSU awards outstanding. Under each PSU award, the number of PSUs issued is dependent upon attainment of an annualized Total Shareholder Return (“TSR”) target for the period identified in the award, which is three fiscal years. In the event TSR exceeds the respective defined target, shares will be awarded in excess of the target amount. For the first award, this is up to a maximum of 150% of the target award, and for the second and third awards, this is up to 200% of the target award. In the event TSR falls below the respective predefined target, a reduced number of shares will be awarded. If TSR falls below the respective threshold level, no shares will be awarded. PSUs vest on predetermined schedules, which occur over three years.

For grants of PSUs, the fair value is the market value of our stock at the date of issuance adjusted for the market condition using a Monte Carlo model. No dividend yield was included in the weighted average assumptions for the PSUs granted during fiscal years 2024 or 2023. The weighted average fair value per grant issued is $13.49 and $30.39 for fiscal years 2024 and 2023, respectively. The weighted-average assumptions used in the Monte Carlo valuations are as follows:


	Year Ended January 31,
	2024	2023
Expected stock price volatility	73.0%	78.0%-80.0%
Risk-free interest rate	3.75%	1.39%-2.58%
Expected life (in years)	3.0	2.8 - 3.0

The following table summarizes the activity for RSUs and PSUs:


	Time-Based RSUs			Performance-Based RSUs
	Number of Units	Weighted-Average Grant Date Fair Value		Number of Units	Weighted-Average Grant Date Fair Value		Total Number of Units
Balance, January 31, 2023	1,233,640	$	14.94	504,718	$	20.68	1,738,358
Granted	1,624,518	$	6.29	174,290	$	13.49	1,798,808
Vested and converted to common stock	(675,299)	$	13.53	—	$	—	(675,299)
Forfeited	(272,510)	$	11.24	(298,768)	$	12.47	(571,278)
Balance, January 31, 2024	1,910,349	$	8.61	380,240	$	23.83	2,290,589

The total fair value of restricted and performance shares vested during fiscal years 2024, 2023 and 2022 was $4.0 million, $7.2 million, and $6.4 million, respectively, based on the market price at the vesting date. The total fair value of restricted and performance shares granted during fiscal years 2024, 2023 and 2022 was $12.6 million, $19.9 million and $17.9 million, respectively.

Employee Stock Purchase Plan. Our Employee Stock Purchase Plan is available to our employees, subject to minimum employment conditions and maximum compensation limitations. At the end of each calendar quarter, employee contributions are used to acquire shares of common stock at 85% of the lower of the fair market value of the common stock on the first or last day of the calendar quarter. During the years ended January 31, 2024, 2023 and 2022, we issued 157,555, 106,257 and 51,262 shares of common stock, respectively, to employees participating in the plan, leaving 262,517 shares remaining reserved for future issuance under the plan as of January 31, 2024.

Property and Equipment - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Property, Plant and Equipment [Abstract]
Depreciation	$ 50,416	$ 46,276	$ 45,450

Property and Equipment - Components of Property and Equipment (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Property, Plant and Equipment [Line Items]
Finance leases	$ 9,481	$ 9,481
Property and equipment gross	630,050	549,459
Less accumulated depreciation	(379,582)	(330,503)
Total property and equipment, net	$ 250,468	218,956
Minimum
Property, Plant and Equipment [Line Items]
Estimated life	3 years
Maximum
Property, Plant and Equipment [Line Items]
Estimated life	20 years
Land
Property, Plant and Equipment [Line Items]
Property and equipment gross	$ 1,057	1,644
Buildings
Property, Plant and Equipment [Line Items]
Property and equipment gross	$ 4,482	4,176
Estimated life	30 years
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment gross	$ 404,680	365,312
Leasehold improvements \| Minimum
Property, Plant and Equipment [Line Items]
Estimated life	5 years
Leasehold improvements \| Maximum
Property, Plant and Equipment [Line Items]
Estimated life	15 years
Equipment and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment gross	$ 199,728	122,456
Equipment and fixtures \| Minimum
Property, Plant and Equipment [Line Items]
Estimated life	3 years
Equipment and fixtures \| Maximum
Property, Plant and Equipment [Line Items]
Estimated life	5 years
Construction in progress
Property, Plant and Equipment [Line Items]
Property and equipment gross	$ 10,622	$ 46,390

