Conn’s, Inc. Reports Second Quarter Fiscal Year 2024 Financial Results
“Strategic initiatives focused on turning around our retail performance and better serving our core credit-constrained consumers are taking hold and continue to perform in line with our expectations. During the second quarter, we experienced improving sales trends in our Conn’s in-house and lease-to-own offerings and record quarterly eCommerce revenue. In addition, the recent enhancements to our marketing strategies and credit application process drove a 30.6% increase in applications during the second quarter, which resulted in an increase in sales financed through Conn’s in-house credit offering,” stated
“Retail gross margin grew 230 basis points over the prior year period to the highest level in seven quarters, as we benefit from pricing and assortment changes we have made since the end of last year. In addition, credit quality remains stable and in line with our expectations. As we navigate a fluid economic environment, we continue to leverage our powerful value proposition to serve our core credit-constrained consumers and drive sales, while remaining focused on improving profitability and controlling credit risk,” concluded
"Under Norm's leadership, the Company has quickly moved to stabilize performance throughout a challenging macro-economic environment.
Second Quarter Financial Highlights as Compared to the Prior Fiscal Year Period (Unless Otherwise Noted):
- Total consolidated revenue declined 11.5% to
$306.9 million , due to a 12.8% decline in total net sales, and a 5.5% reduction in finance charges and other revenues; - Same store sales decreased 15.4%, which is the third quarter of sequential improvement and an over 1,000 basis point improvement from last year’s third quarter;
- eCommerce sales increased 41.5% to a second quarter record of
$27.2 million ; - Retail gross margin increased to 36.9% from 34.6% in the prior year;
- Credit applications increased by 30.6% year-over-year, which resulted in the first quarter of positive sales financed through Conn’s in-house credit offering in six quarters;
- Reported a net loss of
$1.39 per diluted share, compared to net income of$0.09 per diluted share for the same period last fiscal year; and - The Company improved its capital position and access to liquidity by closing a
$50 million Delayed Draw Term Loan onJuly 31, 2023 and closing a$273.7 million asset-backed security (ABS) transaction onAugust 17, 2023 demonstrating the Company’s ability to access the capital markets even during volatile market conditions.
Second Quarter Results
Net loss for the three months ended
Retail Segment Second Quarter Results
Retail revenues were
For the three months ended
Retail gross margin for the three months ended
SG&A for the retail segment during the three months ended
The following table presents net sales and changes in net sales by category:
Three Months Ended |
Same Store | ||||||||||||||||||||||
(dollars in thousands) | 2023 |
% of Total | 2022 |
% of Total | Change | % Change | % Change | ||||||||||||||||
Furniture and mattress | $ | 81,267 | 33.1 | % | $ | 86,320 | 30.9 | % | $ | (5,053 | ) | (5.9 | )% | (10.2 | )% | ||||||||
Home appliance | 90,584 | 36.8 | 120,748 | 43.2 | (30,164 | ) | (25.0 | ) | (27.2 | ) | |||||||||||||
Consumer electronics | 26,941 | 11.0 | 31,860 | 11.4 | (4,919 | ) | (15.4 | ) | (17.7 | ) | |||||||||||||
Home office | 8,982 | 3.7 | 8,857 | 3.2 | 125 | 1.4 | (1.1 | ) | |||||||||||||||
Other | 17,034 | 6.9 | 7,664 | 2.7 | 9,370 | 122.3 | 100.6 | ||||||||||||||||
Product sales | 224,808 | 91.5 | 255,449 | 91.4 | (30,641 | ) | (12.0 | ) | (15.5 | ) | |||||||||||||
Repair service agreement commissions(1) | 18,757 | 7.6 | 21,615 | 7.7 | (2,858 | ) | (13.2 | ) | (14.3 | ) | |||||||||||||
Service revenues | 2,274 | 0.9 | 2,448 | 0.9 | (174 | ) | (7.1 | ) | |||||||||||||||
Total net sales | $ | 245,839 | 100.0 | % | $ | 279,512 | 100.0 | % | $ | (33,673 | ) | (12.0 | )% | (15.4 | )% |
(1) The total change in sales of repair service agreement commissions includes retrospective commissions, which are not reflected in the change in same store sales.
