Management

Norm Miller
President, Chief Executive Officer and Chairman

Norm Miller was appointed as our President and Chief Executive Officer, and to our Board of Directors, effective September 7, 2015.  Prior to joining the Company, Mr. Miller most recently served as the Senior Vice President and President, Automotive at Sears Holdings, which operates over 700 Sears Auto Center locations. Previously, he served as President and Chief Operating Officer of DFC Global Corporation (formerly Dollar Financial Corp, NASDAQ: DLLR) from 2007 to 2014. DFC Global is a leading international non-bank provider of alternative financial services, which at the time had over 6,600 employees at more than 1,500 retail storefront locations and multiple Internet platforms in ten countries, with total revenues exceeding $1.1 billion. Prior to his employment at DFC Global Corporation, Mr. Miller served as Group President, Sports and Entertainment unit at ARAMARK, where he worked for a decade. He was named to the role after serving as the President of ARAMARK’s Correctional Services unit from 2002 to 2003. Mr. Miller’s career also includes nine years with Nestle, Kraft General Foods and PepsiCo, serving in management positions in sales, marketing and operations. Mr. Miller received a Bachelor’s of Science from the United States Military Academy at West Point.


    Lee A. Wright
    Executive Vice President and Chief Financial Officer

    Mr. Wright joined the Company as Executive Vice President and Chief Financial Officer in June 2016. Prior to joining the Company, Mr. Wright served as Chief Executive Officer of Professional Directional Enterprises, Inc., an energy service company, beginning in 2015 and served as its President from 2012 into 2015. Prior to joining Professional Directional Enterprises, he was a Senior Managing Director at the private equity firm of Diamond Castle from 2005 to July of 2012. From 2000 to 2005, Mr. Wright was a Director at DLJ Merchant Banking Partners, a private equity firm. From 1996 to 2000, Mr. Wright was a Vice President and Associate in CSFB's Private Equity division and was an analyst from 1994 to 1996 in CSFB’s Investment Banking division. Mr. Wright holds a B.S., magna cum laude, from Washington & Lee University.


      George L. Bchara
      Vice President and Chief Accounting Officer

      George L. Bchara joined the Company as Vice President and Chief Accounting Officer in December 2016. Prior to joining the Company, he served as Senior Vice President and Chief Accounting Officer of BankUnited, based in Miami Lakes, Florida, from March 2013 to December 2016, and served as Vice President and Loan Controller from June 2011 to February 2013.  Prior to BankUnited, Mr. Bchara was a Manager with the global professional services firm, PwC, where he worked from January 2007 until May 2011.  Mr. Bchara holds an M.B.A. in Finance and Entrepreneurial Management from The Wharton School of the University of Pennsylvania and a B.S. in Accounting and Finance from Florida State University. Mr. Bchara is a Certified Public Accountant licensed in the State of New York and a Chartered Financial Analyst charterholder.  


        Coleman R. Gaines
        President and Chief Operating Officer & Retail

        Coleman R. Gaines was appointed President and Chief Operating Officer, Retail, in February 2017. Previously, Mr. Gaines served as Executive Vice President (“EVP”) of TMX Finance (“TMX”), a consumer finance company based in Savannah, Georgia, from January 2016 to January 2017.  During his employment with TMX starting in 2010, Mr. Gaines was promoted to roles of increasing responsibility, and by 2016, as EVP of Store Operations, he was responsible for leading 1,300 TMX retail stores in 18 states.  Prior to TMX, Mr. Gaines worked for the Tractor Supply Company (“TSC”), a leading publicly traded U.S. retailer offering products for home improvements, agriculture, farm, lawn and garden maintenance, and livestock care, from 2002 to 2010.  At TSC, Mr. Gaines’ various responsibilities as a Divisional Vice President included operating 470 TSC stores.  Prior to TSC, Mr. Gaines was employed with Scotty’s Home Centers, from 1989 to 2002, starting as an assistant manager and rising to Vice President of Hardware Stores responsible for 70 regional hardware stores.   Mr. Gaines holds a B.A. in Theology from Freed Hardeman University.


          Todd Renaud
          Vice President and Chief Information Officer

          Mr. Renaud joined the Company as Vice President and Chief Information Officer in August of 2014 with over 20 years of Technology experience across multiple industries. Prior to joining the Company, Mr. Renaud served as Vice President, Management Information Systems for Security Service Federal Credit Union. Prior to joining SSFCU in 2002, he worked as Director of Technology for Enron Corporation. Mr. Renaud is a graduate of Texas A&M University where he earned a BBA in Management Information Systems.


            Mark A. Prior
            Vice President, General Counsel and Corporate Secretary

            Mark L. Prior was appointed the Company’s Vice President, General Counsel and Secretary in July 2016.   Previously, from March 2007 to July 2016, Mr. Prior was employed by DFC Global Corp as General Counsel and Deputy General Counsel, Senior Vice President and Secretary. Previously, he was Corporate Counsel for the Philadelphia Stock Exchange from August 2005 to March 2007 and firm partner with Rubin Fortunato, P.C., from September 1998 to July 2005. Mr. Prior holds a B.A. from Dickinson College, Magna Cum Laude, Phi Beta Kappa, and a J.D. from Penn State University – Dickinson Law.  Mr. Prior is licensed in the Commonwealth of Pennsylvania.

             


              Brian A. Daly
              Chief Human Resource Officer

              Brian A. Daly was appointed Chief Human Resource Officer in November 2015. Prior to joining the Company, from 2007-2015, Mr. Daly served in several positions with DFC Global, a global alternative financial services company, including as Chief People Officer.  Prior to DFC Global, he worked for in human resources and operational leadership roles at Marsh & McLennan, from 2006-2007, and at ARAMARK Corporation from 1999-2005. Mr. Daly has a B.S. in Management from the University of Richmond and an MBA – Human Resources and Finance from the University of Florida. 

               


                Eddie Combs
                Chief Marketing Officer
                Eddie Combs joined Conn's, Inc. as Chief Marketing Officer in May 2018 and brings over 30 years of related business and marketing experience to Conn's. Mr. Combs has held senior marketing roles at Samsung, Guitar Center, Sears and Motorola. Most recently, Mr. Combs held the position of Head, USA Consumer Marketing / Vice President, Home Entertainment - Demand Generation with Samsung Electronics America.  Prior to this, Mr. Combs was Chief Marketing Officer for Sears Home Appliances and Consumer Electronics. Mr. Combs holds a B.S. in Business Management and Leadership from Judson University and an M.B.A. from Lake Forest Graduate School of Management.

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