Income Taxes - Reconciliation of Tax Provision at Statutory Rate (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Income Tax Disclosure [Abstract]
Income tax (benefit) provision at U.S. federal statutory rate	$ (24,434)	$ (13,936)	$ 29,761
State income taxes, net of federal benefit	(2,121)	396	3,782
Business Combination, Bargain Purchase, Gain Recognized, Amount	(22,020)
Provision to return adjustments	(1,841)	(1,401)	0
Effective Income Tax Rate Reconciliation, uncertain tax benefit	(6,100)
Effective Income Tax Reconciliation, Interest on Tax	(3,342)
Employee benefits	1,737	2,193	419
Change in valuation allowance	18,635	6,584	0
Other tax	30	(907)	(450)
(Benefit) provision for income taxes	$ (39,456)	$ (7,071)	$ 33,512

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Operating Loss Carryforwards [Line Items]
Operating Loss Carryforwards	$ 8,700
Unrecognized tax benefits that if recognized would affect the annual effective tax rate	1,700	$ 4,600	$ 4,600
Interest and penalties	$ 1,500	$ (300)	$ 600

Summary of Significant Accounting Policies - Internal-Use Software Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Accounting Policies [Abstract]
Internal-use software amortization period	10 years
Loss on asset disposal	$ 0	$ 7,250	$ 0

Customer Accounts Receivable under Fair Value Option

12 Months Ended

Jan. 31, 2024

Fair Value Disclosures [Abstract]

Fair Value Disclosures

Customer Accounts Receivable under Fair Value Option

Upon the acquisition of Badcock, the Company acquired customer accounts receivable which are unsecured revolving accounts. Concurrently with the acquisition, the Company adopted ASC 820, "Fair Value Measurements" ("ASC 820") to account for the acquired accounts receivable. The Company elected this option for these customer accounts receivable due to the short-term nature of the accounts as we plan to cease originating revolving accounts and instead begin originating our installment loan product as described in Note 2. Under the fair value option, the Company performs a valuation each reporting period to determine the fair value of the receivables and liability. In order to perform the valuation, the Company stratifies the portfolio into four buckets based on credit score at origination. The accounts are then grouped into pools with varying assumptions. The key assumptions used to develop the valuation include discount rate, prepayment rate, and default rate. Changes in the assumptions could impact the future valuation of the assets.

As of January 31, 2024 and December 18, 2023, the range of values and the weighted average of these key inputs were as follows:


	January 31, 2024			December 18, 2023
	Range	Weighted Average		Range	Weighted Average
Discount rate	34.0 - 40.0%	35.59	%	34.0 - 40.0%	35.73	%
Default rate	1.04 - 100.0%	17.42	%	1.04 - 100.0%	16.41	%
Prepayment rate	0.0% - 8.0%	5.12	%	0.0 - 8.0%	4.93	%

The Company recognizes interest income on the customer receivables and the change in fair value in the line item in the Statement of Operations under the caption "Finance Charges and Other Revenue". For the year ended January 31, 2024, the change in fair value related to the customer accounts receivable was a decrease of $4.8 million. The Company recognizes charge-offs, net of recoveries in the line item, Provision for Bad Debts which for the year ended January 31, 2024 was $5.8 million.

In order to monetize its customer accounts receivable portfolio, Badcock transferred the majority of its customer receivables to securitization vehicles. The securitizations did not qualify as a sale under ASC 860, "Transfers and Servicing", even though the underlying receivables are deemed to be legally sold. In connection with the securitization of the receivables, Badcock has entered into a receivables servicing agreement with securitization vehicles pursuant to which Badcock will provide certain customary servicing and account management services.