Credit Segment Second Quarter Results
Credit revenues were
Provision for bad debts increased to
Credit segment operating loss was
Additional information on the credit portfolio and its performance may be found in the Customer Accounts Receivable Portfolio Statistics table included within this press release and in the Company’s Form 10-Q for the quarter ended
Store and Facilities Update
The Company opened four new standalone stores during the second quarter of fiscal year 2024 bringing the total store count to 175 in 15 states. During fiscal year 2024, the Company plans to open a total of ten standalone locations.
Liquidity and Capital Resources
On
On
As of
Conference Call Information
The Company will host a conference call on
Replay of the telephonic call can be accessed through
About Conn’s, Inc.
Conn's HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture and mattresses, appliances and consumer electronics. With 175 stores across 15 states and online at Conns.com, our approximately 4,000 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized payment options, including our flexible, in-house credit program. Additional information can be found by visiting our investor relations website at https://ir.conns.com and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn).
This press release contains forward-looking statements within the meaning of the federal securities laws, including, but not limited to, the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. Such forward-looking statements include information concerning our future financial performance, business strategy, plans, goals and objectives. Statements containing the words “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “should,” “predict,” “will,” “potential,” or the negative of such terms or other similar expressions are generally forward-looking in nature and not historical facts. Such forward-looking statements are based on our current expectations. We can give no assurance that such statements will prove to be correct, and actual results may differ materially. A wide variety of potential risks, uncertainties, and other factors could materially affect our ability to achieve the results either expressed or implied by our forward-looking statements, including, but not limited to: general economic conditions impacting our customers or potential customers; our ability to execute periodic securitizations of future originated customer loans on favorable terms; our ability to continue existing customer financing programs or to offer new customer financing programs; changes in the delinquency status of our credit portfolio; unfavorable developments in ongoing litigation; increased regulatory oversight; higher than anticipated net charge-offs in the credit portfolio; the success of our planned opening of new stores; expansion of our e-commerce business; technological and market developments and sales trends for our major product offerings; our ability to manage effectively the selection of our major product offerings; our ability to protect against cyber-attacks or data security breaches and to protect the integrity and security of individually identifiable data of our customers and employees; our ability to fund our operations, capital expenditures, debt repayment and expansion from cash flows from operations, borrowings from our Revolving Credit Facility or our Delayed Draw Term Loan; and proceeds from accessing debt or equity markets; the effects of epidemics or pandemics, including the COVID-19 pandemic; and other risks detailed in Part I, Item 1A, Risk Factors, in our Annual Report on Form 10-K for the fiscal year ended
CONN-G
CONN’S, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited) (dollars in thousands, except per share amounts) |
|||||||||||||||
Three Months Ended |
Six Months Ended |
||||||||||||||