The components of customer accounts receivable under fair value option at January 31, 2024 and 2023 were as follows:


	January 31,
(in thousands)	2024		2023
Current customer accounts receivable under fair value option	$	357,776	$	—
Fair value adjustment	(90,954)		—
Current customer accounts receivable under fair value option, net	266,822		—
Non-current customer accounts receivable under fair value option	50,322		—
Fair value adjustment	(12,958)		—
Non-current customer accounts receivable under fair value option, net	37,364		—
Total customer accounts receivable under fair value option, net (1)	$	304,186	$	—

(1) As of January 31, 2024, the balance of customer accounts receivable under fair value option that are not securitized was $124.6 million

When customer receivables under fair value option are delinquent for approximately one year, the estimated uncollectible amount from the customer is written off and the corresponding accounts receivable is reduced. For the period December 18, 2023 through January 31, 2024, the Company charged-off $5.8 million in receivables. Since the Company accounts for these assets at fair value, there is no allowance for credit losses.

The changes in the balance of customer accounts receivable under the fair value option for the year ended January 31, 2024 at par and fair value were as follows:


	January 31, 2024
(in thousands)	Par Value		Fair Value
Balance at December 18, 2023	$	405,875	$	306,737
Originations	35,207		35,207
Finance charges	12,165		12,165
Cash collections	(39,387)		(39,611)
Charge-offs	(5,762)		(5,539)
Fair value adjustment	—		(4,773)
Balance at end of year	$	408,098	$	304,186

The components of finance charges and other revenue generated from customer accounts receivable under the fair value option for the years ended January 31, 2024 and 2023 were as follows:


	January 31,
(in thousands)	2024		2023
Interest income	$	12,165	$	—
Fair value adjustment	(4,773)		—
Total finance revenue from customer accounts receivable under the fair value option	$	7,392	$	—

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Customer Accounts Receivable (Tables)

12 Months Ended

Jan. 31, 2024

Receivables [Abstract]

Schedule of customer accounts receivable

Customer accounts receivable consisted of the following:


(in thousands)	January 31, 2024		January 31, 2023
Customer accounts receivable (1)(2)	$	992,346	$	1,025,364
Deferred fees and origination costs, net	(11,283)		(11,699)
Allowance for no-interest option credit programs	(18,224)		(18,753)
Allowance for uncollectible interest and fees	(18,488)		(20,007)
Carrying value of customer accounts receivable	944,351		974,905
Allowance for credit losses (3)	(160,825)		(164,168)
Other net customer receivables	475		—
Carrying value of customer accounts receivable, net of allowance	784,001		810,737
Short-term portion of customer accounts receivable, net	(419,005)		(421,683)
Long-term customer accounts receivable, net	$	364,996	$	389,054

(3)As of January 31, 2024 and 2023, the allowance for credit losses is presented net of recovery receivables of $48.1 million and $47.4 million, respectively.

Accounts Receivable, Allowance for Credit Loss

The allowance for credit losses included in the current and long-term portion of customer accounts receivable, net as shown in the Condensed Consolidated Balance Sheet were as follows:


(in thousands)	January 31, 2024		January 31, 2023
Customer accounts receivable - current	$	509,975	$	517,611
Allowance for credit losses for customer accounts receivable - current	(90,970)		(95,928)
Customer accounts receivable, net of allowances	419,005		421,683
Customer accounts receivable - non current	453,339		477,301
Allowance for credit losses for customer accounts receivable - non current	(88,343)		(88,247)
Long-term portion of customer accounts receivable, net of allowances	364,996		389,054
Total customer accounts receivable, net	$	784,001	$	810,737

Financing Receivable, Current, Allowance for Credit Loss

The following presents the activity in our allowance for credit losses and uncollectible interest for customer accounts receivable:


	January 31, 2024
(in thousands)	Customer Accounts Receivable		Restructured Accounts		Total
Allowance at beginning of period	$	150,579	$	33,596	$	184,175
ASU 2022-02 adoption	—		(372)		(372)
Adjusted allowance at beginning of period	150,579		33,224		183,803
Provision for credit loss expense (1)	148,522		42,302		190,824
Principal charge-offs (2)	(148,884)		(36,496)		(185,380)
Interest charge-offs	(36,156)		(8,863)		(45,019)
Recoveries (2)	28,178		6,907		35,085
Allowance at end of period	$	142,239	$	37,074	$	179,313
Average total installment loan portfolio	$	905,610	$	85,539	$	991,149


	January 31, 2023
(in thousands)	Customer Accounts Receivable		Restructured Accounts		Total
Allowance at beginning of period	$	165,044	$	43,976	$	209,020

Provision for credit loss expense(1)	132,150		35,797		167,947
Principal charge-offs (2)	(142,442)		(44,863)		(187,305)
Interest charge-offs	(33,959)		(10,695)		(44,654)
Recoveries (2)	29,786		9,381		39,167
Allowance at end of period	$	150,579	$	33,596	$	184,175
Average total installment loan portfolio	$	968,085	$	87,515	$	1,055,600


	January 31, 2022
(in thousands)	Customer Accounts Receivable		Restructured Accounts		Total
Allowance at beginning of period	$	219,739	$	78,298	$	298,037

Provision for credit loss expense(1)	52,872		30,936		83,808
Principal charge-offs (2)	(105,889)		(64,239)		(170,128)
Interest charge-offs	(28,972)		(17,576)		(46,548)
Recoveries (2)	27,294		16,557		43,851
Allowance at end of period	$	165,044	$	43,976	$	209,020
Average total installment loan portfolio	$	995,373	$	140,618	$	1,135,991

(1)Includes provision for uncollectible interest, which is included in finance charges and other revenues, and changes in expected future recoveries.

Financing Receivable, Modified


(dollars in thousands)	Year ended January 31, 2024
Modification Type	Carrying Value		% of Carrying Value of Customer Accounts Receivable
Significantly re-aged	$	59,218	6.0	%
Balance forgiveness	182		—	%
Combination - significantly re-aged & balance forgiveness	610		0.1	%
Refinance	462		—	%
Total modifications	$	60,472	6.1	%


(in thousands)	As of January 31, 2024
	Current		1 - 30		31 - 60		61 - 90		91+		Total
Significantly re-aged	$	19,532	$	13,451	$	7,866	$	5,740	$	12,629	$	59,218
Balance forgiveness	48		20		22		12		80		182
Combination - significantly re-aged & balance forgiveness	205		152		58		56		139		610
Refinance	220		82		43		37		80		462
Total	$	20,005	$	13,705	$	7,989	$	5,845	$	12,928	$	60,472

The following tables describe the financial effect of the modifications made to customers experiencing financial difficulty:


	Twelve Months Ended January 31, 2024
Significantly re-aged
Payment delay duration (in months)	4 to 12
Balance forgiveness
Balance forgiven (in thousands)	$	18
Combination - significantly re-aged & balance forgiveness
Payment delay duration (in months)	4 to 12
Balance forgiven (in thousands)	$	66
Refinance
Weighted-average interest rate reduction	6.95		%
Term extension duration (in months)	28
Balance forgiven (in thousands)	$	40

Cover - USD ($) $ in Millions	12 Months Ended
Cover - USD ($) $ in Millions	Jan. 31, 2024	Apr. 15, 2024	Jul. 31, 2023
Cover [Abstract]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Jan. 31, 2024
Current Fiscal Year End Date	--01-31
Document Transition Report	false
Entity File Number	001-34956
Entity Registrant Name	CONN’S, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	06-1672840
Entity Address, City or Town	2445 Technology Forest Blvd.,
Entity Address, Address Line Two	Suite 800,
Entity Address, City or Town	The Woodlands,
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	77381
City Area Code	936
Local Phone Number	230-5899
Title of 12(b) Security	Common Stock, par value $0.01 per share
Trading Symbol	CONN
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
ICFR Auditor Attestation Flag	true
Document Financial Statement Error Correction [Flag]	false
Entity Shell Company	false
Entity Public Float			$ 46.1
Entity Common Stock, Shares Outstanding		24,885,975
Documents Incorporated by Reference	Certain information required to be furnished pursuant to Part III of this Form 10-K is set forth in, and is hereby incorporated by reference herein from, Conn’s definitive proxy statement for its 2024 Annual Meeting of Stockholders, to be filed by Conn’s with the Securities and Exchange Commission (“SEC”) pursuant to Regulation 14A within 120 days after January 31, 2024.
Entity Central Index Key	0001223389
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	FY
Amendment Flag	false

Summary of Significant Accounting Policies - Earnings per Share (Details) - shares	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Accounting Policies [Abstract]
Weighted average common shares outstanding - Basic (in shares)	24,250,000	24,117,000	29,268,000
Dilutive effect of stock options, RSUs and PSUs (in shares)	0	0	733,000
Weighted average common shares outstanding - Diluted (in shares)	24,250,000	24,117,000	30,001,000
Weighted average number of options not included in the calculation of the dilutive effect of stock options and restricted stock units (in shares)	1,730,025	1,446,168	704,582