2023 | 2022 | 2023 | 2022 | ||||||||||||
Revenues: | |||||||||||||||
Total net sales | $ | 243,645 | $ | 279,512 | $ | 466,192 | $ | 551,775 | |||||||
Finance charges and other revenues | 63,261 | 67,120 | 125,284 | 134,677 | |||||||||||
Total revenues | 306,906 | 346,632 | 591,476 | 686,452 | |||||||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | 153,985 | 182,718 | 301,918 | 361,100 | |||||||||||
Selling, general and administrative expense | 134,974 | 130,142 | 264,212 | 262,925 | |||||||||||
Provision for bad debts | 33,302 | 27,226 | 62,211 | 41,956 | |||||||||||
Charges and credits, net | — | (1,484 | ) | (807 | ) | (1,484 | ) | ||||||||
Total costs and expenses | 322,261 | 338,602 | 627,534 | 664,497 | |||||||||||
Operating (loss) income | (15,355 | ) | 8,030 | (36,058 | ) | 21,955 | |||||||||
Interest expense | 16,787 | 6,808 | 33,166 | 12,329 | |||||||||||
(Loss) income before income taxes | (32,142 | ) | 1,222 | (69,224 | ) | 9,626 | |||||||||
Provision (benefit) for income taxes | 1,375 | (907 | ) | (327 | ) | 1,276 | |||||||||
Net (loss) income | $ | (33,517 | ) | $ | 2,129 | $ | (68,897 | ) | $ | 8,350 | |||||
(Loss) income per share: | |||||||||||||||
Basic | $ | (1.39 | ) | $ | 0.09 | $ | (2.85 | ) | $ | 0.34 | |||||
Diluted | $ | (1.39 | ) | $ | 0.09 | $ | (2.85 | ) | $ | 0.34 | |||||
Weighted average common shares outstanding: | |||||||||||||||
Basic | 24,190,035 | 23,833,100 | 24,162,550 | 24,306,524 | |||||||||||
Diluted | 24,190,035 | 23,916,269 | 24,162,550 | 24,461,836 | |||||||||||
CONN’S, INC. AND SUBSIDIARIES CONDENSED RETAIL SEGMENT FINANCIAL INFORMATION (unaudited) (dollars in thousands) |
|||||||||||||||
Three Months Ended |
Six Months Ended |
||||||||||||||
2023 | 2022 | 2023 | 2022 | ||||||||||||
Revenues: | |||||||||||||||
Product sales | $ | 224,808 | $ | 255,449 | $ | 429,231 | $ | 505,422 | |||||||
Repair service agreement commissions | 18,757 | 21,615 | 35,662 | 41,452 | |||||||||||
Service revenues | 2,274 | 2,448 | 4,432 | 4,901 | |||||||||||
Total net sales | 245,839 | 279,512 | 469,325 | 551,775 | |||||||||||
Finance charges and other | 497 | 273 | 1,015 | 544 | |||||||||||
Total revenues | 246,336 | 279,785 | 470,340 | 552,319 | |||||||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | 155,242 | 182,718 | 303,804 | 361,100 | |||||||||||
Selling, general and administrative expense | 101,420 | 98,035 | 197,245 | 194,065 | |||||||||||
Provision for bad debts | 93 | 409 | 199 | 588 | |||||||||||
Charges and credits, net | — | (1,484 | ) | (1,184 | ) | (1,484 | ) | ||||||||
Total costs and expenses | 256,755 | 279,678 | 500,064 | 554,269 | |||||||||||
Operating (loss) income | $ | (10,419 | ) | $ | 107 | $ | (29,724 | ) | $ | (1,950 | ) | ||||
Retail gross margin | 36.9 | % | 34.6 | % | 35.3 | % | 34.6 | % | |||||||
Selling, general and administrative expense as percent of revenues | 41.2 | % | 35.0 | % | 41.9 | % | 35.1 | % | |||||||
Operating margin | (4.2 | )% | — | % | (6.3 | )% | (0.4 | )% | |||||||
Store count: | |||||||||||||||
Beginning of period | 171 | 161 | 168 | 158 | |||||||||||
Opened | 4 | 2 | 7 | 5 | |||||||||||
End of period | 175 | 163 | 175 | 163 | |||||||||||
CONN’S, INC. AND SUBSIDIARIES CONDENSED CREDIT SEGMENT FINANCIAL INFORMATION (unaudited) (dollars in thousands) |
|||||||||||||||
Three Months Ended |
Six Months Ended |
||||||||||||||
2023 | 2022 | 2023 | 2022 | ||||||||||||
Revenues: | |||||||||||||||
Finance charges and other revenues | $ | 63,091 | $ | 66,847 | $ | 124,878 | $ | 134,133 | |||||||
Costs and expenses: | |||||||||||||||
Cost of goods sold | $ | 579 | — | 694 | — | ||||||||||
Selling, general and administrative expense | 33,804 | 32,107 | 67,467 | 68,860 | |||||||||||
Provision for bad debts | 33,209 | 26,817 | 62,012 | 41,368 | |||||||||||
Total costs and expenses | 67,592 | 58,924 | 130,173 | 110,228 | |||||||||||