Stock-Based Compensation - Employee Stock Purchase Plan (Details) - shares	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares issued (in shares)	157,555	106,257	51,262
Employee stock purchase plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of fair market value that shares are acquired at (as percent)	85.00%
Number of shares reserved for future issuance (in shares)	262,517

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Stock-Based Compensation - Schedule of Share-based Compensation Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total compensation cost for share-based compensation	$ 10,258	$ 10,972	$ 8,915
Stock-based compensation expense	10,258	16,708	8,915
Employee stock purchase plan
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total compensation cost for share-based compensation	230	372	269
Stock options
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total compensation cost for share-based compensation	0	208	1,608
RSUs and PSUs
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total compensation cost for share-based compensation	10,028	10,392	7,038
Accelerated RSU expense charged to severance \| Accelerated RSU expense charged to severance
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total compensation cost for share-based compensation	$ 0	$ 5,736	$ 0

Income Taxes - Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Deferred tax assets:
Deferred revenue	$ 0	$ 579
Deferred Tax Assets, Capitalized Costs	1,771
Deferred Tax Assets, Customer Accounts Receivable	23,583
Indirect tax reserve	4,935	3,393
Inventories	0	2,354
Lease liability	153,494	70,869
Stock-based compensation	4,118	4,009
Net operating loss carryforwards	8,670	11,122
Other	5,242	3,030
Deferred Tax Assets, Gross	201,813	95,356
Deferred Tax Assets, Valuation Allowance	(25,219)	(6,584)
Total deferred tax assets, net of allowance	176,594	88,772
Deferred tax liabilities:
Allowance for credit losses	0	(13,217)
Deferred Tax Liabilities, Inventory	18,824
Right-of-use asset	(125,441)	(58,895)
Vendor prepayments	(3,088)	(1,961)
Sales tax receivable	(3,445)	(3,718)
Property and equipment	(30,845)	(12,985)
Other	(554)	(37)
Total deferred tax liabilities	(182,197)	(90,813)
Deferred Tax Liabilities, Net, Total	5,603	$ 2,041
Operating Loss Carryforwards, Limitation on Use, Amount	$ 2,700

Leases - Schedule Of Future Minimum Base Rental Payments (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Operating Leases
2025	$ 122,034
2026	123,467
2027	113,106
2028	103,456
2029	91,722
Thereafter	383,971
Total undiscounted cash flows	937,756
Finance Leases
2022	1,338
2023	1,041
2024	764
2025	707
2026	280
Thereafter	2,380
Total undiscounted cash flows	6,510
2025	123,372
2026	124,508
2027	113,870
2028	104,163
2029	92,002
Thereafter	386,351
Total undiscounted cash flows	944,266
Lessee, operating lease, liability, undiscounted excess amount	256,891
Lessee, finance Leases, liability, undiscounted excess amount	1,195
Lessee, lease, liability, payments, undiscounted excess amount	258,086
Operating Lease, Liability	680,865
Finance lease, liability	5,315	$ 5,226
Lease, liability, lease database	686,180
Lessor, Operating Lease, Payment to be Received, Year Four	5,503
Lessor, Operating Lease, Payment to be Received, after Year Five	7,704
Lessor, Operating Lease, Payment to be Received	40,184
Lessor, Operating Lease, Payment to be Received, Year One	8,801
Lessor, Operating Lease, Payment to be Received, Year Two	7,838
Lessor, Operating Lease, Payment to be Received, Year Three	6,829
Lessor, Operating Lease, Payment to be Received, Year Five	$ 3,509

Summary of Significant Accounting Policies - Fair Value of Financial Instruments (Details) $ in Thousands	Jan. 31, 2024 USD ($)
Debt Instrument [Line Items]
Long-term debt	$ 571,166
Secured debt
Debt Instrument [Line Items]
Long-term debt	571,200
Secured debt
Debt Instrument [Line Items]
Fair value of debt	$ 536,300

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

- Definition

Amount, after deduction of unamortized premium (discount) and debt issuance cost, of long-term debt. Excludes lease obligation.

+ References + Details

Stock-Based Compensation - Stock-Based Compensation - Additional Information (Details) - shares	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	May 28, 2020
Stock options and restricted stock \| Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options and restricted stock units vesting period	3 years
Stock options and restricted stock \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Options and restricted stock units vesting period	4 years
2020 Omnibus Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized for future issuance (in shares)			1,800,000
Additional shares authorized (in shares)	1,465,784	261,935
Number of years until a grant expires	10 years
2020 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized for future issuance (in shares)	1,032,934

Stock-Based Compensation - Summary of Activity of RSUs (Details) - 2020 Omnibus Incentive Plan	12 Months Ended
	Jan. 31, 2024 $ / shares shares
Restricted Stock Units (RSUs) [Member]
Number of Units
Outstanding, beginning of period (in shares)	1,738,358
Restricted stock units granted (in shares)	1,798,808
Vested and converted to common stock (in shares)	(675,299)
Restricted stock units forfeited (in shares)	(571,278)
Outstanding, end of year (in shares)	2,290,589
Time-Based RSUs
Number of Units
Outstanding, beginning of period (in shares)	1,233,640
Restricted stock units granted (in shares)	1,624,518
Vested and converted to common stock (in shares)	(675,299)
Restricted stock units forfeited (in shares)	(272,510)
Outstanding, end of year (in shares)	1,910,349
Weighted-Average Grant Date Fair Value
Nonvested, beginning of year (in dollars per share) \| $ / shares	$ 14.94
Options granted (in dollars per share) \| $ / shares	6.29
Options vested (in dollars per share) \| $ / shares	13.53
Forfeited (in dollars per share) \| $ / shares	11.24
Nonvested, end of year (in dollars per share) \| $ / shares	$ 8.61
Performance-Based RSUs
Number of Units
Outstanding, beginning of period (in shares)	504,718
Restricted stock units granted (in shares)	174,290
Vested and converted to common stock (in shares)	0
Restricted stock units forfeited (in shares)	(298,768)
Outstanding, end of year (in shares)	380,240
Weighted-Average Grant Date Fair Value
Nonvested, beginning of year (in dollars per share) \| $ / shares	$ 20.68
Options granted (in dollars per share) \| $ / shares	13.49
Options vested (in dollars per share) \| $ / shares	0
Forfeited (in dollars per share) \| $ / shares	12.47
Nonvested, end of year (in dollars per share) \| $ / shares	$ 23.83

Customer Accounts Receivable - Carrying Value (Details) $ in Thousands	12 Months Ended
	Jan. 31, 2024 USD ($)
Accounts, Notes, Loans and Financing Receivable [Line Items]
Carrying Value	$ 60,472
% of Carrying Value of Customer Accounts Receivable	6.10%
Significantly Re-aged [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Carrying Value	$ 59,218
% of Carrying Value of Customer Accounts Receivable	6.00%
Balance Forgiveness [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Carrying Value	$ 182
Combination - Significantly Re-Aged and Balance Forgiveness [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Carrying Value	$ 610
% of Carrying Value of Customer Accounts Receivable	0.10%
Refinance [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Carrying Value	$ 462
% of Carrying Value of Customer Accounts Receivable	0.00%

Summary of Significant Accounting Policies - Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Accounting Policies [Abstract]
Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount	$ (18,600)	$ (6,600)
Deferred Tax Assets, Valuation Allowance	$ 25,219	$ 6,584

Significant Vendors (Details) - vendor	12 Months Ended
Significant Vendors (Details) - vendor	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Significant Vendors [Abstract]
Number of vendors the company purchased merchandise from	6
Vendors \| Vendor A \| Vendors
Concentration Risk [Line Items]
Vendor concentration (in hundredths)	31.30%	31.60%	31.50%
Vendors \| Vendor B \| Vendors
Concentration Risk [Line Items]
Vendor concentration (in hundredths)	18.50%	17.40%	21.10%
Vendors \| Vendor C \| Vendors
Concentration Risk [Line Items]
Vendor concentration (in hundredths)	11.10%	11.00%	11.00%
Vendors \| Vendor D \| Vendors
Concentration Risk [Line Items]
Vendor concentration (in hundredths)	2.60%	4.20%	5.00%
Vendors \| Vendor E \| Vendors
Concentration Risk [Line Items]
Vendor concentration (in hundredths)	2.30%	2.70%	2.50%
Vendors \| Vendor F \| Vendors
Concentration Risk [Line Items]
Vendor concentration (in hundredths)	2.10%	2.50%	2.20%
Vendors \| Significant Vendors \| Vendors
Concentration Risk [Line Items]
Vendor concentration (in hundredths)	67.90%	69.40%	73.30%