Operating (loss) income | (4,501 | ) | 7,923 | (5,295 | ) | 23,905 | |||||||||
Interest expense | 16,680 | 6,808 | 33,059 | 12,329 | |||||||||||
(Loss) income before income taxes | $ | (21,181 | ) | $ | 1,115 | $ | (38,354 | ) | $ | 11,576 | |||||
Selling, general and administrative expense as percent of revenues | 53.6 | % | 48.0 | % | 54.0 | % | 51.3 | % | |||||||
Selling, general and administrative expense as percent of average outstanding customer accounts receivable balance (annualized) | 13.7 | % | 12.2 | % | 13.6 | % | 12.8 | % | |||||||
Operating margin | (7.1 | )% | 11.9 | % | (4.2 | )% | 17.8 | % | |||||||
CONN’S, INC. AND SUBSIDIARIES CUSTOMER ACCOUNTS RECEIVABLE PORTFOLIO STATISTICS (unaudited) |
|||||||
As of |
|||||||
2023 | 2022 | ||||||
Weighted average credit score of outstanding balances(1) | 615 | 611 | |||||
Average outstanding customer balance | $ | 2,645 | $ | 2,508 | |||
Balances 60+ days past due as a percentage of total customer portfolio carrying value(2)(3) | 11.1 | % | 11.0 | % | |||
Re-aged balance as a percentage of total customer portfolio carrying value(2)(3) | 15.9 | % | 16.1 | % | |||
Carrying value of account balances re-aged more than six months (in thousands)(3) | $ | 31,085 | $ | 35,808 | |||
Allowance for bad debts and uncollectible interest as a percentage of total customer accounts receivable portfolio balance | 16.6 | % | 17.2 | % | |||
Percent of total customer accounts receivable portfolio balance represented by no-interest option receivables | 35.9 | % | 34.0 | % |
Three Months Ended |
Six Months Ended |
||||||||||||||
2023 | 2022 | 2023 | 2022 | ||||||||||||
Total applications processed | 341,118 | 257,381 | 634,949 | 525,085 | |||||||||||
Weighted average origination credit score of sales financed(1) | 623 | 620 | 621 | 620 | |||||||||||
Percent of total applications approved and utilized | 21.5 | % | 23.5 | % | 20.6 | % | 21.8 | % | |||||||
Average income of credit customer at origination | $ | 52,600 | $ | 50,800 | $ | 51,800 | $ | 50,500 | |||||||
Percent of retail sales paid for by: | |||||||||||||||
In-house financing, including down payments received | 62.2 | % | 52.1 | % | 60.7 | % | 51.0 | % | |||||||
Third-party financing | 14.1 | % | 18.9 | % | 14.7 | % | 18.4 | % | |||||||
Third-party lease-to-own option | 8.0 | % | 6.8 | % | 8.1 | % | 7.1 | % | |||||||
84.3 | % | 77.8 | % | 83.5 | % | 76.5 | % |
(1) Credit scores exclude non-scored accounts.
(2) Accounts that become delinquent after being re-aged are included in both the delinquency and re-aged amounts.
(3) Carrying value reflects the total customer accounts receivable portfolio balance, net of deferred fees and origination costs, the allowance for no-interest option credit programs and the allowance for uncollectible interest.
CONN’S, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (in thousands) |
|||||||
2023 |
2023 |
||||||
Assets | (unaudited) | ||||||
Current Assets: | |||||||
Cash and cash equivalents | $ | 8,560 | $ | 19,534 | |||
Restricted cash | 29,020 | 40,837 | |||||
Customer accounts receivable, net of allowances | 426,223 | 421,683 | |||||
Other accounts receivable | 62,437 | 56,887 | |||||
Inventories | 234,478 | 240,783 | |||||
Income taxes receivable | 38,976 | 38,436 | |||||
Prepaid expenses and other current assets | 13,962 | 12,937 | |||||
Total current assets | 813,656 | 831,097 | |||||
Long-term portion of customer accounts receivable, net of allowances | 368,238 | 389,054 | |||||
Property and equipment, net | 221,881 | 218,956 | |||||
Operating lease right-of-use assets | 284,457 | 262,104 | |||||
Other assets | 13,971 | 15,004 | |||||
Total assets | $ | 1,702,203 | $ | 1,716,215 | |||
Liabilities and Stockholders’ Equity | |||||||
Current liabilities: | |||||||
Short-term debt and current finance lease obligations | $ | 9,039 | $ | 937 | |||