Debt and Financing Lease Obligations - Term Loan (Details) - USD ($) $ in Thousands			12 Months Ended
	Dec. 18, 2023	Jul. 31, 2023	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022	Feb. 21, 2023
Debt Instrument [Line Items]
Gain (Loss) on Extinguishment of Debt	$ (14,200)		$ (14,221)	$ 0	$ (1,218)
Line of Credit, Compliance, Required EBITDA, Trailing 12 Months	185,000
Line of Credit, Compliance, Required EBITDA, Trailing 6 Months			$ 100,000
Term Loan [Member] \| Revolving Credit Facility
Debt Instrument [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	108,000					$ 100,000
Line of Credit Facility, Periodic Payment	$ 1,350
Term Loan [Member] \| Revolving Credit Facility \| Minimum \| Base rate
Debt Instrument [Line Items]
Contractual Interest Rate	4.80%
Term Loan [Member] \| Revolving Credit Facility \| Maximum \| Base rate
Debt Instrument [Line Items]
Contractual Interest Rate	8.00%
Delayed Draw Term Loan [Member] \| Minimum
Debt Instrument [Line Items]
Line of credit facility, current borrowing capacity		$ 40,000
Delayed Draw Term Loan [Member] \| Revolving Credit Facility
Debt Instrument [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity		$ 50,000
Unused capacity fee percentage		5.00%
Line of Credit Facility, Share Cap, Percentage	19.99%	19.99%
Delayed Draw Term Loan [Member] \| Revolving Credit Facility \| Minimum \| Base rate
Debt Instrument [Line Items]
Contractual Interest Rate		5.00%
Delayed Draw Term Loan [Member] \| Revolving Credit Facility \| Maximum
Debt Instrument [Line Items]
Line of Credit Facility, Share Cap, Percentage		20.00%
Delayed Draw Term Loan [Member] \| Revolving Credit Facility \| Maximum \| Base rate
Debt Instrument [Line Items]
Contractual Interest Rate		10.00%
Prepayment Penalty [Member]
Debt Instrument [Line Items]
Gain (Loss) on Extinguishment of Debt	$ (8,900)
Debt Issuance Costs [Member]
Debt Instrument [Line Items]
Gain (Loss) on Extinguishment of Debt	$ (5,300)

Summary of Significant Accounting Policies - Debt Issuance Costs (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Debt Instrument [Line Items]
Debt Issuance Costs, Net	$ 23,623	$ 20,812
Revolving Credit Facility
Debt Instrument [Line Items]
Debt Issuance Costs, Net	$ 8,600	$ 5,400

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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Segment Information (Tables)

12 Months Ended

Jan. 31, 2024

Segment Reporting [Abstract]

Financial information by segment

Financial information by segment is presented in the following tables:


	Year Ended January 31, 2024
(in thousands)	Retail		Credit		Eliminations		Total
Revenues:
Furniture and mattress	$	352,375	$	—	$	(2,054)	$	350,321
Home appliance	338,725		—		(2,105)		336,620
Consumer electronics	110,571		—		(1,580)		108,991
Computers	37,737		—		(1,027)		36,710
Other	64,250		—		(62)		64,188
Product sales	903,658		—		(6,828)		896,830
Repair service agreement commissions	72,738		—		—		72,738
Service revenues	8,763		—		—		8,763
Total net sales	985,159		—		(6,828)		978,331
Finance charges and other revenues	3,409		257,193		(1,250)		259,352
Total revenues	988,568		257,193		(8,078)		1,237,683
Costs and expenses:
Cost of goods sold	631,604		4,377		(6,293)		629,688
Selling, general and administrative expense (1)	431,887		130,741		(1,000)		561,628
Provision for bad debts	540		153,540		—		154,080
Charges and credits	17,565		—		—		17,565
Total costs and expenses	1,081,596		288,658		(7,293)		1,362,961
Operating loss	(93,028)		(31,465)		(785)		(125,278)
Interest expense	45		81,662		—		81,707
Loss on extinguishment of debt	—		14,221		—		14,221
Bargain purchase gain, net of deferred taxes	(104,857)		—		—		(104,857)
(Loss) income before income taxes	$	11,784	$	(127,348)	$	(785)	$	(116,349)
Additional Disclosures:
Property and equipment additions	$	38,698	$	3,078	$	—	$	41,776
Depreciation expense	$	46,309	$	4,108	$	—	$	50,417
	January 31, 2024
(in thousands)	Retail		Credit		Eliminations		Total
Total assets	$	594,865	$	1,849,177	$	—	$	2,444,042


	Year Ended January 31, 2023
(in thousands)	Retail		Credit		Total
Revenues:
Furniture and mattress	$	340,325	$	—	$	340,325
Home appliance	430,250		—		430,250
Consumer electronics	139,868		—		139,868
Computers	37,547		—		37,547
Other	38,610		—		38,610
Product sales	986,600		—		986,600
Repair service agreement commissions	80,446		—		80,446
Service revenues	9,544		—		9,544
Total net sales	1,076,590		—		1,076,590
Finance charges and other revenues	1,119		264,818		265,937
Total revenues	1,077,709		264,818		1,342,527
Costs and expenses:
Cost of goods sold	710,234		—		710,234
Selling, general and administrative expense (1)	391,393		134,819		526,212
Provision for bad debts	896		120,297		121,193
Charges and credits	14,360		—		14,360
Total costs and expenses	1,116,883		255,116		1,371,999
Operating (loss) income	(39,174)		9,702		(29,472)
Interest expense	—		36,891		36,891
Loss before income taxes	$	(39,174)	$	(27,189)	$	(66,363)
Additional Disclosures:
Property and equipment additions	$	80,942	$	939	$	81,881
Depreciation expense	$	44,304	$	1,971	$	46,275
	January 31, 2023
(in thousands)	Retail		Credit		Total
Total assets	$	537,332	$	1,178,883	$	1,716,215


	Year Ended January 31, 2022
(in thousands)	Retail		Credit		Total
Revenues:
Furniture and mattress	$	411,167	$	—	$	411,167
Home appliance	500,051		—		500,051
Consumer electronics	191,234		—		191,234
Computers	66,707		—		66,707
Other	36,386		—		36,386
Product sales	1,205,545		—		1,205,545
Repair service agreement commissions	89,101		—		89,101
Service revenues	10,743		—		10,743
Total net sales	1,305,389		—		1,305,389
Finance charges and other revenues	949		283,693		284,642
Total revenues	1,306,338		283,693		1,590,031
Costs and expenses:
Cost of goods sold	825,987		—		825,987
Selling, general and administrative expense (1)	399,393		145,097		544,490
Provision for bad debts	479		47,705		48,184
Charges and credits	2,677		—		2,677
Total costs and expenses	1,228,536		192,802		1,421,338
Operating income	77,802		90,891		168,693
Interest expense	—		25,758		25,758
Loss on extinguishment of debt	—		1,218		1,218
(Loss) income before income taxes	$	77,802	$	63,915	$	141,717
Additional Disclosures:
Property and equipment additions	$	44,618	$	1,392	$	46,010
Depreciation expense	$	43,728	$	1,721	$	45,449
	January 31, 2022
(in thousands)	Retail		Credit		Total
Total assets	$	671,920	$	1,082,546	$	1,754,466

Summary of Significant Accounting Policies - Recent Accounting Pronouncements Adopted (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for Doubtful Accounts Receivable	$ 179,313	$ 184,175	$ 209,020	$ 298,037
Cumulative Effect, Period of Adoption, Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for Doubtful Accounts Receivable		$ 372

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Audit Information	12 Months Ended
Audit Information	Jan. 31, 2024
Audit Information [Abstract]
Auditor Firm ID	42
Auditor Name	Ernst & Young LLP
Auditor Location	Houston, Texas