Accounts payable | 72,451 | 71,685 | |||||
Accrued expenses | 92,287 | 82,619 | |||||
Operating lease liability - current | 60,294 | 53,208 | |||||
Other current liabilities | 13,675 | 13,912 | |||||
Total current liabilities | 247,746 | 222,361 | |||||
Operating lease liability - non current | 349,654 | 331,109 | |||||
Long-term debt and finance lease obligations | 639,950 | 636,079 | |||||
Deferred tax liability | 1,952 | 2,041 | |||||
Other long-term liabilities | 23,579 | 22,215 | |||||
Total liabilities | 1,262,881 | 1,213,805 | |||||
Stockholders’ equity | 439,322 | 502,410 | |||||
Total liabilities and stockholders’ equity | $ | 1,702,203 | $ | 1,716,215 | |||
CONN’S, INC. AND SUBSIDIARIES
NON-GAAP RECONCILIATIONS
(unaudited)
(dollars in thousands, except per share amounts)
Basis for presentation of non-GAAP disclosures:
To supplement the Condensed Consolidated Financial Statements, which are prepared and presented in accordance with accounting principles generally accepted in
RETAIL SEGMENT ADJUSTED OPERATING LOSS | |||||||||||||||
Three Months Ended |
Six Months Ended |
||||||||||||||
2023 | 2022 | 2023 | 2022 | ||||||||||||
Retail segment operating (loss) income, as reported | $ | (10,419 | ) | $ | 107 | $ | (29,724 | ) | $ | (1,950 | ) | ||||
Adjustments: | |||||||||||||||
Store closure(1) | — | — | 2,340 | — | |||||||||||
Asset sale(2) | — | — | (3,147 | ) | — | ||||||||||
Lease termination(3) | — | (1,484 | ) | — | (1,484 | ) | |||||||||
Retail segment operating loss, as adjusted | $ | (10,419 | ) | $ | (1,377 | ) | $ | (30,531 | ) | $ | (3,434 | ) |
(1) Represents store closure costs due to the impairment of assets associated with the decision to end the store-within-a-store test with
(2) Represents a gain related to the sale of a single store location, net of asset disposal costs.
(3) Represents a gain on the termination of a lease.
ADJUSTED NET (LOSS) INCOME AND ADJUSTED NET (LOSS) INCOME PER DILUTED SHARE | |||||||||||||||
Three Months Ended |
Six Months Ended |
||||||||||||||
2023 | 2022 | 2023 | 2022 | ||||||||||||
Net (loss) income, as reported | $ | (33,517 | ) | $ | 2,129 | $ | (68,897 | ) | $ | 8,350 | |||||
Adjustments: | |||||||||||||||
Store closure(1) | — | — | 2,340 | — | |||||||||||
Asset sale(2) | — | — | (3,147 | ) | — | ||||||||||
Lease termination(3) | — | (1,484 | ) | — | (1,484 | ) | |||||||||
Tax impact of adjustments(4) | — | 337 | 705 | 337 | |||||||||||
Net (loss) income, as adjusted | $ | (33,517 | ) | $ | 982 | $ | (68,999 | ) | $ | 7,203 | |||||
Weighted average common shares outstanding - Diluted | 24,190,035 | 23,916,269 | 24,162,550 | 24,461,836 | |||||||||||
Net (loss) earnings per share: | |||||||||||||||
As reported | $ | (1.39 | ) | $ | 0.09 | $ | (2.85 | ) | $ | 0.34 | |||||
As adjusted | $ | (1.39 | ) | $ | 0.04 | $ | (2.86 | ) | $ | 0.29 |
(1) Represents store closure costs due to the impairment of assets associated with the decision to end the store-within-a-store test with
(2) Represents a gain related to the sale of a single store location, net of asset disposal costs.
(3) Represents a gain on the termination of a lease.
(4) Represents the tax effect of the adjusted items based on the applicable statutory tax rate.
NET DEBT | |||||||
2023 | 2022 | ||||||
Debt, as reported | |||||||
Current finance lease obligations and other | $ | 9,039 | $ | 909 | |||
Long-term debt and finance lease obligations | 639,950 | 602,412 | |||||
Total debt | $ | 648,989 | $ | 603,321 | |||
Cash, as reported | |||||||
Cash and cash equivalents | $ | 8,560 | $ | 24,256 | |||
Restricted Cash | 29,020 | 47,855 | |||||
Total cash | $ | 37,580 | $ | 72,111 | |||
Net debt | $ | 611,409 | $ | 531,210 | |||
Ending portfolio balance, as reported | $ | 987,102 | $ | 1,042,777 | |||
Net debt as a percentage of the portfolio balance | 61.9 | % | 50.9 | % | |||
Source: Conn's, Inc.